AvaSure Commentary

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We plan on doing telesitting for a few more years, but I'm not sure that we'll stay with AvaSure for...

AvaSure offers virtual training for all people onboarded. AvaSure offers all of that to help us put...

AvaSure has excellent customer service. There hasn't been a time when they haven't responded right...

There are limitations in AvaSure’s reporting. Maybe AI solves this, and AvaSure does have AI, but we...

AvaSure has solutions that would help with almost all use cases for telesitting work. Their...

We've had some issues with AvaSure’s support in terms of follow-up. There's just a lot of confusion...

AvaSure is the actual monitoring system that my staff uses, and it's very user friendly. It's very...

AvaSure’s training is pretty good in terms of the e-modules that they provide. Also, they offer...

With AvaSure, we have seen great clinical outcomes, with many adverse events prevented each month at...

I've dealt with charges for repairing cameras with AvaSure, and they were up front in terms of the...

AvaSure asked whether we wanted to help them gather data for their AI platform. But we didn't do it...

I do think that AvaSure is getting large, and I'm sure that the attention that we used to get is...

For me, the main things we felt we were missing from AvaSure were the Epic integration and the...

Epic integration is something that we have had on our wish list forever, and we've worked with...

AvaSure was really great with us when they were a smaller company, and now they've expanded. They...

The goal of the AvaSure program is to reduce sitter hours. So that's the primary driver of...

We needed an update, but we found out that we were on an outdated software version, so the solution...

AvaSure is ahead of the industry and their competitors when it comes to having modules available...

I don't know of any other competitors that have anything close to the availability AvaSure has to...

We really are focusing on fall reduction, and we've created a pilot where the Morse Fall Scale score...

The dollars and return on investment for sitter utilization have dramatically decreased by using AvaSure....

One drawback with AvaSure is that the more bells and whistles we use, the more the system costs....

AvaSure’s customer service is fantastic. We meet regularly, and we meet more often if we need to....

Using AvaSure, we've seen a reduction in falls and a decrease in live sitter labor. I would...

The biggest strength of AvaSure is probably the accuracy and clarity of the cameras. Their...

I would suggest AvaSure offer discounted upgrades to the cameras. We don't get a discount for being...

AvaSure has a helpline we can call, and we get good responses. They communicate with our on-site IT...

We had a rocky upgrade. However, AvaSure has refocused and is quite responsive and engaged in...

AvaSure is quick to respond. They offer easy access to their support center and get things escalated...

When things don't work the way they should, AvaSure is really up front in helping us work through...

We typically led our own training, but AvaSure provided the content for us to use to train our...

AvaSure is a great organization. Their cameras are really high quality, and they've always done what...

We are transitioning away from AvaSure. AvaSure was always a great partner for us. I was...

Connection issues are the biggest thing with AvaSure. We have tweaked our environment to do...

We switched to AvaSure because their equipment was so much better in terms of stability. We had so...

We are replacing the AvaSure system because we have a lot of technical issues with cameras dropping...

Using AvaSure has decreased our fall scores immensely. It's improved our fall scores, staff safety,...

There's an upgrade to the program that I currently don't have, and if I did, I'd give a higher...

AvaSure has been excellent. AvaSure has scheduled regular meetings with us to discuss things. If I...

We're actually behind the times with AvaSure and what they offer, but they're good about showing us...

By using AvaSure, we've been able to admit more patients who need to be monitored, and we've had a...

AvaSure’s support people are very quick when it comes to things like software, updates, maintenance,...

We haven't done a lot of training with AvaSure for many years now. The only time we have done any...

I probably wouldn’t buy AvaSure again because there are other solutions that seem to be a lot more...

The outcomes of using AvaSure are measured in many different ways. A lot of that comes from...

For what we're getting from AvaSure today and what we're paying, I'd say we're getting our money's...

With AvaSure, AI is very limited. It's coming, but we would need to do a complete platform upgrade...

We use the sitting solutions for patients who require close observation, one-on-one observations,...

With AvaSure, if we submit a feature request or ask for an optimization, it takes quite a long time...

Many of the capabilities we're interested in are still being demonstrated rather than deployed. The...

We currently don't have AI features in our AvaSure software or cameras, and I would like to see...

The customer service and the relationships I have with the AvaSure team are top-notch. They're...

AvaSure does what their team members say they are going to do, and they are always open to feedback...

AvaSure is being used in lieu of in-person sitters for falls, medical device interference, and...

AvaSure is definitely worth the investment. We will see positive outcomes when it comes to patient...

AvaSure offers a lot of training and education, both in person and virtually. I also have regular...

By using AvaSure, we've definitely had a reduction in in-person sitter hours, and that is the...

AvaSure has a well-developed software platform that interacts with the sitting technician. For the...

With AvaSure, we would definitely appreciate decreased costs for return merchandise authorizations....

Our experience with AvaSure as a vendor is a mixed bag. I've been working with a sales...

AvaSure’s training program was very supportive. It was great. Additionally, when delays occurred, we...

AvaSure is helpful for those patients who are amenable to redirection to have continuous monitoring...

In the past, AvaSure seemed like they had some staffing issues, but that has been resolved.

Using AvaSure's solution, we have definitely seen clinical, operational, and financial outcomes. We...

It seems like before the action actually starts, AvaSure's support team just reviews whether the...

AvaSure is a developing vendor, but they are not there yet. I heard that they are working on some...

We are trying to move to a different vendor. Our needs have changed, so we are trying to see if...

I'm hoping AvaSure gets their act together. We would like to have one platform do all the different...

We have seen great outcomes with AvaSure. There are definitely decreased falls, and we have also...

AvaSure allows us to afford the in-person technician staff the ability to not be tied up in one...

We are currently evaluating our long-term strategic plans regarding technology for both continuous...

AvaSure does not avoid charging for every little thing. We have recently gotten a better...

We don't get a lot of proactive outreach from AvaSure if there is a potential issue with the...

I like the reliability of the solution's hardware and software from a technology standpoint. That...

We haven't tested all the functionality from AvaSure's system, and some of the functionality is...

Related to the technology, the outcomes we have seen using AvaSure are consistent uptime and...

Using AvaSure, we have seen drastic decreases in observation hours, and that means we no longer need...

We are moving off AvaSure because it is limited to video monitoring and requires relying on a...

The operational people at AvaSure have been willing to work, change, and grow with us, and that has...

AvaSure’s support is really good. Our techs call the number, and they get a ticket number. The...

If there is something that I can’t train people on myself, AvaSure is always willing to do classes...

If we are lacking something, we ask for it, and the vendor always carries it back. Some things that...

AvaSure communicates that there is new technology coming, but nothing has been delivered yet. I have...

I am sure there is something more advanced than AvaSure on the market. AvaSure doesn’t offer any AI...

I have lost some functionality in reporting that I have not been able to get back yet. The vendor...

We have used the system for fall prevention. It has definitely reduced those incidents. We have also...

If there are any issues with the product, we can call AvaSure. They are amazing. They are very on...

The vendor has a lot of training. They are always updating their training and coming out with new...

AvaSure could reach out to us more for our implementation. I am new to this role, so it would be...

Patient safety is the biggest reason we are using the system, and that includes fall reduction....

The system's cameras are a bit old. We could probably use some new cameras.

AvaSure has continued to miss promised deadlines for various rollouts, and there are instances where...

AvaSure's solution is very stable. We are only using the mobile devices, and they are utilizing...

We call a phone number for customer support from AvaSure. We leave voicemails and wait for someone...

Using AvaSure has definitely decreased the number of fall incidents. We also have early recognition...

A while ago we were fairly dissatisfied with AvaSure, and they were being very responsive. The...

AvaSure’s training is a canned online tutorial. It does its job, but there is a video and a manual,...

Our end users are having challenges that are partly training related and partly troubleshooting...

We have a return merchandise agreement process with AvaSure. If a camera malfunctions and needs to...

AvaSure's system reduces our sitter cost. It reduces our in-person one-to-one sitters, so...

I wish that the AvaSure cameras were a little smaller and fit in the room more easily. I saw some...

By using the system, we have not only been able to reduce our falls but also monitor for another...

AvaSure is an expensive solution, but it is good. I have worked with AvaSure before, and I really...

We have seen clinical, financial, and operational outcomes with AvaSure's system. When we decrease...

The hardest part of our implementation with AvaSure is that they have to run a business too. They...

AvaSure listened to a lot of the input of their users, and they changed the way they handled some of...

We have a great partnership with AvaSure that shows consistency. The vendor has gotten better and...

AvaSure has an AI solution that can help tie into telesitting to alert the sitters watching the...

The outcomes that we have seen as a result of using AvaSure are operational more than anything. We...

We have the older version of AvaSure, and we need to update it. The thing I would like to see...

AvaSure hasn't delivered any new technology, but I haven't asked for it. We haven't bought any. We...

AvaSure has done a good job of promoting the product. I haven't heard really any complaints about...

I don't think we have done any integration or interoperability with AvaSure. I don't even know how...

Using AvaSure, we have had a decrease in falls. We haven't seen financial savings due to the cost,...

We have had some issues with the devices. I would say out of all the ones we had, only a few had...

The vendor is good at sending out information. Their executives come to the meetings, so that is...

I would say AvaSure isn’t part of our long-term plans, at least for a few years from now. I don’t...

We have prevented a lot of safety things that we monitor patients for, like falls, elopement, safety...

The system does have limitations. We can only use the prompting software on two rooms at a time, and...

I would buy AvaSure over and over. If someone is trying to choose between telesitting programs, this...

AvaSure’s implementation was fantastic. We are constantly going live at different facilities, and...

AvaSure has really improved in the area of customer support. They get somebody on it right away. If...

We just upgraded AvaSure, and we are having some issues. We don’t know for sure whether those are on...

Using AvaSure, we have seen a decrease in sitter usage at the bedside. We have also seen a decrease...

We have definitely seen financial benefits from the system. Instead of having a one-to-one ratio...

We are about ready to take AvaSure's new web-based client. That will be much better than our...

If somebody approached me because they were thinking about going with AvaSure for their...

I don’t have the resources to do the education side, so I’m trying to do that quarterly with the...

In terms of the vendor delivering technology that meets our needs, I wouldn't say we have had...

We haven't had any kind of recent training or on-site visits from the vendor, so I don't have much...

AvaSure's system is very easy to use. The system has a lot of new functionalities, and they are...

With AvaSure's system, we can monitor our fall rates. They have been pretty level, so I wouldn't say...

We are in the middle of transitioning away from AvaSure right now. We are going with a new product....

I like the vendor. AvaSure's customer service is good. We haven't had many upgrades. The vendor is...

The system's cameras are going downhill. However, we have had the same old cameras since we started....