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User Commentary
Value
Home Care Software is a very well-priced product. Because of the network we are in, we get the...
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Product
I know the solution has payroll integrations, but the integration we have with our payroll provider...
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Product
AxisCare has a bit of catching up to do to get to the level of our previous tool. Our previous tool...
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Relationship
I feel like I have almost become an expert in Home Care Software, so when I need help, I need expert...
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Relationship, Product
Home Care Software is very accessible, and we don't need a huge back-office staff to manage it. It...
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Operations
AxisCare has some basic training, but we have always wanted to get into more advanced training and...
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Product
AxisCare does reporting, but it is dysfunctional. They really are a mess with reports right now....
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Relationship
AxisCare gets right on some of the suggestions we turn in and finishes them. If the vendor can...
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Relationship
We would like more contact with the actual people who use Home Care Software. We want to have...
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Relationship, Operations
AxisCare is approachable. They have a support line we can call or email, and they have a direct...
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Loyalty, Product
We really like that Home Care Software integrates with our system for caregivers to clock in and...
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Product
AxisCare has a page for certifications and evaluations where we put caregivers’ driver’s licenses...
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Product
My scheduler would love to have an option in Home Care Software to alter caregiver schedules every...
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Product
In our payroll plan, our weeks end on a different day than AxisCare's weeks end for their notes....
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Product
On a client’s profile page in Home Care Software, there is no space to note whether the client is a...
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Product
There is no ability to attach a message to the invoices in Home Care Software, and we should have...
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Product
We can print a balance for a client or their family in Home Care Software. I want to give those...
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Loyalty
When we chose Home Care Software a few years ago, it was definitely a step-up from the other choices...
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Relationship, Product
My biggest thing is that we have some state-mandated regulations that AxisCare is not quite ready to...
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Loyalty, Value
We have looked at dozens of other software, and I thought AxisCare's price was very reasonable...
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Product
If AxisCare created some sort of option for the collection of data as it relates to performance...
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Relationship
AxisCare is very consistent in meeting with us, and when the person assigned to us doesn't know...
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Product
I hear positive feedback about the integration of Home Care Software. I haven't really heard anyone...
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Product
There are a few things we would really love the Home Care Software to do. We have a service for...
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Culture, Value
AxisCare tries very hard to keep all promises. They do avoid charging for every little thing. They...
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Culture
Home Care Software works pretty accurately for what we thought. There are a few things that didn't...
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Relationship, Operations
The person that AxisCare first assigned us was amazing and heard us. However, they took that person...
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Product
We utilize Home Care Software as our scheduling software. That is the primary use of Home Care...
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Loyalty
We chose Home Care Software mainly because there are a lot of users and fans of it. One of my local...
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Product
My experience with Home Care Software so far has been really positive. There are certain things that...
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Culture, Value
Home Care Software does everything we need it to do, and that is great. I haven't compared pennies...
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Operations
We had good training at the beginning, so there was a lead-up to our go-live. It took a couple of...
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Loyalty, Product
I sometimes talk with other franchise owners who use Home Care Software, and everyone seems to be...
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Loyalty, Product
AxisCare seems to be coming out with more integrations. They have an integration that we need that...
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Loyalty, Product
The biggest thing is figuring out how we use really AI and automation to help us be smarter. If...
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Loyalty, Product
I like the features that the solution offers, not only because they help us manage our clients and...
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Relationship
AxisCare is responsive, and they are helpful. I have had questions, and they will say that they...
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Loyalty
AxisCare seems to be doing a lot of stuff, and it seems like they want to provide a solution that...
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Product
What stands out about Home Care Software is the seamlessness of the software itself. There are no...
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Relationship, Operations
AxisCare is pretty responsive. We can email people. If we call the 800 number, we can get somebody...
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Operations
I refer AxisCare to everyone. They are awesome. I like AxisCare's customer service and the smooth...
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Relationship
AxisCare’s response time has been very good lately. They usually get back to us within an hour.
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Loyalty, Value
The reason I’m still with AxisCare is that they are very inexpensive.
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Product
I would tell someone looking at Home Care Software that the solution is like a Volkswagen or a...
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Relationship, Value
AxisCare needs to listen to their users. Sometimes companies change things that the customer gets no...
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Product
AxisCare needs to make Home Care Software more user friendly when it comes to developing reporting....
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Product
One issue that AxisCare did fix was allowing invoices to be split for insurance charges. We also had...
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Product
An issue that is kind of big that we have with Home Care Software is folder structure and documents....
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Relationship, Product
AxisCare may put upgrades into place, and they don't match my list, but for the ones they put into...
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Culture, Relationship
A big concern we have with that platform is the marketing; the customer relations software or...
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Product
We need to be able to email commercial payers for billing in Home Care Software. We currently have...
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Product
Home Care Software has some usability issues. We need to be able to highlight the role we are...
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Culture, Product
Our issues with this solution have a lot to do with managing financials and invoices. When we create...
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Product
We need to be able to send forms to the physician for signature, and payers need to have their own...
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Relationship
AxisCare could probably have a better ticketing system and do better follow-up to resolve...
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Relationship
When it comes to vendor executive involvement, AxisCare tries, but they could be a whole lot better....
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Product
We like the customization and the efficiency in contacting our employees to fill shifts in Home Care...
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