Azara Healthcare DRVS Commentary
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User Commentary
I like that Azara Healthcare kept the majority of the i2i team. The transition was a lot easier for...
I'd like Azara Healthcare to reduce pricing for federally qualified health centers and free clinics....
I think my only concern with Azara Healthcare is that, as they continue to grow, we continue to get...
Azara Healthcare is very attentive when it comes to answering questions and making assurances. I'm a...
We are running another solution as we’re onboarding our health centers to DRVS so that we aren't...
We talked to other organizations that use DRVS for the same purposes we do and had open...
There is a gap of time between the response from Azara Healthcare and the resolution of an issue....
Azara Healthcare is fabulous at partnering with our organization, but I want them to continue to...
Azara Healthcare should listen to their healthcare center controlled network users, because we know...
The vendor had a lot of resources when we first onboarded, and there are also a lot of continuing...
There are two different types of support. There's the actual technical support that users experience...
Sometimes there is confusion about the billing, so there may be an issue with transparency.
We're the middleman between Azara Healthcare, their platform, and supporting the health centers that...
I think there are some restraints with the solution right now just based on data availability and...
It would be beneficial if Azara Healthcare's new solutions could be kept within the same platform...
Clinician adoption and workflow fit is one of our biggest challenges with DRVS. Sometimes the...
The product is great. I love the modules. It’s a really great tool, and it's really helpful for...
When someone asks me about the solution, I always start by explaining how DRVS fits into the...
We love Azara Healthcare. We just moved into the EHR integration and recently went live. We're going...
We were one of the pioneers of DRVS's care management module. As we worked through it, we were able...
I love Azara Healthcare's web products. Their phone support is great. Their staff members are great...
We used to be able to make a cohort in DRVS and transfer it over to care management the same day....
There should be an option for virtual attendance to the Azara Healthcare conference. That would be a...
Someone considering DRVS needs to make sure the mapping is done correctly. They need to know where...
DRVS is a really good system; it has served us well. It changed my life because we had no software,...
Azara Healthcare's training doesn't always connect with healthcare in general. With most vendors...
Technology is only as good as the human eyes looking at the data. We've been finding issues, and I'm...
DRVS allows us to validate data by mirroring the EHR and updating once a week, and that helps us...
Recently, we've been having some issues with the data in DRVS. We had a cybersecurity incident, and...
We all know things are changing so rapidly, especially in healthcare. As long as Azara Healthcare is...
As we have transitions, there are always learning curves within the system. DRVS was very helpful to...
Azara Healthcare offers several things that we don't use. For what we use the product for, it...
I have recommended DRVS multiple times over the years. We're able to take care of our patients at...
When we went live with DRVS, we had recently changed EHRs. There was a person who was doing the...
There are times when I’ll open support tickets for other people. I'm the superuser for the portal,...
Azara Healthcare is super easy to work with. The people who work behind the scenes are amazing. Our...
We've become accustomed to ongoing support, and I feel it's less hands-on now with Azara Healthcare....
Azara Healthcare has a very sophisticated registry for us. They have been using UDS. The vendor...
As Azara Healthcare continues their integration of programs, I think they're probably learning some...
When we were with i2i, we could ask for something and get a pretty quick response, whether it was a...
Azara Healthcare has always been willing to discuss ideas, consider feedback, and work through...
I have to do a significant amount of onboarding training, and I've had to create my own training...
DRVS has advanced analytics capabilities and is highly functional, with strong visualizations that...
We have people using DRVS. We had many reports run out of DRVS this year. We get our money's worth...
DRVS also enables significant self-service that people can do before they have to approach our...
When I'm trying to explain the difference between our analytics software that we have in-house and...
I always tell somebody who's onboarding into a population health tool that we're running out of...
My last job was with a non-FQHC, and I went from having easy access to prebuilt measures,...
In our organization, because the data we have is not live from our EHR vendor, clinicians frequently...
I've had varied experiences with the abilities of different Azara Healthcare support staff over the...
We're doing risk stratification or predictive analytics. We're doing data aggregation across...
Azara Healthcare is pretty transparent with charges, but they are a little expensive. Some of their...
With Azara Healthcare support, it took a long time for them to even get our case and assign it to...
We just pay for the parts that we use. I feel like Azara Healthcare is trying to make their product...
I would absolutely 100% recommend DRVS, and I do recommend it to people who are trying to get...
Azara Healthcare is thinking ahead, and they’re trying to innovate and make the data helpful for us....
Azara Healthcare has excellent training that is available right now. They have training that shows...
My likelihood of recommending DRVS is definitely high. If someone is doing anything with population...
Azara Healthcare has a pretty good support team and a pretty good escalation team if the tier-one...
For great tools, we sometimes have to pay more than we think we need to pay because we really need...
We have a regular DRVS user group meeting to highlight some successes or things that people are...
Data retention is a big thing I would like Azara Healthcare to do. They only keep the last two or...
There are times when Azara Healthcare doesn't provide wiggle room, and I get that. There are a lot...
Azara Healthcare is very open to communication and feedback. They work with us on development at our...
DRVS has a lot of options in reporting that we value, but the cost factor for additional payer...
With DRVS, we’re getting back more than what we invested. The return on investment and the improved...
When we submit a support ticket, Azara Healthcare is receptive and responsive. Even if it takes...
With DRVS, the reporting capabilities and the ability to map different workflows provide an accurate...
Azara Healthcare has had a little transition. They acquired i2i Population Health. Azara Healthcare...
One of the things that I have loved about my experience with Azara Healthcare and one of the selling...
There are a lot of things that are needed right now with DRVS. For example, they have Azara Care...
A low point with DRVS is the cost. While the vendor meets the needs of safety nets and offers a lot,...
Azara Healthcare is not quite there yet with AI, and that is not their fault. From an organizational...
Azara Healthcare is a great partner to work with. If there is a need, they will work with us,...
Azara Healthcare is a great partner. The staff members are always very helpful and good at working...
How Azara Healthcare incorporates robotic technology or AI into their platform over the coming years...
We have designated people who we meet with regularly, regardless of whether we have issues.
DRVS is the population health platform we use among our network. Not all our organizations use the...
Azara Healthcare is a great partner. We work with them very closely on training with not only our...
Functionality is changing rapidly with AI, and within our clinically integrated network, we are...
We like the ease of use of DRVS, the functionality, and the vendor's ability to stay on top of the...
I contract with Azara Healthcare at a health center control-network level, so my pricing structure...
We now have a few more payers who we are receiving data from and sending data to through DRVS, and...
For the base product where we try to analyze clinical qualities over time, DRVS is really good. We...
Azara Healthcare could continue to work with us on what the system's data feeds back to payers look...
One thing that the vendor could do to make a positive difference for customers would be to add a...
Azara Healthcare's transparency is pretty good. We can see what is mapped to what. Some things...
Support is one of Azara Healthcare's strengths, especially when we benchmark them against other...
There is a whole community of health centers and other medical organizations that like using DRVS....
It would be helpful if Azara Healthcare could continue to build national contracts with payers. Some...
We have heard of a few new projects that Azara Healthcare is piloting. One of the projects would...
DRVS is very user-friendly. It has reports that help us monitor our locations. If a location is...
DRVS is pretty user-friendly. For the population health management tool, we kind of have to be into...
I think the system offers a lot of variability; we never know what kind of things can come up. We...
Azara Healthcare’s support is strong overall. It sometimes takes a little time, but overall, I would...
We don't have that many integration needs, and Azara Healthcare always meets our expectations. They...
I expect that my overall satisfaction will be just below the top in a year. I don't know whether...
We have a good partnership with the vendor. Azara Healthcare is very good about training. Through...
Recently, Azara Healthcare merged with i2i Population Health, which is another population health...
Azara Healthcare is very good at initiating helpful communication. They have provided guidance and...
In the way that I have reached out, the support is fantastic. I think it has gotten better because I...
The product is good. There is always room for improvement, so I would rate it just below the top in...
Commentary Summary
Comment Type Breakout