Azara Healthcare DRVS Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Relationship
We work really closely with Azara Healthcare, and they are very responsive. We are doing a lot of...
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Operations
Azara Healthcare tends to be really responsive. There have been a couple of instances where things...
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Relationship
Overall, DRVS works really well. There are a lot of benefits to it. We hear great things from all of...
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Product
Over the past couple of years, we have worked really well with Azara Healthcare to integrate our...
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Loyalty, Product
DRVS has so much functionality. There is almost nothing that we can't do in DRVS. When it comes to...
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Product
There is nothing really glaring that we are missing in DRVS. Azara Healthcare has thought of quite a...
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Operations
DRVS is an easy product to use the more that we utilize it. There is quite a bit of turnover in the...
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Loyalty, Relationship
Azara Healthcare has done a lot specifically around value-based care. They create new modules and...
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Loyalty, Product
DRVS was initially created to support uniform data system submissions, but since then, it has really...
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Value
We see that a lot of facilities are really positively impacted by what they have spent on DRVS....
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Loyalty
Azara Healthcare is very proactive. The primary reason we moved to DRVS was for our UDS reporting,...
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Product
DRVS is not an application that we have to manage. There are no updates, and we don't have to go...
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Product
There are a lot of ways to schedule reports, but because DRVS is on the web and cloud based, we...
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Loyalty, Value
DRVS drives all our quality measures, and there is a new part of Azara Healthcare's product called...
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Relationship
We have regular meetings with Azara Healthcare where either they show us something that is new or...
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Product
We don’t use DRVS for our VBC contracts because Azara Healthcare has their own software that we...
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Relationship
Azara Healthcare is amazing in their meetings. We go through every single thing with them, and that...
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Product
At the very top of DRVS is a search bar, so if somebody says to look in a report and we don’t know...
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Relationship
Sometimes DRVS is really slow. I have even been on calls with Azara Healthcare in training where the...
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Relationship, Product
We get regular measurements from Azara Healthcare, and that is how we can tell how we are doing...
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Value
What we already pay for from Azara Healthcare is fine, but there is software that we would like to...
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Relationship, Product
The product is just not set up to answer any question that we want compared to running a SQL query....
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Relationship
When we get responses, there is usually an initial response within an hour or two telling us that...
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Operations, Product
DRVS is a very intuitive tool. It is very easy to use. Users don't need to have a technical...
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Product
We have seen some challenges with DRVS because it is based on canned measures and customization, so...
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Relationship, Operations
The vendor is very receptive to building out new measures, reports, and dashboards. When custom...
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Relationship
For any health center facing reporting and data transparency challenges with limited staff to create...
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Relationship
We talked with Azara Healthcare about some things we had on our wish list, and we got great feedback...
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Product
It would be great if we had more integration and collaboration for population health so that...
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Relationship
We have a really good connection with Azara Healthcare, and it has been really great working with...
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Relationship
I think Azara Healthcare is a valuable partner. They are advancing appropriately, and they are...
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Product
The system's ease of use and flexibility when it comes to ingesting data are some of the biggest...
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Loyalty, Relationship, Product
We are working on some improvements that we would like to see to the tool, but there is always more...
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Culture, Value
We have a national user group, and when we want some type of enhancement, we can go to that group of...
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Relationship
I have access directly to the top of Azara Healthcare. I can pick up the phone or email Jeff...
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Product
Azara Healthcare has a specific focus on FQHCs. DRVS was built for FQHCs and built on the model and...
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Culture, Relationship
Azara Healthcare keeps promises for the most part. They are still IT people, and sometimes they...
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Relationship
We have a strong ongoing relationship with the vendor. We have a couple of staff assigned to us who...
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Loyalty, Product
The area Azara Healthcare needs to be thinking more about is claims integration. We need to know how...
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Product
Our members vary in sophistication with the different people using the tool. I don't think that is...
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Operations, Product
I like that DRVS is user friendly for people who aren't computer savvy. I have done a number of...
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Product
The social data is no good. That needs to be improved because in a drop-down menu, there are options...
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Product
Recently, with the downloading or filtering of reports the way I want, it used to take me an hour to...
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Operations
We need improvement in training. We need more trainings specifically geared toward our type of facility....
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Operations
Azara Healthcare's implementation, adoption, and training processes are very good. We have had a lot...
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Culture, Product
We have had some struggles with the billing and invoicing pieces of DRVS. That has been a little...
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Relationship
The system is well suited for us. We are a network of health centers, and the vendor's main client...
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Relationship
We have had a number of experiences where one of the health centers we work with had engaged Azara...
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Loyalty, Relationship, Product
If an organization is looking for a really good tool for quality improvement and supporting...
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Loyalty, Product
There are a few things that I would like DRVS to do better. I would like it to be easier for our...
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Relationship
We would like it if we had an easier point of contact with Azara Healthcare instead of having to put...
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Product
In DRVS, we can pull our care gap information more easily. With DRVS, it is also easier to know what...
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