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Healthy Planet Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
KLAS Engagement Partner - Benjamin Cassity
 

Commentary Summary

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User Commentary

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Director

Without Compass Rose, Healthy Planet has been challenging. We were an early adopter, and now, as...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Epic's support is excellent. Our technical support person has been with us for quite a while,...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

My biggest knock on Epic is that, unlike almost every other vendor in the world, they don't...

Comment Tone Negative
Pillars Culture, Value
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VP/Other Executive

Epic's road map is pretty phenomenal in general. They seem to deliver every time. If something comes...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

I would buy Healthy Planet again on its own because of the population health management piece.

Comment Tone Positive
Pillars Product
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CEO/President

I'd like Healthy Planet to be a little sleeker, a little cleaner, and easier for a provider to see...

Comment Tone Negative
Pillars Product
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CEO/President

Healthy Planet is coming along. It was kind of rough up until the last version or two. Now that Epic...

Comment Tone Positive
Pillars Loyalty, Product
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VP/Other Executive

Epic is always great in terms of partnership. Their training programs are fantastic. On their...

Comment Tone Positive
Pillars Operations
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VP/Other Executive

Epic has been pushing us to do new things with Healthy Planet. I would definitely recommend Epic to...

Comment Tone Positive
Pillars Relationship, Product
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Director

In a large healthcare organization, we are dealing with multiple EHR vendors. But at the locations...

Comment Tone Negative
Pillars Product
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Director

We've been pretty happy with a lot of the workflow and the social determinants in the solution....

Comment Tone Positive
Pillars Product
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Manager

Our population health team was pretty much between two systems and on paper prior to using Healthy...

Comment Tone Positive
Pillars Loyalty, Product
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Manager

We had some hiccups with our population health setup. Healthy Planet is a fairly new offering for...

Comment Tone Negative
Pillars Operations
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Manager

The tools in Healthy Planet are a little inflexible. We are stuck doing things one way, and I would...

Comment Tone Negative
Pillars Product
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Manager

Epic has to do some development work in Healthy Planet still because it’s a newer offering. There...

Comment Tone Negative
Pillars Loyalty, Product
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VP/Other Executive

We are excited about the advancement of AI documentation for patient-facing allied health...

Comment Tone Positive
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VP/Other Executive

Our Healthy Planet group has regular meetings with our Healthy Planet TS so that we can escalate...

Comment Tone Positive
Pillars Relationship
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Physician

We need more support with Healthy Planet. There isn’t a better clinical solution that we can...

Comment Tone Negative
Pillars Product
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Physician

I’m not concerned that Epic is going to be a bottleneck and a throttle on AI implementation and...

Comment Tone Positive
Pillars Loyalty
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CMIO

With Healthy Planet, we have been able to map a lot of external data so that if something comes in...

Comment Tone Positive
Pillars Loyalty, Product
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CMIO

Healthy Planet is a great way to see populations based on the PCP and the location, or we can also...

Comment Tone Positive
Pillars Product
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CMIO

Healthy Planet puts data right in front of each provider so they can see their panel and take action...

Comment Tone Positive
Pillars Product
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CMIO

I have worked with other vendors, and it is a total difference to work with Epic. They are very...

Comment Tone Positive
Pillars Relationship
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CIO

Healthy Planet gives us the visibility that we need, yet it requires a high level of investment to...

Comment Tone Negative
Pillars Product, Value
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VP/Other Executive

One of Epic’s clear strengths is their phenomenal documentation and educational offerings. They have...

Comment Tone Positive
Pillars Operations
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VP/Other Executive

Everything with Epic is gold-plated. It is so expensive. They have us, and they know it, and that...

Comment Tone Positive
Pillars Value
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VP/Other Executive

With Healthy Planet, when we surface population-level insights from the data, we can immediately...

Comment Tone Positive
Pillars Product
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VP/Other Executive

Epic’s support is pretty good and consistent. Because we are already working with Epic on so many...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

We transitioned from another solution to the Healthy Planet platform, which provided a suite of...

Comment Tone Positive
Pillars Loyalty, Product
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VP/Other Executive

We conducted an RFP with Epic and a small group of other vendors submitting proposals, mostly from...

Comment Tone Positive
Pillars Loyalty, Relationship
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VP/Other Executive

The key advantage of Healthy Planet is that everything is tightly integrated within Epic's software....

Comment Tone Positive
Pillars Product
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VP/Other Executive

If an organization were an Epic hospital, they would definitely buy Healthy Planet because it is a...

Comment Tone Positive
Pillars Loyalty, Product
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Manager

Healthy Planet is a highly complex space with a lot of variables. We have population health,...

Comment Tone Negative
Pillars Relationship, Operations, Product
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Manager

The benefit is the management of the shared savings plans, and all the documentation, data...

Comment Tone Positive
Pillars Product, Value
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VP/Other Executive

The number-one benefit and reason why we chose Healthy Planet versus another product is that it is...

Comment Tone Positive
Pillars Loyalty
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VP/Other Executive

There is a large opportunity around the HCC content. We are early adopters, so we have the most...

Comment Tone Negative
Pillars Product
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VP/Other Executive

Epic is pretty good about not charging for every little thing. They come out with some good things....

Comment Tone Positive
Pillars Value
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CEO/President

Epic has kept all their promises about Healthy Planet so far. They fix all the problems. I like the...

Comment Tone Positive
Pillars Product
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CEO/President

Epic has everything, but there is a separate purchase to get something, and it takes them forever to...

Comment Tone Negative
Pillars Culture
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CEO/President

I would love real-time data from Healthy Planet. If someone has an exam, as soon as the charge gets...

Comment Tone Negative
Pillars Product
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Director

There is still a weakness or need for improvement in how Epic integrates external data. They have...

Comment Tone Negative
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Director

We are using all the base functionality of Healthy Planet, and we have also implemented Epic's...

Comment Tone Positive
Pillars Product
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Manager

Some of the functionality that Epic is rolling out is really impressive, especially in terms of AI...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
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Manager

Our Healthy Planet TS has sent me a couple of alerts about some functionality issues, so Epic is...

Comment Tone Positive
Pillars Relationship
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Manager

We have had some impact on immunization rates and colorectal cancer screening because of Healthy...

Comment Tone Positive
Pillars Product
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VP/Other Executive

Healthy Planet was the old infrastructure before value-based care and AI, so now it is just bridges...

Comment Tone Positive
Pillars Loyalty, Product
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VP/Other Executive

I would love to be able to use Healthy Planet to chat with noncovered entities as a HIPAA-compliant...

Comment Tone Negative
Pillars Relationship, Product
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CMIO

Epic doesn't promise anything unless they are confident, so they for sure keep their promises.

Comment Tone Positive
Pillars Relationship
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CMIO

We haven't configured everything yet in Healthy Planet. We are working on Cheers campaigns, which...

Comment Tone Negative
Pillars Loyalty, Product
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CMIO

Healthy Planet is particularly useful because of its inherent integration with Epic's other systems....

Comment Tone Positive
Pillars Product
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CMIO

Epic has made significant improvements to the system. The system is becoming more mature, and it is...

Comment Tone Positive
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VP/Other Executive

Healthy Planet is not my favorite Epic module. It never has been. It is basically a grab bag of...

Comment Tone Negative
Pillars Culture, Product
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VP/Other Executive

We are stuck with the contracting model with Epic. Even though we are using a certain amount of the...

Comment Tone Negative
Pillars Culture
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VP/Other Executive

Healthy Planet was overpromoted as the solution that was going to make population health work. Most...

Comment Tone Negative
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VP/Other Executive

Our strategy is that if Epic does something, we use it. We very rarely venture from that strategy...

Comment Tone Positive
Pillars Product
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Director

The projects that we work on with Epic are very good. It is easy to get a technical specialist on...

Comment Tone Positive
Pillars Relationship
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Director

Epic obviously uses a SaaS model, so any add-ons are going to cost us additional dollars.

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Pillars Culture, Value
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Director

The more complexity and modules we add with Epic, the harder it becomes for providers to manage...

Comment Tone Negative
Pillars Culture, Operations, Product
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Director

Healthy Planet has a great reporting infrastructure to help us if we have problems and to define the...

Comment Tone Positive
Pillars Product
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Director

We moved to Healthy Planet because we are an Epic-first shop. As a hospital system, we wanted to...

Comment Tone Positive
Pillars Loyalty, Product
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