Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Culture, Product
The quality of Healthy Planet is great. I have no concerns about that. I just don't think the...
Login or Create an Account to see details.
Relationship
Epic does a beautiful job on their road map for Healthy Planet in terms of what is available, what...
Login or Create an Account to see details.
Product, Value
Healthy Planet is really helpful for us in terms of drawing a circle. Before I do a campaign around...
Login or Create an Account to see details.
Product
We are seeing a few challenges in terms of the usefulness of Healthy Planet with our behavioral...
Login or Create an Account to see details.
Loyalty, Relationship
We always want more recommendations from Epic. They are proactive about what needs to be done, and...
Login or Create an Account to see details.
Product, Value
Healthy Planet has been great because it has worked really well with our other Epic applications to...
Login or Create an Account to see details.
Relationship, Product
Epic takes feedback to heart. They really try to develop solutions based on the feedback, especially...
Login or Create an Account to see details.
Operations
The training is really good, but Epic does have quite a bit of training that is required to be...
Login or Create an Account to see details.
Operations, Product
Healthy Planet is a very sophisticated solution. It requires us to really lean into it. We can't...
Login or Create an Account to see details.
Relationship
If I want to talk to the executives at Epic, they call me. I can just pick up the phone and call...
Login or Create an Account to see details.
Value
Epic doesn't overcommit. They don't customize. They don't upsell. That is one of the things I like...
Login or Create an Account to see details.
Loyalty, Product
Epic should be doing more. They aren't pushing Healthy Planet. Healthy Planet could be so much...
Login or Create an Account to see details.
Relationship
I probably could reach someone at Epic if I needed to. I have emailed people back and forth. I can...
Login or Create an Account to see details.
Operations, Product, Value
Healthy Planet is a great tool. We should do more with it. However, if recommending it, I would...
Login or Create an Account to see details.
Loyalty, Product
In terms of delivering new technology, Epic is moving faster than we can handle sometimes.
Login or Create an Account to see details.
Loyalty, Product
Healthy Planet is not meeting all my needs. We are looking for a translation of the financial data...
Login or Create an Account to see details.
Relationship
I love Epic’s support. I just know who to call or email, and they will get back to me on the same...
Login or Create an Account to see details.
Relationship
I really like that Epic has two resources. One is their technical support, and the second is what...
Login or Create an Account to see details.
Operations, Product
The dashboards in Healthy Planet are wonderful. The way that we can drill down directly into the...
Login or Create an Account to see details.
Product
What is really nice about Healthy Planet specifically is we can use it for multiple ways we want to...
Login or Create an Account to see details.
Product
I would like more standard options to be available. I don't know the exact number of standard tiles...
Login or Create an Account to see details.
Operations
I don't know that Epic’s analyst training for the new version is detailed enough to go into the...
Login or Create an Account to see details.
Culture, Value
The way Epic has structured their value-based care analytics within Healthy Planet is kind of...
Login or Create an Account to see details.
Operations
We are pretty satisfied. We have Healthy Planet, Cognitive Computing, and Compass Rose. We have...
Login or Create an Account to see details.
Product, Value
I have never heard anyone say we would not want Healthy Planet. Healthy Planet is a good system for...
Login or Create an Account to see details.
Culture, Relationship
Answering the question of whether Epic keeps all promises depends on how the question is asked. Epic...
Login or Create an Account to see details.
Loyalty
Epic's population health management tools and their value-based analytics and value-based...
Login or Create an Account to see details.
Culture
With Healthy Planet’s interoperability, we do exchange use. There are just some things where there...
Login or Create an Account to see details.
Relationship, Product
Epic has done a pretty good job providing new technology for Healthy Planet and for what we are...
Login or Create an Account to see details.
Loyalty, Product
We love Healthy Planet. We are really leaping into population health and particularly the...
Login or Create an Account to see details.
Loyalty, Product
One of the super cool things with Healthy Planet that we are working on is the Cheers campaigns. The...
Login or Create an Account to see details.
Culture, Product
One area where we are trying to push the envelope a bit with Epic is making it easier to get claims...
Login or Create an Account to see details.
Operations
There are always lots of moving parts with people coming and going in our health system. I don't...
Login or Create an Account to see details.
Value
I think Epic does try to charge us for every little thing. For example, we were looking at enhancing...
Login or Create an Account to see details.
Product, Value
We have never had an issue with upgrades and things like that. Healthy Planet seems to work well....
Login or Create an Account to see details.
Relationship, Product
Epic is not perfect, but no other competitor has come to the table. Epic was built as a coding...
Login or Create an Account to see details.
Loyalty
We are now driving the use of Healthy Planet everywhere. We have a very operationally unified merger...
Login or Create an Account to see details.
Relationship, Product
I need to be able to talk with noncovered entities without violating HIPAA. For Epic to address this...
Login or Create an Account to see details.
Loyalty
My deal with digital services is that we use the solution's foundation, and we get curious about...
Login or Create an Account to see details.
Loyalty, Product
I more and more appreciate the base build that is in Healthy Planet. When I first encountered this...
Login or Create an Account to see details.
Product
Epic's integration is good because we were able to complete a statewide integration of many...
Login or Create an Account to see details.
Operations
I believe Epic's ongoing training does not exist or is not easily accessible for the end users. We...
Login or Create an Account to see details.
Relationship
Epic is clear about what they can and cannot do. I think Epic does support our IT infrastructure. I...
Login or Create an Account to see details.
Product, Value
Healthy Planet is expensive. I think Epic could provide a little better out-of-the-box tools. We are...
Login or Create an Account to see details.
Loyalty
There is a bit of a learning curve in Healthy Planet with the outreach reports, and we have had to...
Login or Create an Account to see details.
Operations
For training in Healthy Planet, we just have a quick video, and then we do more on-the-job training...
Login or Create an Account to see details.
Loyalty, Product
I would buy Healthy Planet again for sure. Even though we are building out Compass Rose, Healthy...
Login or Create an Account to see details.
Relationship
Support could always be better, but Epic has set the standard for what support should be in this...
Login or Create an Account to see details.
Product, Value
I like the fact that Healthy Planet allows us to give an overall view of our population. It allows...
Login or Create an Account to see details.
Relationship
Epic keeps all promises, and they are very conservative in what they promise. They are very honest,...
Login or Create an Account to see details.
Loyalty, Product
We use the Hierarchical Condition Category, and that has gone really well for us. Epic has...
Login or Create an Account to see details.
Product
One of Epic's strengths with Health Planet is it is in the EMR. In another vendor product, that...
Login or Create an Account to see details.
Product
Most of the Healthy Planet end-user workflow is ambulatory build. And it can be complicated, from...
Login or Create an Account to see details.
Product
We only push to Epic what we need for operational use. That is why, for me, interoperability is...
Login or Create an Account to see details.
Relationship, Operations, Product
Epic has a really good line of sight. They understand where Healthy Planet needs to go. On Compass...
Login or Create an Account to see details.
Relationship
Epic’s upgrades are fine. Epic has a pretty streamlined process and is continually putting updates...
Login or Create an Account to see details.
Loyalty, Product
Epic's systems are highly configurable. Now that we are on Epic's systems, we can outsource all of...
Login or Create an Account to see details.
Loyalty
The trajectory of Healthy Planet is going to be very similar to Epic's trajectory with their other...
Login or Create an Account to see details.
Loyalty, Product
A lot of the functionality that meets our needs is dependent on merging data science tools along...
Login or Create an Account to see details.
Operations, Product
Healthy Planet has been doing well. However, there is a widespread disconnect between the enterprise...
Login or Create an Account to see details.
Loyalty
There is going to be an arms race with health systems. We will have to see whether third-party...
Login or Create an Account to see details.
Loyalty, Operations
Our actual implementation of Healthy Planet was very sparse. It isn't an actual platform, and it...
Login or Create an Account to see details.
Value
The up-front cost of Healthy Planet is pretty exorbitant. It is like going to a very nice Las Vegas...
Login or Create an Account to see details.
Loyalty, Product
Healthy Planet works really well within the Epic suite, but it only works so-so externally. Compared...
Login or Create an Account to see details.
Operations
Epic is a little better than average in terms of implementation. Epic isn't horrible, but they...
Login or Create an Account to see details.
Relationship
It is hard for me to separate Epic’s proactiveness for the different modules. Some Epic modules are...
Login or Create an Account to see details.
Product
Healthy Planet still has a lot of trouble pulling things in from other places. It still ingests data...
Login or Create an Account to see details.
Loyalty, Product
My satisfaction with Epic hasn't changed for a couple of years. I sort of like Healthy Planet, but...
Login or Create an Account to see details.
Product
I would recommend Healthy Planet based on some of the functionality that we use and the support that...
Login or Create an Account to see details.
Loyalty, Product, Value
We use Compass Rose within Healthy Planet; Compass Rose is tailored specifically for ambulatory case...
Login or Create an Account to see details.
Loyalty, Relationship, Product
There are still probably a couple of gaps where we have to go outside of Epic, like for some of...
Login or Create an Account to see details.
Loyalty, Value
We are tethered to Epic. We pay for the suite of services, so it is more bundled. Healthy Planet is...
Login or Create an Account to see details.
Relationship
My team has a very close contact person with Epic. We meet regularly, and they have a ticketing...
Login or Create an Account to see details.
Operations
We don't really get training from Epic on Healthy Planet. We have our own training team that we...
Login or Create an Account to see details.
Relationship, Product
Epic is pretty transparent on functionality and upcoming functionality. They don't tend to...
Login or Create an Account to see details.
Product, Value
In terms of the product driving tangible outcomes, it is hard to say because Healthy Planet...
Login or Create an Account to see details.
Relationship
We get pretty regular executive attention.
Login or Create an Account to see details.
Operations
When it comes to training people on Healthy Planet, we ultimately have to do that on our own, and we...
Login or Create an Account to see details.
Loyalty
I would purchase Healthy Planet again because it provides one complete point of perspective for...
Login or Create an Account to see details.
Relationship
Some of the tickets that we have sent to Epic have gone unresolved. We ask for complicated things...
Login or Create an Account to see details.
Operations, Product
The vendor could make things easier for us by reducing the time it takes for us to complete tasks in...
Login or Create an Account to see details.
Value
We experienced some unexpected things with the vendor's charges. Whenever new AI comes up, it is...
Login or Create an Account to see details.
Relationship, Product
Epic still views some of their systems as separate, like Healthy Planet and Caboodle or Slicer...
Login or Create an Account to see details.
Product
Healthy Planet aggregates data and provides prospective opportunities for improved Hierarchical...
Login or Create an Account to see details.
Relationship, Value
Support from Epic for Healthy Planet is good. I wouldn’t change much. We receive our money's worth,...
Login or Create an Account to see details.
Product
A lot of time is spent on the user end to validate the codes identified as potential opportunities...
Login or Create an Account to see details.
Product, Value
If we are willing to put the sweat into Healthy Planet, we can make the tool do some amazing things....
Login or Create an Account to see details.
Product
The Chronicles version of the Healthy Planet database does work well, but when we have to move its...
Login or Create an Account to see details.
Relationship
Epic has some really good people. They have a committed workforce that does care about the customer,...
Login or Create an Account to see details.
Product
We want more simplified processes to take metrics and data that we refine in Healthy Planet and have...
Login or Create an Account to see details.
Value
Healthy Planet does cost a lot of money in personnel time. The time cost is not actually with the...
Login or Create an Account to see details.
Product
The reports could be simplified so they load faster, but we do need critical data to validate things...
Login or Create an Account to see details.
Product
The interoperability with Healthy Planet could be done better. The system is not really built to be...
Login or Create an Account to see details.
Product
When we are trying to do things at scale, we may want to pivot into the cohort and see them in the...
Login or Create an Account to see details.
Relationship
There was a lot of proactive engagement from the person who was running Healthy Planet; that was...
Login or Create an Account to see details.
Relationship
We have to go through some layers to get to someone empowered to solve our problems at Epic....
Login or Create an Account to see details.
Product, Value
Healthy Planet does a lot of things really well. Epic defines what good data is, and I can...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic is working on their VBC road map for their analytics, and that continues to be important. That...
Login or Create an Account to see details.
Relationship
Epic needs to expand more on operational sensitivity. It is almost more like operational awareness....
Login or Create an Account to see details.
Product
The problem with Healthy Planet is it is sometimes inflexible. We can't make it do what we want in...
Login or Create an Account to see details.
Relationship
I am pleased with Epic. We can get to a problem solver easily. It is a different level of support. I...
Login or Create an Account to see details.
Relationship
Epic is very open to the idea of us talking to their developers. Their developers take our thoughts...
Login or Create an Account to see details.
Relationship, Operations
The training for Healthy Planet is good because Epic usually gives us a dedicated technical services...
Login or Create an Account to see details.
Relationship
I use the support from Epic's user web, but I don't get any real support from that. In my role, I...
Login or Create an Account to see details.
Value
The system's measurable outcomes are affected by many different things. It is hard for us to point...
Login or Create an Account to see details.
Product
Healthy Planet is constantly being developed, but sometimes, the first version of something in it is...
Login or Create an Account to see details.
Product
The tricky thing about Healthy Planet is that the platform is across everything, so compromises have...
Login or Create an Account to see details.
Loyalty, Operations
Epic is very effective at training users for their scenarios, but Epic's scenarios sometimes miss...
Login or Create an Account to see details.
Loyalty, Product
Healthy Planet's visuals are very overwhelming for clinicians out of the box. There isn't really a...
Login or Create an Account to see details.
Value
Epic has taken a path of subdividing and branching out various products with Healthy Planet for what...
Login or Create an Account to see details.
Product
The functionality for building reports in Healthy Planet is challenging and not very flexible. It is...
Login or Create an Account to see details.
Featured Reports
Preferences