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BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics)
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User Commentary

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Analyst/Coordinator

Lessons Learned

I would tell someone looking into BD HealthSight Inventory Optimization that before they even...

Mar 2023
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Analyst/Coordinator

Functionality and Upgrades

I like the concept of BD HealthSight Inventory Optimization in that it gives us suggestions on our...

Mar 2023
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Analyst/Coordinator

Functionality and Upgrades

There are some hiccups with BD HealthSight Inventory Optimization, but I think that the workflow and...

Mar 2023
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Analyst/Coordinator

Lessons Learned

Our biggest problem with BD HealthSight Inventory Optimization is that there are so many suggestions...

Mar 2023
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Analyst/Coordinator

Functionality and Upgrades

BD HealthSight Inventory Optimization is what we use to make sure the inventory is where it needs to...

Mar 2023
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Analyst/Coordinator

Functionality and Upgrades

The platform gives us the information we need. Sometimes, the platform gives us more information...

Mar 2023
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Analyst/Coordinator

Relationship

BD’s customer service is pretty awesome. When we have issues, we are able to get quick responses. We...

Mar 2023
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Director

Functionality and Upgrades

The opportunities for BD Inventory Management are in logistics. The system is not well designed for...

Mar 2023
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Director

Implementation and Training

BD’s logistics piece could be improved with more real-life time with a trainer once the product and...

Mar 2023
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Director

Functionality and Upgrades

BD needs to make the system function more as they describe it. It needs to be a better tool.

Mar 2023
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Director

Functionality and Upgrades

The inventory management tools are straightforward for the most part. It would be helpful if the...

Mar 2023
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Director

Functionality and Upgrades

When it comes to the logistics side of things, I don't feel like there is any focus on improving or...

Mar 2023
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Director

Implementation and Training

BD does send out resources for on-site training. Employee engagement is probably the most difficult...

Mar 2023
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Director

Interfacing and Integration

The inventory management system communicates with our product in exactly the same way as it would if...

Mar 2023
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Director

Service and Support

BD is pretty good about telling us in advance when things are changing or need to be looked at.

Feb 2023
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Director

Technology

We bought a brand-new, high-speed packager, and BD insisted that we buy a new lower unit, the part...

Feb 2023
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Director

Service and Support

My main disappointment is that BD Inventory Management doesn't do some of the things that BD said it...

Feb 2023
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Director

Implementation and Training

Our last upgrade was a very painful process. BD doesn’t have a staff that supports the product. No...

Feb 2023
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Director

Other Observations & Comments

The support team tries. They get back to me right away, and the answer is generally that they can’t...

Feb 2023
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Director

Functionality and Upgrades

BD Inventory Management has a junky, messy-looking screen. There is a lot going on. There are a lot...

Feb 2023
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Director

Implementation and Training

With BD Inventory Management, there is a lot of learning as we go, so the quality of training is...

Feb 2023
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Manager

Relationship

Things are going really well with BD, and we get the response times that we would expect from any supplier....

Feb 2023
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Director

Functionality and Upgrades

BD HealthSight Inventory Optimization is not great. There are some basic things the product doesn't...

Jan 2023
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Director

Interfacing and Integration

BD is great at integration. They integrate other platforms with their system pretty well, and that...

Jan 2023
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Director

Future Outlook

BD will continue to make improvements to BD HealthSight Inventory Optimization, so my outlook is...

Jan 2023
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Manager

Interfacing and Integration

We are still new to BD HealthSight Inventory Optimization and are still learning and going through...

Dec 2022
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Manager

Other Observations & Comments

We haven’t had any problems with BD HealthSight Inventory Optimization yet; it is still too new. The...

Dec 2022
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Manager

Implementation and Training

BD was willing to work on our timeline instead of theirs. That was a big bonus for us because we...

Dec 2022
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Manager

Service and Support

We had been dealing primarily with higher-level people in our recent implementation. We are now...

Dec 2022
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Manager

Lessons Learned

BD Inventory Management is really just a pharmacy product, so a limited number of people use it....

Dec 2022
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Manager

ROI / Cost

BD's product could always be cheaper, But we have been pretty fortunate that even with adding...

Dec 2022
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Manager

Functionality and Upgrades

We were sold and trained on a lot of functionalities that aren't live or usable yet. For example,...

Nov 2022
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Manager

ROI / Cost

BD HealthSight Inventory Optimization more or less makes recommendations on par levels, items that...

Nov 2022
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Manager

Relationship

The person who is supposed to be following up with us hasn't done a very good job. The initial...

Nov 2022
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Manager

Functionality and Upgrades

It is easy to learn the system. It is easy to use and easy to print reports from; that is what I...

Nov 2022
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Manager

Service and Support

Our service is a problem. BD HealthSight Inventory Optimization is a bit slow at times. Otherwise,...

Nov 2022
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Director

Interfacing and Integration

The receiving process in the carousel is not as smooth as the process we have had in previous...

Oct 2022
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Manager

Functionality and Upgrades

The product isn't necessarily intuitive, so people have to be trained on it. Right now, there isn't...

Aug 2022
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Manager

Implementation and Training

We had a really good project manager for our implementation. The vendor alerted us to some upcoming...

Aug 2022
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Manager

Future Outlook

We want to expand our use of the system. That will be an ongoing process, but we think that we will...

Aug 2022
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Manager

Functionality and Upgrades

BD's product is an extremely valuable, mature tool. The system can bring data back to us without a...

Aug 2022
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Manager

Technology

BD has done a good job of reaching out to us, reviewing things, and asking us over and over again...

Aug 2022
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Director

Functionality and Upgrades

Things are working well. We have visibility to the point where we have levels of inventory whenever...

Aug 2022
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Director

Functionality and Upgrades

We want to create options for overrides. We want options for different locations, like the OR. The...

Aug 2022
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Director

Functionality and Upgrades

BD needs to understand that management runs differently from hospital to hospital. I would love to...

Jul 2022
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Director

Functionality and Upgrades

We didn't have the best implementation. BD has made improvements, but I wish they would make some...

Jul 2022
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Director

Relationship

BD is terrible at providing proactive service. We must be dialed into BD’s processes to get any...

Jul 2022
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Director

Functionality and Upgrades

I like lots of things about BD HealthSight Inventory Optimization. We like having a type of control,...

Jul 2022
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Director

Functionality and Upgrades

Using the product involves a lot of mapping. We evaluate the inventory that will expire to determine...

Jul 2022
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Director

Future Outlook

The vendor has a project shortage module, and without having the IV workflow system plugged into the...

Jul 2022
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Director

ROI / Cost

The most valuable capability in BD HealthSight Inventory Optimization is looking at utilization...

Jul 2022
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Director

Technology

We have done a better job of using BD HealthSight Inventory Optimization than we have of using BD’s...

Jul 2022
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Director

Functionality and Upgrades

My biggest frustration with BD HealthSight Inventory Optimization right now is the manufacturing and...

Jun 2022
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Director

Other Observations & Comments

Initially, instead of being able to mark on the station what I wanted to unload, I had to create a...

Jun 2022
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Director

Relationship

We are going live with a new product, and I would love to see some coordination there between BD and...

Jun 2022
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Director

Functionality and Upgrades

I like the new technology that BD has added to the product. We can do actions on multiple lines...

May 2022
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Director

Other Observations & Comments

Some of the issues we have with the product are more on our side than the vendor's side. I don't...

May 2022
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Director

Relationship

The vendor isn't usually proactive. We usually have to call them. However, they get with me...

May 2022
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Manager

Functionality and Upgrades

BD Inventory Management is very easy to use because it is web based. It isn't like the previous...

May 2022
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Manager

Functionality and Upgrades

BD Inventory Management makes it easier for our buyer and automation technician to be able to...

May 2022
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Manager

Implementation and Training

We have done some online workshops with BD for BD HealthSight Inventory Optimization, and those have...

May 2022
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Manager

Interfacing and Integration

BD HealthSight Inventory Optimization brings in data from multiple systems within the Pyxis system....

May 2022
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Manager

Technology

BD HealthSight Inventory Optimization is reliable. New technology might not come out in a super...

May 2022
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Manager

Relationship

We have met with BD and have given them recommendations on how to improve BD HealthSight Inventory...

May 2022
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Manager

Functionality and Upgrades

BD HealthSight Inventory Optimization is meeting a lot of our needs but not all of them. Instead of...

May 2022
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Analyst/Coordinator

Functionality and Upgrades

BD provides good service, but we constantly have issues with their upgrades. When the product is...

Apr 2022
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