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User Commentary
Lessons Learned
I would tell someone looking into BD HealthSight Inventory Optimization that before they even...
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Functionality and Upgrades
I like the concept of BD HealthSight Inventory Optimization in that it gives us suggestions on our...
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Functionality and Upgrades
There are some hiccups with BD HealthSight Inventory Optimization, but I think that the workflow and...
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Lessons Learned
Our biggest problem with BD HealthSight Inventory Optimization is that there are so many suggestions...
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Functionality and Upgrades
BD HealthSight Inventory Optimization is what we use to make sure the inventory is where it needs to...
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Functionality and Upgrades
The platform gives us the information we need. Sometimes, the platform gives us more information...
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Relationship
BD’s customer service is pretty awesome. When we have issues, we are able to get quick responses. We...
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Functionality and Upgrades
The opportunities for BD Inventory Management are in logistics. The system is not well designed for...
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Implementation and Training
BD’s logistics piece could be improved with more real-life time with a trainer once the product and...
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Functionality and Upgrades
BD needs to make the system function more as they describe it. It needs to be a better tool.
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Functionality and Upgrades
The inventory management tools are straightforward for the most part. It would be helpful if the...
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Functionality and Upgrades
When it comes to the logistics side of things, I don't feel like there is any focus on improving or...
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Implementation and Training
BD does send out resources for on-site training. Employee engagement is probably the most difficult...
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Interfacing and Integration
The inventory management system communicates with our product in exactly the same way as it would if...
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Service and Support
BD is pretty good about telling us in advance when things are changing or need to be looked at.
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Technology
We bought a brand-new, high-speed packager, and BD insisted that we buy a new lower unit, the part...
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Service and Support
My main disappointment is that BD Inventory Management doesn't do some of the things that BD said it...
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Implementation and Training
Our last upgrade was a very painful process. BD doesn’t have a staff that supports the product. No...
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Other Observations & Comments
The support team tries. They get back to me right away, and the answer is generally that they can’t...
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Functionality and Upgrades
BD Inventory Management has a junky, messy-looking screen. There is a lot going on. There are a lot...
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Implementation and Training
With BD Inventory Management, there is a lot of learning as we go, so the quality of training is...
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Relationship
Things are going really well with BD, and we get the response times that we would expect from any supplier....
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Functionality and Upgrades
BD HealthSight Inventory Optimization is not great. There are some basic things the product doesn't...
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Interfacing and Integration
BD is great at integration. They integrate other platforms with their system pretty well, and that...
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Future Outlook
BD will continue to make improvements to BD HealthSight Inventory Optimization, so my outlook is...
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Interfacing and Integration
We are still new to BD HealthSight Inventory Optimization and are still learning and going through...
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Other Observations & Comments
We haven’t had any problems with BD HealthSight Inventory Optimization yet; it is still too new. The...
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Implementation and Training
BD was willing to work on our timeline instead of theirs. That was a big bonus for us because we...
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Service and Support
We had been dealing primarily with higher-level people in our recent implementation. We are now...
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Lessons Learned
BD Inventory Management is really just a pharmacy product, so a limited number of people use it....
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ROI / Cost
BD's product could always be cheaper, But we have been pretty fortunate that even with adding...
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Functionality and Upgrades
We were sold and trained on a lot of functionalities that aren't live or usable yet. For example,...
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ROI / Cost
BD HealthSight Inventory Optimization more or less makes recommendations on par levels, items that...
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Relationship
The person who is supposed to be following up with us hasn't done a very good job. The initial...
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Functionality and Upgrades
It is easy to learn the system. It is easy to use and easy to print reports from; that is what I...
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Service and Support
Our service is a problem. BD HealthSight Inventory Optimization is a bit slow at times. Otherwise,...
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Interfacing and Integration
The receiving process in the carousel is not as smooth as the process we have had in previous...
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Functionality and Upgrades
The product isn't necessarily intuitive, so people have to be trained on it. Right now, there isn't...
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Implementation and Training
We had a really good project manager for our implementation. The vendor alerted us to some upcoming...
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Future Outlook
We want to expand our use of the system. That will be an ongoing process, but we think that we will...
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Functionality and Upgrades
BD's product is an extremely valuable, mature tool. The system can bring data back to us without a...
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Technology
BD has done a good job of reaching out to us, reviewing things, and asking us over and over again...
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Functionality and Upgrades
Things are working well. We have visibility to the point where we have levels of inventory whenever...
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Functionality and Upgrades
We want to create options for overrides. We want options for different locations, like the OR. The...
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Functionality and Upgrades
BD needs to understand that management runs differently from hospital to hospital. I would love to...
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Functionality and Upgrades
We didn't have the best implementation. BD has made improvements, but I wish they would make some...
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Relationship
BD is terrible at providing proactive service. We must be dialed into BD’s processes to get any...
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Functionality and Upgrades
I like lots of things about BD HealthSight Inventory Optimization. We like having a type of control,...
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Functionality and Upgrades
Using the product involves a lot of mapping. We evaluate the inventory that will expire to determine...
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Future Outlook
The vendor has a project shortage module, and without having the IV workflow system plugged into the...
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ROI / Cost
The most valuable capability in BD HealthSight Inventory Optimization is looking at utilization...
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Technology
We have done a better job of using BD HealthSight Inventory Optimization than we have of using BD’s...
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Functionality and Upgrades
My biggest frustration with BD HealthSight Inventory Optimization right now is the manufacturing and...
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Other Observations & Comments
Initially, instead of being able to mark on the station what I wanted to unload, I had to create a...
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Relationship
We are going live with a new product, and I would love to see some coordination there between BD and...
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Functionality and Upgrades
I like the new technology that BD has added to the product. We can do actions on multiple lines...
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Other Observations & Comments
Some of the issues we have with the product are more on our side than the vendor's side. I don't...
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Relationship
The vendor isn't usually proactive. We usually have to call them. However, they get with me...
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Functionality and Upgrades
BD Inventory Management is very easy to use because it is web based. It isn't like the previous...
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Functionality and Upgrades
BD Inventory Management makes it easier for our buyer and automation technician to be able to...
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Implementation and Training
We have done some online workshops with BD for BD HealthSight Inventory Optimization, and those have...
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Interfacing and Integration
BD HealthSight Inventory Optimization brings in data from multiple systems within the Pyxis system....
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Technology
BD HealthSight Inventory Optimization is reliable. New technology might not come out in a super...
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Relationship
We have met with BD and have given them recommendations on how to improve BD HealthSight Inventory...
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Functionality and Upgrades
BD HealthSight Inventory Optimization is meeting a lot of our needs but not all of them. Instead of...
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Functionality and Upgrades
BD provides good service, but we constantly have issues with their upgrades. When the product is...
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