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Access info about Medication Inventory Management on your dashboard or bookmark under

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BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Comments
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KLAS Research Director - Jackson Tate
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Jackson Tate

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jackson.tate@klasresearch.com

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User Commentary

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Director

Sales and Contracting

There were some promises made at go-live from BD, but the promises were about vaporware...

Dec 2020
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Director

Functionality and Upgrades

The reporting from BD isn’t that great. I would like more robust reports.

Dec 2020
(0)
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Director

Implementation and Training

The implementation from BD was a disaster. However, once we got through it, everyone was very happy..........

Dec 2020
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VP/Other Executive

Relationship

We are still pretty committed to our relationship with BD, and we are all in on that for right now..........

Dec 2020
(0)
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VP/Other Executive

Implementation and Training

Unfortunately, our project manager turned over, and that created a lot of problems. We didn't find.........

Dec 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

In negotiation, BD is able to package some things in a way that makes the costs flexible. Even if we.........

Dec 2020
(0)
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Director

Functionality and Upgrades

The vendor's products haven't come as promised. The vendor has worked to make things right, but the.........

Nov 2020
(0)
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Director

ROI / Cost (care and feeding)

The vendor charges for every little thing. We haven't yet received our money's worth, but we are...

Nov 2020
(0)
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Director

Other Observations & Comments

I would maybe purchase the system again. We have had so many problems with the vendor’s systems that.........

Nov 2020
(0)
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Manager

ROI / Cost (care and feeding)

BD is very expensive. With BD Inventory Management, we are probably able to get our money's worth,.........

Nov 2020
(0)
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Manager

Functionality and Upgrades

BD Inventory Management is a pretty good product. In terms of ease of use, we are doing an upgrade.........

Nov 2020
(0)
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Manager

Future Outlook

BD has done better with their new technology. They have been improving BD Inventory Management. It.........

Nov 2020
(0)
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Manager

Relationship

In terms of BD's executive involvement, I would give them the highest score with all the products we.........

Nov 2020
(0)
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Director

Relationship

I can't think of anything we have asked BD for that they haven't helped us with. The vendor has...

Nov 2020
(0)
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Director

Implementation and Training

BD did a good job of training. We had a lot of questions about what we envisioned the perfect system.........

Nov 2020
(0)
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Director

Functionality and Upgrades

We are very interested in the optimization of our inventory shortage module. I have found this...

Nov 2020
(0)
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Director

Functionality and Upgrades

When implementing this solution, we had an idea of what we wanted to do and what the system would do.........

Nov 2020
(0)
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Director

Functionality and Upgrades

I wouldn't change a lot about BD HealthSight. I am always interested in more reports and more...

Nov 2020
(0)
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Director

Other Observations & Comments

BD is moving forward. They continue to work on their development.

Nov 2020
(0)
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VP/Other Executive

Service and Support

The vendor has been willing to do whatever we have needed in terms of COVID-19, and they have been.........

Oct 2020
(0)
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VP/Other Executive

Implementation and Training

Everything is going pretty well with the vendor, but there have definitely been some implementation.........

Oct 2020
(0)
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VP/Other Executive

Functionality and Upgrades

I don’t think anybody could have prepared for the problems we had with the implementation because it.........

Oct 2020
(0)
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VP/Other Executive

Functionality and Upgrades

The solution is really easy to use because it takes our information, looks back at our history of...

Oct 2020
(0)
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VP/Other Executive

Functionality and Upgrades

BD has a shortage-management tool. We can put medications that we want on the list. For our...

Oct 2020
(0)
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor doesn’t charge for every little thing because of our contract. The vendor doesn’t ask for.........

Oct 2020
(0)
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Director

Functionality and Upgrades

We had some issues in getting the HealthSight viewer up and running. We actually liked the way our.........

Oct 2020
(0)
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Director

Implementation and Training

We have really been looking forward to getting the diversion software, but the implementation has...

Oct 2020
(0)
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Director

Functionality and Upgrades

I would like a little more flexibility with some of BD’s report templates around being able to get.........

Oct 2020
(0)
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Director

Functionality and Upgrades

I think BD HealthSight is part of our long-term plans. Some of the pieces that are there are ones we.........

Oct 2020
(0)
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Director

ROI / Cost (care and feeding)

I would definitely buy BD HealthSight again. We have realized a lot of the benefits of inventory...

Oct 2020
(0)
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Director

ROI / Cost (care and feeding)

I would say BD avoids charging for every little thing about as much as anybody else. We were a...

Oct 2020
(0)
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Director

Service and Support

BD is pretty good about being forward thinking. The support from BD is pretty good. If we have...

Oct 2020
(0)
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Director

Other Observations & Comments

When we look at the benchmarks portion of BD HealthSight, sometimes it might not necessarily make...

Oct 2020
(0)
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Director

Functionality and Upgrades

BD HealthSight is extremely effective. The support for BD HealthSight has been beyond great. We are.........

Oct 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

I am going to be more positive about the vendor delivering new technology that meets our needs. A...

Oct 2020
(0)
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Analyst/Coordinator

Other Observations & Comments

There is a product in from our enterprise vendor that I think is going to take over a lot of the...

Oct 2020
(0)
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Analyst/Coordinator

Service and Support

We have had to fill in the support gaps from the vendor when we have been hours away from any...

Oct 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

We are upgrading to the newest version. The numbering system doesn't really make any sense. The...

Oct 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

Barcode medication administration and barcode scanning for this technology are so critical. We were.........

Oct 2020
(0)
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Analyst/Coordinator

Future Outlook

Pyxis Logistics is a hardware install that I have a hard time thinking we won't be using in the next.........

Oct 2020
(0)
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Analyst/Coordinator

ROI / Cost (care and feeding)

Generally, the vendor does not avoid charging for every little thing. The way the vendor implements.........

Oct 2020
(0)
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Analyst/Coordinator

Relationship

The vendor promised us things that are going to improve our overall satisfaction by supporting our.........

Oct 2020
(0)
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Director

Functionality and Upgrades

We don't use much of the ongoing training from BD. There is a video for another BD product that we.........

Oct 2020
(0)
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Director

Functionality and Upgrades

One area that I would like to see improved is the inventory system that is in BD Pyxis IV Prep. I...

Oct 2020
(0)
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Director

Other Observations & Comments

We have open shelving, so we don't have a carousel for BD Inventory Management, but we are talking.........

Oct 2020
(0)
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Director

Functionality and Upgrades

We use BD Inventory Management exclusively to fill all of our machines and patient-specific doses..........

Oct 2020
(0)
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Director

Other Observations & Comments

BD may have bitten off a bit more than they can chew; they see the big picture in the future, and...

Oct 2020
(0)
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Director

Functionality and Upgrades

BD Inventory Management has been doing well for us. I don't hear about any complaints. We are a...

Sep 2020
(0)
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Director

Functionality and Upgrades

When we initially went live with our carousels, the system was mostly good, but there definitely...

Sep 2020
(0)
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Director

Relationship

Our contact is really helpful. When we do have issues, we are fairly quick to involve that person,.........

Sep 2020
(0)
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Director

Implementation and Training

I think BD did a pretty good job with the installation. We are a very large and complex environment.........

Sep 2020
(0)
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Manager

Functionality and Upgrades

The solution does what BD says it does. It has some challenging workflows associated with the build,.........

Aug 2020
(0)
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Manager

Functionality and Upgrades

The reporting system is terrible. If were to give any kind of direction to the leadership, it would.........

Aug 2020
(0)
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Manager

Service and Support

BD doesn’t proactively reach out to see whether we need any maintenance. What happens is if...

Aug 2020
(0)
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Director

Relationship

The service is very proactive. BD is working on ways to improve the reporting, and they have reached.........

Jun 2020
(0)
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Director

Functionality and Upgrades

I would tell my peers that the product is good. It works pretty well.

Jun 2020
(0)
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Manager

Other Observations & Comments

Inside our EHR, there is an inventory management piece, and BD Inventory Management doesn't really.........

Jun 2020
(0)
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Manager

ROI / Cost (care and feeding)

BD hasn't avoided charging for every little thing. If we want to add functionality, we definitely...

Jun 2020
(0)
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Manager

Functionality and Upgrades

BD was able to switch some of our machines from nonprofile to profile, and we were able to move...

Jun 2020
(0)
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Manager

ROI / Cost (care and feeding)

BD doesn’t nickel-and-dime us; they are pretty good. We are still under their warranty, so we get...

Jun 2020
(0)
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Manager

Functionality and Upgrades

With BD Inventory Management, we get better inventory control and better ordering since there is a.........

Jun 2020
(0)
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Manager

Service and Support

The ongoing support has been great. I create a task, and the task is usually looked at and resolved.........

Jun 2020
(0)
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Manager

Relationship

BD’s service would be more proactive if BD sent updates more often. Currently, they take our...

Jun 2020
(0)
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Manager

Implementation and Training

We received initial end-user training from BD. It would be good if BD provided more training.

May 2020
(0)
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Manager

Functionality and Upgrades

I can’t remember the last time we got an upgrade on the product, and I feel like it is about time to.........

May 2020
(0)
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Manager

Functionality and Upgrades

We don’t tend to have any issues with the product. As long as it is connected to the server,...

May 2020
(0)
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Manager

Functionality and Upgrades

When medications are returned back into stock in the product, there is not an option to update the.........

May 2020
(0)
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Director

Functionality and Upgrades

We have been able to produce more tangible values than we had realized existed with BD by really...

Apr 2020
(0)
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Director

Relationship

BD has been extremely responsive in reaching out and asking how they can provide assistance during.........

Apr 2020
(0)
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Director

Functionality and Upgrades

BD has stepped up to the plate with some of their products, like their inventory optimization...

Apr 2020
(0)
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Director

Relationship

We have gotten a lot more engagement from BD as we have looked at our overall road map. BD has done.........

Apr 2020
(0)
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Director

Implementation and Training

We had a tough implementation with the product. We had some hard times, and the process required a.........

Apr 2020
(0)
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Director

Functionality and Upgrades

Different hospitals can have different settings on the product, and that has worked really well for.........

Apr 2020
(0)
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