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BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

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User Commentary

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Manager

Product

I would like BD HealthSight Inventory Optimization to provide more prioritization through AI or...

Unrated
Apr 2026

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Manager

Product

BD HealthSight Inventory Optimization is primarily for optimization and reporting, so it isn't one...

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Apr 2026

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Manager

Loyalty

I understand why we made the choice that we did in purchasing BD Inventory Management at the time,...

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Jan 2026

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Manager

Relationship

BD is big and siloed, so it can be hard for them to keep their promises. Sometimes we do things that...

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Jan 2026

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Manager

Culture, Value

Sometimes BD charges for things where perhaps they could prioritize our relationship instead. For...

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Jan 2026

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Manager

Product

There are inherent limitations in inventory management systems like BD Inventory Management. For...

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Jan 2026

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Manager

Loyalty, Product

In BD Inventory Management, the central inventory visibility across sites has been very helpful....

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Jan 2026

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Manager

Relationship

BD is proactive when telling us about coming features and recalls, but that is probably because that...

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Jan 2026

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Manager

Loyalty

What we are doing right now with BD Inventory Management is planning for a consolidated pharmacy...

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Jan 2026

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Director

Operations

With the implementation of the system, the project manager kept things organized and on track,...

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Dec 2025

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Director

Operations

In the last year, we have not had any additional training or anything from BD, nor have I asked for...

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Dec 2025

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Director

Relationship

I haven't had any issues with BD’s support for the system. Usually, things get resolved fairly...

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Dec 2025

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Director

Product, Value

The system is primarily supposed to help decrease our inventory and is supposed to help us have more...

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Dec 2025

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Director

Loyalty, Product, Value

BD's system is a good product, and it helps me have better management of my inventory. It is worth...

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Dec 2025

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Manager

Relationship

BD HealthSight Inventory Optimization is fairly easy and straightforward to use. The vendor's...

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Nov 2025

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Director

Product

Inventory management in the solution could be improved with items that have periodic variation in...

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Nov 2025

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Manager

Product

The solution is similar to the Alaris in that BD hasn't made any updates to the software and...

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Oct 2025

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Manager

Product

BD should have some kind of reports to monitor what users are removing. The fact that we have to use...

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Oct 2025

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Director

Loyalty, Product

BD is tried and true and one of the major players. There are some integration challenges with...

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Oct 2025

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Director

Product

I hate the Pyxis platform software, BD Inventory Management, with a passion. The hardware isn’t bad,...

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Aug 2025

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Manager

Loyalty, Product

We haven't really reaped the benefits of BD HealthSight Inventory Optimization. It is a tool. I will...

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Aug 2025

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Director

Value

BD loves to nickel-and-dime us. There are a lot of potential bells and whistles that we can add to...

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Aug 2025

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Director

Product

BD HealthSight Inventory Optimization is pretty well designed. It is potentially a little...

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Aug 2025

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Manager

Culture, Loyalty

Over the last year, BD has made some strides to give us the attention that we are contracted for,...

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Aug 2025

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Director

Loyalty, Product

There are things in BD HealthSight Inventory Optimization that we don't feel like are working well....

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Aug 2025

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Director

Relationship, Operations

BD has individual work groups that they do with us for training. BD has open-hour calls that they do...

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Aug 2025

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Director

Value

I don't remember how much BD HealthSight Inventory Optimization costs, but it doesn't just save us...

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Aug 2025

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Director

Product

One thing that BD HealthSight Inventory Optimization does particularly well is their drill-down...

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Aug 2025

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Analyst/Coordinator

Operations

The system's training was awful. BD sends out release notes, user guides, and videos, but sometimes,...

Unrated
Aug 2025

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Analyst/Coordinator

Product

The system does what it is supposed to do, and it is pretty good. I don't understand how it gets...

Unrated
Aug 2025

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Analyst/Coordinator

Culture, Relationship, Operations

BD promised us a person who could get with us quarterly, but we have had the system for a few years,...

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Aug 2025

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Director

Product

Some minor enhancements would greatly improve the system. The main issue at this point is the...

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Aug 2025

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Director

Product

BD HealthSight Inventory Optimization uses AI to manage the par behind the scenes. The solution...

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Aug 2025

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Director

Product

There are nagging exceptions that are not consistent across all BD’s platforms, and they don’t have...

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Aug 2025

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Director

Loyalty, Product

BD shows us what their future road map looks like, and it is always great. The inventory valuation...

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Aug 2025

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Director

Relationship, Product

BD keeps adding features to BD Inventory Management, so we are happy with that. We are in a...

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Aug 2025

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Director

Product

I have always liked the workflow for BD Inventory Management very much. The system has a very steady...

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Aug 2025

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Director

Loyalty, Product

If we had to ask BD for an improvement, we would like to see improvements after any item leaves...

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Aug 2025

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Director

Relationship

BD needs to have more specialists who focus on the BD Inventory Management product. For day-to-day...

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Aug 2025

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Director

Culture, Value

BD Inventory Management is expensive, and I always have to bully BD to get their costs down. I don't...

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Aug 2025

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Director

Loyalty, Product

Our Pyxis Logistics product automates our inpatient pharmacy inventory management very well. I only...

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Aug 2025

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Manager

Product

I don't think BD is delivering much new technology. They send updates maybe three times a year.

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Jul 2025

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Manager

Relationship, Product

We don't really call the vendor a lot for inventory optimization.

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Jul 2025

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Manager

Relationship

The vendor does some things proactively, but there are other things that we identify first.

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Jul 2025

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Manager

Operations, Product

I would say that the product has pretty good quality. It has a pretty good ease of use. It isn't...

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Jul 2025

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Manager

Product

The solution works. There are some quirks and some challenges that need to be addressed.

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Jul 2025

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Manager

Loyalty

For med stations, anesthesia stations, and inventory optimization, we will probably stick with BD...

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Jul 2025

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Director

Loyalty, Product

BD HealthSight Inventory Optimization isn't hard to use. There are things coming for the system once...

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Jul 2025

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Director

Operations

We have a consultant who helps us with BD HealthSight Inventory Optimization when we need them to,...

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Jul 2025

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Director

Value

I sometimes question how much money we are saving with BD HealthSight Inventory Optimization based...

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Jul 2025

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Director

Operations, Product

When we implemented BD HealthSight Inventory Optimization, there was a setting inside our Pyxis...

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Jul 2025

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Analyst/Coordinator

Product

I think that there is value in the analytics BD runs and the par levels they recommend. A lot of the...

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Jul 2025

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Analyst/Coordinator

Relationship, Product

It would be important for the vendor to call out that there are definitely limitations depending on...

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Jul 2025

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Analyst/Coordinator

Culture, Value

When I heard some preliminary pitches from BD about inventory optimization, they threw some numbers...

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Jul 2025

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Analyst/Coordinator

Loyalty, Relationship

I think BD is doing a good job with inventory optimization. They are listening to customer feedback...

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Jul 2025

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Director

Product

BD HealthSight Inventory Optimization helps us look at utilization, so it helps me. I don't always...

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Jun 2025

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Director

Operations

BD could improve their implementation services by highlighting areas that we should focus on first....

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Jun 2025

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Director

Loyalty, Product

BD gives us projected savings, but I have to do a lot of digging to figure out whether those savings...

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Jun 2025

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Director

Relationship

There are long wait times with BD’s support people if we try to call them. I typically put in...

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Jun 2025

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Manager

Culture, Value

BD Healthsight Inventory Optimization is pretty easy to use for inventory optimization. BD is very...

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May 2025

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Manager

Loyalty

We are looking at layering in another vendor’s product because BD logistics piece has some...

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May 2025

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Director

Product

BD HealthSight Inventory Optimization seems to work well. I think a lot of our end users really...

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May 2025

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Director

Relationship, Product

I wouldn't say that BD HealthSight Inventory Optimization doesn't meet our needs, but as far as new...

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May 2025

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Director

Product

From what I have heard, the formulas within the solution are very good at determining pars. I also...

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May 2025

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Director

Product

The one area that BD could get into is the reporting side because it is pretty scarce within the...

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May 2025

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Manager

Culture

What BD promotes their sales for is what they deliver. They do a good job at that. They are...

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May 2025

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