BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Subject Expert
Jackson Tate
Research Director
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User Commentary
Relationship, Operations
I have had a couple of consultants be my touchpoint for BD, and I have had a really good experience....
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Product
From my understanding, BD's products are promoted when they are at peak efficiency, and of course,...
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Product
BD HealthSight Inventory Optimization is very easy to use. I would buy it again. I have zero...
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Product
Things with BD HealthSight Inventory Optimization are okay. I don't really use it that much because...
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Loyalty, Product
I like BD Inventory Management’s integration with our other systems and the way it works with our...
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Relationship
BD’s service is pretty good. I think BD is very responsive. The logistics of BD Inventory Management...
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Loyalty, Product
BD does have a product that we are looking at. They have add-on products, and there is one that...
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Operations
BD has training files that we have actually downloaded and imported into our education system, and...
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Loyalty, Relationship, Product
There are enhancements and things that we have asked for from BD. They say that they are working on...
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Product
I'm not a fan of the BD system. It mostly does what it is supposed to do. It is better than nothing,...
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Product
With the system, the screens are old-fashioned and very busy. It is very 2003, so there is just a...
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Product, Value
With BD's system, there were a few things that we expected to get with an upgrade, and those did...
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Product
With the system, I don't get the sense that there is anything new coming. What we have is what we...
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Product
Before we went with BD's system, we had a different solution that was much more user-friendly....
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Relationship
BD gets back to us quickly, but they can't always figure out what the problem is. Or they will look...
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Relationship
It doesn’t really seem like there is a lot of communication from BD about potential problems. From...
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Product
BD Inventory Management integrates with the Pyxis platform but doesn't touch any other system. It...
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Relationship, Product
We need some updates to BD Inventory Management. Our representative doesn't really tell us that we...
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Relationship
BD's customer service is a little difficult. They are good when they know about issues, but it is a...
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Product
BD Inventory Management works pretty well. I really don't have any problems with it. The only thing...
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Product, Value
I would like to see some flexibility in some of the assumptions BD HealthSight Inventory...
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Product, Value
BD HealthSight Inventory Optimization is very easy to use because there are several filters where we...
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Relationship, Operations
We did initial training on BD HealthSight Inventory Optimization with someone from BD. Now, when we...
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Relationship, Operations
BD always provides information on updates. On their site, they highlight where we can find self-help...
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Product
We have had some problems with the interface with the server with a change that BD has done lately....
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Product
BD HealthSight Inventory Optimization is extremely user friendly because it is intuitive. It is not...
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Relationship
Normally I have a regular meeting with BD, and they go over things that are coming out and things...
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Relationship, Operations
Generally, when there are updates for BD HealthSight Inventory Optimization, we get a lot of...
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Relationship
Even though we can't sometimes get the system to do what we want, BD actually meets with us...
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Product
BD fills our dispensing cabinets; the cabinets dispense to our patients, but they also support our...
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Culture, Relationship
BD has been telling us for years that they would make some integration strides with our 340B...
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Culture
BD sold the BD Inventory Management system to us as this amazing, paradigm-shifting piece of...
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Loyalty, Product
Using BD HealthSight Inventory Optimization, I expect to reduce the number of stockouts that we...
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Operations
Things are going pretty well with BD HealthSight Inventory Optimization so far. We went through the...
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Product
I don't really have anything to compare BD HealthSight Inventory Optimization to. It is better than...
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Loyalty, Product
Some of the algorithms that they use in BD HealthSight Inventory Optimization don't make sense. I...
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Relationship
We are having a lot of issues with BD. Customer support has been failing us lately. It has taken...
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Product, Value
If it were my choice, I would keep BD HealthSight Inventory Optimization. The system works.
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Culture, Operations
The training for BD HealthSight Inventory Optimization wasn't all that great. We had to learn on our...
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Relationship, Operations
When BD does upgrades, they just push out a pamphlet that will tell us about the upgrades to BD...
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Loyalty, Product
BD Inventory Management is doing what we are expecting it to. It is bringing to the forefront things...
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Product, Value
With BD’s enterprise solution, we don't have to worry about interfaces between different...
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Relationship
BD has changed their model to hear customers and implement new ideas, changes, and applications into...
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Relationship
I may have more direct contact with some of the R&D staff, but I emailed the team something that I...
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Product
I'm not sure of any other application with the types of tools that BD's application has that are as...
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Relationship
What is keeping BD at our organization is the partnership and collaboration. They work really well...
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Loyalty
It is hard for me to wrap my head around BD's algorithm and the numbers that it recommends. I mostly...
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Product
Sometimes, it looks like the system double counts things in our inventory. With the way our...
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Relationship, Operations
BD HealthSight Inventory Optimization is pretty easy to use. When it comes to training, we just have...
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Culture, Relationship
When it comes to BD HealthSight Inventory Optimization specifically, BD keeps their promises. We...
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Loyalty, Product
BD has Bright Idea where we can submit ideas for improvements. I would like to see an option for the...
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Relationship
BD's executive involvement used to be terrible, but it has gotten a lot better. We complained about...
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Loyalty, Product, Value
The product has value, and it helps us optimize the inventory of our automated dispensing cabinets....
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Operations
BD's initial training was fairly robust. After that point, they moved to a train-the-trainer...
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Relationship
We have a current contact at BD. As soon as that person pushes out any updates to the system, those...
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Loyalty, Relationship, Product
My impression of the product is that it is relatively new. I don't know how long it has been...
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Operations
When it comes to getting new users trained and onboarded on the system, it would be helpful if there...
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Product
BD HealthSight Inventory Optimization has been fine. We really haven't dealt with it long enough to...
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Relationship
We speak to and deal with a lot of BD’s upper-executive folks, and they do a pretty good job of...
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Product
The development of AI that could help find and meet our needs would be something that would put BD...
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Operations
BD HealthSight Inventory Optimization has good documentation for training and sometimes some videos....
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Product
BD HealthSight Inventory Optimization has some nice new features that should save some time and are...
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Loyalty, Relationship
BD is moving the dial on some things, and there are other things that we have requested that still...
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