BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Relationship
BD HealthSight Inventory Optimization is fairly easy and straightforward to use. The vendor's...
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Product
Inventory management in the solution could be improved with items that have periodic variation in...
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Product
The solution is similar to the Alaris in that BD hasn't made any updates to the software and...
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Product
BD should have some kind of reports to monitor what users are removing. The fact that we have to use...
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Loyalty, Product
BD is tried and true and one of the major players. There are some integration challenges with...
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Product
I hate the Pyxis platform software, BD Inventory Management, with a passion. The hardware isn’t bad,...
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Loyalty, Product
We haven't really reaped the benefits of BD HealthSight Inventory Optimization. It is a tool. I will...
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Value
BD loves to nickel-and-dime us. There are a lot of potential bells and whistles that we can add to...
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Product
BD HealthSight Inventory Optimization is pretty well designed. It is potentially a little...
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Culture, Loyalty
Over the last year, BD has made some strides to give us the attention that we are contracted for,...
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Loyalty, Product
There are things in BD HealthSight Inventory Optimization that we don't feel like are working well....
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Relationship, Operations
BD has individual work groups that they do with us for training. BD has open-hour calls that they do...
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Value
I don't remember how much BD HealthSight Inventory Optimization costs, but it doesn't just save us...
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Product
One thing that BD HealthSight Inventory Optimization does particularly well is their drill-down...
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Operations
The system's training was awful. BD sends out release notes, user guides, and videos, but sometimes,...
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Product
The system does what it is supposed to do, and it is pretty good. I don't understand how it gets...
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Culture, Relationship, Operations
BD promised us a person who could get with us quarterly, but we have had the system for a few years,...
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Product
Some minor enhancements would greatly improve the system. The main issue at this point is the...
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Product
BD HealthSight Inventory Optimization uses AI to manage the par behind the scenes. The solution...
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Product
There are nagging exceptions that are not consistent across all BD’s platforms, and they don’t have...
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Loyalty, Product
BD shows us what their future road map looks like, and it is always great. The inventory valuation...
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Relationship, Product
BD keeps adding features to BD Inventory Management, so we are happy with that. We are in a...
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Product
I have always liked the workflow for BD Inventory Management very much. The system has a very steady...
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Loyalty, Product
If we had to ask BD for an improvement, we would like to see improvements after any item leaves...
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Relationship
BD needs to have more specialists who focus on the BD Inventory Management product. For day-to-day...
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Culture, Value
BD Inventory Management is expensive, and I always have to bully BD to get their costs down. I don't...
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Loyalty, Product
Our Pyxis Logistics product automates our inpatient pharmacy inventory management very well. I only...
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Product
I don't think BD is delivering much new technology. They send updates maybe three times a year.
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Relationship, Product
We don't really call the vendor a lot for inventory optimization.
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Relationship
The vendor does some things proactively, but there are other things that we identify first.
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Operations, Product
I would say that the product has pretty good quality. It has a pretty good ease of use. It isn't...
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Product
The solution works. There are some quirks and some challenges that need to be addressed.
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Loyalty
For med stations, anesthesia stations, and inventory optimization, we will probably stick with BD...
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Loyalty, Product
BD HealthSight Inventory Optimization isn't hard to use. There are things coming for the system once...
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Operations
We have a consultant who helps us with BD HealthSight Inventory Optimization when we need them to,...
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Value
I sometimes question how much money we are saving with BD HealthSight Inventory Optimization based...
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Operations, Product
When we implemented BD HealthSight Inventory Optimization, there was a setting inside our Pyxis...
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Product
I think that there is value in the analytics BD runs and the par levels they recommend. A lot of the...
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Relationship, Product
It would be important for the vendor to call out that there are definitely limitations depending on...
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Culture, Value
When I heard some preliminary pitches from BD about inventory optimization, they threw some numbers...
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Loyalty, Relationship
I think BD is doing a good job with inventory optimization. They are listening to customer feedback...
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Product
BD HealthSight Inventory Optimization helps us look at utilization, so it helps me. I don't always...
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Operations
BD could improve their implementation services by highlighting areas that we should focus on first....
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Loyalty, Product
BD gives us projected savings, but I have to do a lot of digging to figure out whether those savings...
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Relationship
There are long wait times with BD’s support people if we try to call them. I typically put in...
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Culture, Value
BD Healthsight Inventory Optimization is pretty easy to use for inventory optimization. BD is very...
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Loyalty
We are looking at layering in another vendor’s product because BD logistics piece has some...
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Product
BD HealthSight Inventory Optimization seems to work well. I think a lot of our end users really...
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Relationship, Product
I wouldn't say that BD HealthSight Inventory Optimization doesn't meet our needs, but as far as new...
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Product
From what I have heard, the formulas within the solution are very good at determining pars. I also...
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Product
The one area that BD could get into is the reporting side because it is pretty scarce within the...
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Culture
What BD promotes their sales for is what they deliver. They do a good job at that. They are...
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Relationship, Operations
I have had a couple of consultants be my touchpoint for BD, and I have had a really good experience....
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Product
From my understanding, BD's products are promoted when they are at peak efficiency, and of course,...
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Product
BD HealthSight Inventory Optimization is very easy to use. I would buy it again. I have zero...
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Product
Things with BD HealthSight Inventory Optimization are okay. I don't really use it that much because...
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Loyalty, Product
I like BD Inventory Management’s integration with our other systems and the way it works with our...
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Relationship
BD’s service is pretty good. I think BD is very responsive. The logistics of BD Inventory Management...
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Loyalty, Product
BD does have a product that we are looking at. They have add-on products, and there is one that...
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Operations
BD has training files that we have actually downloaded and imported into our education system, and...
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Loyalty, Relationship, Product
There are enhancements and things that we have asked for from BD. They say that they are working on...
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Product
I'm not a fan of the BD system. It mostly does what it is supposed to do. It is better than nothing,...
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Product
With the system, the screens are old-fashioned and very busy. It is very 2003, so there is just a...
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Product, Value
With BD's system, there were a few things that we expected to get with an upgrade, and those did...
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Product
With the system, I don't get the sense that there is anything new coming. What we have is what we...
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Product
Before we went with BD's system, we had a different solution that was much more user-friendly....
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Relationship
BD gets back to us quickly, but they can't always figure out what the problem is. Or they will look...
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Relationship
It doesn’t really seem like there is a lot of communication from BD about potential problems. From...
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Product
BD Inventory Management integrates with the Pyxis platform but doesn't touch any other system. It...
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Relationship, Product
We need some updates to BD Inventory Management. Our representative doesn't really tell us that we...
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Relationship
BD's customer service is a little difficult. They are good when they know about issues, but it is a...
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Product
BD Inventory Management works pretty well. I really don't have any problems with it. The only thing...
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