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BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

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User Commentary

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Manager

BD is always updating and innovating, sometimes to a fault.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

BD is bad at charging. Their charges are very redundant. The vendor has a lot of invoices, and they...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Manager

I would probably not buy the system again. It isn't a one-size-fits-all situation. A lot of times,...

Comment Tone Negative
Pillars Culture, Product, Value
Evaluation Unrated

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Analyst/Coordinator

I would like to see BD use AI, but I just don't know if they have anything coming down the pike....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

BD follows up on a regular basis, and they are willing to help. They're very responsive, especially...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We went through our old contract and found out we were getting billed for services we hadn't...

Comment Tone Positive
Pillars Culture, Value
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Director

Within BD HealthSight Inventory Optimization, there's definitely a lot of functionality looking at...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

BD does a pretty good job of spending time with us and walking through the different functions that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

With BD HealthSight Inventory Optimization, I'll usually hear back from the consultant the same day...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Especially with BD HealthSight Inventory Optimization, BD is still refining the product. They are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

I’m not necessarily hesitant to recommend BD HealthSight Inventory Optimization. I would tell...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

I think there are some additional challenges with using BD HealthSight Inventory Optimization, but...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

It might not be realistic, but one thing BD could improve is the central pharmacy par-level...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

BD HealthSight Inventory Optimization provides an objective target for inventory par changes rather...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

One positive is that after we escalated our concerns to BD's leadership, BD provided a dedicated...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

BD HealthSight Inventory Optimization is delivering value, especially since BD is building a new...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

We've requested several enhancements to BD HealthSight Inventory Optimization, and BD has made some...

Comment Tone Negative
Pillars Relationship
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Manager

BD Inventory Management supports our operations, especially on an enterprise level.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I feel like BD has some training up its sleeve, and there is some training in their portal. However,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

BD has been working with us pretty well on some new stuff that we're trying to get out there,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

BD HealthSight Inventory Optimization is in a good place. There aren't a whole lot of improvements...

Comment Tone Positive
Pillars Product
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Director

A few more reporting abilities within BD HealthSight Inventory Optimization would be helpful. BD...

Comment Tone Negative
Pillars Product
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Director

BD did a really good job with training for BD HealthSight Inventory Optimization. There are a lot of...

Comment Tone Positive
Pillars Operations
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Director

BD HealthSight Inventory Optimization has a good algorithm to assist with PAR levels and min-maxes....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I really don't like BD's ticketing system. We can put in a ticket online, we can email, or we can...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I would like BD HealthSight Inventory Optimization to provide more prioritization through AI or...

Comment Tone Negative
Pillars Product
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Manager

BD HealthSight Inventory Optimization is primarily for optimization and reporting, so it isn't one...

Comment Tone Negative
Pillars Product
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VP/Other Executive

BD is very cumbersome to work with and lacks transparency. Once an issue is logged, it essentially...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

There is so much involved in inventory optimization and management for a large hospital that the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I understand why we made the choice that we did in purchasing BD Inventory Management at the time,...

Comment Tone Positive
Pillars Loyalty
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Manager

BD is big and siloed, so it can be hard for them to keep their promises. Sometimes we do things that...

Comment Tone Negative
Pillars Relationship
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Manager

Sometimes BD charges for things where perhaps they could prioritize our relationship instead. For...

Comment Tone Negative
Pillars Culture, Value
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Manager

There are inherent limitations in inventory management systems like BD Inventory Management. For...

Comment Tone Negative
Pillars Product
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Manager

In BD Inventory Management, the central inventory visibility across sites has been very helpful....

Comment Tone Positive
Pillars Loyalty, Product
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Manager

BD is proactive when telling us about coming features and recalls, but that is probably because that...

Comment Tone Positive
Pillars Relationship
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Manager

What we are doing right now with BD Inventory Management is planning for a consolidated pharmacy...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

With the implementation of the system, the project manager kept things organized and on track,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

In the last year, we have not had any additional training or anything from BD, nor have I asked for...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I haven't had any issues with BD’s support for the system. Usually, things get resolved fairly...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The system is primarily supposed to help decrease our inventory and is supposed to help us have more...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

BD's system is a good product, and it helps me have better management of my inventory. It is worth...

Comment Tone Positive
Pillars Loyalty, Product, Value
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Manager

BD HealthSight Inventory Optimization is fairly easy and straightforward to use. The vendor's...

Comment Tone Positive
Pillars Relationship
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Director

Inventory management in the solution could be improved with items that have periodic variation in...

Comment Tone Negative
Pillars Product
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Manager

The solution is similar to the Alaris in that BD hasn't made any updates to the software and...

Comment Tone Negative
Pillars Product
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Manager

BD should have some kind of reports to monitor what users are removing. The fact that we have to use...

Comment Tone Negative
Pillars Product
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Director

BD is tried and true and one of the major players. There are some integration challenges with...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

I hate the Pyxis platform software, BD Inventory Management, with a passion. The hardware isn’t bad,...

Comment Tone Negative
Pillars Product
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Manager

We haven't really reaped the benefits of BD HealthSight Inventory Optimization. It is a tool. I will...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

BD loves to nickel-and-dime us. There are a lot of potential bells and whistles that we can add to...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

BD HealthSight Inventory Optimization is pretty well designed. It is potentially a little...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Over the last year, BD has made some strides to give us the attention that we are contracted for,...

Comment Tone Negative
Pillars Culture, Loyalty
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Director

There are things in BD HealthSight Inventory Optimization that we don't feel like are working well....

Comment Tone Negative
Pillars Loyalty, Product
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Director

BD has individual work groups that they do with us for training. BD has open-hour calls that they do...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

I don't remember how much BD HealthSight Inventory Optimization costs, but it doesn't just save us...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

One thing that BD HealthSight Inventory Optimization does particularly well is their drill-down...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The system's training was awful. BD sends out release notes, user guides, and videos, but sometimes,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

The system does what it is supposed to do, and it is pretty good. I don't understand how it gets...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

BD promised us a person who could get with us quarterly, but we have had the system for a few years,...

Comment Tone Negative
Pillars Culture, Relationship, Operations
Evaluation Unrated

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Director

Some minor enhancements would greatly improve the system. The main issue at this point is the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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