BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics)
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Functionality and Upgrades

We were sold and trained on a lot of functionalities that aren't live or usable yet. For example,...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

BD HealthSight Inventory Optimization more or less makes recommendations on par levels, items that...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The person who is supposed to be following up with us hasn't done a very good job. The initial...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

It is easy to learn the system. It is easy to use and easy to print reports from; that is what I...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

Our service is a problem. BD HealthSight Inventory Optimization is a bit slow at times. Otherwise,...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

The receiving process in the carousel is not as smooth as the process we have had in previous...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The product isn't necessarily intuitive, so people have to be trained on it. Right now, there isn't...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We had a really good project manager for our implementation. The vendor alerted us to some upcoming...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We want to expand our use of the system. That will be an ongoing process, but we think that we will...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD's product is an extremely valuable, mature tool. The system can bring data back to us without a...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

BD has done a good job of reaching out to us, reviewing things, and asking us over and over again...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Things are working well. We have visibility to the point where we have levels of inventory whenever...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We want to create options for overrides. We want options for different locations, like the OR. The...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

BD needs to understand that management runs differently from hospital to hospital. I would love to...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We didn't have the best implementation. BD has made improvements, but I wish they would make some...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

BD is terrible at providing proactive service. We must be dialed into BD’s processes to get any...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I like lots of things about BD HealthSight Inventory Optimization. We like having a type of control,...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Using the product involves a lot of mapping. We evaluate the inventory that will expire to determine...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

The vendor has a project shortage module, and without having the IV workflow system plugged into the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

The most valuable capability in BD HealthSight Inventory Optimization is looking at utilization...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

We have done a better job of using BD HealthSight Inventory Optimization than we have of using BD’s...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

My biggest frustration with BD HealthSight Inventory Optimization right now is the manufacturing and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

Initially, instead of being able to mark on the station what I wanted to unload, I had to create a...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We are going live with a new product, and I would love to see some coordination there between BD and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

I like the new technology that BD has added to the product. We can do actions on multiple lines...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

Some of the issues we have with the product are more on our side than the vendor's side. I don't...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor isn't usually proactive. We usually have to call them. However, they get with me...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD Inventory Management is very easy to use because it is web based. It isn't like the previous...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD Inventory Management makes it easier for our buyer and automation technician to be able to...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We have done some online workshops with BD for BD HealthSight Inventory Optimization, and those have...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

BD HealthSight Inventory Optimization brings in data from multiple systems within the Pyxis system....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Technology

BD HealthSight Inventory Optimization is reliable. New technology might not come out in a super...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have met with BD and have given them recommendations on how to improve BD HealthSight Inventory...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

BD HealthSight Inventory Optimization is meeting a lot of our needs but not all of them. Instead of...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

BD provides good service, but we constantly have issues with their upgrades. When the product is...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Overall, the vendor isn't very nimble when it comes to meeting deadlines and implementation dates....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

We haven't seen a lot of new solutions and functionalities come up from BD. We have been pushing...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The vendor discontinued their ongoing education program a few years ago. They also stopped allowing...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

BD has a new tool. That tool is cool, but BD is adding on more subscription-based tools to expand...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

BD doesn't keep all of their promises. I hate to be negative, but there have been many times when...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The user settings in the system are not very elegant. It is probably meant for a small team of...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

The quality of the training is good, but the availability of it and the volume of participants that...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Things with BD HealthSight Inventory Optimization have gone well. Our goal is to review the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

There are times when the blanket recommendation of a certain day supply just doesn't fit for...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Something that has made it challenging to accept the recommendations that the system provides has...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

We went live with the product during the pandemic, so we didn’t have a lot of involvement from the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We have had pretty slow responses from the vendor's support teams. We have issues when we call them,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The product is amazing. The customer service is great, and the vendor's people are caring. The...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

I would recommend bringing the Pyxis supply side up to the same standards that the Pyxis medication...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Users are loving the product because it is simple to use and organized. Management is loving it...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor should simplify the website. It is too cumbersome and hard to figure out. The vendor...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

BD is an outstanding company to work with. The caring and helpful attitude of their staff goes a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The implementation team that we had from BD was not as knowledgeable as I would have wished. They...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

The product has the capability to do integrations; however, the cost involved has prohibited us from...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

BD outsources their support. There is nothing wrong with that, but getting one person to work on a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Future Outlook

BD's systems haven't always had clear data. I expect that we will be able to learn more about those...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

I would like BD to create a data validation piece instead of having each individual customer do that...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

There are times when we think that BD is making progress, but their data doesn't make us feel...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

BD wanted to do a train-the-trainer method at our organization, but some of our people had trouble...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The solution's reports are bad. We can't customize them very much, and they can't instantly export...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Our previous system had a much better high-speed packaging option than BD Inventory Management does....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

The solution isn't quite as intuitive as our previous solution was. That isn't as much of an...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

At the end of the day, BD Inventory Management does what we need it to do, but it does that in the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

BD's support people are pretty good. The vendor has an easy-to-use self-service portal where we can...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

BD sends their technicians out to do preventative maintenance, so they are proactive in that way....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

BD has had a lot of turnover recently. That has caused a lot of issues for us.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We get medications out of BD Inventory Management and send them to patients. That is a tangible outcome....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

I wouldn't buy BD Inventory Management again. The product that we had before was much better. We are...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

BD sold us the solution under the premise that it would be a great system for tracking outdated...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

During our training, BD was pretty good at telling us what to expect. Their software is bad, but I...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There are a lot of things in the system that take longer than they should because of the way that...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF