BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics)
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Jackson Tate
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User Commentary

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Director

The solution's reports are bad. We can't customize them very much, and they can't instantly export...

Jan 2022
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Director

Our previous system had a much better high-speed packaging option than BD Inventory Management does....

Jan 2022
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Director

The solution isn't quite as intuitive as our previous solution was. That isn't as much of an...

Jan 2022
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Director

At the end of the day, BD Inventory Management does what we need it to do, but it does that in the...

Jan 2022
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Director

BD's support people are pretty good. The vendor has an easy-to-use self-service portal where we can...

Jan 2022
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Director

BD sends their technicians out to do preventative maintenance, so they are proactive in that way....

Jan 2022
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Director

BD has had a lot of turnover recently. That has caused a lot of issues for us.

Jan 2022
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Director

We get medications out of BD Inventory Management and send them to patients. That is a tangible outcome....

Jan 2022
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Director

I wouldn't buy BD Inventory Management again. The product that we had before was much better. We are...

Jan 2022
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Director

BD sold us the solution under the premise that it would be a great system for tracking outdated...

Jan 2022
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Director

During our training, BD was pretty good at telling us what to expect. Their software is bad, but I...

Jan 2022
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Director

There are a lot of things in the system that take longer than they should because of the way that...

Jan 2022
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Director

We have had some big wins, including improved transparency through the reporting and dashboards. The...

Nov 2021
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Director

The updates seem to break the current functionality, so those have been a problem for us.

Nov 2021
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Director

In terms of support, we can't seem to ever get to the right person that actually knows what they are...

Nov 2021
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Director

We frequently run into little costs with this solution, and we are always being charged.

Nov 2021
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Director

We only use some of the product’s functionality because we use our EMR as our source of truth for...

Oct 2021
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Director

I don’t think BD knew their tool as well as they needed to in order to fully train us.

Oct 2021
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Manager

We will probably start looking to see whether there are other options that we want to consider or...

Oct 2021
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Manager

Even though we aren't happy with the inventory product, the vendor is available when we have issues....

Oct 2021
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Manager

One thing that was lacking was the vendor's knowledge of our workflows, especially since we didn't...

Oct 2021
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Director

Training is done on request. When we request training, it is very good. BD has people to train us,...

Sep 2021
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Director

The product is very good. It just doesn't have the reports that I really like. Hopefully, the new...

Sep 2021
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Director

BD charges us for whatever was in the contract, so they do avoid nickel-and-diming. They didn't put...

Sep 2021
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Manager

The product is good for tracking our medications down. It does exactly what it is supposed to.

Sep 2021
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Manager

Occasionally, the software is a little buggy, and it can give us very strange issues from time to...

Sep 2021
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Manager

We have a regular call with BD's team to keep our installs organized. We are always doing some sort...

Sep 2021
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Director

The largest number of cabinets that we had were with BD. We already had the enterprise server built....

Aug 2021
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Director

BD has their weak points. One of BD’s weak points is their diversion software. However, for the most...

Aug 2021
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Director

I would like BD to look at some other systems that they currently do not have in their portfolio and...

Aug 2021
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Manager

We had a lot of difficulties with the implementation, and that was very rough. BD sends someone...

Aug 2021
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Manager

A lot of functionality just doesn’t exist. Even though it is called an inventory management system,...

Aug 2021
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Manager

We have had a lot of issues with support people. We put in a ticket, and there must be some sort of...

Aug 2021
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Manager

Initially, the management was more involved, but it got to be frustrating because we would report...

Aug 2021
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Manager

We have a lot of bugs that have never been resolved. We report them to the vendor, and they look...

Aug 2021
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Director

There is a lag time with the reports that we run that generate inventory. If I run a report right...

Jul 2021
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Director

We continue to grow and use the solution. We like its integration and the way that it can piece a...

Jul 2021
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Director

The solution helps us adjust inventory based on utilization without having to run a number of...

Jul 2021
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Director

If we make changes in the solution, then those changes will take immediate effect in our dispensing...

Jul 2021
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Director

BD's prices are pretty aggressive. They told us about some things that ultimately weren't available...

Jul 2021
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Director

We had some hiccups with our installation. Another vendor has a pretty attractive offering that we...

Jul 2021
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Director

We have had some problems with BD's timelines and responses, especially for critical items....

Jul 2021
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Director

We are pretty pleased with BD Inventory Management. One of the things that we are able to do is have...

Jun 2021
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Director

A lot of things were glossed over during the training. We were changing from another system, so some...

Jun 2021
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Director

The online modules could use some more interactive response features. For example, the system could...

Jun 2021
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Director

The transparency into medication inventory information is great. We have been really pleased with...

Jun 2021
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Director

I have really loved BD HealthSight Inventory Optimization. We have estimated we have saved probably...

Jun 2021
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Director

I am curious to see what we do with BD HealthSight Inventory Optimization going forward. I love how...

Jun 2021
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Director

I have been very pleased with the implementation support that we have gotten. When we have needed...

Jun 2021
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Director

BD offers training. There are only small components of training that are included, though. So we...

Jun 2021
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Director

BD HealthSight Inventory Optimization's integration is pretty seamless. BD HealthSight Inventory...

Jun 2021
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Manager

BD Inventory Management has good functionality, technical support, and user satisfaction. The...

Jun 2021
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Manager

BD has been supportive all the way through our implementation. We are frequently working with them,...

Jun 2021
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VP/Other Executive

So far, we have had no issues with interfacing with BD's system. We just have to find people on our...

Jun 2021
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VP/Other Executive

BD is pretty responsive to what we need. Their executives sometimes take a long time to get back to...

Jun 2021
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VP/Other Executive

The value we are getting from BD is pretty significant in terms of being able to truly manage our...

Jun 2021
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Director

We are starting to see outcomes now. Our sites are just getting into inventory optimization and...

Jun 2021
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Director

We all really liked the product we had before better. The BD system is a step down. The lack of...

Jun 2021
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Director

BD would say that they are offering the ability to standardize data across locations. They would say...

Jun 2021
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Director

The Pyxis cabinets are very well integrated into our carousels. The Pyxis CIISafe is not integrated,...

Jun 2021
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Director

The solution's hardware is decent in quality, but I am concerned with the software's connectivity....

May 2021
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Manager

BD Inventory Management gives us the ability to have insight into our inventory and the ability to...

Apr 2021
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Manager

BD’s support is lacking. They are not responsive. Lately, the team has not been able to provide the...

Apr 2021
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Manager

We like staying with one vendor for all of the solutions, and that is so powerful. Having one vendor...

Apr 2021
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Manager

The location of medications is much more efficient with the system. In years past, we had a very...

Apr 2021
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Manager

BD Inventory Management helps us keep a perpetual inventory. The product is an advancement from what...

Mar 2021
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Manager

We had an issue with BD, and they took a couple of hours to get back to us. It is too early for me...

Mar 2021
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Manager

Implementing BD Inventory Management required the entire department to be remodeled so that it could...

Mar 2021
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Director

We have struggled to bring experts from BD on-site. They are resistant because of their online...

Feb 2021
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Director

Except for initial contracting, I don't think we have had much contact with the vendor executives. I...

Feb 2021
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Manager

BD Inventory Management keeps good track of what we have, but the reporting could be better and more...

Feb 2021
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VP/Other Executive

BD HealthSight kind of comes in pieces. We got the solution a couple of years ago, but with each...

Feb 2021
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Director

Something people need to know is that users actually have to have someone go in and put maximum...

Feb 2021
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Director

The training for BD HealthSight was extremely good. We are having some issues with the system. They...

Feb 2021
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Manager

BD Inventory Management's data input fields are good. The system has a variety of fields that I can...

Feb 2021
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Manager

I feel like BD Inventory Management needs a lot of work. It is lacking in a lot of areas. The...

Feb 2021
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Manager

BD Inventory Management is not very customizable. We cannot customize it for a specific drug or drug...

Feb 2021
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Manager

BD Inventory Management works very well with our EHR. We are getting the data in and out of the...

Feb 2021
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