BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Jackson Tate
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KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Relationship

I have had better follow-up from BD with BD Inventory Management than I have had with the BD pumps....

Mar 2024
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Director

Product

The product works well, and I can get a lot of information from it. I can see my usage. The raw data...

Feb 2024
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Director

Product

Due to the size of my hospital, the majority of my inventory is carried outside of the pharmacy. I...

Feb 2024
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Manager

Value

BD does a really good job of not charging us for every little thing.

Feb 2024
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Manager

Product

One of the biggest strengths of BD Inventory Management is how it makes recommendations for a change...

Feb 2024
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Director

Product

This might be more on us, but right now, we can't filter out certain products. If we have PCA keys...

Jan 2024
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Manager

Product

BD Inventory Management is clunky, inefficient, and unintuitive. It has a junky nineties sort of...

Jan 2024
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Manager

Product

There are specific things that BD could work on to improve BD Inventory Management. For example,...

Jan 2024
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Manager

Relationship, Product

The people working on the phones for BD Inventory Management are good, but what they have to work...

Jan 2024
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Manager

Culture, Operations

When we had an upgrade for BD Inventory Management, the vendor asked us for a list of all our...

Jan 2024
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Manager

Product

I'm not overly satisfied with BD Inventory Management. It does more or less what it is supposed to...

Jan 2024
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Physician

Relationship, Product

BD doesn’t promote things very well. The vendor is definitely not where they need to be, and a lot...

Nov 2023
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Physician

Relationship, Product

Some strengths that BD Inventory Management brings to our organization are the reporting access and...

Nov 2023
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Physician

Relationship

BD’s executives are not involved unless they need to be. The people at BD are so busy. If the vendor...

Nov 2023
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Analyst/Coordinator

Operations, Product

Our experience with BD HealthSight Inventory Optimization has been a little rocky. We were doing a...

Oct 2023
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Analyst/Coordinator

Product

BD HealthSight Inventory Optimization is a good tool, and we really enjoy using it. It is nice to be...

Oct 2023
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Analyst/Coordinator

Relationship

Even with all of the problems we have had with the upgrades, BD has responded in a good fashion. The...

Oct 2023
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Analyst/Coordinator

Product

There are some things I would like to see the vendor improve in BD HealthSight Inventory...

Oct 2023
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Director

Relationship, Product

BD has been stagnant over the past couple of years when it comes to technology. That may change in a...

Oct 2023
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Director

Loyalty, Product

BD has struggled a little to integrate BD Inventory Management with their other systems, and we are...

Oct 2023
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Manager

Operations, Product

I really like BD's inventory management solution; it is one of the vendor's strongest attributes....

Oct 2023
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Director

Product

In some aspects, the product feels pretty robust for a small facility. I understand the way it...

Sep 2023
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Director

Operations

It was fairly simple to get everything set up and ready to go with BD HealthSight Inventory Optimization....

Sep 2023
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Director

Operations

I have done quite a bit of learning by doing my own stuff and talking to peers. There was some...

Sep 2023
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Manager

Loyalty

We are leaving BD Inventory Management because we did not purchase the full components, and not...

Aug 2023
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Manager

Culture, Value

I would be highly likely to recommend BD Inventory Management with the caveat that an organization...

Aug 2023
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Manager

Relationship

BD does okay in terms of reaching out. But there are often times when we identify problems, reach...

Aug 2023
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Manager

Culture

My sales representative is helpful. Fortunately, I haven't needed to reach out all that much, but...

Aug 2023
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Manager

Operations

The implementation of BD HealthSight Inventory Optimization was pretty straightforward and seamless....

Aug 2023
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Manager

Product

BD HealthSight Inventory Optimization has a barcode feature. We have been able to add that...

Aug 2023
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Manager

Loyalty, Product

Even though we have BD HealthSight Inventory Optimization, we are not utilizing it to its fullest...

Aug 2023
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Manager

Relationship, Operations

With BD HealthSight Inventory Optimization, we really have to have ongoing training because as we...

Aug 2023
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Manager

Relationship

I haven't received any proactive information from the vendor about the system.

Aug 2023
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Manager

Product, Value

The system has definitely been helpful in terms of allowing us to see our inventory, but it still...

Aug 2023
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Manager

Product, Value

Some of our smaller facilities have had some challenges with the system. There are things that don't...

Aug 2023
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Director

Loyalty, Product

The product is easy to use, and the actual management of the inventory is phenomenal. The solution's...

Jul 2023
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Director

Product

The module for drug shortage in BD HealthSight Inventory Optimization is just garbage, and the...

Jul 2023
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Director

Culture, Value

BD doesn't really have a good pricing model for any of their products, and that is an issue.

Jul 2023
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Director

Product, Value

The product is helpful. It has a lot of benchmarks that we can look at and compare ourselves to see...

Jul 2023
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Director

Relationship

When I need something, I just have to submit a ticket saying what I want to be changed. The process...

Jul 2023
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Director

Product

BD has made some updates to the program. We can sort through different ways to have interventions...

Jul 2023
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Director

Product

The system is designed for every hospital to have a 5-day supply of every drug, and if we use...

Jul 2023
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Director

Relationship

BD has changed their support. There used to be multiple support sites to log in to, and they have...

Jul 2023
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Director

Culture, Value

We are getting our money's worth because we are spending a lot of time with the product. Other sites...

Jul 2023
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Director

Operations

BD lets us know when an update is going to happen, and they actually send out educational videos to...

Jul 2023
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Director

Loyalty, Product

There is a dashboard screen that is really helpful. We can certainly drive our stockout rate easily...

Jul 2023
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Director

Loyalty, Relationship, Operations

BD sends out updates and works on those updates as we put in feedback, and that is an amazing...

Jul 2023
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Director

Relationship

We have regular meetings, and there is a dedicated person that we talk to every time we have issues....

Jul 2023
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Manager

Relationship

Our relationship with BD is solid. We can reach out to our service representative, and they are...

Jun 2023
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Manager

Operations

BD did an incredible job on our implementation.

Jun 2023
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Manager

Product

Some of our sites have a pharmacy tech who only does inventory optimization and manages the Pyxis...

Jun 2023
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Manager

Product

A few of our sites are struggling with turnover in pharmacy techs, but we are trying to sell the...

Jun 2023
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Manager

Operations, Product

The day-to-day operations with BD HealthSight Inventory Optimization seem to go well. We all have a...

Jun 2023
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Manager

Relationship

We have given feedback to BD’s leadership about the challenges we have in getting ahold of the help...

Jun 2023
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Director

Relationship

I have had good success with BD in terms of the vendor keeping their promises.

Jun 2023
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Manager

Product

I would tell others that there was quite a bit of setup involved with BD HealthSight Inventory...

Jun 2023
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Manager

Operations

After the installation of BD HealthSight Inventory Optimization, things were handed over to the...

Jun 2023
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Manager

Relationship

BD is really good about listening to ideas and incorporating them. They are constantly adding new...

Jun 2023
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Manager

Product

Overall, BD HealthSight Inventory Optimization is pretty good, and I am happy with it.

May 2023
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Manager

Product

It would be nice if there were more integration for removing products from BD HealthSight Inventory...

May 2023
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Director

Culture, Value

If we went with what BD said, they wouldn’t avoid charging for every little thing. We have...

May 2023
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Director

Product

BD Inventory Management is basic and out of the box. The technology hasn’t needed to advance and...

May 2023
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Director

Relationship, Value

We meet routinely with BD, but we haven’t directly heard whether there is a new vision for the...

May 2023
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Director

Relationship, Product

Since we went live with BD Inventory Management, we have had challenges with some unexpected...

May 2023
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Manager

Operations

The rollout of BD HealthSight Inventory Optimization was pretty good, and now upgrades just happen automatically....

May 2023
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Manager

Loyalty

I think my satisfaction with BD HealthSight Inventory Optimization should go up based on the talks I...

May 2023
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Director

Operations, Product

The product was a little tricky at the start, but once I knew what I was doing, the system was easy...

May 2023
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Director

Relationship, Product

If there is ever a problem with the system being down or with something not working appropriately,...

May 2023
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Manager

Operations

BD has some nice job aids and LMS modules for training in the system. We can use those things for...

Apr 2023
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