BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
I don't think BD is delivering much new technology. They send updates maybe three times a year.
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Relationship, Product
We don't really call the vendor a lot for inventory optimization.
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Relationship
The vendor does some things proactively, but there are other things that we identify first.
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Operations, Product
I would say that the product has pretty good quality. It has a pretty good ease of use. It isn't...
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Product
The solution works. There are some quirks and some challenges that need to be addressed.
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Loyalty
For med stations, anesthesia stations, and inventory optimization, we will probably stick with BD...
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Loyalty, Product
BD HealthSight Inventory Optimization isn't hard to use. There are things coming for the system once...
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Operations
We have a consultant who helps us with BD HealthSight Inventory Optimization when we need them to,...
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Value
I sometimes question how much money we are saving with BD HealthSight Inventory Optimization based...
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Operations, Product
When we implemented BD HealthSight Inventory Optimization, there was a setting inside our Pyxis...
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Product
I think that there is value in the analytics BD runs and the par levels they recommend. A lot of the...
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Relationship, Product
It would be important for the vendor to call out that there are definitely limitations depending on...
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Culture, Value
When I heard some preliminary pitches from BD about inventory optimization, they threw some numbers...
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Loyalty, Relationship
I think BD is doing a good job with inventory optimization. They are listening to customer feedback...
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Product
BD HealthSight Inventory Optimization helps us look at utilization, so it helps me. I don't always...
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Operations
BD could improve their implementation services by highlighting areas that we should focus on first....
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Loyalty, Product
BD gives us projected savings, but I have to do a lot of digging to figure out whether those savings...
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Relationship
There are long wait times with BD’s support people if we try to call them. I typically put in...
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Culture, Value
BD Healthsight Inventory Optimization is pretty easy to use for inventory optimization. BD is very...
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Loyalty
We are looking at layering in another vendor’s product because BD logistics piece has some...
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Product
BD HealthSight Inventory Optimization seems to work well. I think a lot of our end users really...
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Relationship, Product
I wouldn't say that BD HealthSight Inventory Optimization doesn't meet our needs, but as far as new...
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Product
From what I have heard, the formulas within the solution are very good at determining pars. I also...
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Product
The one area that BD could get into is the reporting side because it is pretty scarce within the...
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Culture
What BD promotes their sales for is what they deliver. They do a good job at that. They are...
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Relationship, Operations
I have had a couple of consultants be my touchpoint for BD, and I have had a really good experience....
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Product
From my understanding, BD's products are promoted when they are at peak efficiency, and of course,...
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Product
BD HealthSight Inventory Optimization is very easy to use. I would buy it again. I have zero...
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Product
Things with BD HealthSight Inventory Optimization are okay. I don't really use it that much because...
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Loyalty, Product
I like BD Inventory Management’s integration with our other systems and the way it works with our...
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Relationship
BD’s service is pretty good. I think BD is very responsive. The logistics of BD Inventory Management...
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Loyalty, Product
BD does have a product that we are looking at. They have add-on products, and there is one that...
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Operations
BD has training files that we have actually downloaded and imported into our education system, and...
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Loyalty, Relationship, Product
There are enhancements and things that we have asked for from BD. They say that they are working on...
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Product
I'm not a fan of the BD system. It mostly does what it is supposed to do. It is better than nothing,...
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Product
With the system, the screens are old-fashioned and very busy. It is very 2003, so there is just a...
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Product, Value
With BD's system, there were a few things that we expected to get with an upgrade, and those did...
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Product
With the system, I don't get the sense that there is anything new coming. What we have is what we...
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Product
Before we went with BD's system, we had a different solution that was much more user-friendly....
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Relationship
BD gets back to us quickly, but they can't always figure out what the problem is. Or they will look...
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Relationship
It doesn’t really seem like there is a lot of communication from BD about potential problems. From...
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Product
BD Inventory Management integrates with the Pyxis platform but doesn't touch any other system. It...
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Relationship, Product
We need some updates to BD Inventory Management. Our representative doesn't really tell us that we...
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Relationship
BD's customer service is a little difficult. They are good when they know about issues, but it is a...
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Product
BD Inventory Management works pretty well. I really don't have any problems with it. The only thing...
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Product, Value
I would like to see some flexibility in some of the assumptions BD HealthSight Inventory...
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Product, Value
BD HealthSight Inventory Optimization is very easy to use because there are several filters where we...
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Relationship, Operations
We did initial training on BD HealthSight Inventory Optimization with someone from BD. Now, when we...
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Relationship, Operations
BD always provides information on updates. On their site, they highlight where we can find self-help...
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Product
We have had some problems with the interface with the server with a change that BD has done lately....
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Product
BD HealthSight Inventory Optimization is extremely user friendly because it is intuitive. It is not...
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Relationship
Normally I have a regular meeting with BD, and they go over things that are coming out and things...
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Relationship, Operations
Generally, when there are updates for BD HealthSight Inventory Optimization, we get a lot of...
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Relationship
Even though we can't sometimes get the system to do what we want, BD actually meets with us...
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Product
BD fills our dispensing cabinets; the cabinets dispense to our patients, but they also support our...
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Culture, Relationship
BD has been telling us for years that they would make some integration strides with our 340B...
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Culture
BD sold the BD Inventory Management system to us as this amazing, paradigm-shifting piece of...
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Loyalty, Product
Using BD HealthSight Inventory Optimization, I expect to reduce the number of stockouts that we...
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Operations
Things are going pretty well with BD HealthSight Inventory Optimization so far. We went through the...
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Product
I don't really have anything to compare BD HealthSight Inventory Optimization to. It is better than...
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Loyalty, Product
Some of the algorithms that they use in BD HealthSight Inventory Optimization don't make sense. I...
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Relationship
We are having a lot of issues with BD. Customer support has been failing us lately. It has taken...
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Product, Value
If it were my choice, I would keep BD HealthSight Inventory Optimization. The system works.
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Culture, Operations
The training for BD HealthSight Inventory Optimization wasn't all that great. We had to learn on our...
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Relationship, Operations
When BD does upgrades, they just push out a pamphlet that will tell us about the upgrades to BD...
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