BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
I don't really have anything to compare BD HealthSight Inventory Optimization to. It is better than...
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Loyalty, Product
Some of the algorithms that they use in BD HealthSight Inventory Optimization don't make sense. I...
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Relationship
We are having a lot of issues with BD. Customer support has been failing us lately. It has taken...
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Product, Value
If it were my choice, I would keep BD HealthSight Inventory Optimization. The system works.
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Culture, Operations
The training for BD HealthSight Inventory Optimization wasn't all that great. We had to learn on our...
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Relationship, Operations
When BD does upgrades, they just push out a pamphlet that will tell us about the upgrades to BD...
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Loyalty, Product
BD Inventory Management is doing what we are expecting it to. It is bringing to the forefront things...
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Product, Value
With BD’s enterprise solution, we don't have to worry about interfaces between different...
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Relationship
BD has changed their model to hear customers and implement new ideas, changes, and applications into...
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Relationship
I may have more direct contact with some of the R&D staff, but I emailed the team something that I...
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Product
I'm not sure of any other application with the types of tools that BD's application has that are as...
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Relationship
What is keeping BD at our organization is the partnership and collaboration. They work really well...
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Loyalty
It is hard for me to wrap my head around BD's algorithm and the numbers that it recommends. I mostly...
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Product
Sometimes, it looks like the system double counts things in our inventory. With the way our...
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Relationship, Operations
BD HealthSight Inventory Optimization is pretty easy to use. When it comes to training, we just have...
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Culture, Relationship
When it comes to BD HealthSight Inventory Optimization specifically, BD keeps their promises. We...
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Loyalty, Product
BD has Bright Idea where we can submit ideas for improvements. I would like to see an option for the...
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Relationship
BD's executive involvement used to be terrible, but it has gotten a lot better. We complained about...
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Loyalty, Product, Value
The product has value, and it helps us optimize the inventory of our automated dispensing cabinets....
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Operations
BD's initial training was fairly robust. After that point, they moved to a train-the-trainer...
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Relationship
We have a current contact at BD. As soon as that person pushes out any updates to the system, those...
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Loyalty, Relationship, Product
My impression of the product is that it is relatively new. I don't know how long it has been...
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Operations
When it comes to getting new users trained and onboarded on the system, it would be helpful if there...
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Product
BD HealthSight Inventory Optimization has been fine. We really haven't dealt with it long enough to...
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Relationship
We speak to and deal with a lot of BD’s upper-executive folks, and they do a pretty good job of...
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Product
The development of AI that could help find and meet our needs would be something that would put BD...
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Operations
BD HealthSight Inventory Optimization has good documentation for training and sometimes some videos....
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Product
BD HealthSight Inventory Optimization has some nice new features that should save some time and are...
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Loyalty, Relationship
BD is moving the dial on some things, and there are other things that we have requested that still...
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Relationship
I have had better follow-up from BD with BD Inventory Management than I have had with the BD pumps....
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Product
The product works well, and I can get a lot of information from it. I can see my usage. The raw data...
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Product
Due to the size of my hospital, the majority of my inventory is carried outside of the pharmacy. I...
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Value
BD does a really good job of not charging us for every little thing.
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Product
One of the biggest strengths of BD Inventory Management is how it makes recommendations for a change...
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Product
This might be more on us, but right now, we can't filter out certain products. If we have PCA keys...
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Product
BD Inventory Management is clunky, inefficient, and unintuitive. It has a junky nineties sort of...
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Product
There are specific things that BD could work on to improve BD Inventory Management. For example,...
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Relationship, Product
The people working on the phones for BD Inventory Management are good, but what they have to work...
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Culture, Operations
When we had an upgrade for BD Inventory Management, the vendor asked us for a list of all our...
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Product
I'm not overly satisfied with BD Inventory Management. It does more or less what it is supposed to...
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Relationship, Product
BD doesn’t promote things very well. The vendor is definitely not where they need to be, and a lot...
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Relationship, Product
Some strengths that BD Inventory Management brings to our organization are the reporting access and...
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Relationship
BD’s executives are not involved unless they need to be. The people at BD are so busy. If the vendor...
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Operations, Product
Our experience with BD HealthSight Inventory Optimization has been a little rocky. We were doing a...
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Product
BD HealthSight Inventory Optimization is a good tool, and we really enjoy using it. It is nice to be...
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Relationship
Even with all of the problems we have had with the upgrades, BD has responded in a good fashion. The...
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Product
There are some things I would like to see the vendor improve in BD HealthSight Inventory...
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Relationship, Product
BD has been stagnant over the past couple of years when it comes to technology. That may change in a...
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Loyalty, Product
BD has struggled a little to integrate BD Inventory Management with their other systems, and we are...
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