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BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Comments
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KLAS Research Director - Jackson Tate
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User Commentary

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Director

There is a lag time with the reports that we run that generate inventory. If I run a report right...

Jul 2021
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Director

We continue to grow and use the solution. We like its integration and the way that it can piece a...

Jul 2021
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(0)
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Director

The solution helps us adjust inventory based on utilization without having to run a number of...

Jul 2021
||
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Director

If we make changes in the solution, then those changes will take immediate effect in our dispensing...

Jul 2021
||
(0)
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Director

BD's prices are pretty aggressive. They told us about some things that ultimately weren't available...

Jul 2021
||
(0)
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Director

We had some hiccups with our installation. Another vendor has a pretty attractive offering that we...

Jul 2021
||
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Director

We have had some problems with BD's timelines and responses, especially for critical items....

Jul 2021
||
(0)
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Director

We are pretty pleased with BD Inventory Management. One of the things that we are able to do is have...

Jun 2021
||
(0)
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Director

A lot of things were glossed over during the training. We were changing from another system, so some...

Jun 2021
||
(0)
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Director

The online modules could use some more interactive response features. For example, the system could...

Jun 2021
||
(0)
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Director

The transparency into medication inventory information is great. We have been really pleased with...

Jun 2021
||
(0)
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Director

I have really loved BD HealthSight Inventory Optimization. We have estimated we have saved probably...

Jun 2021
||
(0)
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Director

I am curious to see what we do with BD HealthSight Inventory Optimization going forward. I love how...

Jun 2021
||
(0)
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Director

I have been very pleased with the implementation support that we have gotten. When we have needed...

Jun 2021
||
(0)
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Director

BD offers training. There are only small components of training that are included, though. So we...

Jun 2021
||
(0)
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Director

BD HealthSight Inventory Optimization's integration is pretty seamless. BD HealthSight Inventory...

Jun 2021
||
(0)
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Manager

BD Inventory Management has good functionality, technical support, and user satisfaction. The...

Jun 2021
||
(0)
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Manager

BD has been supportive all the way through our implementation. We are frequently working with them,...

Jun 2021
||
(0)
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VP/Other Executive

So far, we have had no issues with interfacing with BD's system. We just have to find people on our...

Jun 2021
||
(0)
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VP/Other Executive

BD is pretty responsive to what we need. Their executives sometimes take a long time to get back to...

Jun 2021
||
(0)
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VP/Other Executive

The value we are getting from BD is pretty significant in terms of being able to truly manage our...

Jun 2021
||
(0)
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Director

We are starting to see outcomes now. Our sites are just getting into inventory optimization and...

Jun 2021
||
(0)
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Director

We all really liked the product we had before better. The BD system is a step down. The lack of...

Jun 2021
||
(0)
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Director

BD would say that they are offering the ability to standardize data across locations. They would say...

Jun 2021
||
(0)
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Director

The Pyxis cabinets are very well integrated into our carousels. The Pyxis CIISafe is not integrated,...

Jun 2021
||
(0)
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Director

The solution's hardware is decent in quality, but I am concerned with the software's connectivity....

May 2021
||
(0)
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Manager

BD Inventory Management gives us the ability to have insight into our inventory and the ability to...

Apr 2021
||
(0)
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Manager

BD’s support is lacking. They are not responsive. Lately, the team has not been able to provide the...

Apr 2021
||
(0)
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Manager

We like staying with one vendor for all of the solutions, and that is so powerful. Having one vendor...

Apr 2021
||
(0)
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Manager

The location of medications is much more efficient with the system. In years past, we had a very...

Apr 2021
||
(0)
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Manager

BD Inventory Management helps us keep a perpetual inventory. The product is an advancement from what...

Mar 2021
||
(0)
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Manager

We had an issue with BD, and they took a couple of hours to get back to us. It is too early for me...

Mar 2021
||
(0)
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Manager

Implementing BD Inventory Management required the entire department to be remodeled so that it could...

Mar 2021
||
(0)
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Director

We have struggled to bring experts from BD on-site. They are resistant because of their online...

Feb 2021
||
(0)
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Director

Except for initial contracting, I don't think we have had much contact with the vendor executives. I...

Feb 2021
||
(0)
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Manager

BD Inventory Management keeps good track of what we have, but the reporting could be better and more...

Feb 2021
||
(0)
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VP/Other Executive

BD HealthSight kind of comes in pieces. We got the solution a couple of years ago, but with each...

Feb 2021
||
(0)
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Director

Something people need to know is that users actually have to have someone go in and put maximum...

Feb 2021
||
(0)
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 or  to see details.

Director

The training for BD HealthSight was extremely good. We are having some issues with the system. They...

Feb 2021
||
(0)
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 or  to see details.

Manager

BD Inventory Management's data input fields are good. The system has a variety of fields that I can...

Feb 2021
||
(0)
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 or  to see details.

Manager

I feel like BD Inventory Management needs a lot of work. It is lacking in a lot of areas. The...

Feb 2021
||
(0)
 Thank you  Helpful

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Manager

BD Inventory Management is not very customizable. We cannot customize it for a specific drug or drug...

Feb 2021
||
(0)
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Manager

BD Inventory Management works very well with our EHR. We are getting the data in and out of the...

Feb 2021
||
(0)
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Director

There were some promises made at go-live from BD, but the promises were about vaporware...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting from BD isn’t that great. I would like more robust reports.

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The implementation from BD was a disaster. However, once we got through it, everyone was very happy....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are still pretty committed to our relationship with BD, and we are all in on that for right now....

Dec 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

Unfortunately, our project manager turned over, and that created a lot of problems. We didn't find...

Dec 2020
||
(0)
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VP/Other Executive

In negotiation, BD is able to package some things in a way that makes the costs flexible. Even if we...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's products haven't come as promised. The vendor has worked to make things right, but the...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

The vendor charges for every little thing. We haven't yet received our money's worth, but we are...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would maybe purchase the system again. We have had so many problems with the vendor’s systems that...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

BD is very expensive. With BD Inventory Management, we are probably able to get our money's worth,...

Nov 2020
||
(0)
 Thank you  Helpful

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Manager

BD Inventory Management is a pretty good product. In terms of ease of use, we are doing an upgrade...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

BD has done better with their new technology. They have been improving BD Inventory Management. It...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of BD's executive involvement, I would give them the highest score with all the products we...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

I can't think of anything we have asked BD for that they haven't helped us with. The vendor has...

Nov 2020
||
(0)
 Thank you  Helpful

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Director

BD did a good job of training. We had a lot of questions about what we envisioned the perfect system...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are very interested in the optimization of our inventory shortage module. I have found this...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When implementing this solution, we had an idea of what we wanted to do and what the system would do...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I wouldn't change a lot about BD HealthSight. I am always interested in more reports and more...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

BD is moving forward. They continue to work on their development.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor has been willing to do whatever we have needed in terms of COVID-19, and they have been...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Everything is going pretty well with the vendor, but there have definitely been some implementation...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I don’t think anybody could have prepared for the problems we had with the implementation because it...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution is really easy to use because it takes our information, looks back at our history of...

Oct 2020
||
(0)
 Thank you  Helpful

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VP/Other Executive

BD has a shortage-management tool. We can put medications that we want on the list. For our...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor doesn’t charge for every little thing because of our contract. The vendor doesn’t ask for...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had some issues in getting the HealthSight viewer up and running. We actually liked the way our...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have really been looking forward to getting the diversion software, but the implementation has...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like a little more flexibility with some of BD’s report templates around being able to get...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think BD HealthSight is part of our long-term plans. Some of the pieces that are there are ones we...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would definitely buy BD HealthSight again. We have realized a lot of the benefits of inventory...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would say BD avoids charging for every little thing about as much as anybody else. We were a...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

BD is pretty good about being forward thinking. The support from BD is pretty good. If we have...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we look at the benchmarks portion of BD HealthSight, sometimes it might not necessarily make...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

BD HealthSight is extremely effective. The support for BD HealthSight has been beyond great. We are...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I am going to be more positive about the vendor delivering new technology that meets our needs. A...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is a product in from our enterprise vendor that I think is going to take over a lot of the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have had to fill in the support gaps from the vendor when we have been hours away from any...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are upgrading to the newest version. The numbering system doesn't really make any sense. The...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Barcode medication administration and barcode scanning for this technology are so critical. We were...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Pyxis Logistics is a hardware install that I have a hard time thinking we won't be using in the next...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Generally, the vendor does not avoid charging for every little thing. The way the vendor implements...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor promised us things that are going to improve our overall satisfaction by supporting our...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't use much of the ongoing training from BD. There is a video for another BD product that we...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One area that I would like to see improved is the inventory system that is in BD Pyxis IV Prep. I...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have open shelving, so we don't have a carousel for BD Inventory Management, but we are talking...

Oct 2020
||
(0)
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 or  to see details.

Director

We use BD Inventory Management exclusively to fill all of our machines and patient-specific doses....

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

BD may have bitten off a bit more than they can chew; they see the big picture in the future, and...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

BD Inventory Management has been doing well for us. I don't hear about any complaints. We are a...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we initially went live with our carousels, the system was mostly good, but there definitely...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our contact is really helpful. When we do have issues, we are fairly quick to involve that person,...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I think BD did a pretty good job with the installation. We are a very large and complex environment...

Sep 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution does what BD says it does. It has some challenging workflows associated with the build,...

Aug 2020
||
(0)
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Manager

The reporting system is terrible. If were to give any kind of direction to the leadership, it would...

Aug 2020
||
(0)
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Manager

BD doesn’t proactively reach out to see whether we need any maintenance. What happens is if...

Aug 2020
||
(0)
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