BD Inventory Management (Pyxis Logistics, Pyxis ES, HealthSight Analytics) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Relationship
I have had better follow-up from BD with BD Inventory Management than I have had with the BD pumps....
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Product
The product works well, and I can get a lot of information from it. I can see my usage. The raw data...
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Product
Due to the size of my hospital, the majority of my inventory is carried outside of the pharmacy. I...
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Value
BD does a really good job of not charging us for every little thing.
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Product
One of the biggest strengths of BD Inventory Management is how it makes recommendations for a change...
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Product
This might be more on us, but right now, we can't filter out certain products. If we have PCA keys...
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Product
BD Inventory Management is clunky, inefficient, and unintuitive. It has a junky nineties sort of...
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Product
There are specific things that BD could work on to improve BD Inventory Management. For example,...
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Relationship, Product
The people working on the phones for BD Inventory Management are good, but what they have to work...
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Culture, Operations
When we had an upgrade for BD Inventory Management, the vendor asked us for a list of all our...
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Product
I'm not overly satisfied with BD Inventory Management. It does more or less what it is supposed to...
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Relationship, Product
BD doesn’t promote things very well. The vendor is definitely not where they need to be, and a lot...
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Relationship, Product
Some strengths that BD Inventory Management brings to our organization are the reporting access and...
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Relationship
BD’s executives are not involved unless they need to be. The people at BD are so busy. If the vendor...
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Operations, Product
Our experience with BD HealthSight Inventory Optimization has been a little rocky. We were doing a...
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Product
BD HealthSight Inventory Optimization is a good tool, and we really enjoy using it. It is nice to be...
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Relationship
Even with all of the problems we have had with the upgrades, BD has responded in a good fashion. The...
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Product
There are some things I would like to see the vendor improve in BD HealthSight Inventory...
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Relationship, Product
BD has been stagnant over the past couple of years when it comes to technology. That may change in a...
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Loyalty, Product
BD has struggled a little to integrate BD Inventory Management with their other systems, and we are...
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Operations, Product
I really like BD's inventory management solution; it is one of the vendor's strongest attributes....
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Product
In some aspects, the product feels pretty robust for a small facility. I understand the way it...
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Operations
It was fairly simple to get everything set up and ready to go with BD HealthSight Inventory Optimization....
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Operations
I have done quite a bit of learning by doing my own stuff and talking to peers. There was some...
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Loyalty
We are leaving BD Inventory Management because we did not purchase the full components, and not...
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Culture, Value
I would be highly likely to recommend BD Inventory Management with the caveat that an organization...
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Relationship
BD does okay in terms of reaching out. But there are often times when we identify problems, reach...
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Culture
My sales representative is helpful. Fortunately, I haven't needed to reach out all that much, but...
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Operations
The implementation of BD HealthSight Inventory Optimization was pretty straightforward and seamless....
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Product
BD HealthSight Inventory Optimization has a barcode feature. We have been able to add that...
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Loyalty, Product
Even though we have BD HealthSight Inventory Optimization, we are not utilizing it to its fullest...
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Relationship, Operations
With BD HealthSight Inventory Optimization, we really have to have ongoing training because as we...
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Relationship
I haven't received any proactive information from the vendor about the system.
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Product, Value
The system has definitely been helpful in terms of allowing us to see our inventory, but it still...
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Product, Value
Some of our smaller facilities have had some challenges with the system. There are things that don't...
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Loyalty, Product
The product is easy to use, and the actual management of the inventory is phenomenal. The solution's...
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Product
The module for drug shortage in BD HealthSight Inventory Optimization is just garbage, and the...
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Culture, Value
BD doesn't really have a good pricing model for any of their products, and that is an issue.
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Product, Value
The product is helpful. It has a lot of benchmarks that we can look at and compare ourselves to see...
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Relationship
When I need something, I just have to submit a ticket saying what I want to be changed. The process...
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Product
BD has made some updates to the program. We can sort through different ways to have interventions...
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Product
The system is designed for every hospital to have a 5-day supply of every drug, and if we use...
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Relationship
BD has changed their support. There used to be multiple support sites to log in to, and they have...
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Culture, Value
We are getting our money's worth because we are spending a lot of time with the product. Other sites...
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Operations
BD lets us know when an update is going to happen, and they actually send out educational videos to...
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Loyalty, Product
There is a dashboard screen that is really helpful. We can certainly drive our stockout rate easily...
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Loyalty, Relationship, Operations
BD sends out updates and works on those updates as we put in feedback, and that is an amazing...
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Relationship
We have regular meetings, and there is a dedicated person that we talk to every time we have issues....
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Relationship
Our relationship with BD is solid. We can reach out to our service representative, and they are...
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Operations
BD did an incredible job on our implementation.
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Product
Some of our sites have a pharmacy tech who only does inventory optimization and manages the Pyxis...
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Product
A few of our sites are struggling with turnover in pharmacy techs, but we are trying to sell the...
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Operations, Product
The day-to-day operations with BD HealthSight Inventory Optimization seem to go well. We all have a...
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Relationship
We have given feedback to BD’s leadership about the challenges we have in getting ahold of the help...
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Relationship
I have had good success with BD in terms of the vendor keeping their promises.
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Product
I would tell others that there was quite a bit of setup involved with BD HealthSight Inventory...
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Operations
After the installation of BD HealthSight Inventory Optimization, things were handed over to the...
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Relationship
BD is really good about listening to ideas and incorporating them. They are constantly adding new...
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Product
Overall, BD HealthSight Inventory Optimization is pretty good, and I am happy with it.
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Product
It would be nice if there were more integration for removing products from BD HealthSight Inventory...
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Culture, Value
If we went with what BD said, they wouldn’t avoid charging for every little thing. We have...
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Product
BD Inventory Management is basic and out of the box. The technology hasn’t needed to advance and...
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Relationship, Value
We meet routinely with BD, but we haven’t directly heard whether there is a new vision for the...
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Relationship, Product
Since we went live with BD Inventory Management, we have had challenges with some unexpected...
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Operations
The rollout of BD HealthSight Inventory Optimization was pretty good, and now upgrades just happen automatically....
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Loyalty
I think my satisfaction with BD HealthSight Inventory Optimization should go up based on the talks I...
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Operations, Product
The product was a little tricky at the start, but once I knew what I was doing, the system was easy...
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Relationship, Product
If there is ever a problem with the system being down or with something not working appropriately,...
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Operations
BD has some nice job aids and LMS modules for training in the system. We can use those things for...
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