Bookmark

CarePayment Patient Financing (Recourse) Commentary
Filtered view: All

Subject Expert
Josh Naegle
Associate Engagement Partner
KLAS Associate Engagement Partner - Josh Naegle
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Manager

Some of the integration between CarePayment and our EHR is okay, but not great. Some of the handling...

Comment Tone Negative
Pillars Services
Evaluation Unrated

 or  to see details.

Manager

CarePayment is doing well, but they’re not blowing us out of the water. Our partnership isn’t a high...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We generally have a good response from our patients who interact with CarePayment, but we do get...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

CarePayment funds an account, and we get a payment up front. That is great, and the balance goes to...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

CarePayment is a collaborative partner. They are open to feedback and willing to customize solutions...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

CarePayment is embedded directly with one of our systems, but I would like to see more automation if...

Comment Tone Neutral
Pillars Services
Evaluation Unrated

 or  to see details.

Director

We are very happy with our partnership with CarePayment.

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CFO

CarePayment guided us through the implementation and quickly helped to resolve things. We didn't...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

I believe CarePayment is a great partner and will adhere to the commitment put forth in our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We have been pleased with our services from CarePayment.

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Director

I have been in contact with some of the higher-ups from CarePayment. The firm has been very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

There have been no issues at all with CarePayment. We have not had any complaints or disruptions...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

The key factors that influenced our decision when choosing between recourse and nonrecourse...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

Director

CarePayment is exceeding what we thought they would be able to do. We are getting our money earlier...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

Director

CarePayment is great at helping with the adoption of their services. There is nothing they could...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

One of the things we wanted to make sure of was that CarePayment integrated with our main systems....

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

 or  to see details.

Director

I am pretty hard on our outsourced partners because they represent us. Anything that reduces the...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

Director

CarePayment handles our financing options for patients who need extended payment arrangements. We...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

 or  to see details.

Director

We have a pretty set model, and there are no surprises with CarePayment. The model is based on the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

CarePayment is always very responsive. CarePayment has direct contact with our patients. They have...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Manager

What we always say about CarePayment is that they are the one third-party administrator that we deal...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

We have started discussions about possible nonrecourse options and the fees and processes that would...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.