CarePayment Patient Financing (Recourse) Commentary
Filtered view: All
Subject Expert
Don Seamons
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
CarePayment definitely meets expectations well. They are responsive and receptive to feedback, and...
Login or Create an Account to see details.
Relationship, Services
CarePayment does a good job. They are not blowing me out of the water, but they do a good job. It...
Login or Create an Account to see details.
Relationship
I think CarePayment is a good option for our patients. We did have some issues starting off that...
Login or Create an Account to see details.
Operations, Services
We did implement a process where at a certain point, we automatically refer patients to CarePayment,...
Login or Create an Account to see details.
Value
CarePayment offers 0% interest to the patient for long-term financing, so we can expand the payment...
Login or Create an Account to see details.
Loyalty, Relationship, Services
I would tell others considering CarePayment about their willingness with contracts to make sure that...
Login or Create an Account to see details.
Services
I would like to see CarePayment offer preestimate patient financing before the service has actually...
Login or Create an Account to see details.
Relationship
CarePayment always has summits to bring leaders or hospitals in and figure out what they can do...
Login or Create an Account to see details.
Operations
I would highlight CarePayment's ease of implementation and communication. They are pretty organized...
Login or Create an Account to see details.
Relationship
CarePayment has very good customer service. They are very responsive. We had some concerns at one...
Login or Create an Account to see details.
Operations, Services
CarePayment’s technology works well with most organizations’ host systems. I had a few different...
Login or Create an Account to see details.
Relationship
There have been times when we have had client representatives who I didn't feel were adequate. That...
Login or Create an Account to see details.
Operations, Services
CarePayment does really well with implementations. They do really well with IT. One of the issues I...
Login or Create an Account to see details.
Value
CarePayment is always here to support us. They try not to harass me when I'm busy. But at the same...
Login or Create an Account to see details.
Operations
CarePayment is always trying to find new ways to drive patient engagement. They constantly monitor...
Login or Create an Account to see details.
Relationship, Operations, Value
I would not buy CarePayment's service again. I would not recommend CarePayment. We haven't really...
Login or Create an Account to see details.
Services
CarePayment takes in accounts and decides whether certain patients meet the requirements of fully...
Login or Create an Account to see details.
Services
The way CarePayment's technology integrates with our internal system could be better. Because of the...
Login or Create an Account to see details.
Services
I don't know that there is really anything that the firm can do to improve patient adoption of the...
Login or Create an Account to see details.
Relationship, Operations
I have no complaints about CarePayment at all. When they first came in, they were very hands on in...
Login or Create an Account to see details.
Relationship, Operations
As long as we educate our patients when they are here, they respond well to CarePayment. Otherwise,...
Login or Create an Account to see details.
Operations, Services
We get different feedback from the customers who are returned to us. Then again, we get people who...
Login or Create an Account to see details.
Value
The firm is great to work with. I would just say the engagement is an expensive proposition. When...
Login or Create an Account to see details.
Relationship
The firm is very good and collaborative to work with. I do think they are always trying to figure...
Login or Create an Account to see details.
Relationship, Operations
Our contract is a little different, so CarePayment has really worked with us to make a unique...
Login or Create an Account to see details.
Relationship, Services
A lot of times, our CarePayment contacts will go behind the scenes to get to an executive, who then...
Login or Create an Account to see details.
Value
CarePayment is incredibly expensive for the provider. It is expensive, and that makes it hard to...
Login or Create an Account to see details.
Relationship, Services
We have gotten CarePayment up and running. They are doing well. We are still tweaking things. Our...
Login or Create an Account to see details.
Loyalty
We are working on getting some additional things set up with CarePayment. We don't have those...
Login or Create an Account to see details.
Services
I like the fact that CarePayment offers longer payment terms than we typically like to keep...
Login or Create an Account to see details.
Operations
I like the firm’s portal. It is very user friendly. We are able to easily access our accounts and...
Login or Create an Account to see details.
Relationship, Value
There were a few hidden fees. For example, the firm collects a fee for collections, and they charged...
Login or Create an Account to see details.
Operations
We have had a lot of issues with the system integration, so just improving on that part would make...
Login or Create an Account to see details.
Relationship, Services
There have been talks about not moving forward with CarePayment in the future. I have personally had...
Login or Create an Account to see details.
Relationship
To exceed our expectations, CarePayment would have to show an increasing collection rate. They could...
Login or Create an Account to see details.
Relationship
This solution fits the correct niche, and CarePayment is a solid extension of our organization's...
Login or Create an Account to see details.
Featured Report
Preferences