Thank you !

Access info about Small Practice Ambulatory EMR/PM (10 or fewer Physicians) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Small Practice Ambulatory EMR/PM (10 or fewer Physicians).

Will you help us?

Take A Survey

Cerner PowerChart Ambulatory EMR/PM - Small Practices
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Small Practice Ambulatory EMR/PM (10 or fewer Physicians) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Small Practice Ambulatory EMR/PM (10 or fewer Physicians).

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by

Director

We have a direct relationship with Cerner. The person who coordinates with Cerner sends in anything...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We get frequent updates from Cerner. They have training slides, and they have gotten better with...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner has a good implementation team. However, because there are a lot of people involved, we need...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sometimes, I feel like the left hand is not speaking to the right hand. If Cerner adds a new form to...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Considering that this system is a tool for clinical people, the ease of use has a lot of room for...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner could be a bit more on top of regulatory guidelines and ensuring that we can meet the...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We can reach out to support quickly. I don’t have much of a problem with support; there are just...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have gone through a couple of EHRs, and this one is good, but there are areas where Cerner could...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I have run a lot of reports, and we have had to pay extra for them. We haven't been able to keep up...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The solution is easy to use. It is nice, clear, open, and easy to navigate. I didn't have much...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I haven't received any training on the product for quite a while, but that is probably because of...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For what we need, Cerner's system is fine. There are a lot of clicks going on; that is a piece of...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don’t work in Cerner's system on an everyday basis. I get what I need and move on. The different...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The reports in the system are almost impossible in terms of getting what we need from them. Pulling...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Providers complain about the workflow. Everybody has complained at one point. The system isn't...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don’t really have any go-to person at Cerner. We have the help line, and we never get the same...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cerner charged us an integration cost that was very pricey in order to get the integration done. We...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I can’t say that things have gotten better with Cerner since I last spoke with KLAS. Things are...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation team when we were integrating the system worked well with us. We were in a time...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Everybody says the system is very cumbersome. There are too many clicks required. It should be a...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner keeps the majority of their promises, but not all of them. The system’s strong points are its...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor can improve the product by having fewer clicks. The number of clicks doesn’t seem to be...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The executive involvement could be better with more engagement through forums, information sharing,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner, along with every single technology vendor across the globe, cannot recruit and retain the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

One of our providers has sent multiple emails since we went live with the system to tell me how slow...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We became part of a different health system and eventually had to move from our old product to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The system doesn't work offline, so the patients' charts are not accessible when there is no...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

For the system to be presented as one platform, everything should be visible to everybody within the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The system has been awful. The onboarding, the go-live, the support, and the education have all been...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The appointments aren't transparent in the EMR when changes are made to the PM system. If...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cerner's system is working great. I haven't used any other EMRs, so when we have one thing to learn,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I did not get training from Cerner. When I first started many years ago, I just looked over an...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Anytime we have questions about something in Cerner's system or something is off, we just call...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is ease of use not only for our providers but for our nurses and our front staff. That is easy...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We don’t reach out and do the training that often. If we don’t understand something, we just call...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven’t really required any training, but when I have called Cerner about something, they have...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The Cerner system is very easy to use. It integrates with the medical record side very well. It is a...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cerner messed something up in the most recent upgrade. There was a print-screen function in the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

My only complaint with the PM side is that it is a little click heavy. It is hard to get the data...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is fairly easy to use and to find things in. The end-user result is the best thing about...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am satisfied overall with the system. The PowerChart system is the only EMR I have ever used, so...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cerner does well in both their product and their service in terms of keeping everything in order....

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The workflows for things like allergies and alerts are pretty easy to find. With our specialty, it...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is user friendly, but at the same time, it is not. It is complicated because when...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have to pay for the option to run eligibility on insurance. It would be way beneficial if the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Part of the solution looks very Microsoft 1995. If I were doing everything all over again, I would...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

By federal mandate, we have to send controlled substances through the computer electronically as...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn’t reach out and teach us how to use the solution. We have to call them and then get...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn’t have any executive involvement. The vendor doesn’t try to sell us other things....

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's phone and web support are absolutely wonderful. They are really good about that.

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One problem that we have come across is specifically on the PowerChart side where the physicians are...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are sending medical records through the computer, and the solution has us go through the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We switched to a different lab. It has been over a year, and the vendor has been trying to get the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We don't have any issues. I like that the tool is very user friendly. If we have an issue with...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I reach out to Cerner, they always seem to fix my problem or let me know that it is not...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are still learning a lot, and we are probably still not using the system as well as we could...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation went smoother than we anticipated. Cerner's system is easier to use and add...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is good. It is advanced, but there are so many things that could be improved. Sometimes...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Cerner’s system has been slipping when it comes to supporting patient-centered care. Either we have...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Our organization is going through some changes, and we are being required to go on a different EHR...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I have always found that all the training things from Cerner are very confusing. I have never been...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I would recommend Cerner's system for day-to-day things. We can go in and out of charts really...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is not part of our long-term plans. Our practice was sold, and the new company uses...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn't avoid charging for every little thing. We signed up for automated telephone calls...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's major strength is support. The support people who we get when we call in always help...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The overall cost of the system is okay. The system isn't priced too high. There is no perfect system...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF