PowerChart Ambulatory EHR/PM - Small Practices Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Value
We are nickel-and-dimed for most new functionality. It is difficult to contact Cerner’s sales team...
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Culture, Value
We are an outpatient practice, and with the way Cerner's system is set up, everything they have is...
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Product
We are trying to start up a couple of different things like the electronic case reporting and QRDA...
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Relationship
Unfortunately, any time we call in with issues to Oracle Health, they are not handled like they used...
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Operations
Oracle Health has made a lot of changes to the product itself. Some have been positive, and some...
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Operations
I don't think Oracle Health does a really good job of training or retraining. They have some room...
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Relationship, Operations, Product
Oracle Health is a partner that is engaged and interested in the success of my practice. We have had...
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Product
The system is missing some functionality. We expected that it would count the visits in the rehab...
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Loyalty
Oracle Health is moving all their modules to be cloud based, and that will be a plus. That will...
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Relationship
I would be happier if Oracle Health's help didn't take as long. We are still navigating rough water....
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Relationship
When we first went live with the solution, I would have given Oracle Health full marks for support....
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