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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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VP/Other Executive

The turnaround time is not very good right now because the vendor has so many other things. I was...

Mar 2021
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VP/Other Executive

Not everything is bad with Cerner's technical services. Things even out as we look at them overall....

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Analyst/Coordinator

Cerner usually keeps a pretty steady consulting team that is very familiar with our environment....

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Analyst/Coordinator

Cerner uses our tools, so Cerner uses their methodologies in the background. Cerner caters to us as...

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Analyst/Coordinator

One of the pain points that I have with Cerner as a corporation is that I expect them to do more for...

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Analyst/Coordinator

When I receive a professional services quote, I find that, a lot of time, it is on the heavy side,...

Mar 2021
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Analyst/Coordinator

Cerner has put leadership in place over the last year and a half, and the leaders have been true...

Mar 2021
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Analyst/Coordinator

Cerner sometimes flounders a little bit when it comes to some of our uplifts. Obviously, that isn't...

Mar 2021
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Analyst/Coordinator

Cerner does a very good job with conversions. I definitely think that we have received our money's...

Mar 2021
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VP/Other Executive

Cerner has been working with us on customizations for builds. They have been very flexible in...

Mar 2021
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VP/Other Executive

I wouldn't buy Cerner's services again. They don't effectively understand our business, but they...

Jan 2021
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Director

Cerner helped us create some interfaces. We needed to put COVID-19 lab results into our EMR, and...

Oct 2020
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Director

Cerner’s tech refresh schedule is awesome. They have a schedule, and they work with us, so we have...

Oct 2020
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Director

I pay for a person who is a Cerner Command Language (CCL) expert. And that CCL person is who I...

Oct 2020
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Director

With Cerner, I don’t have to contract with a bunch of different people. I just have one contract...

Oct 2020
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Director

From the project perspective, we had a problem Cerner couldn’t solve, and we went to them with that...

Oct 2020
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Director

I don’t really deal with Cerner’s executives. Our on-site representative isn’t considered an...

Oct 2020
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