Cerner Worksite Health Services Comments

 

Featured  Reports

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/28/2020 7:16:08 PM and Model.EvProductId = 187834

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

VP/Other Executive

Other Observations

We have had very positive experiences with the actual services that Cerner was hired to provide. But...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Sales and Contracting

Cerner hasn't always delivered on time, particularly on the invoicing, which is blatantly incorrect.

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

I would like to have at least an annual touchpoint with Cerner's executives so that there is...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

The feedback from our employees who use Cerner’s services has been very positive. Our employees like...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

I would like Cerner to provide better support to the account management team. I would also like to...

Aug 2019
 Helpful

 or  to see details.

Director

People and Knowledge

Cerner's staff members are very personable and create relationships with our employees. We get a ton...

Aug 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

I really like that Cerner wants to take all of the work off of us. Cerner customizes their...

Aug 2019
 Helpful

 or  to see details.

Director

Other Observations

Cerner has an on-site clinic. Cerner does not provide benefits to our employees' dependents, but we...

Aug 2019
 Helpful

 or  to see details.

Director

Project Results

We get charged for any medical supplies that Cerner purchases, but any communication and support...

Aug 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Cerner has an online portal that we can pull information from, but I rarely use it because it is...

Aug 2019
 Helpful

 or  to see details.

Director

Relationship

We have a great relationship with Cerner. The only angst that we ever had was during our...

Aug 2019
 Helpful

 or  to see details.

Director

People and Knowledge

We don’t need a lot of interaction with Cerner's executives unless things don't go as planned. We do...

Aug 2019
 Helpful

 or  to see details.

Director

Project Results

After having the Cerner clinics for a while, measuring the benefit becomes more and more difficult....

Aug 2019
 Helpful

 or  to see details.

Director

Other Observations

Cerner’s team is made up of seasoned professionals who really understand the space that we work in....

Aug 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

In strategy meetings, we have to present a lot of ideas to Cerner. I feel like we are always...

Aug 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

The tools and processes from Cerner are more idea-centric. They can execute well. But when we try to...

Aug 2019
 Helpful

 or  to see details.

Manager

People and Knowledge

Our relationship with Cerner is good, and the clinic staff members are great. They operate well, and...

Aug 2019
 Helpful

 or  to see details.

Manager

Relationship

I don’t really know any of the executives. None of them has really spoken to me or reached out to...

Aug 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

When we ask Cerner to implement a particular practice so that we can get more data out of the...

Aug 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

There have been times where we have had to go back and ask Cerner to dig a little more into the...

Aug 2019
 Helpful

 or  to see details.

Manager

Relationship

I would like to see Cerner stay on top of things. They should be providing information and know what...

Aug 2019
 Helpful

 or  to see details.

Manager

Relationship

Our Cerner representative calls and tries to set up meetings with us.

Aug 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Cerner is very good at providing services because they constantly make sure that they are satisfying...

Aug 2019
 Helpful

 or  to see details.

Director

Sales and Contracting

One of the things that I have always had a concern about is Cerner's billing. That has been an...

Aug 2019
 Helpful

 or  to see details.

Director

Sales and Contracting

Cerner doesn't charge extra at all; we pay an annual fee. They aren't allowed to bill any insurance...

Aug 2019
 Helpful

 or  to see details.

Director

Future Outlook

We plan on purchasing services and renewing our contract with Cerner. They have delivered the...

Aug 2019
 Helpful

 or  to see details.

Director

Project Results

We have an on-site clinic with Cerner's service. We do all kinds of check-ups, vaccinations, sports...

Aug 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Cerner's service is great. We don't have any problems. When we have any issues, we call Cerner, we...

Aug 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

What I appreciate the most about Cerner is their flexibility. Cerner has a set model, but if we want...

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

We are pretty happy with Cerner. They meet expectations. But I would not say that they necessarily...

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Project Results

Working with Cerner has been a learning experience for sure. They have had to learn about our...

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Cerner has been able to approach us with different ideas about getting our employees more engaged....

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

Cerner has state-of-the-art equipment. They have all the features available when they are seeing...

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We saw Cerner’s executives only when we were going through the contracting and the RFP process. We...

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

We have had some issues with some of Cerner’s staff members not understanding what we want to do for...

Aug 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

Cerner has an employer portal that allows us to run all kinds of reports. We also meet with Cerner...

Aug 2019
 Helpful

 or  to see details.

Director

People and Knowledge

It is hard to exceed our expectations because they are pretty high, but Cerner meets them. They have...

Jul 2019
 Helpful

 or  to see details.

Director

Project Results

Cerner does a lot of really good things, and their reputation in our community is very widespread....

Jun 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

Cerner struggles to keep the appointments full and the schedule efficient. If a scheduled visit...

Jun 2019
 Helpful

 or  to see details.

Director

Other Observations

I would purchase Cerner's services again, but I haven't looked at anybody else. Part of me thinks it...

Jun 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

I meet regularly with the management of the center and get updates on how volumes are going and what...

Jun 2019
 Helpful

 or  to see details.

Director

People and Knowledge

A provider left, and Cerner is having a difficult time recruiting someone that will best fit our...

Jun 2019
 Helpful

 or  to see details.

Director

Other Observations

We were on a high-volume trajectory. We added more space to accommodate the demand, but now, our...

Jun 2019
 Helpful

 or  to see details.

Manager

Other Observations

Cerner's people are very good and caring, and they do their best to make the experience good for...

May 2019
 Helpful

 or  to see details.

Manager

Other Observations

Cerner is very willing to do things, and we have a good relationship with them, but I feel like they...

May 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

Cerner uses an online portal as a tool so that people can go online and schedule appointments...

May 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

We have a lot of people that go to our clinic with early symptoms for intervention because when...

May 2019
 Helpful

 or  to see details.

Manager

ROI and Cost

Cerner's pharmacy group is very good about looking for savings and trying to push utilization. There...

May 2019
 Helpful

 or  to see details.

Manager

Relationship

Our relationship with Cerner has improved. We have had much more interaction from Cerner's...

May 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

Once a month, we have a call with Cerner where we go over where we are with any objectives that we...

May 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

Cerner manages overtime by getting creative with the way they do training. Cerner gets the entire...

May 2019
 Helpful

 or  to see details.

Manager

Other Observations

I had access to a dashboard with Cerner so that I could run reports myself. That was convenient but...

Mar 2019
 Helpful

 or  to see details.

Manager

ROI and Cost

Cerner nickel-and-dimed us. But overall, their price was pretty close to the price of other vendors...

Mar 2019
 Helpful

 or  to see details.

Manager

Future Outlook

We moved away from Cerner because we were really dissatisfied with their performance. We went weeks...

Mar 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

Cerner offered a lot to us, and they had available options for medication. We have struggled with...

Mar 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

For the most part, the clinic is very accessible. People can get in easily and be seen. It takes...

Nov 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

As a patient, my experience with Cerner was good, but I know everyone hasn’t had a good experience....

Nov 2018
 Helpful

 or  to see details.

Director

Other Observations

Organizations should see whether Cerner can meet their specific needs before engaging with Cerner....

Nov 2018
 Helpful

 or  to see details.

Director

Other Observations

The clinic has a limited capacity to dispense certain prescriptions with the on-site pharmacy. It...

Nov 2018
 Helpful

 or  to see details.

Manager

ROI and Cost

I am in the middle of deciding whether Cerner's services are worth the price. The services are...

Jun 2018
 Helpful

 or  to see details.

Manager

People and Knowledge

The staff is trained on Cerner's needs. In my opinion, Cerner probably distracts the staff members...

Jun 2018
 Helpful

 or  to see details.

Manager

ROI and Cost

We get nickel-and-dimed by Cerner. We have had to tell them to stop charging us for certain things....

Jun 2018
 Helpful

 or  to see details.

Manager

Tools and Methodology

I am very happy because I like the people who work with us. Cerner does some things really well, but...

Jun 2018
 Helpful

 or  to see details.

Manager

Tools and Methodology

I have a problem with Cerner's training and support. Things are changing because of our new...

Jun 2018
 Helpful

 or  to see details.

Manager

Project Results

We do receive benefits from Cerner's services, but there are some things that they could do better,...

Jun 2018
 Helpful

 or  to see details.

Director

Sales and Contracting

We have a contract with Cerner that makes things awesome. Our contract is straightforward and clear...

Jun 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

When we got started, we wanted to open our clinic to external customers and for the contracts to...

Jun 2018
 Helpful

 or  to see details.

Director

Relationship

Cerner comes up with good ideas and is reasonable to work with. They deliver on time every time, and...

Jun 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

Whenever I get together with Cerner people and talk with them, they are open to suggestions....

Jun 2018
 Helpful

 or  to see details.

Director

Other Observations

Cerner could come up with more good ideas to help increase utilization. We have high utilization,...

Jun 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

We are a very entrepreneurial organization. Our organization and Cerner are very similar. Cerner has...

Jun 2018
 Helpful

 or  to see details.

Director

Project Results

Cerner manages our wellness testing program, and they staff our on-site health clinic. They also...

May 2018
 Helpful

 or  to see details.

Director

Project Results

Cerner operates our on-site clinic as part of our relationship. That clinic is open 40 hours a week,...

May 2018
 Helpful

 or  to see details.

Director

Project Results

We treat common illnesses and injuries like allergies, bladder infections, colds, sore throats,...

May 2018
 Helpful

 or  to see details.

Director

ROI and Cost

We don’t really look at our ROI for Cerner’s service from a cost-reduction perspective. Cerner...

May 2018
 Helpful

 or  to see details.

Director

Other Observations

Cerner is still learning about population health, and they are trying to figure out how to apply...

May 2018
 Helpful

 or  to see details.

Director

People and Knowledge

The most valuable part of Cerner’s services is their providers. Our wellness coordinator works with...

May 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

We aren’t completely satisfied with Cerner’s technology, and we thought we would like that best....

May 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

We have struggled with Cerner’s wellness and health portals. They aren’t intuitive or easy to use,...

May 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

We bring up our issues to Cerner, and we see some progress, but sometimes they forget what we are...

May 2018
 Helpful

 or  to see details.

Manager

Relationship

Cerner has an on-site health clinic that is part of our location. I like the fact that the Cerner...

May 2018
 Helpful

 or  to see details.

Manager

Tools and Methodology

Cerner provides wellness services and programs that focus on certain lifestyle issues. Cerner makes...

May 2018
 Helpful

 or  to see details.

Manager

Tools and Methodology

I would like to see more on-site presence or visits from Cerner's regional manager. In the past, we...

May 2018
 Helpful

 or  to see details.

Manager

Relationship

Cerner is very willing to work with clients. They are very willing to meet the client’s needs, and..