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Commentary Summary
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User Commentary
VP/Other Executive
Tools and Methodology
Change Healthcare does a lot of things for our organization. We have technology products from them...
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Manager
Relationship
Change Healthcare has consistently exceeded our expectations. We were doing something new for us,...
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Manager
Tools and Methodology
As we have been working with a new claims platform, there have been a fair share of hiccups. But...
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Manager
Project Results
COVID-19 wasn't as big of a hurdle as we thought it was going to be in the beginning. We have missed...
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Manager
People and Knowledge
I wouldn’t rate some of the vendor’s people highly, but the people that I have right now are...
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Manager
ROI and Cost
The vendor is worth the money. Some people on the team have a higher billable amount than other...
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Manager
Tools and Methodology
We have an account manager and an executive who isn’t on every call, but we talk to that person a...
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Manager
People and Knowledge
I am already very familiar with the vendor’s people and their knowledge, and I think very highly of...
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Manager
Tools and Methodology
Change Healthcare would be my first choice, especially depending on what we are doing. When we enter...
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CEO/President
Relationship
Change Healthcare drafted an RFP for us and presented it, and the audience was a little larger than...
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CEO/President
Relationship
Support through COVID-19 is definite. We are going through something that is never going to hit our...
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CEO/President
Relationship
I am not saying that we wouldn't be in the same place if we had never gone through a pandemic....
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Manager
People and Knowledge
The people at Change Healthcare are very friendly and very helpful. They are also very knowledgeable...
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Director
Tools and Methodology
During the COVID-19 crisis, Change Healthcare has been in contact with us, but we haven’t engaged...
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Director
Project Results
I was very happy with the person we worked with. That person was very hands on and had been a...
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Director
Relationship
I get regular emails from the vendor to see where we are and what our status is. Change Healthcare...
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Director
Tools and Methodology
We have realized some very tangible outcomes that equate to dollars, and we should get more dollars...
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Director
Project Results
Change Healthcare is a reliable organization. They are very experienced, and their background and...
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CEO/President
Tools and Methodology
There has been no change in Change Healthcare's services throughout the COVID-19 crisis. In fact,...
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CEO/President
ROI and Cost
We negotiated a fixed amount with Change Healthcare based on the total value of the contract. They...
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CEO/President
Project Results
I have already recommended Change Healthcare to my peers. They understand the operations of the...
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