Change Healthcare Payer IT Consulting

Including payers and payer vendors in our research at KLAS has helped paint a broader picture of healthcare IT and measure healthcare more holistically.

Payer IT consulting services have an important role to play as many provider organizations move from a fee-for-service model to value-based care. Which firms can adapt to meet these complex needs? Our

Performance

Payer IT Consulting 2019

30 May 19 | Jennifer Hickenlooper and Ryan Pretnik

Demand for payer IT consulting services continues to rise as changing market regulations have increased the need for improved efficiency, accurate software, and ways to navigate the complex market environment. This report, KLAS’ first in the market, offers transparency into what payer IT consulting firms offer and their performance, including expertise and adaptability to customer needs (i.e., being flexible in approach and staffing and agile in making changes). At a high level, healthcare-specific firms are delivering more guidance and flexibility than cross-industry firms, though there are exceptions to this trend.

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