Chartis IT Advisory Services Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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CIO

Loyalty, Loyalty, Relationship, Relationship

Chartis went above and beyond in terms of giving recommendations and getting the stakeholders to...

Dec 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship

Chartis came in and worked on a strategic road map for our organization. I was a part of the...

Nov 2023
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CIO

Relationship, Relationship, Value, Value

I would tell others looking at Chartis to be clear about long-term objectives. Clients should give...

Nov 2023
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VP/Other Executive

Operations, Operations, Services, Services

What went well is that we were able to get a good plan in place, and all the integration work that...

Nov 2023
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CIO

Value, Value

Chartis is used to working with bigger healthcare organizations and, therefore, bigger budgets. I...

Oct 2023
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CIO

Relationship, Relationship

Chartis is clearly an expert in their field. They have very experienced, qualified, and...

Oct 2023
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CIO

Value, Value

Chartis does not nickel-and-dime at all or charge me for additional things. That is not normal....

Oct 2023
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CIO

Relationship, Relationship

Chartis met with all the operational stakeholders to close out their recommendations, and that went...

Oct 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship, Operations, Operations

We considered other firms, but we needed a fast turnaround time, so we decided to go with Chartis....

Oct 2023
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VP/Other Executive

Relationship

Chartis has offered us a lot of subject matter expertise and guidance; they have a lot of...

Oct 2023
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VP/Other Executive

Relationship

Chartis has been pretty comprehensive and good. We meet with them regularly, they are easy to work...

Oct 2023
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VP/Other Executive

Loyalty, Relationship

We selected Chartis because we had worked with them before. They had been good to work with and had...

Oct 2023
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Director

Relationship

I would tell a friend that I would highly recommend Chartis. In the projects that we have worked on...

Oct 2023
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Director

Relationship, Operations

Chartis had a really knowledgeable consultant who was able to help us and knew a lot about the...

Oct 2023
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VP/Other Executive

Relationship

Chartis helped us develop the benefits of a product operating model and some templates and...

Oct 2023
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VP/Other Executive

Loyalty, Loyalty, Operations, Operations

What held Chartis back from knocking our engagement out of the park was that they were researching a...

Oct 2023
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CIO

Relationship, Relationship

Chartis helped us come up with a good road map that we are implementing now. We have been very happy...

Oct 2023
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CIO

Relationship, Relationship

Chartis’ bench was phenomenal, and they were able to go pretty deep with us on the services we hired...

Oct 2023
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CIO

Relationship, Relationship, Services, Services

It would be nice if I could just go to Chartis for everything. Chartis doesn't have a managed...

Oct 2023
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CIO

Value, Value

In terms of cost, Chartis was probably a little on the higher end, but they were worth it. Chartis...

Oct 2023
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CFO

Relationship, Relationship, Operations, Operations

The firm has extremely talented individuals. They are responsive, thoughtful, and able to...

Oct 2023
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CFO

Value, Value

Chartis is not cheap. We get our money’s worth, but if our budget gets tight, we are going to...

Oct 2023
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CIO

Loyalty, Loyalty

We looked at another firm but liked what Chartis offered in terms of previous experience and the...

Oct 2023
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CIO

Relationship, Relationship

Chartis met my expectations. I wasn't surprised by anything they brought back, but that confirmed...

Oct 2023
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CIO

Relationship, Relationship, Services, Services

I would tell others that Chartis brought the right skill sets to the table. They made some good...

Oct 2023
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CIO

Loyalty

We looked at another firm but liked what Chartis offered in terms of previous experience and the...

Oct 2023
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CIO

Relationship

Chartis met my expectations. I wasn't surprised by anything they brought back, but that confirmed...

Oct 2023
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CIO

Relationship, Services

I would tell others that Chartis brought the right skill sets to the table. They made some good...

Oct 2023
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Director

Relationship, Relationship, Relationship, Value

Chartis has certainly been a liaison in helping us discuss the implementation with other partners....

Sep 2023
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Director

Relationship, Relationship, Relationship, Value

Chartis really set up a very strong governance process for us. They have also worked on our revenue...

Sep 2023
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CFO

Relationship, Operations

With Chartis, there are some things that have taken a little longer than we both wanted, and that is...

Sep 2023
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CFO

Relationship, Relationship

Chartis has met our expectations, and they are consistent; I am really happy with what they have...

Sep 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm continued to be a resource even after the engagement was done. They did a review to see...

Sep 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Chartis understood us as an organization. They weren't overly pitchy. When they came in to talk to...

Sep 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Chartis was very much in touch. They tackled a lot of difficult internal conversations that needed...

Sep 2023
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CTO

Loyalty, Loyalty, Relationship, Relationship

Chartis does a tremendous job. They drive tangible outcomes. They are very responsive, and we can...

Sep 2023
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CTO

Relationship, Relationship

I like working with Chartis because of their specific industry knowledge that helps us convince the...

Sep 2023
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CTO

Relationship, Relationship

Chartis has been very flexible. They have been so engaged. They have been elbow to elbow with us on...

Sep 2023
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VP/Other Executive

Relationship, Operations

Chartis is by far the best consulting firm we have worked with. They were very easy to work with,...

Sep 2023
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VP/Other Executive

Relationship, Services

We are a complex organization, and achieving desired results in a specific time frame often is very...

Sep 2023
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VP/Other Executive

Operations, Value

Chartis did exactly what was asked of them and no more. There was a disconnect with the sales team's...

Aug 2023
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VP/Other Executive

Relationship, Relationship

We are an Epic shop, and just based on the kind of questions that Chartis asked us and the data...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

The consultants from Chartis were all professional, courteous, and easy to work with. I would work...

Aug 2023
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VP/Other Executive

Operations

The final product that the analytics team left us with required quite a bit of debriefing. We have...

Aug 2023
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CIO

Relationship, Relationship, Relationship

Chartis brings excellent resources and a lot of knowledge, and they are consistent. The firm plays...

Jun 2023
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CIO

Relationship, Relationship, Relationship, Value, Value, Value

Chartis always delivers what they say they will, and I think they are willing to go the extra mile...

Jun 2023
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CIO

Loyalty

We selected Chartis based on the people that they were assigning to our account and how well they...

Jun 2023
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CIO

Relationship

Things are going well with Chartis. They have done a really good job for us. We have grown the...

Jun 2023
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CIO

Relationship

Chartis brought the operations team to the table, engaged them, and pulled out their data needs....

Jun 2023
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CIO

Relationship, Services

Chartis could have pushed us to go a little faster in certain areas. That is my only recommendation.

Jun 2023
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VP/Other Executive

Relationship

I liked Chartis Group’s approach. They brought a philosophy and best practices, and yet they were...

Dec 2022
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VP/Other Executive

Loyalty, Relationship, Operations

We felt that we needed outside assistance to help us chart a future path around our data management...

Dec 2022
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VP/Other Executive

Relationship, Operations

Chartis Group could have provided information further in advance of meetings or in smaller bites so...

Dec 2022
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VP/Other Executive

Value

The firm charged a fixed fee, so they couldn't charge for every little thing. Chartis Group met our...

Dec 2022
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CIO

Relationship

Chartis Group was extremely flexible and agile in addressing our needs because we made some...

Dec 2022
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CIO

Operations

Chartis Group really knocked our project out of the park. The vendor adopted things and adjusted...

Dec 2022
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Manager

Relationship

Chartis Group offered us a few more resources than we really needed, so we pushed back on some of...

Dec 2022
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Manager

Relationship

The representatives from Chartis Group seem knowledgeable. When we were doing the evaluation, they...

Dec 2022
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Manager

Relationship, Operations

Chartis Group did well in meeting with the operational areas and gathering their requirements and...

Dec 2022
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Manager

Loyalty

Chartis Group was pretty strong in terms of the evaluation process they were helping us with. They...

Dec 2022
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CIO

Relationship

I wanted one of Chartis Group’s individuals to be a bit more aggressive. They really understood the...

Dec 2022
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CIO

Loyalty, Relationship

From a strategic perspective, Chartis Group looked at our needs holistically, but they were also...

Dec 2022
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CIO

Relationship, Operations

Chartis Group helped us advance the maturity of our organization's analytics. We had road-map and...

Dec 2022
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CIO

Relationship

My point of contact with Chartis Group is fantastic to work with, whether I give them a call out of...

Dec 2022
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CIO

Loyalty, Relationship, Operations

Chartis Group did well in their ability to crystallize all of the requirements and bring their...

Dec 2022
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CIO

Value

Chartis Group gave us a quote, and that is what they billed us; the pricing was very fair. The firm...

Dec 2022
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CIO

Relationship, Operations

I had a principal person from Chartis Group tied in at all times. That person attended all our...

Dec 2022
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CIO

Relationship, Operations

All levels of consultants from Chartis Group were actively engaged, from the folks that were working...

Dec 2022
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CIO

Loyalty, Operations

The main consultant who went through the RFP process with us was extremely knowledgeable, especially...

Dec 2022
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CIO

Loyalty, Relationship

We had to focus on whether we wanted to go with a cloud version instead of a SaaS solution. It was...

Dec 2022
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CIO

Loyalty, Relationship

We work very well with Chartis Group. When we heard they were one of the top firms in their space,...

Dec 2022
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CIO

Relationship

Overall, Chartis Group is very good, and we are satisfied. Sometimes firms have their hands tied...

Dec 2022
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CIO

Loyalty

We engaged Chartis Group because we wanted to evaluate a product. We were dissatisfied with the...

Dec 2022
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CIO

Relationship, Operations

Chartis Group was easy to work with, knowledgeable, and one step ahead. They always brought people...

Dec 2022
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CFO

Relationship

The staffing consultants from Chartis Group all did well. I had a previous relationship with one...

Dec 2022
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CIO

Loyalty, Operations

We interviewed a few firms, and Chartis Group rose to the top. We liked their experience, and the...

Dec 2022
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CFO

Loyalty, Relationship, Operations

Chartis Group brought us the expertise and strategic knowledge we lacked. A lot of the changes we...

Dec 2022
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CFO

Relationship

We had regular meetings with the consultants from Chartis Group. There were a couple of times when I...

Dec 2022
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CFO

Relationship, Operations

Our principal consultant was very involved. I went to them for a couple of conversations when I...

Dec 2022
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CIO

Loyalty

The first phase with Chartis Group involved identifying where our organization stood, identifying...

Dec 2022
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CIO

Value

Chartis Group does not charge for every little thing. There were times when we added a few things,...

Dec 2022
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CIO

Value

We got what we needed from Chartis Group in a very short time frame. We didn’t finalize the contract...

Dec 2022
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CFO

Relationship

The changes suggested by Chartis Group have been well received by our staff, reflecting Chartis...

Dec 2022
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VP/Other Executive

Loyalty, Relationship

We have used the firm in the past, and based on what we have done, we will continue to use them...

Dec 2022
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VP/Other Executive

Relationship

The amount of time Chartis Group spent with our executive team and key stakeholders exceeded our...

Dec 2022
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