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Operations, Product
The upgrades are limited. Furthermore, the only training Datavant does for us is just looking at...
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Value
Datavant is more expensive than some of the other vendors out there. But we almost have to work with...
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Relationship
Datavant’s core strength comes down to their relationships and the fact that they want to work with...
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Relationship, Product
With Datavant acquiring Ciox Health, we are running into a few abnormal hiccups. We have had some...
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Loyalty, Product
Datavant's product is focused on the quantity of medical record retrieval requests. It has a...
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Relationship, Product
Datavant is very good in regard to chart retrieval, and we recommend them. They are also responsive,...
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Relationship, Value
Datavant is in it to make money, so they do charge for every little thing. Also, their phone support...
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Product, Value
We use Datavant Risk Adjustment Solution to automate as much as we can so that we can get away from...
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Relationship
Datavant has a lot of resources. They have a huge network of other clients that they work with, and...
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Relationship
We have had an up-and-down year with Datavant, and they have some really great qualities and some...
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Relationship, Product
Datavant has a commitment to the overall quality and flexibility of the coding guidelines that we...
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Relationship
We have run into trouble with Datavant on some of the organizational aspects of the work. When...
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Relationship
It is a two-edged sword with Datavant. They are super flexible, but due to that, some of the...
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Loyalty, Relationship
Overall, we have been concerned about Datavant's ability to appropriately manage the volumes we want...
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Culture
Ciox Health mostly keeps promises, but they do have some promises that they break, which are more...
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Relationship
We mainly use Ciox Health for their core business, which is their copy service and embedded sites...
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Relationship
I know the executive folks from Ciox Health better than the day-to-day managers from our previous...
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Product
In some of the analytics and data that Ciox Health shares, there are always moving pieces, and that...
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Operations
The vendor runs some training, but what is lacking is the configurability of tools and technology to...
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Culture
Ciox Health didn't hold their end of the bargain. We signed a contract, and the charts that we are...
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Relationship
Ciox Health has always been extremely open and responsive. We have had a few different project...
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Relationship
We have worked with several retrieval vendors, and Ciox Health is by far the best. They have a very...
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Loyalty, Product
One thing that was a big selling point for Ciox Health is they have embedded staff in several...
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Relationship, Product
We have had issues with Ciox Health and provider abrasion in years past, but the vendor has been...
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Relationship, Product
Ciox Health’s process isn't as great as another vendor’s process. The system is a little bit harder...
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Loyalty, Relationship
We have been on our current partnership model for just a few months. And Ciox Health is still...
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Product
Ciox Health is working to make the ease of use better. We had an issue with discharging for imaging....
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Relationship
We have really good engagement at this point with multiple levels of Ciox Health. We meet on a...
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Product, Value
This industry changes so much that I would like to see what everybody has to offer when I am...
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Relationship
When working with Ciox Health, people should have accountability and build relationships. People...
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Relationship
It seems sometimes that working with Ciox Health is more about moving to their technology versus...
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Relationship
Ciox Health provides webinars. I think they are looking at technology, and they try to stay ahead or...
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Operations
Ciox Health always sends us little links for training. If we have questions, we always email the...
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Relationship, Product
If we are working on requests, it is very easy to print things to Ciox Health’s system. Nothing is...
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Relationship
Ciox Health asks us questions. They try to keep in touch, and if we have concerns, they work with...
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Relationship, Product
We have had some challenges with Ciox Health’s operations and workflow. They want to be able to meet...
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Product
We would like to see improvement in Ciox Health’s coding quality. We would like them to code more...
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Product
Ciox Health sends us results files, and we are able to leverage the information into our reporting...
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Relationship
Ciox Health is looking for ways to be more innovative to automate many processes, but the problem is...
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Relationship
We would tell friends or peers that are considering Ciox Health that the vendor does look to partner...
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Loyalty, Value
My first outcome with Risk Adjustment Solution is a reduction in staff. Now my team isn’t having to...
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Relationship
Ciox Health will keep their promises because when they overpromise, I hold them accountable to...
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Operations
Ciox Health doesn’t have a game plan on how to do training, so each person has their own way of...
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Relationship
I have a gaggle of leaders of several different levels that I can talk to at Ciox Health. I talk to...
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Relationship
We have had a good experience with Ciox Health. They have been a great partner for us. If we raise...
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Loyalty
I think Ciox Health offers more things within the solution that we have just chosen not to use, so...
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Relationship
Ciox Health is a valued partner. The only concern I have with them is that they keep changing our...
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Relationship
Ciox Health used to meet with us more frequently and give us feedback, but they don't do that...
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Relationship, Product
I would like to see more use of automated chart retrieval and more of an ability to resolve the...
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Relationship, Product
Ciox Health has a really nice dashboard that we can track things on. We really like working with...
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