Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Risk Adjustment and Analytics on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Risk Adjustment Solution Comments
Filtered view: All

KLAS Research Director - Ryan Pretnik
Subject Expert

Ryan Pretnik

Research Director

ryan.pretnik@klasresearch.com

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Risk Adjustment and Analytics on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Director

I feel like Ciox Health is always getting better. They are always creating new tools and new...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I like the flexibility of Ciox Health, specifically when it comes to their understanding of the big...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Ciox Health is accommodating to our needs and works hard to support us. Ciox Health is open to...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We haven't really had a need for training. We use Ciox Health for record retrieval, so that is the...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The product quality is very good. It retrieves records, and then there is a nice web-based portal by...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't really use Ciox Health’s IT support, but we do have a weekly meeting with an account...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We haven't had a whole lot of executives involved on my side or Ciox Health's side, but I have...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had great success with Ciox Health. They have been a very good strategic partner for us. We...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Someone from Ciox Health is assigned to our account, and we meet with that person on a regular...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Risk Adjustment Solution meets our needs, but the scope of things we do with the system is very...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Ciox Health has been great at working with as to get the best results. The vendor has been open to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

For the most part, Ciox Health has kept their promises. Initially, we were hesitant to work with...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The nature of the work is different and probably more difficult than what some of our other vendors...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

If there are no obstacles or challenges and the process is very straightforward, then Ciox Health...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The quality of Ciox Health’s medical record coding is extremely good. They have a very good manager...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, the medical record retrieval process is not as good as it could be. The vendor has to...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We had to internally decide what we wanted our approach to be in terms of COVID-19, and then we had...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We speak pretty bluntly and openly with Ciox Health. A portion of their business is based on Ciox...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have seen some incremental progress in the last year as the vendor has merged ArroHealth into the...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has pretty little graphs in their portal, but we actually prefer to dig into the data and...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has been very focused on bringing two organizations together and getting them on one...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The reason we contracted with the vendor is that there are certain elements of charts that we can’t...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor hasn’t exceeded our expectations, but they are getting better. We are very metric driven,...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has generally avoided charging us for every little thing. We have a high volume, so we...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I give our direct account manager a high rating, but I would give some of the vendor’s other...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

My team often feels like we drive the tangible outcomes. I would still recommend Ciox Health to...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I feel very strongly that the vendor has to solve the problems they have in terms of ROI and direct...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Ciox Health is so wrapped up in the day-to-day work that they are getting behind in terms of risk...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have built internal capabilities for some things we need because the vendor has been dragging...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has gotten better over the last year. They hired a new account manager who has made a...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Ciox Health has been helping us during the pandemic by proactively identifying which provider groups...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

To some extent, vendors always overpromise and underdeliver, but there hasn't been anything...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Ciox Health doesn't charge for every little thing. We have to look at the contract and be savvy...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Ciox Health could do a better job of making their platform more data savvy. A lot of analytics...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we are trying to chase charts, we give the Ciox Health product a provider combination and run...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Ciox Health has a very strong business model that has carved out a strong niche. They are working on...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Ciox Health is more reactionary than proactive. It is up to us to identify specific areas or...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we had to renegotiate our contract, the vendor's senior leadership was significantly involved....

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is strong. We see them as necessary, and they are the biggest player in the room. If...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Ciox Health is meeting their commitments to the core values they create in the service they deliver...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Ciox Health is committed to making issues right for the customer. They are probably one of the most...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our VP met with a couple of different vendors, and we went with Ciox Health because the pricing was...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Typically, we ask the vendor for around 15,000 records, even though we don’t get all of them back....

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have established a really good relationship with the project managers that we have had from Ciox...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​