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DRIS Commentary
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Tyson Blauer
Insights Director
KLAS Insights Director - Tyson Blauer
 
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Data Archiving 2022: In a Competitive Market, Who Is Being Selected and Why? (A Decision Insights Report)
Data Archiving 2022:
In a Competitive Market, Who Is Being Selected and Why? (A Decision Insights Report)
June 2022
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User Commentary

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CIO

Value

When we move out of several houses into one EHR house, continuing to pay rent, maintenance, and...

May 2024
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CIO

Loyalty

We have decided to move away from DRIS. CITI fell apart a bit when some of the founders left. That...

May 2024
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Manager

Relationship

Our relationship with CITI has changed over the years with our transformational needs. We used them...

Feb 2024
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Manager

Operations

There are gaps related to the fact that CITI has had turnover, and we have had to start from square...

Feb 2024
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Manager

Value

CITI is actually a very trusted company when it comes to cost. They are very transparent. They have...

Feb 2024
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Manager

Product

CITI is in maintenance mode. We make little requests to help fix issues. I have looked at the road...

Feb 2024
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Manager

Operations

Outside of the people that do the technical work, CITI’s project managers are excellent. We have had...

Feb 2024
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VP/Other Executive

Relationship, Operations

There was a complete change in leadership between the time we started using the vendor and now, so...

Jan 2024
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VP/Other Executive

Relationship, Value

Being able to archive the applications so we don’t have to keep them around just to access the data...

Jan 2024
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Manager

Culture, Relationship, Value

I would never, ever recommend this company. They charge for all hardware, including monitors, even...

Jan 2024
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Manager

Relationship

CITI's level-one support has been moved offshore, and it is terrible now. The support people who...

Dec 2023
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