DRIS Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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CIO

Value

When we move out of several houses into one EHR house, continuing to pay rent, maintenance, and...

May 2024
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CIO

Loyalty

We have decided to move away from DRIS. CITI fell apart a bit when some of the founders left. That...

May 2024
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Manager

Relationship

Our relationship with CITI has changed over the years with our transformational needs. We used them...

Feb 2024
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Manager

Operations

There are gaps related to the fact that CITI has had turnover, and we have had to start from square...

Feb 2024
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Manager

Value

CITI is actually a very trusted company when it comes to cost. They are very transparent. They have...

Feb 2024
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Manager

Product

CITI is in maintenance mode. We make little requests to help fix issues. I have looked at the road...

Feb 2024
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Manager

Operations

Outside of the people that do the technical work, CITI’s project managers are excellent. We have had...

Feb 2024
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