Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Value
When we move out of several houses into one EHR house, continuing to pay rent, maintenance, and...
Login or Create an Account to see details.
Loyalty
We have decided to move away from DRIS. CITI fell apart a bit when some of the founders left. That...
Login or Create an Account to see details.
Relationship
Our relationship with CITI has changed over the years with our transformational needs. We used them...
Login or Create an Account to see details.
Operations
There are gaps related to the fact that CITI has had turnover, and we have had to start from square...
Login or Create an Account to see details.
Value
CITI is actually a very trusted company when it comes to cost. They are very transparent. They have...
Login or Create an Account to see details.
Product
CITI is in maintenance mode. We make little requests to help fix issues. I have looked at the road...
Login or Create an Account to see details.
Operations
Outside of the people that do the technical work, CITI’s project managers are excellent. We have had...
Login or Create an Account to see details.
Relationship, Operations
There was a complete change in leadership between the time we started using the vendor and now, so...
Login or Create an Account to see details.
Relationship, Value
Being able to archive the applications so we don’t have to keep them around just to access the data...
Login or Create an Account to see details.
Culture, Relationship, Value
I would never, ever recommend this company. They charge for all hardware, including monitors, even...
Login or Create an Account to see details.
Relationship
CITI's level-one support has been moved offshore, and it is terrible now. The support people who...
Login or Create an Account to see details.
Loyalty, Product
DRIS does very well at integration with our EHR and being able to link patients from a window in the...
Login or Create an Account to see details.
Relationship, Operations, Product
The thing CITI could probably improve is the speed of service of being able to bring data in. The...
Login or Create an Account to see details.
Relationship, Operations
With CITI, I have one project manager that I work with on everything from new projects to billing...
Login or Create an Account to see details.
Relationship
Even though it is not an executive-level person I'm working with, I feel that I have executive-level...
Login or Create an Account to see details.
​
Featured Report
Preferences