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Healthcare Analytics Platform Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The Clarify Health Solutions customer service people have been great. I have been with the vendor...
We have a couple of people who were trained on Healthcare Analytics Platform by the vendor, and the...
My high-level pain points with Healthcare Analytics Platform are mostly around the data. The...
The data in Healthcare Analytics Platform is fairly comprehensive, and it is presented in a very...
The upgrades for Healthcare Analytics Platform have gone well. The vendor does periodic data...
One of the reasons we originally chose Clarify Health Solutions was for their strong analytics and a...
Clarify Health Solutions does a great job of not nickel-and-diming us. They moved to a better...
We have a phenomenally good relationship with Clarify Health Solutions' C-suite, but we would like a...
The price transparency module could be a little bit easier to use in Healthcare Analytics Platform,...
Commentary Summary
Comment Type Breakout