Healthcare Analytics Platform Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
Commentary Summary
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User Commentary
Culture, Loyalty, Relationship
The vendor has overdiversified the number of platforms they offer. They have a market, referrals,...
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Relationship, Operations
Whenever we have someone onboarded internally here, we always have them trained with our customer...
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Relationship, Product
The product functions really well. There are times when it lags, but that can be caused by the...
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Relationship
We are very transparent and open with the vendor. We have a very good working relationship. We have...
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Loyalty, Value
The need for the specific network platform is minimal. I rarely log in. We have used the platform to...
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Value
We pay our annual fee, and the vendor doesn't charge us a single dime more. And we have a lot of...
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Loyalty, Product
We have to manipulate the data from the platform quite a bit before we can glean any actionable...
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Relationship
Our ongoing relationship is great with Clarify Health Solutions. They are receptive. I can text...
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Relationship
Clarify Health Solutions is an excellent company and has excellent data. The team is amazingly...
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Relationship, Product
I find the web-based user interface of Healthcare Analytics Platform difficult to use. When I have...
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Loyalty
One aspect of Healthcare Analytics Platform doesn't deliver exactly as expected. Clarify Health...
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Product
We lean into Healthcare Analytics Platform to do the things that we don’t have all of the data for....
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Product
We can get data out of Healthcare Analytics Platform into a flat file that we can aggregate, but...
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Culture
In our experience, Clarify Health Solutions does not nickel-and-dime, and that is good. They are...
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Loyalty, Product
The strength of the platform is that it brings together a longitudinal view of an individual across...
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Loyalty
Our leadership team wants to reduce our number of applications. They have a different view of how...
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Relationship
Clarify Health Solutions keeps all promises. They are good about going live, and they manage...
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Operations
The core product as designed works really well. The training was also extremely well done. Clarify...
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Product
If I had one criticism, I would say that Clarify Health Solutions' products require a level of...
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Relationship, Product
As Clarify Health Solutions is creating new tools and expanding to more provider segments, they...
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Relationship
Clarify Health Solutions is proactive by bringing in opportunities for use cases for other segments...
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Operations, Product
Healthcare Analytics Platform requires a skill set of end users around big data, so the system isn't...
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Product
I would love to see Healthcare Analytics Platform do more, like have behavioral health in the tool....
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Operations, Product
Clarify Health Solutions does ongoing updates, including back-end data updates. One of the times...
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Product
Healthcare Analytics Platform is a very great tool because it provides us with the data and...
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Product
The platform can’t integrate system data into the other solutions we utilize. We have to use a...
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Operations
The training by Clarify Health Solutions is great. They are very responsive and supportive. The...
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Relationship
The executives were involved in the beginning, but now we are maintaining things. We have regular...
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Loyalty
When we first went out to look for a product, we didn't go straight to Clarify Health Solutions....
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Product
Clarify Health Solutions has a very robust analytical approach. There is no agreed-upon standard to...
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Product
Clarify Health Solutions has already made some strides throughout our relationship. There are some...
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Relationship
Everything is great with the vendor's customer service and UI. We have very frequent calls with some...
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Product
The product is trying to measure provider quality, and that is fascinating and super important.
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Relationship, Product
One of the things I like is that Clarify Health Solutions is constantly evolving the product, and...
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Product
The vendor has added a module where we can click on a market and see a high-level summary of the...
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Loyalty, Relationship
The vendor is great in a lot of ways. Sometimes they say that something is coming in two months, and...
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Relationship, Product
There are a lot of silos across the vendor's teams, and some of those are detrimental to how the...
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Relationship
The vendor has a very eager team, but they set deadlines for themselves that they don't always meet.
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Product
I would tell a peer that the system is the best in class for the work and analytics that we are doing....
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Relationship
The vendor has a really stong IT team. That team is very good at ingesting large and complicated...
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