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1Clearsense Data Archiving Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Relationship

Clearsense's current support and engagement model works very well. Clearsense is doing a good job,...

Feb 2026
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Director

Relationship

Clearsense is really responsive, supportive, and helpful. Their response times are pretty immediate....

Feb 2026
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Director

Operations, Product

Clearsense's system is a view-only application. Organizations just look up what they have archived....

Feb 2026
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Director

Loyalty

Clearsense started with other regions before they came to mine, and I could tell because Clearsense...

Feb 2026
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Director

Loyalty, Product

There are things coming down the pike later this year that will help streamline 1Clearsense Data...

Feb 2026
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VP/Other Executive

Operations

We have been able to train people on the system, and we have transitioned to the system quickly.

Feb 2026
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VP/Other Executive

Loyalty, Relationship

The vendor's vision was stronger historically, but with their leadership changes, they are doubling...

Feb 2026
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VP/Other Executive

Product, Value

We essentially brought things from historical archives and centralized them into the system so that...

Feb 2026
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VP/Other Executive

Loyalty, Relationship

A couple of new representatives have been assigned to our account. We have been using the system for...

Feb 2026
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CIO

Relationship

I have good things to say about Clearsense, but I don't really have any great things to say about...

Feb 2026
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CIO

Product

Clearsense does a decent job. I wish they could do more. I’m a big believer that if the data being...

Feb 2026
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Manager

Relationship

Clearsense has a great customer service team. Our points of contact are very responsive, and when...

Jan 2026
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Manager

Relationship, Operations, Product

Working with Clearsense has been a slam-dunk win. They have been very good in executing our...

Jun 2025
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Manager

Product

Clearsense has a lot of experience with archiving applications at a certain juncture. It would...

Jun 2025
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Manager

Product

Retrospectively, we have some challenges where we have retention periods that are based on data...

Jun 2025
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Manager

Product

Clearsense’s product is awesome. I haven't seen many products like it in the space where users can...

Jun 2025
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Analyst/Coordinator

Loyalty, Product

I have had a couple of little complaints with the ease of use of 1Clearsense Data Archiving when...

May 2025
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Analyst/Coordinator

Relationship

I have never had a problem communicating with anybody on the Clearsense team. We work with a variety...

May 2025
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Analyst/Coordinator

Value

For what we pay for 1Clearsense Data Archiving and everything that we have archived into it, it...

May 2025
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Analyst/Coordinator

Relationship

Clearsense has always been very accommodating to any requests. We have had a lot of really...

May 2025
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CIO

Product

1Clearsense Data Archiving has been a great product. It is very easy to archive things in it and...

May 2025
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CIO

Culture

The vendor redid their pricing model, and based on what we were using, that helped us reduce costs....

May 2025
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CIO

Relationship

Recently, nothing has changed with Clearsense. From an overall standpoint, they haven't gone...

May 2025
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VP/Other Executive

Loyalty, Product

The HIM solution uses the product in terms of medical records releases, so the product is...

Apr 2025
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VP/Other Executive

Relationship, Product

I have high satisfaction with the overall product quality and upgrades due to the fact that I don't...

Apr 2025
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VP/Other Executive

Relationship

We have a recurring meeting because we have so much work going on with the vendor. That meeting is...

Apr 2025
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VP/Other Executive

Value

I want to show a cost reduction. I want to manage the release of our data when requested from an EMR...

Apr 2025
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VP/Other Executive

Loyalty, Relationship, Product

Clearsense is closing the gaps with the functionality meeting our needs. From an archival...

Apr 2025
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VP/Other Executive

Operations, Product

I don't know that there is a whole lot we have done for our end users or for our team natively in...

Apr 2025
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VP/Other Executive

Culture, Value

From a functionality perspective, Clearsense hasn't overpromised on what has been delivered. They...

Apr 2025
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VP/Other Executive

Relationship, Product

We have found that as we have built out a road map in terms of what applications and projects we...

Apr 2025
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Director

Loyalty

I'm not sold on Clearsense, but they are doing a good job, so I would buy from them again. However,...

Apr 2025
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Director

Loyalty

Overall, we chose Clearsense because of functionality, capability, and reputation. We partnered with...

Apr 2025
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Director

Culture

There are things that Clearsense wants to sell us on, but with the contract that we have in place,...

Apr 2025
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Director

Loyalty, Value

We are sunsetting one of our systems that is at the end of its life, and instead of keeping that...

Apr 2025
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Manager

Relationship, Operations

Overall, we are satisfied with the product. On the implementation side, we would have liked to have...

Apr 2025
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Director

Loyalty, Product

One of the vendors that we ingested from housed our claims data, and several pieces of claim...

Apr 2025
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Director

Value

With Clearsense, we have a monthly flat rate, so they really aren't nickel-and-diming us, but we...

Apr 2025
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Director

Relationship, Operations

Clearsense is relatively good about letting us know of problems that are coming. I don't know that...

Apr 2025
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Director

Loyalty

Due to the timeline of setting up the system, it is not meeting all of our needs today. Clearsense...

Apr 2025
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Director

Operations

We have had some pretty significant struggles moving forward with Clearsense. I can't put all the...

Apr 2025
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Director

Relationship

Clearsense pretty much keeps me at one or two folks and doesn't bring anyone else in. I have not...

Apr 2025
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Director

Product

Clearsense is relatively helpful in trying to ensure everything launches from within our EHR...

Apr 2025
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Director

Operations

The system is doing what it has to but not fully to our staff’s expectations. We have a few experts...

Apr 2025
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Director

Operations

The most significant barrier during the implementation was Clearsense’s lack of commitment to true...

Apr 2025
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Manager

Operations, Product

Clearsense is definitely getting to where they need to be with the product's ease of use. They have...

Apr 2025
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Manager

Relationship

We don't deal with Clearsense's support people much over the phone. We mostly deal with them over...

Apr 2025
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(0)
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Manager

Operations, Product

There are several things that make us extremely satisfied with 1Clearsense Data Archiving. The first...

Apr 2025
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(0)
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Director

Loyalty

When we considered 1Clearsense Data Archiving, one component in our decision to go with it was the...

Apr 2025
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Director

Product

I haven't had any derogatory feedback on the usage of 1Clearsense Data Archiving, and that tells me...

Apr 2025
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(0)
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Director

Value

Clearsense doesn’t charge for every little thing; there are no extra charges per dataset, and that...

Apr 2025
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(0)
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Director

Relationship

Clearsense is a really good team to work with. They are very communicative and forthcoming. We have...

Apr 2025
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(0)
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Manager

Relationship

Clearsense keeps their promises as well as they can. Everyone makes mistakes and overpromises...

Apr 2025
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(0)
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Manager

Product, Value

I like the system's predictability and our archiving. The system has pushed structure around the...

Apr 2025
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(0)
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Manager

Product

I would always like to go faster in the system. I want to reduce the time between legacy system...

Apr 2025
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(0)
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Manager

Relationship

Clearsense has been a good partner. My colleagues and teammates who use the system feel like they...

Apr 2025
||
(0)
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Manager

Product

Clearsense's system is user-friendly. The data is organized in a way that groups all the different...

Apr 2025
||
(0)
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Manager

Relationship

Clearsense has great customer service people. If I ask them a question, they are very quick and...

Apr 2025
||
(0)
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