1Clearsense Data Archiving Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
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User Commentary
Relationship, Product
Like with any solution, there's always room for opportunity in terms of Clearsense’s upgrades and...
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Relationship
How quickly Clearsense’s support people get back to us depends on the issue. For things like system...
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Relationship, Product
One thing we’re working on is the communication cascade from Clearsense to the broader audience,...
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Relationship
Our business relationship with Clearsense is positive. When we think about the goal of what we are...
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Relationship, Product
There are some things that we would like to see Clearsense do that they don't quite do. The biggest...
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Relationship
We have a pretty strong partnership with Clearsense. Their ability to work with us on our timelines...
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Product
With 1Clearsense Data Archiving, we would like to be able to display and create reports and visualizations....
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Relationship
We are continuing with Clearsense. Their technology is the best in its class in terms of actual data...
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Operations
We have to train a different set of nontechnical users for this solution, and that is a challenging...
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Loyalty, Relationship
The vendor's support has been fantastic. The vendor is definitely moving in the right direction....
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Relationship, Product
Certainly, I would recommend the application or the platform to anyone. I would probably highlight...
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Relationship
Clearsense's current support and engagement model works very well. Clearsense is doing a good job,...
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Relationship
Clearsense is really responsive, supportive, and helpful. Their response times are pretty immediate....
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Operations, Product
Clearsense's system is a view-only application. Organizations just look up what they have archived....
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Loyalty
Clearsense started with other regions before they came to mine, and I could tell because Clearsense...
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Loyalty, Product
There are things coming down the pike later this year that will help streamline 1Clearsense Data...
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Operations
We have been able to train people on the system, and we have transitioned to the system quickly.
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Loyalty, Relationship
The vendor's vision was stronger historically, but with their leadership changes, they are doubling...
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Product, Value
We essentially brought things from historical archives and centralized them into the system so that...
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Loyalty, Relationship
A couple of new representatives have been assigned to our account. We have been using the system for...
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Relationship
I have good things to say about Clearsense, but I don't really have any great things to say about...
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Product
Clearsense does a decent job. I wish they could do more. I’m a big believer that if the data being...
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Relationship
Clearsense has a great customer service team. Our points of contact are very responsive, and when...
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Relationship, Operations, Product
Working with Clearsense has been a slam-dunk win. They have been very good in executing our...
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Product
Clearsense has a lot of experience with archiving applications at a certain juncture. It would...
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Product
Retrospectively, we have some challenges where we have retention periods that are based on data...
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Product
Clearsense’s product is awesome. I haven't seen many products like it in the space where users can...
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Loyalty, Product
I have had a couple of little complaints with the ease of use of 1Clearsense Data Archiving when...
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Relationship
I have never had a problem communicating with anybody on the Clearsense team. We work with a variety...
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Value
For what we pay for 1Clearsense Data Archiving and everything that we have archived into it, it...
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Relationship
Clearsense has always been very accommodating to any requests. We have had a lot of really...
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Product
1Clearsense Data Archiving has been a great product. It is very easy to archive things in it and...
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Culture
The vendor redid their pricing model, and based on what we were using, that helped us reduce costs....
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Relationship
Recently, nothing has changed with Clearsense. From an overall standpoint, they haven't gone...
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Loyalty, Product
The HIM solution uses the product in terms of medical records releases, so the product is...
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Relationship, Product
I have high satisfaction with the overall product quality and upgrades due to the fact that I don't...
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Relationship
We have a recurring meeting because we have so much work going on with the vendor. That meeting is...
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Value
I want to show a cost reduction. I want to manage the release of our data when requested from an EMR...
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Loyalty, Relationship, Product
Clearsense is closing the gaps with the functionality meeting our needs. From an archival...
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Operations, Product
I don't know that there is a whole lot we have done for our end users or for our team natively in...
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Culture, Value
From a functionality perspective, Clearsense hasn't overpromised on what has been delivered. They...
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Relationship, Product
We have found that as we have built out a road map in terms of what applications and projects we...
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Loyalty
I'm not sold on Clearsense, but they are doing a good job, so I would buy from them again. However,...
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Loyalty
Overall, we chose Clearsense because of functionality, capability, and reputation. We partnered with...
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Culture
There are things that Clearsense wants to sell us on, but with the contract that we have in place,...
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Loyalty, Value
We are sunsetting one of our systems that is at the end of its life, and instead of keeping that...
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Relationship, Operations
Overall, we are satisfied with the product. On the implementation side, we would have liked to have...
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Loyalty, Product
One of the vendors that we ingested from housed our claims data, and several pieces of claim...
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Value
With Clearsense, we have a monthly flat rate, so they really aren't nickel-and-diming us, but we...
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Relationship, Operations
Clearsense is relatively good about letting us know of problems that are coming. I don't know that...
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Loyalty
Due to the timeline of setting up the system, it is not meeting all of our needs today. Clearsense...
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Operations
We have had some pretty significant struggles moving forward with Clearsense. I can't put all the...
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Relationship
Clearsense pretty much keeps me at one or two folks and doesn't bring anyone else in. I have not...
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Product
Clearsense is relatively helpful in trying to ensure everything launches from within our EHR...
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Operations
The system is doing what it has to but not fully to our staff’s expectations. We have a few experts...
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Operations
The most significant barrier during the implementation was Clearsense’s lack of commitment to true...
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Operations, Product
Clearsense is definitely getting to where they need to be with the product's ease of use. They have...
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Relationship
We don't deal with Clearsense's support people much over the phone. We mostly deal with them over...
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Operations, Product
There are several things that make us extremely satisfied with 1Clearsense Data Archiving. The first...
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Loyalty
When we considered 1Clearsense Data Archiving, one component in our decision to go with it was the...
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Product
I haven't had any derogatory feedback on the usage of 1Clearsense Data Archiving, and that tells me...
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Value
Clearsense doesn’t charge for every little thing; there are no extra charges per dataset, and that...
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Relationship
Clearsense is a really good team to work with. They are very communicative and forthcoming. We have...
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Relationship
Clearsense keeps their promises as well as they can. Everyone makes mistakes and overpromises...
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Product, Value
I like the system's predictability and our archiving. The system has pushed structure around the...
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Product
I would always like to go faster in the system. I want to reduce the time between legacy system...
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Relationship
Clearsense has been a good partner. My colleagues and teammates who use the system feel like they...
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Product
Clearsense's system is user-friendly. The data is organized in a way that groups all the different...
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Relationship
Clearsense has great customer service people. If I ask them a question, they are very quick and...
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Commentary Summary
Comment Type Breakout