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Clearsense's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

COVID-19 selfassessment tool
Free conversational AI assistant to address common questions about COVID-19 and guide patients through a self-assessment

Clearsense is sharing a complimentary enterprise COVID-19 self-assessment tool developed by Hyro. This conversational AI assistant provides real-time updates from the CDC on the COVID-19 outbreak.

The COVID-19 assistant enables healthcare organizations to address common questions about the coronavirus, guide people through a self-assessment, and evaluate their risk for infection in a swift, seamless interface. It is simple and easy to install on any website using a basic JavaScript code.

The information provided by the assistant is based on information provided by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). Unlike a typical FAQ or chat solution for COVID-19, there is no list of questions for patients to filter through. This tool allows patients to type or speak a question of interest using their own language. By implementing natural language understanding (NLU) capabilities, the tool can continuously understand and guide patients through a conversation, including suggesting additional topics based on the patient’s previous question.

This tool is available for healthcare systems to use on their websites as well to assist with providing accurate information to patients and communities while freeing up time for call centers. We are partnering to offer this free of charge and as part of our promise to connect our customers to technologies to improve care.