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CEO/President

Our relationship with the vendor has been excellent. Our organizations have matured together. We...

Jul 2021
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CEO/President

The vendor's support has been great. They are proactive. The vendor has continued to grow and build...

Jul 2021
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CEO/President

The vendor has helped us accelerate our development and improve the model and impact of the...

Jul 2021
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CEO/President

Finding the right partner and expertise is critical in integrating AI into our processes to make us...

Jul 2021
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CEO/President

We use the solution to improve our risk prediction model. We also use it for certain use cases to...

Jul 2021
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CEO/President

Artificial intelligence has made us more precise. It is really dynamic. We have been able to...

Jul 2021
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CEO/President

The vendor helps us get comfortable with the service component of the solution and understand what...

Jul 2021
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CMO

We found ClosedLoop.ai at a HIMSS conference. We were looking for a solution to dynamically...

Jul 2021
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Director

The vendor has been a great partner. They have been giving us a bunch of time with their data...

Jul 2021
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Director

I engage with the vendor's executives a lot. A year from now, I will probably be engaging with them...

Jul 2021
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CMO

Our experience with ClosedLoop.ai has been nothing but positive. They have always been really...

Jul 2021
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CMO

From an affordability perspective, we can bring in all types of IT solutions, but pretty soon, they...

Jul 2021
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CMO

A lot of ClosedLoop.ai’s benefit was statistical analysis, but a lot of it was also looking at some...

Jul 2021
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CEO/President

ClosedLoop.ai won an award from CMS for a user interface that gives someone a snapshot of a...

Jul 2021
||
(0)
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CEO/President

I think we will expand ClosedLoop.ai's system to other payer demographics. For example, our Medicare...

Jul 2021
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CEO/President

After we had signed the original contract with ClosedLoop.ai, we never had a conversation about the...

Jul 2021
||
(0)
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CEO/President

We are using the product in our integration with our primary care doctors and staff.

Jul 2021
||
(0)
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CEO/President

The product’s ease of use is even better than it was in the past. I would rate it above the highest...

Jul 2021
||
(0)
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CEO/President

ClosedLoop.ai really does stand out. Software companies are hit and miss. It is very rare that we...

Jul 2021
||
(0)
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CEO/President

We have had a remarkable experience with ClosedLoop.ai. They are producing a fairly innovative idea...

Jul 2021
||
(0)
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CEO/President

The most important thing that we have identified with the product is Medicaid patients. We are using...

Jul 2021
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CEO/President

We have frequent meetings with the vendor. Those have been invaluable to us in terms of helping us...

Jul 2021
||
(0)
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CEO/President

ClosedLoop.ai takes filed workers and interprets their needs through a data science lens. Then, they...

Jul 2021
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VP/Other Executive

ClosedLoop.ai won a CMS award for AI platforms this year, and that was very impactful. That really...

Jul 2021
||
(0)
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VP/Other Executive

It is a little early to claim total success. There is some room to grow with more models and more...

Jul 2021
||
(0)
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VP/Other Executive

I would definitely buy Healthcare’s Data Science Platform again. The architecture is very flexible...

Jul 2021
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VP/Other Executive

An executive is in touch with us all the time. There is always an occasional question about when...

Jul 2021
||
(0)
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CFO

Some of the things in the solution aren't integral. There are some slight improvements that the...

Jul 2021
||
(0)
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CFO

The solution integrates into our software the way that we hoped it would. We haven't had any...

Jul 2021
||
(0)
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CFO

ClosedLoop.ai's support people are excellent. They are involved when they need to be, but they are...

Jul 2021
||
(0)
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CFO

I wouldn't say that we have received our money's worth from the solution yet, but we are very...

Jul 2021
||
(0)
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CFO

I would highly recommend ClosedLoop.ai to people who I feel would be able to use the solution...

Jul 2021
||
(0)
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CFO

ClosedLoop.ai's team does a good job of supporting, responding to, and working with us. They help us...

Jul 2021
||
(0)
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CFO

The initial task that we gave the vendor was to help us create a predictive model. We have been able...

Jul 2021
||
(0)
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CFO

ClosedLoop.ai is very helpful. They support us when we need them. Our interventions aren't in their...

Jul 2021
||
(0)
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CMO

This vendor helps us with risk stratification. This solution gives us a risk number and the...

Oct 2020
||
(0)
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CMO

ClosedLoop.ai's customer service has been really good. They listen to us and guide us in asking the...

Oct 2020
||
(0)
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CMO

ClosedLoop.ai comes to us with ideas about areas where they have helped other clients. The vendor...

Oct 2020
||
(0)
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CMO

I would say that ClosedLoop.ai's training for applying this tool was good. I didn't get a lot of...

Oct 2020
||
(0)
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CMO

ClosedLoop.ai meets with us on a regular basis. We do strategic planning with them to understand how...

Oct 2020
||
(0)
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CMO

Sometimes, solutions are really useful but their cost is prohibitive. Before we can even prove a...

Oct 2020
||
(0)
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CMO

ClosedLoop.ai diversifies stratification, and that integrates into our care management platform. The...

Oct 2020
||
(0)
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VP/Other Executive

We met ClosedLoop.ai at a conference. Our group is very open to relationships, piloting, and doing...

Sep 2020
||
(0)
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VP/Other Executive

We are still kind of finishing up pilot mode. It has been very useful for us in our innovation lab,...

Sep 2020
||
(0)
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VP/Other Executive

ClosedLoop.ai provides prebuilt algorithms and the ability to build them on our own. We are...

Sep 2020
||
(0)
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VP/Other Executive

The connection to healthcare use cases is out of the box, and there is some model explainability...

Sep 2020
||
(0)
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VP/Other Executive

We are still pretty new to the system, so we are seeing what is possible. We don’t have trackable...

Sep 2020
||
(0)
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VP/Other Executive

During the implementation, ClosedLoop.ai was very responsive. I am not sure whether they are...

Sep 2020
||
(0)
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VP/Other Executive

The platform is new, and there were some instances where we influenced the product road map when...

Sep 2020
||
(0)
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VP/Other Executive

ClosedLoop.ai has a little room to grow, but things have been fine. They are really responsive to...

Sep 2020
||
(0)
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CFO

We are pretty early on in the relationship, but we have been having conversations and testing...

Sep 2020
||
(0)
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CFO

We are not initially using the vendor for healthcare-specific outcomes. I did a tremendous amount of...

Sep 2020
||
(0)
 Thank you  Helpful

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CFO

ClosedLoop.ai does work in the healthcare industry, and they have a library of prebuilt healthcare...

Sep 2020
||
(0)
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CFO

What we like about ClosedLoop.ai is they almost have a risk-free evaluation. They will build a basic...

Sep 2020
||
(0)
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CFO

I really like the idea of the solution, and the customer experience is really great. The vendor is...

Sep 2020
||
(0)
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CFO

The system is customizable. The offering probably wouldn’t be the same for every customer. We can...

Sep 2020
||
(0)
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CFO

Giving our tech and data analyst team members the tool is going to amplify their abilities. What the...

Sep 2020
||
(0)
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CFO

The vendor's implementation was really good. The training was great. The vendor has a dedicated...

Sep 2020
||
(0)
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CFO

There is nobody who is at the data scientist level in our organization, but we are able to get that...

Sep 2020
||
(0)
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CFO

It is hard to know whether the solution is part of our long-term plans. I don't think it is going to...

Sep 2020
||
(0)
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CFO

We hope to see that even if we technically could do things on our own, it is still better for us to...

Sep 2020
||
(0)
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CFO

In terms of driving outcomes, I am very confident because the vendor is not just focused on the AI...

Sep 2020
||
(0)
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CFO

For support, we have been doing phone calls and Zoom video conferences, and we have been having...

Sep 2020
||
(0)
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CFO

We had more executive involvement in the beginning. We haven’t needed to have executive involvement...

Sep 2020
||
(0)
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CFO

During the sales cycle, the vendor had an account executive who was very on top of things and was...

Sep 2020
||
(0)
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CFO

We haven’t taken the solution from A to Z, but so far, the system is working as promoted. The vendor...

Sep 2020
||
(0)
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CFO

The vendor does not nickel-and-dime. They are very up front and transparent about what things cost...

Sep 2020
||
(0)
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CFO

With the organization of peers, people have to have certain folks on their team who can take the...

Sep 2020
||
(0)
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VP/Other Executive

ClosedLoop.ai has been very sophisticated in our partnership. The vendor has an A-team type of team....

Sep 2020
||
(0)
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VP/Other Executive

We have been very happy with the ClosedLoop.ai platform. We are no at the point of saying that it...

Sep 2020
||
(0)
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 or  to see details.

VP/Other Executive

We didn’t go through an RFA for machine learning; we were introduced to ClosedLoop.ai through a...

Sep 2020
||
(0)
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VP/Other Executive

People come to us with lots of platforms, and we listen and learn so that we can internally build...

Sep 2020
||
(0)
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VP/Other Executive

There is nothing that ClosedLoop.ai needs to improve on. We haven’t gotten to the full, long-term...

Sep 2020
||
(0)
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 or  to see details.

VP/Other Executive

Our initial training was delayed. We are doing some cool things with the vendor right now. They gave...

Sep 2020
||
(0)
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VP/Other Executive

There has been a lot of turnover with our account executives. I would like to see some consistency...

Sep 2020
||
(0)
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VP/Other Executive

The vendor works with us to customize the product. They help us resolve issues quickly, and they are...

Sep 2020
||
(0)
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VP/Other Executive

The vendor came out with a new model during the pandemic, and they worked with us to leverage the...

Sep 2020
||
(0)
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VP/Other Executive

The product has definitely evolved as we have gone along. The vendor built something into the tool...

Sep 2020
||
(0)
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CEO/President

ClosedLoop.ai was obviously entrepreneurial in getting started. They did a great job from beginning...

Sep 2020
||
(0)
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CEO/President

ClosedLoop.ai can integrate their system with some tools that we use. Basically, data feeds have to...

Sep 2020
||
(0)
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CEO/President

ClosedLoop.ai had some experience with nonhospital systems, and that gave them a little advantage....

Sep 2020
||
(0)
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CEO/President

We are not expecting the vendor to have multiple use cases across our enterprise. We are just going...

Sep 2020
||
(0)
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CEO/President

We depend on a payer to give us the data, and that is the hardest and longest part of the work. We...

Sep 2020
||
(0)
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CEO/President

The people on the vendor's team are highly engaged. From the product support people to the account...

Sep 2020
||
(0)
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CEO/President

The vendor could get better if they provided tests of outcomes. I wish they had asked us at the...

Sep 2020
||
(0)
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CEO/President

The vendor seems to be focusing on the space of using the human intelligence of the customer, their...

Sep 2020
||
(0)
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Manager

ClosedLoop.ai acts as a feature store. I think other products have data breaks or something. If we...

Aug 2020
||
(0)
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Manager

The main value ClosedLoop.ai's software adds is that I can actually get the business to use the...

Aug 2020
||
(0)
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Manager

ClosedLoop.ai's thing is healthcare. They took the time to partner with us on a very specific use...

Aug 2020
||
(0)
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Manager

I have a whole product road map with ClosedLoop.ai. The support for unsupervised learning, like...

Aug 2020
||
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Manager

ClosedLoop.ai has a lot of amazing population health analytics. They have a suite of things that...

Aug 2020
||
(0)
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Manager

The trade-off that I notice with ClosedLoop.ai's solution compared to the solution of another vendor...

Aug 2020
||
(0)
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CEO/President

We wanted to use the product for population health and SDOH. The things we can do with the...

Aug 2020
||
(0)
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CEO/President

We had a few setbacks that delayed our implementation, but ClosedLoop.ai was good and worked with...

Aug 2020
||
(0)
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CEO/President

The ClosedLoop.ai solution is turnkey for us. We wanted a numeric score that ranks people using an...

Aug 2020
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