Healthcare’s Data Science Platform
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Ryan Pretnik
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User Commentary

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Manager

Functionality and Upgrades

We really like ClosedLoop.ai's product. We can easily do certain modifications in the system that...

Sep 2022
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Manager

Functionality and Upgrades

In terms of model descriptions, the solution's outcomes are pretty clean and easy to understand. The...

Sep 2022
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Manager

ROI / Cost (care and feeding)

I want to highlight the social demographics that the system adds to the top of our claims data to...

Sep 2022
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Manager

Implementation and Training

There could be some improvements to our care managers' and nurse navigators' training as they go...

Sep 2022
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CTO

Technology

ClosedLoop.ai’s strengths are that they have some very smart data scientists and that their...

Sep 2022
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CTO

ROI / Cost (care and feeding)

We have some issues on pricing that the people we work with at ClosedLoop.ai are not empowered to...

Sep 2022
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CTO

Lessons Learned

I would tell another organization to bring a very well-defined problem that they are already...

Sep 2022
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CTO

Relationship

It takes ClosedLoop.ai way too long to iterate, deliver, and get things right. The vendor should...

Sep 2022
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Director

Relationship

Everything that we have done with the vendor has gone really well. All of the vendor's people who we...

Sep 2022
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Director

Functionality and Upgrades

We don't fully understand what a lot of products are doing behind the scenes. That is not the case...

Sep 2022
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Director

ROI / Cost (care and feeding)

We can identify the patients who are the most likely to benefit from specific programs. On our...

Sep 2022
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Director

Lessons Learned

We are trying to bring the product to our entire enterprise so that we can continue to find the best...

Sep 2022
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Director

Other Observations & Comments

We haven't needed much training on the system because our use of the system has been limited so far,...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

The platform does what it is supposed to do in terms of creating models and actionable events to...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

Healthcare's Data Science Platform is easy to use. There is a bit of a learning curve to the...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

I am not exactly expecting new technology on the vendor’s end since the platform is very specific....

Sep 2022
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Analyst/Coordinator

Implementation and Training

The training was pretty much a two-day course. I would have liked for it to have been longer. There...

Sep 2022
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Analyst/Coordinator

Lessons Learned

ClosedLoop.ai has a very specific type of technology. I would recommend the platform to healthcare...

Sep 2022
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VP/Other Executive

Relationship

We are identifying our highest-risk patients appropriately with the product's algorithms. That has...

Sep 2022
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CEO/President

ROI / Cost (care and feeding)

The vendor does very key work that is very helpful for us. The system acts as a risk-stratification...

Sep 2022
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CEO/President

ROI / Cost (care and feeding)

The vendor doesn't nickel-and-dime us. We aren't limited by our contract or funding when it comes to...

Sep 2022
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CEO/President

Implementation and Training

ClosedLoop.ai isn't a normal company. It is a great company. Our implementation with ClosedLoop.ai...

Sep 2022
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CEO/President

Other Observations & Comments

We work with a number of tools and vendors. ClosedLoop.ai's platform hasn't integrated seamlessly...

Sep 2022
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CEO/President

Service and Support

I haven't heard any complaints from my people about the vendor's support.

Sep 2022
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CEO/President

Relationship

The vendor's executives have done a phenomenal job on our engagement with them.

Sep 2022
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CEO/President

ROI / Cost (care and feeding)

Data accuracy is challenging in any data set. If we put dirty data into the system, then we will get...

Sep 2022
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CEO/President

Future Outlook

The vendor is building their product suite out of prebuilt models. As those models grow, they will...

Sep 2022
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CEO/President

Functionality and Upgrades

The things we like most about the product are that it has ease of use and that it can extend the...

Sep 2022
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CEO/President

Technology

We recently completed a large project, and we used the product to extract the data from that...

Sep 2022
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CEO/President

Relationship

Occasionally, high-level ClosedLoop.ai executives pop in and make sure everything is okay. Every...

Sep 2022
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CEO/President

Technology

I wouldn’t know what to suggest to ClosedLoop.ai because they seem to be more on the cutting edge...

Sep 2022
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CEO/President

Interfacing and Integration

ClosedLoop.ai was able to bring in integration sources that I wouldn’t have thought of. I didn’t...

Sep 2022
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CEO/President

Implementation and Training

ClosedLoop.ai has been really patient with us, and they were great during our implementation. They...

Sep 2022
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CEO/President

Functionality and Upgrades

We have been looking at expanding our use of the product to the rest of our facility. We have found...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

My favorite thing about the solution is its ability to provide easy-to-understand data for the...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

Our organization likes the system's feature library. I love the fact that the vendor is building...

Aug 2022
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VP/Other Executive

Future Outlook

As ClosedLoop.ai grows as a company, their capacity will also continue to grow. I am confident that...

Aug 2022
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VP/Other Executive

Other Observations & Comments

The vendor is considering moving their data to a separate cloud. I think that it would be nice if...

Aug 2022
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VP/Other Executive

Service and Support

When we reach out to the vendor for advice, they are proactive, and they send us information.

Aug 2022
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VP/Other Executive

Relationship

ClosedLoop.ai is extremely collaborative. They deal with capacity issues, but they are extremely...

Aug 2022
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor definitely avoids charging us for every little thing. We agree on an amount with them on...

Aug 2022
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VP/Other Executive

Technology

The thing that I like the most about the system is its ability to visualize the results of...

Aug 2022
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CMO

ROI / Cost (care and feeding)

The vendor has done the things that we have asked them to do. The solution is a predictive...

Aug 2022
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CMO

Relationship

The system's predictive analytics have been really valuable and affordable. The vendor is reliable,...

Aug 2022
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CEO/President

ROI / Cost (care and feeding)

I am not surprised that ClosedLoop.ai won the Artificial Intelligence Health Outcomes Challenge from...

Dec 2021
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CEO/President

Relationship

We are regularly involved with the vendor’s executives. ClosedLoop.ai has an executive named Carol...

Dec 2021
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CEO/President

ROI / Cost (care and feeding)

We are trying to look at medical cost trends with a much greater degree of scrutiny. We are also...

Dec 2021
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CEO/President

Interfacing and Integration

Currently, the product outputs into whatever we want, but ClosedLoop.ai doesn't have something...

Dec 2021
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CEO/President

Lessons Learned

When we are working with a nimble company that focuses exclusively on AI, we take a different...

Dec 2021
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CEO/President

Functionality and Upgrades

AI is so new that most physicians are totally foreign to it. The vendor has done an excellent job of...

Dec 2021
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CEO/President

Implementation and Training

The vendor is learning how to communicate with people who aren't familiar with AIs and their...

Dec 2021
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CEO/President

Relationship

The vendor has excellent people. Those people can cover a lot of ground, and they have had a great...

Dec 2021
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CEO/President

Win/Loss - Why they were selected (by current clients)

Before we bought the solution, I did my homework. In that homework, I found out that ClosedLoop.ai...

Dec 2021
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CEO/President

Functionality and Upgrades

We use ClosedLoop.ai's system as our way to do analytics and predictive modeling. One of the key...

Dec 2021
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CEO/President

ROI / Cost (care and feeding)

ClosedLoop.ai has turned things around fast and helped us with things that are important to us. They...

Dec 2021
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CEO/President

Functionality and Upgrades

In this industry, there is a lot of talk about predictive analytics and AI and whose technology is...

Dec 2021
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We chose ClosedLoop.ai's product because I had some experience with them. I was impressed with their...

Dec 2021
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VP/Other Executive

Relationship

The vendor has been very responsive. So far, our relationship has been going really well.

Dec 2021
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VP/Other Executive

Lessons Learned

Our project with ClosedLoop.ai is going well. We are about to complete the end process, and we...

Dec 2021
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VP/Other Executive

Relationship

The vendor has been very amenable and customer focused. They are quick to respond in any situation...

Dec 2021
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VP/Other Executive

Other Observations & Comments

Internally, we are building some of the things that the vendor offers. In the future, we will be...

Dec 2021
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Analyst/Coordinator

Relationship

The folks at ClosedLoop.ai are really smart. I can tell they are smart by chatting with them and...

Dec 2021
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Analyst/Coordinator

Interfacing and Integration

On the integration side, I gave ClosedLoop.ai a type of work that is usually universally hated. But...

Dec 2021
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Analyst/Coordinator

Functionality and Upgrades

Data-science integrations are hard. Deploying software is substantially easier than deploying...

Dec 2021
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Analyst/Coordinator

Other Observations & Comments

There is a business strategy for ClosedLoop.ai where it is good to have a proprietary platform in...

Dec 2021
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Analyst/Coordinator

Relationship

The thing I am most interested in from ClosedLoop.ai is the expertise that they have. Their folks...

Dec 2021
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Analyst/Coordinator

Relationship

One thing that has been really interesting about working with ClosedLoop.ai is that they have some...

Dec 2021
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

The main reason we looked at ClosedLoop.ai was the CMS awards. ClosedLoop.ai had provided some demos...

Dec 2021
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VP/Other Executive

Implementation and Training

ClosedLoop.ai was very fast to work with us. It probably took more time to do the legal things than...

Dec 2021
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VP/Other Executive

ROI / Cost (care and feeding)

We were seeing a good percentage of results coming out of ClosedLoop.ai's system that actually came...

Dec 2021
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VP/Other Executive

Interfacing and Integration

I wish that ClosedLoop.ai had more of an overall platform. I don't think our goal is to have...

Dec 2021
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VP/Other Executive

Future Outlook

I don't plan to use ClosedLoop.ai's system for AI needs across the enterprise, but I would like to....

Dec 2021
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CEO/President

Functionality and Upgrades

We have never had a problem with the product or any of its upgrades. ClosedLoop.ai has done exactly...

Dec 2021
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CEO/President

ROI / Cost (care and feeding)

ClosedLoop.ai has the analytic ability to figure out what the right question is, look at the...

Dec 2021
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CEO/President

Future Outlook

We will use ClosedLoop.ai's product in other ways in the future. One thing that is so brilliant...

Dec 2021
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CEO/President

Sales and Contracting

ClosedLoop.ai runs a strong, first-class sales process. They understand what we are trying to do,...

Dec 2021
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CMO

Functionality and Upgrades

For my informatics team, the product has been incredibly easy to use.

Dec 2021
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CMO

Relationship

What we appreciate about the vendor more than anything is that they are fierce about matching models...

Dec 2021
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CMO

Win/Loss - Why they were selected (by current clients)

I wasn't involved in the initial decision to buy the product. I am not sure that we spend a...

Dec 2021
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VP/Other Executive

Interfacing and Integration

The product has some opportunities for further integration. The last little bit of integration to...

Dec 2021
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CEO/President

Implementation and Training

ClosedLoop.ai's onboarding was done right. My only criticism is they maybe had too many people on...

Dec 2021
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CEO/President

Sales and Contracting

ClosedLoop.ai is a bit of a victim of their own success. The sales process was so good; the vendor...

Dec 2021
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CEO/President

Relationship

I have been really happy with ClosedLoop.ai. They have gone above and beyond what I would expect...

Dec 2021
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CEO/President

Functionality and Upgrades

The platform helped us reveal where we should structure our data and where we should ask our members...

Dec 2021
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CEO/President

Relationship

If we get a report and don't understand it, ClosedLoop.ai will sit with us, explain it in detail,...

Dec 2021
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VP/Other Executive

Relationship

A large number of new members came into our care management process, and we needed to quickly...

Sep 2021
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VP/Other Executive

Other Observations & Comments

We have a limited number of resources to do outreach, so we use AI to identify the population that...

Sep 2021
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VP/Other Executive

Functionality and Upgrades

We have seen a decrease in the number of readmissions. That is where we can see the results. The...

Sep 2021
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VP/Other Executive

Relationship

ClosedLoop.ai's team is flexible. The team seems ready and willing to take a look at every stupid...

Sep 2021
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VP/Other Executive

Relationship

We have a solid data warehouse. Most of the data that we have is in good shape by the time it gets...

Sep 2021
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VP/Other Executive

Lessons Learned

Before we start building a model, it is important to figure out what problem we are trying to solve....

Sep 2021
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VP/Other Executive

Relationship

We can develop models on our own, or we can work with ClosedLoop.ai. There is a range. They can do...

Sep 2021
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VP/Other Executive

Other Observations & Comments

As ClosedLoop.ai grows, the challenge is that they throw in different people into the process. The...

Sep 2021
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