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Healthcare’s Data Science Platform Comments
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Commentary Summary
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User Commentary
CEO/President
Our relationship with the vendor has been excellent. Our organizations have matured together. We...
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CEO/President
The vendor's support has been great. They are proactive. The vendor has continued to grow and build...
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CEO/President
The vendor has helped us accelerate our development and improve the model and impact of the...
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CEO/President
Finding the right partner and expertise is critical in integrating AI into our processes to make us...
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CEO/President
We use the solution to improve our risk prediction model. We also use it for certain use cases to...
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CEO/President
Artificial intelligence has made us more precise. It is really dynamic. We have been able to...
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CEO/President
The vendor helps us get comfortable with the service component of the solution and understand what...
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CMO
We found ClosedLoop.ai at a HIMSS conference. We were looking for a solution to dynamically...
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Director
The vendor has been a great partner. They have been giving us a bunch of time with their data...
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Director
I engage with the vendor's executives a lot. A year from now, I will probably be engaging with them...
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CMO
Our experience with ClosedLoop.ai has been nothing but positive. They have always been really...
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CMO
From an affordability perspective, we can bring in all types of IT solutions, but pretty soon, they...
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CMO
A lot of ClosedLoop.ai’s benefit was statistical analysis, but a lot of it was also looking at some...
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CEO/President
ClosedLoop.ai won an award from CMS for a user interface that gives someone a snapshot of a...
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CEO/President
I think we will expand ClosedLoop.ai's system to other payer demographics. For example, our Medicare...
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CEO/President
After we had signed the original contract with ClosedLoop.ai, we never had a conversation about the...
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CEO/President
We are using the product in our integration with our primary care doctors and staff.
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CEO/President
The product’s ease of use is even better than it was in the past. I would rate it above the highest...
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CEO/President
ClosedLoop.ai really does stand out. Software companies are hit and miss. It is very rare that we...
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CEO/President
We have had a remarkable experience with ClosedLoop.ai. They are producing a fairly innovative idea...
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CEO/President
The most important thing that we have identified with the product is Medicaid patients. We are using...
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CEO/President
We have frequent meetings with the vendor. Those have been invaluable to us in terms of helping us...
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CEO/President
ClosedLoop.ai takes filed workers and interprets their needs through a data science lens. Then, they...
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VP/Other Executive
ClosedLoop.ai won a CMS award for AI platforms this year, and that was very impactful. That really...
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VP/Other Executive
It is a little early to claim total success. There is some room to grow with more models and more...
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VP/Other Executive
I would definitely buy Healthcare’s Data Science Platform again. The architecture is very flexible...
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VP/Other Executive
An executive is in touch with us all the time. There is always an occasional question about when...
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CFO
Some of the things in the solution aren't integral. There are some slight improvements that the...
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CFO
The solution integrates into our software the way that we hoped it would. We haven't had any...
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CFO
ClosedLoop.ai's support people are excellent. They are involved when they need to be, but they are...
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CFO
I wouldn't say that we have received our money's worth from the solution yet, but we are very...
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CFO
I would highly recommend ClosedLoop.ai to people who I feel would be able to use the solution...
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CFO
ClosedLoop.ai's team does a good job of supporting, responding to, and working with us. They help us...
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CFO
The initial task that we gave the vendor was to help us create a predictive model. We have been able...
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CFO
ClosedLoop.ai is very helpful. They support us when we need them. Our interventions aren't in their...
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CMO
This vendor helps us with risk stratification. This solution gives us a risk number and the...
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CMO
ClosedLoop.ai's customer service has been really good. They listen to us and guide us in asking the...
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CMO
ClosedLoop.ai comes to us with ideas about areas where they have helped other clients. The vendor...
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CMO
I would say that ClosedLoop.ai's training for applying this tool was good. I didn't get a lot of...
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CMO
ClosedLoop.ai meets with us on a regular basis. We do strategic planning with them to understand how...
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CMO
Sometimes, solutions are really useful but their cost is prohibitive. Before we can even prove a...
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CMO
ClosedLoop.ai diversifies stratification, and that integrates into our care management platform. The...
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VP/Other Executive
We met ClosedLoop.ai at a conference. Our group is very open to relationships, piloting, and doing...
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VP/Other Executive
We are still kind of finishing up pilot mode. It has been very useful for us in our innovation lab,...
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VP/Other Executive
ClosedLoop.ai provides prebuilt algorithms and the ability to build them on our own. We are...
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VP/Other Executive
The connection to healthcare use cases is out of the box, and there is some model explainability...
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VP/Other Executive
We are still pretty new to the system, so we are seeing what is possible. We don’t have trackable...
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VP/Other Executive
During the implementation, ClosedLoop.ai was very responsive. I am not sure whether they are...
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VP/Other Executive
The platform is new, and there were some instances where we influenced the product road map when...
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VP/Other Executive
ClosedLoop.ai has a little room to grow, but things have been fine. They are really responsive to...
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CFO
We are pretty early on in the relationship, but we have been having conversations and testing...
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CFO
We are not initially using the vendor for healthcare-specific outcomes. I did a tremendous amount of...
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CFO
ClosedLoop.ai does work in the healthcare industry, and they have a library of prebuilt healthcare...
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CFO
What we like about ClosedLoop.ai is they almost have a risk-free evaluation. They will build a basic...
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CFO
I really like the idea of the solution, and the customer experience is really great. The vendor is...
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CFO
The system is customizable. The offering probably wouldn’t be the same for every customer. We can...
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CFO
Giving our tech and data analyst team members the tool is going to amplify their abilities. What the...
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CFO
The vendor's implementation was really good. The training was great. The vendor has a dedicated...
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CFO
There is nobody who is at the data scientist level in our organization, but we are able to get that...
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CFO
It is hard to know whether the solution is part of our long-term plans. I don't think it is going to...
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CFO
We hope to see that even if we technically could do things on our own, it is still better for us to...
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CFO
In terms of driving outcomes, I am very confident because the vendor is not just focused on the AI...
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CFO
For support, we have been doing phone calls and Zoom video conferences, and we have been having...
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CFO
We had more executive involvement in the beginning. We haven’t needed to have executive involvement...
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CFO
During the sales cycle, the vendor had an account executive who was very on top of things and was...
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CFO
We haven’t taken the solution from A to Z, but so far, the system is working as promoted. The vendor...
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CFO
The vendor does not nickel-and-dime. They are very up front and transparent about what things cost...
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CFO
With the organization of peers, people have to have certain folks on their team who can take the...
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VP/Other Executive
ClosedLoop.ai has been very sophisticated in our partnership. The vendor has an A-team type of team....
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VP/Other Executive
We have been very happy with the ClosedLoop.ai platform. We are no at the point of saying that it...
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VP/Other Executive
We didn’t go through an RFA for machine learning; we were introduced to ClosedLoop.ai through a...
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VP/Other Executive
People come to us with lots of platforms, and we listen and learn so that we can internally build...
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VP/Other Executive
There is nothing that ClosedLoop.ai needs to improve on. We haven’t gotten to the full, long-term...
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VP/Other Executive
Our initial training was delayed. We are doing some cool things with the vendor right now. They gave...
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VP/Other Executive
There has been a lot of turnover with our account executives. I would like to see some consistency...
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VP/Other Executive
The vendor works with us to customize the product. They help us resolve issues quickly, and they are...
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VP/Other Executive
The vendor came out with a new model during the pandemic, and they worked with us to leverage the...
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VP/Other Executive
The product has definitely evolved as we have gone along. The vendor built something into the tool...
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CEO/President
ClosedLoop.ai was obviously entrepreneurial in getting started. They did a great job from beginning...
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CEO/President
ClosedLoop.ai can integrate their system with some tools that we use. Basically, data feeds have to...
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CEO/President
ClosedLoop.ai had some experience with nonhospital systems, and that gave them a little advantage....
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CEO/President
We are not expecting the vendor to have multiple use cases across our enterprise. We are just going...
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CEO/President
We depend on a payer to give us the data, and that is the hardest and longest part of the work. We...
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CEO/President
The people on the vendor's team are highly engaged. From the product support people to the account...
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CEO/President
The vendor could get better if they provided tests of outcomes. I wish they had asked us at the...
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CEO/President
The vendor seems to be focusing on the space of using the human intelligence of the customer, their...
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Manager
ClosedLoop.ai acts as a feature store. I think other products have data breaks or something. If we...
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Manager
The main value ClosedLoop.ai's software adds is that I can actually get the business to use the...
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Manager
ClosedLoop.ai's thing is healthcare. They took the time to partner with us on a very specific use...
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Manager
I have a whole product road map with ClosedLoop.ai. The support for unsupervised learning, like...
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Manager
ClosedLoop.ai has a lot of amazing population health analytics. They have a suite of things that...
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Manager
The trade-off that I notice with ClosedLoop.ai's solution compared to the solution of another vendor...
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CEO/President
We wanted to use the product for population health and SDOH. The things we can do with the...
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CEO/President
We had a few setbacks that delayed our implementation, but ClosedLoop.ai was good and worked with...
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CEO/President
The ClosedLoop.ai solution is turnkey for us. We wanted a numeric score that ranks people using an...
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