Bookmark

CloudWave Application Hosting Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
VP of Engagement
KLAS VP of Engagement - Daniel Zeitner
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

CIO

Things are going extremely well with CloudWave. We have a great, open partnership and dialogue with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

I can text CloudWave’s leaders, and they get things done. There isn’t a better situation I could...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Director

CloudWave looks at things from a cybersecurity standpoint. They work with other firms and have...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Director

Whenever we have had an issue, even if it is a minor issue, we can easily call up CloudWave, and...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

Director

We have a really good partnership with CloudWave. They are always up front with us, and we are...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

CIO

Our experience with CloudWave has been consistent and good. CloudWave is a niche player, and they...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

CloudWave’s executives constantly reach out to me, and they hear the concerns I may have. We have a...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

I do like CloudWave’s service. It is top-notch. I love it. It is very reliable. I do not like the...

Comment Tone Neutral
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

CIO

I don't ever hear anything about strategy from CloudWave other than trying to sell me security. I...

Comment Tone Neutral
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

CIO

CloudWave is potentially missing the boat in that there is nothing to really differentiate them from...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

In general, CloudWave provides the value that they sell, and their stability has definitely improved...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

 or  to see details.

CIO

The area where I would expect much more from CloudWave is proactive recommendations. If they truly...

Comment Tone Negative
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

CIO

If I could wave a magic wand, my expectation for CloudWave, a firm pitched to us as MEDITECH’s...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

Every interaction that we have with CloudWave is positive. The support side has been phenomenal. In...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Director

CloudWave has been a vital portion of our day-to-day operations. A few years ago, the firm was...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Sometimes CloudWave messes things up. They have a tendency to make careless mistakes, but nothing...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Director

CloudWave’s biggest strengths are the technology they are offering and the security, including...

Comment Tone Positive
Pillars Services
Evaluation Unrated

 or  to see details.

Director

CloudWave has performed consistently. Our point of contact is responsive, and we are happy with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

We have pushed CloudWave to optimize what they do to get us where we need to be. We have improved...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

We have glowing feedback for CloudWave. They are fantastic. They are better than anybody I have ever...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

The challenge we had with CloudWave was the cost. CloudWave did increase the cost quite a bit, and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

CloudWave has been a strong partner in terms of providing the service. Their capabilities and skills...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

CloudWave is a great resource. They are extremely knowledgeable. They are constantly evolving and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

CloudWave is consultative. They anticipate potential issues before they occur, and they are pretty...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

CloudWave has been a really good, trusted partner. They have a deep bench for talent. Their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

CloudWave does charge if we need more space or CPU. Change orders are commonplace with them; the...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

 or  to see details.

Director

Our experience with CloudWave has been excellent. They are a good organization. We have a pretty...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Director

We have had some issues in the past because CloudWave didn’t alert us about things. They have alarms...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.