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CodaMetrix Autonomous Coding Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
KLAS Associate Engagement Partner - Connor Northrup
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

CodaMetrix needs to improve their response time and get on the phone to talk through issues instead...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

CodaMetrix is working on improving the transparency of their engine, and that's coming in future...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

We've gone through a lot of changes with CodaMetrix in the last several months. We've lost all of...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We're still working on building and tuning the CodaMetrix Autonomous Coding engine so it can read...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

We have been using the solution for a while, so our setup from all that time ago is not the setup...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Our IT guy is playing with some AI to do some of the radiology coding, and it's been pretty...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

About 50% of what the solution codes autonomously, we are still touching and coding ourselves. A lot...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Other C-Suite

For training, CodaMetrix stays with the staff for the long term to make sure that everybody is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Other C-Suite

I don't know why they did this, but CodaMetrix laid off their experienced staff members and replaced...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Other C-Suite

I’m having issues with CodaMetrix's system with laterality coding, fifth digits, and overall...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Other C-Suite

I wouldn’t buy CodaMetrix's system again because I know now that there are better options out there....

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

As a vendor, CodaMetrix has a long road map for the solutions it wants to deliver, and I think it is...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

At first, when we went live with CodaMetrix, they did not have emergency medicine as part of their...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

I have mixed feelings about CodaMetrix Autonomous Coding because the pathology solution performs...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The first year we were live with CodaMetrix Autonomous Coding, we had a regularly rolling ROI, and...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Manager

I personally don't have a contact at CodaMetrix, but our IT team does. The contact person is very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

CodaMetrix Autonomous Coding is still not perfect, and we are still fine-tuning what it does, but...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Based on how we are set up, we don't have any active production coding staff inside CodaMetrix's...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

CodaMetrix Autonomous Coding is a good product. I don't know that CodaMetrix really is super...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

CodaMetrix Autonomous Coding isn't perfect, but it is good for what it does. CodaMetrix brands this...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

There are definitely differences in the accuracy of the solution within different modalities. It is...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

CodaMetrix is a vendor that really wants to do well. They are growing very quickly, so during our...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

The solution is good, and there is real opportunity in it. We had a clunker customer representative...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We want to eventually expand with CodaMetrix. We want things to be successful. It would be great if...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

We have big issues with CodaMetrix because of how we use the solution for radiology. Secondary and...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

We had an outside contracting group doing some coding, and we had to drop them because of some...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

We have had some struggles with CodaMetrix, but we have also had a lot of struggles on our own end...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We have ventured into looking at other specialties with CodaMetrix Autonomous Coding, but we have...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

We don't have a long-term contract with CodaMetrix. We try to assess the market. Unless something...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

We have unique challenges given our patient demographics, and it has taken longer than expected to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

There are differences between coding accuracy and coding to the greatest specificity. We are very...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Because of our documentation processes and things we have already put into place, we already have...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

As far as coding accuracy goes, for radiology, we have almost 80% accuracy. On the pathology side,...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

I don't have a reason not to buy CodaMetrix Autonomous Coding again. CodaMetrix is a good partners....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

CodaMetrix has reached out to us about development and innovation, but their people could be a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

CodaMetrix's project managers can better explain what machine learning is and how autonomous coding...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

There isn’t really a training program needed for CodaMetrix Autonomous Coding. We have been...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We have a really strong professional relationship with our account manager at CodaMetrix. When we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I have met with a couple of other organizations that are exploring CodaMetrix, and what I usually...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

The professional relationship with the team at CodaMetrix has exceeded my expectations. The timely...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

CodaMetrix keeps growing, and I am curious to see the other areas they expand into. I would love to...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CIO

We look for vendors who can be true partners and deliver value quickly, and CodaMetrix has been one...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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CIO

CodaMetrix has a strong solution that continues to expand into new areas, but what really stands out...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Overall, our experience with CodaMetrix's system has been very positive. The feedback from our...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

We are very satisfied with CodaMetrix's coding accuracy. Their solution delivers accurate,...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

I would like to see CodaMetrix expand into other clinical areas. Obviously, some clinical areas are...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

CodaMetrix's team promises a lot for the solution, and they underdeliver. I am sure that other...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

CodaMetrix Autonomous Coding works, but it does the same things as other solutions. It is not a...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

The way that CodaMetrix Autonomous Coding moved data and interfaced with other systems was poor and...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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