CodaMetrix Autonomous Coding Commentary
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Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
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VP/Other Executive

Relationship

CodaMetrix's team promises a lot for the solution, and they underdeliver. I am sure that other...

Sep 2025
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VP/Other Executive

Loyalty

CodaMetrix Autonomous Coding works, but it does the same things as other solutions. It is not a...

Sep 2025
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VP/Other Executive

Product

The way that CodaMetrix Autonomous Coding moved data and interfaced with other systems was poor and...

Sep 2025
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Director

Product, Value

The system was created by a major medical center with operational people. I love that CodaMetrix has...

Aug 2025
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Director

Relationship

My first meeting with my account manager from CodaMetrix was very lovely. My account manager is...

Aug 2025
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Director

Value

The system can code volumes instead of having someone manually code services. Our projections were...

Aug 2025
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Director

Product

The challenge with CodaMetrix Autonomous Coding is that I have it across a few different...

Aug 2025
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Director

Relationship

I know that CodaMetrix is continuing to grow, and as they get bigger, they are having bandwidth...

Aug 2025
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Director

Loyalty

In 12 months, I hope we will stay on the improvement trajectory. We just launched new logic that is...

Aug 2025
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VP/Other Executive

Product

CodaMetrix's system is very easy to use. The front-end users, meaning the providers, don't see any...

Aug 2025
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VP/Other Executive

Value

With charges from the vendor, CodaMetrix has given me a few waivers here and there. My ROI with...

Aug 2025
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VP/Other Executive

Product, Value

I wouldn't hesitate to recommend the vendor to anyone. Coding is especially hard. It is hard to get...

Aug 2025
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VP/Other Executive

Loyalty

We are going to be implementing more things with CodaMetrix. We regularly put new modalities or...

Aug 2025
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Director

Value

CodaMetrix only charges according to what they code. They don't charge for anything other than that....

Jul 2025
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Director

Relationship

CodaMetrix doesn't do a great job with issues. If we put in a ticket, we wait forever, so they could...

Jul 2025
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Director

Loyalty, Product

We only went to CodaMetrix because we needed a solution for high-volume charges. We were in a bind....

Jul 2025
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Director

Product

We have a lot of denials because the diagnosis coding in CodaMetrix's system isn't as precise as we...

Jul 2025
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CFO

Loyalty, Relationship

We have some wish-list items for the system that we are in the process of working on with...

May 2025
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CFO

Relationship

We talk to CodaMetrix all the time. They have been willing to work with us and really get into the...

May 2025
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VP/Other Executive

Loyalty, Product

Based on everything I see now, I would predict my satisfaction with CodaMetrix to hit around a top...

May 2025
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VP/Other Executive

Loyalty

CodaMetrix is the best of the breed in radiology. They developed radiology stuff in an EHR with that...

May 2025
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VP/Other Executive

Operations

The implementation with CodaMetrix was a struggle at first. We were spoiled by our previous vendor,...

May 2025
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Director

Loyalty, Product

We haven't had CodaMetrix Autonomous Coding in our system for very long, but we have seen some...

Apr 2025
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VP/Other Executive

Product, Value

CodaMetrix's system has surpassed our expectations in the coding rate, and many of our items go...

Apr 2025
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VP/Other Executive

Operations

There was a bit of confusion when starting the project with CodaMetrix, but once we understood the...

Apr 2025
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VP/Other Executive

Relationship, Operations

CodaMetrix has kept their promises about delivering updates to the models and meeting their...

Apr 2025
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VP/Other Executive

Product

CodaMetrix Autonomous Coding does not quite meet all our needs today. I don't know whether this is...

Jan 2025
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VP/Other Executive

Relationship

CodaMetrix has been good. I have never met an AI vendor that hasn't overshot their promise, but...

Jan 2025
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Director

Value

Our departments have used a lot of overtime, including contract coders. It was our goal to get the...

Jan 2025
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Director

Relationship

CodaMetrix struggled to keep their promises in the beginning because they were growing so fast. When...

Jan 2025
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Director

Operations, Product

CodaMetrix implements things on time. They have had to push back a couple of things but with good...

Jan 2025
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Director

Loyalty, Product

At this time, CodaMetrix Autonomous Coding does not code emergency medicine. I'm finding that all...

Jan 2025
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Director

Relationship

CodaMetrix delivers what they say they are going to deliver, but I haven't seen them go above and...

Dec 2024
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Director

Relationship

CodaMetrix initially gave us everything we wanted, and then as they expanded, we were put on the...

Dec 2024
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Director

Relationship

If something is going on with CodaMetrix's system, I just shoot the vendor an email, and I get a...

Dec 2024
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Director

Product, Value

I like the fact that CodaMetrix's system automatically codes the low-to-medium complexity coding...

Dec 2024
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Director

Relationship, Product

I know CodaMetrix is a national product, but I would like the vendor to work on local payer...

Dec 2024
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Director

Relationship, Product

There is something that CodaMetrix is working with us on, so we can see what is coming down the...

Dec 2024
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Director

Operations, Product

Certain areas took a little bit longer for CodaMetrix to implement in, and I think that was just...

Dec 2024
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Director

Operations, Product, Value

CodaMetrix's system is a huge solution to the big problem of finding resources, and the reports are...

Dec 2024
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VP/Other Executive

Loyalty

We are evaluating expanding CodaMetrix Autonomous Coding to other departments, so it is part of our...

Dec 2024
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VP/Other Executive

Loyalty, Product

The weakness of CodaMetrix is that all the autonomous coding vendors except maybe one or two are...

Dec 2024
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VP/Other Executive

Product

The automation accuracy rate isn't what we expected when we look at all the modalities. Based on the...

Dec 2024
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VP/Other Executive

Relationship, Product

We have talked to a number of AI vendors, and our experience with CodaMetrix has been typical of a...

Dec 2024
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VP/Other Executive

Product

With CodaMetrix, we are sending them a little bit more of a variety of charges than we do for...

Dec 2024
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VP/Other Executive

Relationship

Even just comparing CodaMetrix to themselves, they promised a higher rate than what we are getting....

Dec 2024
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VP/Other Executive

Culture, Relationship

We have regular meetings with the vendor, but half their team has dropped off those meetings. The...

Dec 2024
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VP/Other Executive

Operations

The vendor was really on top of our implementation.

Dec 2024
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VP/Other Executive

Relationship, Product

CodaMetrix has technology updates, though they are not necessarily all helpful.

Dec 2024
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