CodaMetrix Autonomous Coding Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Product
CodaMetrix Autonomous Coding does not quite meet all our needs today. I don't know whether this is...
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Relationship
CodaMetrix has been good. I have never met an AI vendor that hasn't overshot their promise, but...
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Value
Our departments have used a lot of overtime, including contract coders. It was our goal to get the...
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Relationship
CodaMetrix struggled to keep their promises in the beginning because they were growing so fast. When...
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Operations, Product
CodaMetrix implements things on time. They have had to push back a couple of things but with good...
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Loyalty, Product
At this time, CodaMetrix Autonomous Coding does not code emergency medicine. I'm finding that all...
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Relationship
CodaMetrix delivers what they say they are going to deliver, but I haven't seen them go above and...
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Relationship
CodaMetrix initially gave us everything we wanted, and then as they expanded, we were put on the...
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Relationship
If something is going on with CodaMetrix's system, I just shoot the vendor an email, and I get a...
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Product, Value
I like the fact that CodaMetrix's system automatically codes the low-to-medium complexity coding...
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Relationship, Product
I know CodaMetrix is a national product, but I would like the vendor to work on local payer...
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Relationship, Product
There is something that CodaMetrix is working with us on, so we can see what is coming down the...
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Operations, Product
Certain areas took a little bit longer for CodaMetrix to implement in, and I think that was just...
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Operations, Product, Value
CodaMetrix's system is a huge solution to the big problem of finding resources, and the reports are...
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Loyalty
We are evaluating expanding CodaMetrix Autonomous Coding to other departments, so it is part of our...
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Loyalty, Product
The weakness of CodaMetrix is that all the autonomous coding vendors except maybe one or two are...
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Product
The automation accuracy rate isn't what we expected when we look at all the modalities. Based on the...
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Relationship, Product
We have talked to a number of AI vendors, and our experience with CodaMetrix has been typical of a...
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Product
With CodaMetrix, we are sending them a little bit more of a variety of charges than we do for...
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Relationship
Even just comparing CodaMetrix to themselves, they promised a higher rate than what we are getting....
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Culture, Relationship
We have regular meetings with the vendor, but half their team has dropped off those meetings. The...
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Operations
The vendor was really on top of our implementation.
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Relationship, Product
CodaMetrix has technology updates, though they are not necessarily all helpful.
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Operations
The implementation process was tough for CodaMetrix Autonomous Coding. We wanted something specific...
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Relationship, Product
CodaMetrix is constantly working on delivering new technology, and that is good. I can get support...
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Value
One of the big things keeping us with CodaMetrix is that we did an ROI and found that we saved money...
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Relationship
Although we are still working on achieving a higher target automation, CodaMetrix does keep their...
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Product, Value
I believe CodaMetrix's system is working as expected, but the automation percentage is still below...
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Loyalty, Value
CodaMetrix is a good vendor, and they are easy to work with. Our radiology coding accuracy is very...
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Relationship, Operations, Product
I would like to see more focus on and communication about turning the dials to improve automation...
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Operations
There really isn’t any training from CodaMetrix. However, I noticed just recently they had...
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Loyalty, Relationship, Product
There are several things that I like about working with CodaMetrix, but the most recent thing that...
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Relationship, Product
With the current things that we have live, it appears that CodaMetrix's coding accuracy is pretty...
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Relationship
We have had a lot of success with technology when a vendor has built their tool or partnered with...
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Value
CodaMetrix's model for charging is easy to navigate. I feel like we have a pretty good process in...
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Operations
So far, I think that the system is measuring up fairly well. CodaMetrix has been a strong business...
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Operations
Rating training is tricky with autonomous coding products because there is no training. The machine...
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Loyalty, Product
CodaMetrix's product is relatively new. There are some things that we would like to see get...
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Loyalty, Product
CodaMetrix does a great job. I don't know how the math works in the background, but the vendor is a...
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Loyalty, Product
This solution has a long way to go, and AI has a long way to go for coding accuracy. I wouldn't call...
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Relationship
We found CodaMetrix Autonomous Coding was causing some issues, and the vendor never even noticed....
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Relationship, Product
I do like the fact that there are things, like a chest x-ray, that I don't have to have a code to...
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Loyalty, Product
With CodaMetrix Autonomous Coding, there seem to be some very strange coding things and issues that...
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Loyalty, Product, Value
We are extremely satisfied with the system, so we have turned it on for our community partners...
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Product
I don't think CodaMetrix leverages new technology very often, and we want the new things that they...
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Relationship
CodaMetrix's ongoing customer support is lacking a bit. We interact with two teams, and we meet with...
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Operations
I have recommended the system to many organizations. Our implementation was easy. The vendor only...
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