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User Commentary
Relationship
CodaMetrix's team promises a lot for the solution, and they underdeliver. I am sure that other...
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Loyalty
CodaMetrix Autonomous Coding works, but it does the same things as other solutions. It is not a...
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Product
The way that CodaMetrix Autonomous Coding moved data and interfaced with other systems was poor and...
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Product, Value
The system was created by a major medical center with operational people. I love that CodaMetrix has...
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Relationship
My first meeting with my account manager from CodaMetrix was very lovely. My account manager is...
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Value
The system can code volumes instead of having someone manually code services. Our projections were...
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Product
The challenge with CodaMetrix Autonomous Coding is that I have it across a few different...
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Relationship
I know that CodaMetrix is continuing to grow, and as they get bigger, they are having bandwidth...
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Loyalty
In 12 months, I hope we will stay on the improvement trajectory. We just launched new logic that is...
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Product
CodaMetrix's system is very easy to use. The front-end users, meaning the providers, don't see any...
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Value
With charges from the vendor, CodaMetrix has given me a few waivers here and there. My ROI with...
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Product, Value
I wouldn't hesitate to recommend the vendor to anyone. Coding is especially hard. It is hard to get...
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Loyalty
We are going to be implementing more things with CodaMetrix. We regularly put new modalities or...
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Value
CodaMetrix only charges according to what they code. They don't charge for anything other than that....
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Relationship
CodaMetrix doesn't do a great job with issues. If we put in a ticket, we wait forever, so they could...
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Loyalty, Product
We only went to CodaMetrix because we needed a solution for high-volume charges. We were in a bind....
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Product
We have a lot of denials because the diagnosis coding in CodaMetrix's system isn't as precise as we...
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Loyalty, Relationship
We have some wish-list items for the system that we are in the process of working on with...
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Relationship
We talk to CodaMetrix all the time. They have been willing to work with us and really get into the...
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Loyalty, Product
Based on everything I see now, I would predict my satisfaction with CodaMetrix to hit around a top...
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Loyalty
CodaMetrix is the best of the breed in radiology. They developed radiology stuff in an EHR with that...
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Operations
The implementation with CodaMetrix was a struggle at first. We were spoiled by our previous vendor,...
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Loyalty, Product
We haven't had CodaMetrix Autonomous Coding in our system for very long, but we have seen some...
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Product, Value
CodaMetrix's system has surpassed our expectations in the coding rate, and many of our items go...
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Operations
There was a bit of confusion when starting the project with CodaMetrix, but once we understood the...
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Relationship, Operations
CodaMetrix has kept their promises about delivering updates to the models and meeting their...
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Product
CodaMetrix Autonomous Coding does not quite meet all our needs today. I don't know whether this is...
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Relationship
CodaMetrix has been good. I have never met an AI vendor that hasn't overshot their promise, but...
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Value
Our departments have used a lot of overtime, including contract coders. It was our goal to get the...
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Relationship
CodaMetrix struggled to keep their promises in the beginning because they were growing so fast. When...
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Operations, Product
CodaMetrix implements things on time. They have had to push back a couple of things but with good...
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Loyalty, Product
At this time, CodaMetrix Autonomous Coding does not code emergency medicine. I'm finding that all...
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Relationship
CodaMetrix delivers what they say they are going to deliver, but I haven't seen them go above and...
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Relationship
CodaMetrix initially gave us everything we wanted, and then as they expanded, we were put on the...
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Relationship
If something is going on with CodaMetrix's system, I just shoot the vendor an email, and I get a...
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Product, Value
I like the fact that CodaMetrix's system automatically codes the low-to-medium complexity coding...
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Relationship, Product
I know CodaMetrix is a national product, but I would like the vendor to work on local payer...
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Relationship, Product
There is something that CodaMetrix is working with us on, so we can see what is coming down the...
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Operations, Product
Certain areas took a little bit longer for CodaMetrix to implement in, and I think that was just...
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Operations, Product, Value
CodaMetrix's system is a huge solution to the big problem of finding resources, and the reports are...
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Loyalty
We are evaluating expanding CodaMetrix Autonomous Coding to other departments, so it is part of our...
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Loyalty, Product
The weakness of CodaMetrix is that all the autonomous coding vendors except maybe one or two are...
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Product
The automation accuracy rate isn't what we expected when we look at all the modalities. Based on the...
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Relationship, Product
We have talked to a number of AI vendors, and our experience with CodaMetrix has been typical of a...
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Product
With CodaMetrix, we are sending them a little bit more of a variety of charges than we do for...
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Relationship
Even just comparing CodaMetrix to themselves, they promised a higher rate than what we are getting....
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Culture, Relationship
We have regular meetings with the vendor, but half their team has dropped off those meetings. The...
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Operations
The vendor was really on top of our implementation.
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Relationship, Product
CodaMetrix has technology updates, though they are not necessarily all helpful.
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