Connected Interoperability Solutions Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Culture
Historically, Cognizant has been a little rigid when it comes to extending scope and pricing when we...
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Relationship
Cognizant could have more transparency about their product. I don't know that this is intentional,...
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Relationship
Issue resolution with Cognizant is sometimes a challenge. In their organization, they have a product...
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Relationship
Cognizant is what I would consider a strategic partner for us. We have invested a lot in our...
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Product
We have nothing against Cognizant, but there is no need for their tool anymore because we have...
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Culture, Value
We were using a tool from Cognizant, and then the vendor reached out and said they were going to...
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Operations
When it comes to implementations, we can’t ever plan for everything, so there are always things that...
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Operations
There are so many different things that platforms like Connected Interoperability Solutions do, and...
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Operations, Value
Cognizant makes product information available, but if we want training, we have to pay for it. We...
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Relationship
Cognizant stays in tune with where the market is going and what is needed.
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Value
There is a lack of adoption with Connected Interoperability Solutions in the market, so we spent a...
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Product
My advice to others using Cognizant's product is to accept the system for what it does and not to...
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Relationship
I rate Cognizant lower on support as we get logged out of the system if we forget our password. Our...
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Loyalty
I score Cognizant higher on projected satisfaction as we have decided to go with QNXT for our...
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Value
We are nickel-and-dimed by Cognizant. The solution is expensive.
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Loyalty, Relationship
In the past year, we have seen changes to our support. In the past, we were treated as very...
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Relationship, Product
Cognizant could do a better job of communicating about some of their enhancements, but I don't think...
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Product
Connected Interoperability Solutions is a SaaS product. The vendor implements enhancements, but we...
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