Connected Interoperability Solutions Commentary
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Manager

Relationship, Product

Cognizant could do a better job of communicating about some of their enhancements, but I don't think...

Jun 2024
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Manager

Product

Connected Interoperability Solutions is a SaaS product. The vendor implements enhancements, but we...

Jun 2024
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Director

Relationship

The vendor is pretty good at letting us know about changes that will impact us. The executive...

Mar 2024
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Director

Loyalty, Relationship, Operations

When we implemented the product, we did so to meet a compliance date, and Cognizant was one of the...

Mar 2024
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Director

Product

Connected Interoperability Solutions is a technical tool, and we recognize that. However, all...

Mar 2024
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Director

Loyalty

I don't know whether the solution is part of our long-term plans. We are looking for more of a...

Mar 2024
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CIO

Loyalty

Overall, our experience with Cognizant has been positive. They bought the product we use from...

Feb 2024
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CIO

Loyalty, Operations

We didn't have a ton of knowledge about interoperability and what was required, and I don't think...

Feb 2024
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CIO

Loyalty, Product

What was unique about Connected Interoperability Solutions was the seamless integration with our...

Feb 2024
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CIO

Operations

There were a few timing roadblocks during the implementation that were no fault of the vendor, and...

Feb 2024
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VP/Other Executive

Operations

Overall, we have had a very positive experience with the implementation. Our implementation was...

Jul 2023
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VP/Other Executive

Relationship, Operations

We haven't really had a need for ongoing training, but we have had to bring up some questions and...

Jul 2023
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VP/Other Executive

Operations

Our implementation is fairly new. We are trying to get some things implemented still. We can't just...

Jul 2023
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VP/Other Executive

Culture

I would recommend to someone considering Cognizant that they make sure that all of their...

Jul 2023
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