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User Commentary
Relationship, Value
Sometimes my team is frustrated with a consultant from Collaborative Solutions. My team members feel...
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Relationship
I would tell prospective customers of Collaborative Solutions to be very clear about vetting the...
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Relationship
Our project manager from Collaborative Solutions has regular calls with our internal project...
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Relationship
Some of us feel like some of Collaborative Solutions' resources don’t understand how we do things...
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Relationship, Value
Collaborative Solutions helps us identify big policy or standardization shifts months in advance so...
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Relationship
The executive involvement has been very good. We had some concerns about the statement of work, and...
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Relationship, Operations
We went through a formal RFP, and Collaborative Solutions took the time to get to know us. They...
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Loyalty, Relationship
Collaborative Solutions has had some turnover with their resources. The turnover is starting to calm...
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Relationship, Operations
Collaborative Solutions helped us understand the nuances of the financial model and the recent...
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Relationship, Operations
Collaborative Solutions has helped us set and establish timelines to prepare for the project and...
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Relationship
Collaborative Solutions is meeting our expectations, and there have been times when they have...
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Relationship, Operations
I would tell a peer that they should ensure that the up-front planning and timelines are in place to...
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Relationship
Collaborative Solutions is responsive and comes back to us with options when we experience...
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Operations
In some of the areas during the implementation, the firm’s experience lacked a little bit. I also...
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Operations
In a few areas of the implementation, we had inexperienced staff from Collaborative Solutions that...
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Relationship
We had one staff member from the firm that was a bit better than the rest. They were proactive and...
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Operations
There was a disconnect between the integration team that was supporting my finance and supply chain...
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Relationship, Operations
The people from the firm had a pretty good, timely process for resolving any issues I had with any...
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Relationship, Operations
We broke all of Collaborative Solutions’ models. The firm did not think we could do what we were...
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Operations
Collaborative Solutions followed a script. They didn’t just get certified for nothing, so they...
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Operations
If someone were going through a similar implementation, I would have a very direct conversation with...
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Relationship
Collaborative Solutions solidly met our expectations but did not consistently exceed them. For...
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Loyalty
We selected Collaborative Solutions because their cost was more competitive than another firm's...
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Relationship, Operations
Collaborative Solutions was great, and so far our experience with the vendor has been very positive....
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Value
The work we have done with Collaborative Solutions has been very fair and transparent. They help us...
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Relationship, Operations
Collaborative Solutions has a really good project management methodology that they have coined. It...
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Operations, Services
I wish that there were a way to make testing a bit more streamlined. Once we got used to it, it was...
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Operations
The strength of the engagement manager was really solid, and the services they provided for...
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Loyalty, Operations
We asked our software vendor who they recommended for implementation partners. They had a couple of...
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Loyalty, Operations
We had a variety of meetings with a couple of groups and ultimately landed on Collaborative...
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Operations
I questioned what we would do in the development sessions, but Collaborative Solutions did very well...
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Operations
In the beginning stages, when we were talking about what the meetings were going to look like and...
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Relationship, Operations
The knowledge transfer went well for us in the moment, but if we had to do everything over again, I...
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Relationship, Operations
Some aspects of our ERP project have been more challenging, and we have had to rely a lot on the...
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Operations
While the consultants were very personable, and some were better than others, I wonder if they...
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Relationship, Value
We came in under budget, and that has been helpful. We are getting there with user satisfaction and...
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Relationship, Operations
There is nothing normal about us, and our environment is very complicated. When we implemented the...
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Operations
The firm’s level of involvement stood out. They didn't just come in; they actually trained us on the...
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