Collaborative Solutions ERP Implementation Leadership
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Kaleb Harris
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User Commentary

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CIO

Relationship, Value

Sometimes my team is frustrated with a consultant from Collaborative Solutions. My team members feel...

Dec 2022
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CIO

Relationship

I would tell prospective customers of Collaborative Solutions to be very clear about vetting the...

Dec 2022
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CIO

Relationship

Our project manager from Collaborative Solutions has regular calls with our internal project...

Dec 2022
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CIO

Relationship

Some of us feel like some of Collaborative Solutions' resources don’t understand how we do things...

Dec 2022
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CIO

Relationship, Value

Collaborative Solutions helps us identify big policy or standardization shifts months in advance so...

Dec 2022
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CIO

Relationship

The executive involvement has been very good. We had some concerns about the statement of work, and...

Dec 2022
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VP/Other Executive

Relationship, Operations

We went through a formal RFP, and Collaborative Solutions took the time to get to know us. They...

Dec 2022
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VP/Other Executive

Loyalty, Relationship

Collaborative Solutions has had some turnover with their resources. The turnover is starting to calm...

Dec 2022
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VP/Other Executive

Relationship, Operations

Collaborative Solutions helped us understand the nuances of the financial model and the recent...

Dec 2022
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VP/Other Executive

Relationship, Operations

Collaborative Solutions has helped us set and establish timelines to prepare for the project and...

Dec 2022
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VP/Other Executive

Relationship

Collaborative Solutions is meeting our expectations, and there have been times when they have...

Dec 2022
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VP/Other Executive

Relationship, Operations

I would tell a peer that they should ensure that the up-front planning and timelines are in place to...

Dec 2022
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VP/Other Executive

Relationship

Collaborative Solutions is responsive and comes back to us with options when we experience...

Dec 2022
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Director

Operations

In some of the areas during the implementation, the firm’s experience lacked a little bit. I also...

Nov 2022
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Director

Operations

In a few areas of the implementation, we had inexperienced staff from Collaborative Solutions that...

Nov 2022
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Director

Relationship

We had one staff member from the firm that was a bit better than the rest. They were proactive and...

Nov 2022
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Director

Operations

There was a disconnect between the integration team that was supporting my finance and supply chain...

Nov 2022
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Director

Relationship, Operations

The people from the firm had a pretty good, timely process for resolving any issues I had with any...

Nov 2022
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VP/Other Executive

Relationship, Operations

We broke all of Collaborative Solutions’ models. The firm did not think we could do what we were...

Nov 2022
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VP/Other Executive

Operations

Collaborative Solutions followed a script. They didn’t just get certified for nothing, so they...

Nov 2022
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VP/Other Executive

Operations

If someone were going through a similar implementation, I would have a very direct conversation with...

Nov 2022
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VP/Other Executive

Relationship

Collaborative Solutions solidly met our expectations but did not consistently exceed them. For...

Nov 2022
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VP/Other Executive

Loyalty

We selected Collaborative Solutions because their cost was more competitive than another firm's...

Nov 2022
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Manager

Relationship, Operations

Collaborative Solutions was great, and so far our experience with the vendor has been very positive....

Aug 2022
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Manager

Value

The work we have done with Collaborative Solutions has been very fair and transparent. They help us...

Aug 2022
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Manager

Relationship, Operations

Collaborative Solutions has a really good project management methodology that they have coined. It...

Aug 2022
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Manager

Operations, Services

I wish that there were a way to make testing a bit more streamlined. Once we got used to it, it was...

Aug 2022
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Manager

Operations

The strength of the engagement manager was really solid, and the services they provided for...

Aug 2022
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Manager

Loyalty, Operations

We asked our software vendor who they recommended for implementation partners. They had a couple of...

Aug 2022
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VP/Other Executive

Loyalty, Operations

We had a variety of meetings with a couple of groups and ultimately landed on Collaborative...

Jun 2022
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VP/Other Executive

Operations

I questioned what we would do in the development sessions, but Collaborative Solutions did very well...

Jun 2022
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VP/Other Executive

Operations

In the beginning stages, when we were talking about what the meetings were going to look like and...

Jun 2022
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VP/Other Executive

Relationship, Operations

The knowledge transfer went well for us in the moment, but if we had to do everything over again, I...

Jun 2022
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VP/Other Executive

Relationship, Operations

Some aspects of our ERP project have been more challenging, and we have had to rely a lot on the...

Jun 2022
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VP/Other Executive

Operations

While the consultants were very personable, and some were better than others, I wonder if they...

Jun 2022
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VP/Other Executive

Relationship, Value

We came in under budget, and that has been helpful. We are getting there with user satisfaction and...

Jun 2022
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VP/Other Executive

Relationship, Operations

There is nothing normal about us, and our environment is very complicated. When we implemented the...

Jun 2022
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VP/Other Executive

Operations

The firm’s level of involvement stood out. They didn't just come in; they actually trained us on the...

Jun 2022
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