CGM APRIMA EHR/PM – Small Practices Commentary

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As a hypothetical situation, if we had 50 doctors, we would have to buy 50 licenses for the...

We use the EHR and RCM solutions from CompuGroup Medical US. We are paying the license fee for a...

In a webinar recently, CompuGroup Medical US’s CEO said that the new cloud-based version of the...

The CompuGroup Medical US employees are genuinely trying to help us, so the support is good.

The previous owner of the solution was hacked one time, and it cost us a lot of money. We didn't...

The new feature in the solution is supposed to be an AI component that helps clinicians, but it...

The solution crashes about four times a day for the providers. People do work from home, but even...

I really hope that the solution is not part of our long-term plans. It is a server-based platform....

If we get a new provider and have to get that person trained up, we have to pay for training with...

CompuGroup Medical US has started adding AI for patient calls. I'm nervous about how they handle it...

CompuGroup Medical US is rolling out AI. I've been underwhelmed. Other doctors might be happier with...

Even if CompuGroup Medical US never improved the system, I would be satisfied with the current solution....

CompuGroup Medical US doesn't really offer the kind of help they used to provide by the hour. We...

CompuGroup Medical US supports cloud-based and on-site servers. They're also about to support web...

CompuGroup Medical US is trying to get us to do note charting in a new way. The old way is still...

Something seems to be going up in price. The fees for electronic submission have gone up. At the...

It's interesting that CompuGroup Medical US has pivoted away from some of the reasons I went with...

One nice thing that CGM APRIMA EHR/PM had was its ability to learn based on our use. If I diagnosed...

The user group meetings for CompuGroup Medical US are very good. I haven't been to one recently...

CompuGroup Medical US should allow clients to interact with each other if they choose to. For...

We've been with CompuGroup Medical US for a long time. They offer a feedback system and a suggestion...

CompuGroup Medical US works with vendors through an API, but they charge for API access. The vendor...

CGM APRIMA EHR/PM was designed so that it would eventually drop older items from the learned lists...

The billing portion goes very well. There are no complaints about that. We're able to manage the...

The only issue I've had is that technology companies are bringing AI in and trying to figure out how...

The system is one engine. It's not like an HL7 interface back and forth. When we make a scheduling...

The EHR is lacking in customization. The vendor has a significant number of things to customize, but...

The vendor's support is US based, and I do appreciate that a lot. But they're rolling out their...

To improve training, the vendor could train the trainer when a new product is released so that they...

CompuGroup Medical US is not very expensive overall compared to what we see in the marketplace.

CompuGroup Medical US likes to sell things that they say work but that don't actually work. My...

When it comes to CompuGroup Medical US, the training they provide is really good. I know the product...

For new users of the system, I would say to go to the conferences and meet the people who are in...

When I talk to the support team, they're always telling us things are coming. They try to talk us...

CompuGroup Medical US’s support has gotten tremendously better. When they took over, they made...

CompuGroup Medical US is behind the times when it comes to development and innovation.

I'm fighting CompuGroup Medical US over the patient portal because they sold it to us as if we could...

With the system, we're having problems with EPCS. That is a critical part of our workflow. We send...

Our providers would like CompuGroup Medical US to work on things like note freezing and the...

CompuGroup Medical US has the best practice management and billing offerings that I have seen across...

With the EHR, once our claims have been queued, they automatically go out. I run a comparison on...

Our providers like another vendor's EHR better than CGM APRIMA EHR. There's less clicking, and that...

There are things that one of our other vendors can do when it comes to updating insurance and...

It would be nice if CompuGroup Medical US had a platform that could do patient reminders and...

CompuGroup Medical US has gotten better over the last several months with their support. Part of the...

CompuGroup Medical US is no help at all when it comes to driving tangible outcomes. We use another...

CompuGroup Medical US frequently can't get their billing stuff right. Their invoices to us are...

Overall, the solution is fairly user-friendly, but the way that we have to do notes and physician...