CGM APRIMA EHR/PM – Small Practices Commentary
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Subject Expert
Chris Clune
Engagement Partner
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User Commentary
The billing portion goes very well. There are no complaints about that. We're able to manage the...
The only issue I've had is that technology companies are bringing AI in and trying to figure out how...
The system is one engine. It's not like an HL7 interface back and forth. When we make a scheduling...
The EHR is lacking in customization. The vendor has a significant number of things to customize, but...
The vendor's support is US based, and I do appreciate that a lot. But they're rolling out their...
To improve training, the vendor could train the trainer when a new product is released so that they...
CompuGroup Medical US is not very expensive overall compared to what we see in the marketplace.
CompuGroup Medical US likes to sell things that they say work but that don't actually work. My...
When it comes to CompuGroup Medical US, the training they provide is really good. I know the product...
For new users of the system, I would say to go to the conferences and meet the people who are in...
When I talk to the support team, they're always telling us things are coming. They try to talk us...
CompuGroup Medical US’s support has gotten tremendously better. When they took over, they made...
CompuGroup Medical US is behind the times when it comes to development and innovation.
I'm fighting CompuGroup Medical US over the patient portal because they sold it to us as if we could...
With the system, we're having problems with EPCS. That is a critical part of our workflow. We send...
Our providers would like CompuGroup Medical US to work on things like note freezing and the...
CompuGroup Medical US has the best practice management and billing offerings that I have seen across...
With the EHR, once our claims have been queued, they automatically go out. I run a comparison on...
Our providers like another vendor's EHR better than CGM APRIMA EHR. There's less clicking, and that...
There are things that one of our other vendors can do when it comes to updating insurance and...
It would be nice if CompuGroup Medical US had a platform that could do patient reminders and...
CompuGroup Medical US has gotten better over the last several months with their support. Part of the...
CompuGroup Medical US is no help at all when it comes to driving tangible outcomes. We use another...
CompuGroup Medical US frequently can't get their billing stuff right. Their invoices to us are...
Overall, the solution is fairly user-friendly, but the way that we have to do notes and physician...
Commentary Summary
Comment Type Breakout