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Cotiviti Payment Accuracy Solutions (Post-Pay) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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Commentary Summary

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User Commentary

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VP/Other Executive

Operations

Cotiviti was excellent with the implementation. The resources from Cotiviti that are assigned to us...

Nov 2025
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Analyst/Coordinator

Relationship

Cotiviti’s communication is great. They are responsive and easy to reach. My concerns aren’t with...

Oct 2025
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VP/Other Executive

Value

The system is very expensive, but we get very aggressive outcomes from it. Out of all of the...

Oct 2025
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VP/Other Executive

Product

We don't have much visibility into our use of the solution. We just received reports on its service,...

Oct 2025
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VP/Other Executive

Loyalty, Product

Although Cotiviti’s algorithms are proprietary, their solutions appear to be antiquated. I know...

Oct 2025
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Manager

Product

I would like the data in this solution to be more current, and I know part of that is due to our...

Sep 2025
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Manager

Operations, Product

We can get the reports that we need from this solution, but the process is sometimes not very...

Sep 2025
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Manager

Loyalty, Product

Cotiviti does actual analysis on our claims, but that is done through a different department, so the...

Sep 2025
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Manager

Relationship

What is going well with Cotiviti is the support from their staff members. They are always ready to...

Sep 2025
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Manager

Culture, Relationship

When I asked Cotiviti where they were regarding our goal recently, I got a very vague answer. I...

Aug 2025
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(0)
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Manager

Loyalty, Product

I wish that Cotiviti came up with concepts more frequently. We just recently started sending them a...

Aug 2025
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VP/Other Executive

Relationship

Cotiviti generates good savings. They are a good client to work with. Everything that they do is...

Aug 2025
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Director

Relationship, Value

I identified trends and fixed them, but not with Cotiviti’s help. I did that on my own. The vendor...

Aug 2025
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(0)
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Director

Relationship, Value

Previously, I wasn't so sure about the value of Cotiviti’s system, but I definitely do get a lot of...

Aug 2025
||
(0)
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Director

Loyalty

There are many concepts that Cotiviti offers that we have historically tabled that we will likely...

Jun 2025
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(0)
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Manager

Operations

Our implementation of Cotiviti Payment Accuracy Solutions was very smooth. Additionally, we only had...

Jun 2025
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VP/Other Executive

Culture, Product, Value

I wouldn't buy Cotiviti Payment Accuracy Solutions again. Frankly, I think that Cotiviti Payment...

May 2025
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VP/Other Executive

Culture

We are working through charges with Cotiviti. It took some work for us to come to an agreement with...

May 2025
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(0)
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VP/Other Executive

Product

Cotiviti Payment Accuracy Solutions is kind of clunky. There are a lot of file exchanges, and that...

May 2025
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(0)
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VP/Other Executive

Loyalty, Operations

We had a bad implementation of Cotiviti Payment Accuracy Solutions. There was bad communication, and...

May 2025
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(0)
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VP/Other Executive

Relationship

We need Cotiviti to be more flexible on the criteria that they use to audit. They are well aware of...

Apr 2025
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(0)
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VP/Other Executive

Relationship

A lot of vendors do post-pay, so we can get that service from anywhere, but what I like about...

Apr 2025
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VP/Other Executive

Operations

The implementation was good. So far, the system is finding money, so I'm happy with the service.

Apr 2025
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(0)
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COO

Product

At the end of the day, Cotiviti's solution works well for an independent health plan that owns the...

Apr 2025
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(0)
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COO

Culture, Value

The way Cotiviti sold us the system was that they were going to be with us every step of the way....

Apr 2025
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COO

Loyalty, Relationship, Value

I am glad that we are doing a payment accuracy program. That is helping us to take a look at our...

Apr 2025
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(0)
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COO

Culture

We had some disagreements with the vendor's alignment with the mission of our organization because a...

Apr 2025
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(0)
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VP/Other Executive

Product

Cotiviti's system is great if they are hosting it, but when we are working with a URL, the use of...

Mar 2025
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VP/Other Executive

Relationship

Sometimes I get a yes or no answer on a decision from Cotiviti, and I need the policy decision. That...

Mar 2025
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VP/Other Executive

Relationship

Cotiviti has an awesome team, and they have good clinical staff who know what they are doing, are...

Mar 2025
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VP/Other Executive

Culture, Value

I am not being nickel-and-dimed by Cotiviti, but we do have to pay for things that are not part of...

Mar 2025
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(0)
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VP/Other Executive

Product

Cotiviti has a good product, and I like it. But as with every product, Cotiviti's product has its...

Mar 2025
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