Cotiviti Payment Accuracy Solutions (Post-Pay) Commentary
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Subject Expert
Mac Boyter
Research Director
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User Commentary
Value
I would rate Cotiviti a little lower in terms of our receiving our money's worth, just based on...
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Operations
Cotiviti was excellent with the implementation. The resources from Cotiviti that are assigned to us...
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Relationship
Cotiviti’s communication is great. They are responsive and easy to reach. My concerns aren’t with...
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Value
The system is very expensive, but we get very aggressive outcomes from it. Out of all of the...
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Product
We don't have much visibility into our use of the solution. We just received reports on its service,...
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Loyalty, Product
Although Cotiviti’s algorithms are proprietary, their solutions appear to be antiquated. I know...
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Product
I would like the data in this solution to be more current, and I know part of that is due to our...
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Operations, Product
We can get the reports that we need from this solution, but the process is sometimes not very...
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Loyalty, Product
Cotiviti does actual analysis on our claims, but that is done through a different department, so the...
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Relationship
What is going well with Cotiviti is the support from their staff members. They are always ready to...
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Culture, Relationship
When I asked Cotiviti where they were regarding our goal recently, I got a very vague answer. I...
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Loyalty, Product
I wish that Cotiviti came up with concepts more frequently. We just recently started sending them a...
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Relationship
Cotiviti generates good savings. They are a good client to work with. Everything that they do is...
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Relationship, Value
I identified trends and fixed them, but not with Cotiviti’s help. I did that on my own. The vendor...
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Relationship, Value
Previously, I wasn't so sure about the value of Cotiviti’s system, but I definitely do get a lot of...
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Loyalty
There are many concepts that Cotiviti offers that we have historically tabled that we will likely...
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Operations
Our implementation of Cotiviti Payment Accuracy Solutions was very smooth. Additionally, we only had...
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Culture, Product, Value
I wouldn't buy Cotiviti Payment Accuracy Solutions again. Frankly, I think that Cotiviti Payment...
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Culture
We are working through charges with Cotiviti. It took some work for us to come to an agreement with...
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Product
Cotiviti Payment Accuracy Solutions is kind of clunky. There are a lot of file exchanges, and that...
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Loyalty, Operations
We had a bad implementation of Cotiviti Payment Accuracy Solutions. There was bad communication, and...
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Relationship
We need Cotiviti to be more flexible on the criteria that they use to audit. They are well aware of...
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Relationship
A lot of vendors do post-pay, so we can get that service from anywhere, but what I like about...
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Operations
The implementation was good. So far, the system is finding money, so I'm happy with the service.
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Product
At the end of the day, Cotiviti's solution works well for an independent health plan that owns the...
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Culture, Value
The way Cotiviti sold us the system was that they were going to be with us every step of the way....
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Loyalty, Relationship, Value
I am glad that we are doing a payment accuracy program. That is helping us to take a look at our...
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Culture
We had some disagreements with the vendor's alignment with the mission of our organization because a...
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Commentary Summary
Comment Type Breakout