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Cotiviti Payment Accuracy Solutions (Post-Pay) Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

Loyalty, Product

We have our own resources that do the data mining in a certain unit. We just need a tool that...

Unrated
May 2026

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Manager

Loyalty, Product

We're not very comfortable right now with the tool, so it’s not helping us the way we want it to....

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May 2026

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Manager

Relationship

Our recently assigned account manager from Cotiviti seems eager to help and wants to develop a good...

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Apr 2026

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Manager

Loyalty

It is hard for us to see the return of working with Cotiviti because they bring a smaller percentage...

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Apr 2026

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Manager

Culture, Relationship

Cotiviti is bringing new ideas to us, but what they suggest seems to be disconnected from what they...

Unrated
Apr 2026

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Director

Relationship

Cotiviti’s program and responsiveness are fine. I don't see any provider education, and that is...

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Apr 2026

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Director

Loyalty, Relationship

Cotiviti is not innovative on their post-payment side. I don't hear them talking about how they're...

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Apr 2026

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Director

Operations

Cotiviti’s provider education is probably their biggest area of opportunity. Instead of continuing...

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Apr 2026

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Director

Relationship

Cotiviti comes to the table with a lot of solutions.

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Apr 2026

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Manager

Value

I would rate Cotiviti a little lower in terms of our receiving our money's worth, just based on...

Unrated
Apr 2026

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VP/Other Executive

Operations

Cotiviti was excellent with the implementation. The resources from Cotiviti that are assigned to us...

Unrated
Nov 2025

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Analyst/Coordinator

Relationship

Cotiviti’s communication is great. They are responsive and easy to reach. My concerns aren’t with...

Unrated
Oct 2025

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VP/Other Executive

Value

The system is very expensive, but we get very aggressive outcomes from it. Out of all of the...

Unrated
Oct 2025

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VP/Other Executive

Product

We don't have much visibility into our use of the solution. We just received reports on its service,...

Unrated
Oct 2025

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VP/Other Executive

Loyalty, Product

Although Cotiviti’s algorithms are proprietary, their solutions appear to be antiquated. I know...

Unrated
Oct 2025

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Manager

Product

I would like the data in this solution to be more current, and I know part of that is due to our...

Unrated
Sep 2025

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Manager

Operations, Product

We can get the reports that we need from this solution, but the process is sometimes not very...

Unrated
Sep 2025

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Manager

Loyalty, Product

Cotiviti does actual analysis on our claims, but that is done through a different department, so the...

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Sep 2025

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Manager

Relationship

What is going well with Cotiviti is the support from their staff members. They are always ready to...

Unrated
Sep 2025

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Manager

Culture, Relationship

When I asked Cotiviti where they were regarding our goal recently, I got a very vague answer. I...

Unrated
Aug 2025

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Manager

Loyalty, Product

I wish that Cotiviti came up with concepts more frequently. We just recently started sending them a...

Unrated
Aug 2025

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VP/Other Executive

Relationship

Cotiviti generates good savings. They are a good client to work with. Everything that they do is...

Unrated
Aug 2025

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Director

Relationship, Value

I identified trends and fixed them, but not with Cotiviti’s help. I did that on my own. The vendor...

Unrated
Aug 2025

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Director

Relationship, Value

Previously, I wasn't so sure about the value of Cotiviti’s system, but I definitely do get a lot of...

Unrated
Aug 2025

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Director

Loyalty

There are many concepts that Cotiviti offers that we have historically tabled that we will likely...

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Jun 2025

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Manager

Operations

Our implementation of Cotiviti Payment Accuracy Solutions was very smooth. Additionally, we only had...

Unrated
Jun 2025

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VP/Other Executive

Culture, Product, Value

I wouldn't buy Cotiviti Payment Accuracy Solutions again. Frankly, I think that Cotiviti Payment...

Unrated
May 2025

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VP/Other Executive

Culture

We are working through charges with Cotiviti. It took some work for us to come to an agreement with...

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May 2025

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VP/Other Executive

Product

Cotiviti Payment Accuracy Solutions is kind of clunky. There are a lot of file exchanges, and that...

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May 2025

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VP/Other Executive

Loyalty, Operations

We had a bad implementation of Cotiviti Payment Accuracy Solutions. There was bad communication, and...

Unrated
May 2025

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