Cotiviti Payment Accuracy Solutions (Post-Pay) Commentary
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Subject Expert
Boyd Stewart
Vice President of Payer/Provider Collaboratio
KLAS Vice President of Payer/Provider Collaboratio - Boyd Stewart
 
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User Commentary

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Director

Relationship

Cotiviti is great regarding support. One particular project manager (PM) has been around for a...

May 2024
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Director

Relationship

An executive from Cotiviti meets with me regularly, so we know what is going on. We enjoy working...

May 2024
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Manager

Relationship

The vendor is hitting their mark on what we are asking of them. Also, we have contact with our...

Apr 2024
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Manager

Relationship

In general, the vendor could work on pushing newer concepts and ideas. They are doing pretty well...

Apr 2024
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Director

Culture

The Cotiviti solution is easy to use because we are just sending Cotiviti data and they are sending...

Apr 2024
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Director

Culture, Relationship

Cotiviti pretty much rolls upgrades off pretty regularly. They update us and tell us when we need to...

Mar 2024
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Director

Relationship, Product

With Cotiviti, we don't know about a problem until the system breaks. The upgrades will come, but...

Mar 2024
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Director

Loyalty, Product

An area that Cotiviti could do a much better job of is being able to ingest reporting templates by...

Mar 2024
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Director

Product

Cotiviti Payment Accuracy Solutions could be a lot better if we had some way to input dollars coming...

Mar 2024
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Director

Relationship

Things are going well with Cotiviti Payment Accuracy Solutions. We have a really good rapport with...

Mar 2024
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Director

Product

Everyone has a different master that they serve, including Cotiviti. For us, the customers are all...

Mar 2024
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Director

Operations

Initially, Cotiviti Payment Accuracy Solutions had a lot of bugs and crashes, but Cotiviti has since...

Mar 2024
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Director

Product

Cotiviti Payment Accuracy Solutions doesn't talk to anything outside of itself. Most systems...

Mar 2024
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VP/Other Executive

Culture

I think my only frustration with Cotiviti is related to the editing component, but the issue is more...

Feb 2024
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VP/Other Executive

Relationship

Cotiviti’s responsiveness makes them stand out from other vendors. Whenever we have an issue, it is...

Feb 2024
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VP/Other Executive

Loyalty, Relationship, Value

Cotiviti is the best-in-class vendor for a lot of their solutions, but they are not the cheapest....

Feb 2024
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CIO

Relationship, Value

Cotiviti has definitely demonstrated a clear ROI. They have added value. I think Cotiviti is more...

Oct 2023
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CMO

Relationship

We are really trying to do clinically relevant stuff when we are working with Cotiviti, and they...

Oct 2023
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Director

Relationship

Cotiviti is very collaborative and easy to work with in both their retrospective and prospective...

Aug 2023
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Director

Value

We have great results with Cotiviti Payment Accuracy Solutions, and Cotiviti finds a lot of stuff on...

Aug 2023
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Manager

Relationship

We have worked with Cotiviti for a number of years, and they understand us. We have a good...

Jul 2023
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Director

Value

Even though Cotiviti brings in a lot of money, we have had to add staff in the appeals, medication...

Jul 2023
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Director

Product

Some of Cotiviti’s edits are an annoyance, and that drives corrected claims more than anything. Once...

Jul 2023
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Director

Relationship

Cotiviti’s people who are on our account management team are good to work with. They are responsive.

Jul 2023
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Director

Relationship, Value

Cotiviti always fusses about how much we agree to pay them. They get a little hung up on getting...

Jul 2023
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Director

Operations

Cotiviti was pretty good with the implementation and making sure we understood how to use the...

Jul 2023
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Director

Culture

The product works as promoted, and the vendor was not shy about telling us the appeal rates. The...

Jul 2023
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Director

Relationship

Cotiviti just rests on their laurels. They put edits in and then just sit back and rake in the...

Jul 2023
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Director

Relationship

Cotiviti Payment Accuracy Solutions is good, very proficient, and very helpful; we have no issues...

Jul 2023
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Director

Relationship

Cotiviti is good with whatever technology they have, but they are struggling with new technology....

Jul 2023
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Manager

Value, Value

From a business perspective, we want to reduce our admin costs. If something can be built in a...

Jun 2023
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VP/Other Executive

Value

We appreciate Cotiviti's willingness to share some tools at no additional cost.

Jun 2023
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VP/Other Executive

Operations

The training was sufficient and not drawn out.

Jun 2023
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VP/Other Executive

Product

Some logic in the system can be a bit misleading or vague.

Jun 2023
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VP/Other Executive

Relationship, Product

A lack of transparency for some concept logic makes it difficult at times for end users to support things....

Jun 2023
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VP/Other Executive

Relationship, Product

Code updates and requested changes seem to happen in a reasonable time frame.

Jun 2023
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VP/Other Executive

Relationship

Anytime an issue is brought up, the Cotiviti team seems to bring up related issues to ensure we...

Jun 2023
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VP/Other Executive

Product

I rate the product highly with the caveat that the reconciliation piece still needs to verify our savings....

Jun 2023
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Manager

Loyalty, Loyalty

We chose Cotiviti because we needed an external vendor to perform editing and didn’t want to include...

Jun 2023
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Manager

Relationship, Relationship, Value, Value

We get the targeted savings we expect with Cotiviti Payment Accuracy Solutions. The vendor is...

Jun 2023
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Manager

Relationship, Relationship

Cotiviti’s strengths lie in their collaboration and responsiveness. Some of the people we work with...

Jun 2023
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Manager

Relationship, Relationship

Cotiviti is contingency based. The more we implement, the more money they get in their pockets, so...

Jun 2023
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Manager

Relationship, Relationship, Product, Product

We would tell potential customers of Cotiviti that sometimes the vendor's coding team struggles. Our...

Jun 2023
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