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Cotiviti Risk Adjustment Solutions
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User Commentary

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Director

On a record retrieval basis, I would say that Cotiviti is the best in their class. We frequently...

Oct 2021
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Director

Cotiviti is a mature company with a lot of legacy platforms and systems. Sometimes, when we want to...

Oct 2021
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Director

We receive really good rates for the product. I know that there are people who pay way more than we...

Oct 2021
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Director

There is a big sticker price on certain submissions. That is the only thing that would push me away....

Jul 2021
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Director

We have asked for a couple of files that Cotiviti charges separately for. The report is customized,...

Jul 2021
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Director

I have only done training on a one-off basis. I ask for training on particular things, such as what...

Jul 2021
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Director

I really like dealing with some of Cotiviti's people. One person is excellent. We always have a...

Jul 2021
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Director

Sometimes, if there are major hiccups, Cotiviti reaches out. But if we want to set up new plans or...

Jul 2021
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Director

Because the system isn't on-site, we don't have the data readily available. We have to manually go...

Jul 2021
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Director

Anytime CMS comes out with new updates or reprocesses claims, Cotiviti is very good about meeting...

Jul 2021
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Manager

Cotiviti has always been able to do a little bit more than they said they could do. Cotiviti...

May 2021
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Manager

We have regular calls just to check on the status of things. Cotiviti has a really good system for...

May 2021
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Manager

We don't necessarily do EMR integration with Cotiviti's system, but Cotiviti does have relationships...

May 2021
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Manager

The implementation was good. Cotiviti gave me their data specifications and everything that they...

May 2021
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Manager

There is a dashboard where I can see what records have been retrieved and what hasn't been, and...

May 2021
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Manager

Cotiviti is definitely more retrospective. We identify issues, and they fix them. They are very...

Apr 2021
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Manager

We are going to decrease where Cotiviti Risk Adjustment Solutions is used. We are talking about...

Apr 2021
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Manager

Cotiviti keeps their promises eventually. It just takes a while. They are very quick to respond to...

Apr 2021
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Manager

Cotiviti gets our files submitted. They do the job that we need them to do at the most basic level....

Apr 2021
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Manager

With Cotiviti’s IT function with sending files back to us and their naming conventions, we keep...

Apr 2021
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Manager

Others thinking about working with Cotiviti should be ready to do a lot of troubleshooting...

Apr 2021
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Manager

We have been pretty transparent with Cotiviti, especially over the last couple of years. Cotiviti...

Apr 2021
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Manager

For right now, we don't have any plans to leave the vendor. As a company of our size, we are always...

Apr 2021
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Manager

We have been asking for some training guides for a while, and we have been pretty clear about what...

Apr 2021
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Manager

Enhancements and fixes could be a little timelier. Even though Cotiviti's promises are sometimes...

Apr 2021
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Manager

If I were to start over, I would reluctantly buy this product again. We have seen a positive return...

Apr 2021
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Manager

We don't receive any executive involvement from the vendor. We technically have an account manager,...

Apr 2021
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Manager

Cotiviti's online tool is pretty easy to use. We don't use their reporting for a ton of things, but...

Apr 2021
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Director

I have regular leadership calls with Cotiviti. We have done a lot of work with them over the years...

Dec 2020
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Director

Because Cotiviti is one of the more mature organizations in the risk adjustment space, I suspect...

Dec 2020
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Director

People need to spend a lot of time up front making requirements known to Cotiviti because if they...

Dec 2020
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Director

We use Cotiviti for chart retrieval, coding reviews, encounter data system submissions, and risk...

Dec 2020
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Director

Cotiviti really bombed the coding last year. They didn’t train their coding staff and their own...

Dec 2020
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