Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Evident Thrive Suite Comments
Filtered view: All
Coray Tate
VP of Research / Strategy, Clinical
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
CIO
I have had terrible struggles with the vendor. The only shining star of the vendor is their customer...
Login or Create an Account to see details.
CIO
The product hasn't changed in the past 10 years. I haven't seen any substantial development. The...
Login or Create an Account to see details.
CIO
We are looking at migrating the database out to the cloud. We bought another piece of CPSI software,...
Login or Create an Account to see details.
CEO/President
Overall, the staff here have been pretty satisfied with CPSI, at least initially. Over the past few...
Login or Create an Account to see details.
CEO/President
There are some members of my team who would say that CPSI absolutely keeps all of their promises. I...
Login or Create an Account to see details.
CEO/President
I feel like we are nickel-and-dimed by CPSI a little, and that is frustrating. Some of it is...
Login or Create an Account to see details.
CEO/President
CPSI’s updates have been nonevents, and I think that is a good thing. We have done some upgrades in...
Login or Create an Account to see details.
CEO/President
I will give CPSI credit. I feel like they are trying to be comprehensive and are looking for an...
Login or Create an Account to see details.
CEO/President
CPSI talked a big game about what the program could do, but as we learn more, ask more, or hear more...
Login or Create an Account to see details.
CEO/President
Some of my concerns are with the user interface. The feedback I hear from the users is unimpressive....
Login or Create an Account to see details.
Analyst/Coordinator
I don’t have any problems with the product. Things are going well for me. It seems like if I do have...
Login or Create an Account to see details.
Analyst/Coordinator
I assume that I would buy this system again. I have never looked at anything else, but I would...
Login or Create an Account to see details.
Analyst/Coordinator
We have had meetings with CPSI representatives when we have been trying to do different things, and...
Login or Create an Account to see details.
Analyst/Coordinator
When something is working, CPSI doesn’t really change it, but I think things could be more...
Login or Create an Account to see details.
Analyst/Coordinator
The product is pretty easy to use. I like it because we can fix any mistakes we make. I like that...
Login or Create an Account to see details.
Analyst/Coordinator
If I have a problem, I just call the support people. If they can’t get someone to help us right...
Login or Create an Account to see details.
CIO
We are at the end of our contract with CPSI, and they already told me some of the modules of the...
Login or Create an Account to see details.
CIO
CPSI only works regular business hours while other vendors have 24-hour support. When we call CPSI,...
Login or Create an Account to see details.
Director
Evident Thrive EHR's updates are seamless. I don't see them, and they either don't affect me or only...
Login or Create an Account to see details.
Director
When we have an issue with Evident Thrive EHR, it is usually a major issue that will hinder us for a...
Login or Create an Account to see details.
Director
CPSI tries to address issues as quickly as they can. They are always friendly and courteous.
Login or Create an Account to see details.
Director
We don't receive a lot of executive involvement. Things have to go up the chain, and it can take a...
Login or Create an Account to see details.
Director
As far as my specialty goes, I don't think that I would recommend Evident Thrive EHR to others. The...
Login or Create an Account to see details.
Director
We didn't get much training from CPSI for Evident Thrive EHR. That caught us a little off guard. The...
Login or Create an Account to see details.
Director
I don't always know how to get to things in the system because we have to follow pathways. The...
Login or Create an Account to see details.
Director
Evident Thrive EHR is fairly easy and repetitive to use. It doesn't require a lot of hard processes....
Login or Create an Account to see details.
Nurse
Our biggest problem with CPSI is that we have to cross over to other systems for some reports that...
Login or Create an Account to see details.
Nurse
I have had a couple of experiences where using CPSI's system was hard for what I was doing, but I...
Login or Create an Account to see details.
Nurse
We have a regular meeting with CPSI, and they have a person that joins the call. I would recommend...
Login or Create an Account to see details.
Manager
We use an outside vendor for electronic billing and denials management rather than going through...
Login or Create an Account to see details.
Manager
When we find things that aren’t working for us, we call CPSI, and they ask whether we have certain...
Login or Create an Account to see details.
Manager
From a billing standpoint, CPSI can generate customized statements for us, but otherwise, they send...
Login or Create an Account to see details.
Manager
At tax time, there is a nice little report that we can run when someone calls in and asks how much...
Login or Create an Account to see details.
CIO
We had a functionality issue that we asked CPSI to fix, but nothing ever got done. The executives...
Login or Create an Account to see details.
CIO
Since we have to use so many products outside of Evident Thrive Patient Management to accomplish...
Login or Create an Account to see details.
Director
Help desk issues have always been somewhat of a problem. Questions or problems can be a challenge to...
Login or Create an Account to see details.
Director
CPSI is okay. That is probably the best way to phrase things. CPSI isn't terrible, but they aren't...
Login or Create an Account to see details.
Director
I don't get nickel-and-dimed a lot. The only thing I would mention is that when we interface with a...
Login or Create an Account to see details.
Director
CPSI's support needs to be better. They need to talk to us more and find out what problems we have....
Login or Create an Account to see details.
Director
If there are updates, CPSI will send out a list of what is changing. That is pretty much all we get...
Login or Create an Account to see details.
Director
It will be a big change moving away from Evident Thrive EHR. I am not looking forward to the layers...
Login or Create an Account to see details.
Director
CPSI is very good at not nickel-and-diming. Most of the things that we invest in, such as new...
Login or Create an Account to see details.
Director
CPSI tries to keep their promises. When we get thrown government mandates that have deadlines, all...
Login or Create an Account to see details.
Director
Evident Thrive EHR's reliability is impeccable. I don't have any issues, and I never have problems...
Login or Create an Account to see details.
Director
When we don't have to use workarounds to make a product work, I consider the product to be good...
Login or Create an Account to see details.
Director
I have never had a bad implementation. CPSI does a good job of escalating problems. With CPSI,...
Login or Create an Account to see details.
Director
The vendor's portal has trainings, but there aren't videos. Other than what CPSI has provided on the...
Login or Create an Account to see details.
Director
Evident Thrive EHR is very user friendly for doing the basics. Everything is very quick and easy to...
Login or Create an Account to see details.
Director
CPSI has other modules available, but it isn’t financially feasible to get all of the components we...
Login or Create an Account to see details.
CEO/President
My recommendation depends on someone’s size, scope, and scale. I do think there are some pros to the...
Login or Create an Account to see details.
CEO/President
Evident Thrive EHR is easy for our providers and nursing staff to use. It is a robust and intuitive...
Login or Create an Account to see details.
CEO/President
Evident Thrive EHR was promoted to be good for smaller organizations, but over time, CPSI's costs...
Login or Create an Account to see details.
CEO/President
We are going through some organizational changes that could potentially mean that we don't have to...
Login or Create an Account to see details.
CEO/President
Integrations are one of my least favorite things about working with CPSI. It is difficult for...
Login or Create an Account to see details.
CEO/President
The training is mostly online. When we have any sort of changes with new modules, our people...
Login or Create an Account to see details.
Director
Evident Thrive EHR is easy to work through. The system walks users through each screen and the whole...
Login or Create an Account to see details.
Director
Everything happens so fast when we implement things, so it is hard to say where the gaps are....
Login or Create an Account to see details.
Director
I don’t think things are ever perfect, and we have had issues every so often. There are always...
Login or Create an Account to see details.
Director
Since Evident Thrive EHR is the only system we have ever used, we are familiar with it, and the use...
Login or Create an Account to see details.
Director
Eventually, CPSI keeps their promises, but that happens more slowly than we would like sometimes....
Login or Create an Account to see details.
Director
We do physician notes, and we are moving toward CPSI's notes platform for documentation. We are...
Login or Create an Account to see details.
Director
CPSI doesn't have a good ED system. We could have built something in Evident Thrive EHR for the ED,...
Login or Create an Account to see details.
CPO/CHRO
The product does what the vendor says it is going to do. It performs. If anything could be improved,...
Login or Create an Account to see details.
CPO/CHRO
We really like other products from CPSI. Evident Thrive EHR is now integrated with our management platform....
Login or Create an Account to see details.
CPO/CHRO
The implementation services were very good. The implementation took a lot of work, but it went very...
Login or Create an Account to see details.
COO
CPSI's system is ancient. It is not designed or supported for what the healthcare demands are. It...
Login or Create an Account to see details.
COO
CPSI’s system can’t do what a new system would be able to do, even after we dumped money into it. It...
Login or Create an Account to see details.
CIO
We had an incident where one module in the EHR did not perform its best. The product as a whole is...
Login or Create an Account to see details.
CIO
CPSI does promote interoperability. They try very hard to support our goals. I think they are at the...
Login or Create an Account to see details.
CIO
The upgrades are great. CPSI has been delivering them really well. I know their newer versions are...
Login or Create an Account to see details.
CIO
CPSI is having to go slow with bringing in new technology because they are having to chip away at...
Login or Create an Account to see details.
CIO
CPSI’s support has been excellent. They have improved that tremendously over the last few years....
Login or Create an Account to see details.
CIO
CPSI's level of executive involvement with us is skewed because of the type of relationship we have....
Login or Create an Account to see details.
CIO
When set up properly or used properly, Evident Thrive EHR does a good job of driving outcomes. The...
Login or Create an Account to see details.
CIO
We are not completely satisfied with receiving our money’s worth from CPSI because of some of the...
Login or Create an Account to see details.
VP/Other Executive
Evident Thrive EHR has never been part of our long-term plans. It has been terrible since the day we...
Login or Create an Account to see details.
VP/Other Executive
We get the minimum number of updates from CPSI. We aren't paying any of the upgrade charges because...
Login or Create an Account to see details.
VP/Other Executive
Trying to get CPSI to do any kind of interface is a terrible challenge. It takes time to get reports...
Login or Create an Account to see details.
VP/Other Executive
CPSI does a lot of updates. We also passed meaningful use with them. That isn't an issue anymore,...
Login or Create an Account to see details.
VP/Other Executive
I would like to become a paperless hospital. There are parts of what we do that we have to have a...
Login or Create an Account to see details.
Director
There were some additional interfaces that we needed even after we got Evident Thrive Patient...
Login or Create an Account to see details.
Director
The ongoing training is poor because the vendor expects everything to be done online where we can't...
Login or Create an Account to see details.
Director
Evident Thrive Patient Management is easy enough to use. CPSI has some really cool meaningful use...
Login or Create an Account to see details.
Director
Evident Thrive Patient Management is a very challenging system to work with. CPSI has...
Login or Create an Account to see details.
VP/Other Executive
I don't think CPSI's product is great anymore. The clinics aren't assimilated yet. It takes three...
Login or Create an Account to see details.
Analyst/Coordinator
CPSI is constantly sending out updates to fix problems. The only way to fix a problem is with an...
Login or Create an Account to see details.
Analyst/Coordinator
CPSI's customer service is good. The customer service people walk us through things when we call in....
Login or Create an Account to see details.
Analyst/Coordinator
There are a lot of things that CPSI didn’t train us on. I felt lost after the training, and I still...
Login or Create an Account to see details.
CFO
We know CPSI’s system is not perfect; there are drawbacks to any software. We also know the cost to...
Login or Create an Account to see details.
CFO
CPSI makes a lot of money from their maintenance fee. Some of it is ridiculous. We buy a new piece...
Login or Create an Account to see details.
CFO
We had to sign in to the web portal and find things we want to be trained on and take the time to...
Login or Create an Account to see details.
CFO
The ease of use depends on who we ask. The doctors are going to give a much lower opinion. They do...
Login or Create an Account to see details.
CFO
CPSI keeps the majority of their promises. Sometimes things are said, but there are...
Login or Create an Account to see details.
CFO
My most recent experience is trying to work on price transparency and realizing that nobody knew...
Login or Create an Account to see details.
CFO
We are trying to do an integration with a doctor group, and we have been working on that for months....
Login or Create an Account to see details.
Director
Evident Thrive EHR has plusses and minuses. CPSI is going through growing pains. They are making...
Login or Create an Account to see details.
Director
The positive part of being with CPSI is the cost. Evident Thrive EHR is pretty cost effective. It...
Login or Create an Account to see details.
Director
CPSI has great tech support. When we call in or put a web support ticket in, we get a call back...
Login or Create an Account to see details.
Analyst/Coordinator
Evident Thrive EHR is hard to access. When we are trying to look someone up in the system, we have...
Login or Create an Account to see details.
Director
If we were to go to a different contract with CPSI, the nickel-and-diming would go away. But for...
Login or Create an Account to see details.
COO
I have done several rollouts before, but CPSI's rollout was the hardest by far. CPSI's team was...
Login or Create an Account to see details.
COO
We have struggled with DNFB because we don't have a lot of coding. We don't use CPSI's coders; we...
Login or Create an Account to see details.
COO
CPSI supports integration pretty well. We have a lot of interfaces and a lot of integration with...
Login or Create an Account to see details.
COO
CPSI's support people are easy to contact and get ahold of, and the web support is pretty good....
Login or Create an Account to see details.
COO
The contract process took so long that there was a lag in between the time we started the...
Login or Create an Account to see details.
Director
I have seen some of CPSI's bills, and we pay a ridiculous amount of money, but that is the case for...
Login or Create an Account to see details.
Director
CPSI is pretty good about things with pharmacy and medication documentation. Some areas of...
Login or Create an Account to see details.
Director
We have been trying to get all of our staff to do more CPSI education so that we are all doing...
Login or Create an Account to see details.
Director
Evident Thrive EHR was terrible at first. Upgrading to the Thrive UX system has helped us appreciate...
Login or Create an Account to see details.
Director
CPSI needs to be rolling out updates and new technology a little earlier than they do. Sometimes,...
Login or Create an Account to see details.
Director
From enterprise-wide scheduling to charge entry, Evident Thrive EHR offers a lot of options for...
Login or Create an Account to see details.
Director
CPSI has done better with upgrades recently than they did before. We have a different senior client...
Login or Create an Account to see details.
Director
CPSI is a little more proactive in some areas than they are in others, and things need to be picked...
Login or Create an Account to see details.
Director
With Thrive UX, we have the opportunity to use CPSI's educational platform where there are all kinds...
Login or Create an Account to see details.
Director
Some features of Evident Thrive EHR work well, but there are some things that don't work how CPSI...
Login or Create an Account to see details.
COO
During the implementation, importing the data from our old system into Evident Thrive EHR and...
Login or Create an Account to see details.
COO
The initial training wasn't very good. A big part of why we had difficulty was that a lot of people...
Login or Create an Account to see details.
COO
The product is reliable and does what it is supposed to do. It is low on the EHR cost scale. Evident...
Login or Create an Account to see details.
Director
Our facility has had CPSI's solution for a long time; we are considered grandfathered in for the way...
Login or Create an Account to see details.
Director
We have some issues with integration. It can be very expensive to integrate with CPSI's system and...
Login or Create an Account to see details.
Director
We would like to see the vendor's newer products, especially when they add different reports. Some...
Login or Create an Account to see details.
Director
Sometimes when ordering labs, we don’t always get all of the information that we need; the insurance...
Login or Create an Account to see details.
Director
CPSI’s support has gotten better. It used to be that we hardly ever heard from the vendor, but now...
Login or Create an Account to see details.
Analyst/Coordinator
We will probably be looking for a new system soon. We would be looking now, but it is not the time...
Login or Create an Account to see details.
Director
The CPSI system is easy for a first-time user to pick up on. We have had it forever and know it...
Login or Create an Account to see details.
Director
My biggest problem with the system is that it caters to small hospitals; it really isn't for large...
Login or Create an Account to see details.
Analyst/Coordinator
The system is missing some pieces when it comes to cash tendering. It could be a little more robust....
Login or Create an Account to see details.
Analyst/Coordinator
Centriq Clinicals and Evident Thrive Patient Management are under one umbrella, but they are two...
Login or Create an Account to see details.
Analyst/Coordinator
Right now, I feel like CPSI is just trying to keep up with the meaningful use criteria and...
Login or Create an Account to see details.
Analyst/Coordinator
There are certain areas, such as financials, that take CPSI a while to get back to us on. There are...
Login or Create an Account to see details.
Nurse
CPSI charges for individual services. They charge for add-ons and little things.
Login or Create an Account to see details.
Nurse
With a hospital EMR that covers a lot of different areas, a nurse could work in all of those areas....
Login or Create an Account to see details.
Nurse
CPSI's support is fabulous. I can’t say enough good things about the support. They have a triage...
Login or Create an Account to see details.
Manager
CPSI nickel-and-dimed in the past. Whenever we called, we would get charged. But now, everything is...
Login or Create an Account to see details.
Manager
With the relationship I have with the vendor, I don't have to contact them very often. There is...
Login or Create an Account to see details.
Manager
I would recommend American HealthTech. It is all I have ever known, so I wouldn't have anything to...
Login or Create an Account to see details.
Analyst/Coordinator
American HealthTech is not necessarily a bad application, but it is not our core application. We run...
Login or Create an Account to see details.
Analyst/Coordinator
CPSI does a pretty good job of delivering what they say they are going to deliver. I agree that CPSI...
Login or Create an Account to see details.
Analyst/Coordinator
CPSI has video education material for training, and the materials aren't necessarily bad, but they...
Login or Create an Account to see details.
Analyst/Coordinator
American HealthTech works for most things, but it doesn’t go with our workflow design, and we are...
Login or Create an Account to see details.
Analyst/Coordinator
I don’t know whether we have any specific integration goals for American HealthTech. In a way, they...
Login or Create an Account to see details.
Analyst/Coordinator
CPSI is in the process of enhancing their application, and a large number of chart components and...
Login or Create an Account to see details.
Analyst/Coordinator
CPSI has a road map of enhancements, and they plan to make it so my opinion of the product goes up...
Login or Create an Account to see details.
Analyst/Coordinator
Whether I would recommend American HealthTech would be situational. If it were really going to meet...
Login or Create an Account to see details.
Analyst/Coordinator
I hope my satisfaction with American HealthTech will go up in the next 12 months if they...
Login or Create an Account to see details.
CFO
Things are pretty good. The vendor is usually pretty fast at getting back to us about problems....
Login or Create an Account to see details.
CFO
The system is easier to use than some of the older software that we had before. The system is just...
Login or Create an Account to see details.
CFO
The strongest and largest portion of the system by far is the clinical side. A lot of the vendor's...
Login or Create an Account to see details.
CFO
CPSI is on top of everything. They are continually coming out with new technology to meet our needs....
Login or Create an Account to see details.
CFO
The clinical side of the product is excellent, but the accounting side is weak and really needs to...
Login or Create an Account to see details.
CFO
We use the system for everything on the clinical side. The vendor has kept all of their promises and...
Login or Create an Account to see details.
CFO
I am starting to get feedback from people on how well the vendor's training went. Our representative...
Login or Create an Account to see details.
CFO
We can go online and submit questions to the support people, and they respond. When we need quicker...
Login or Create an Account to see details.
CFO
CPSI has been great at supporting us during the COVID-19 crisis. They came out with software that...
Login or Create an Account to see details.
Manager
CPSI charges for every little thing. There are always new upgrades and add-ons for the product, and...
Login or Create an Account to see details.
Manager
Evident Thrive EHR is a bit cumbersome. There are a lot of clicks.
Login or Create an Account to see details.
Manager
CPSI has been top notch during the COVID-19 crisis. There haven’t been any letdowns.
Login or Create an Account to see details.
Manager
CPSI is trying to roll out a web-based version of the product. I am really looking forward to that.
Login or Create an Account to see details.
Director
We used to have more personal service with CPSI. I used to have access to a dedicated health...
Login or Create an Account to see details.
Director
Things with CPSI work reasonably well from my perspective, but my perspective is really just...
Login or Create an Account to see details.
Director
I am not sure whether CPSI is part of our long-term plans. We are planning an evaluation in the...
Login or Create an Account to see details.
Director
We don’t have any complaints against CPSI at this point. Everything has been working well.
Login or Create an Account to see details.
Director
We have had some interfaces with CPSI's software and some third-party programs in place for a long...
Login or Create an Account to see details.
Analyst/Coordinator
We haven't received any training in quite some time. As far as I know, CPSI has not made any major...
Login or Create an Account to see details.
Analyst/Coordinator
We are having to use two systems from CPSI. I don't like that; it is very confusing. Having to deal...
Login or Create an Account to see details.
CIO
CPSI did a good job of supporting us through COVID-19 in terms of making a telemedicine product free...
Login or Create an Account to see details.
CIO
CPSI doesn't keep all of their promises because we are still waiting for things. I haven't seen any...
Login or Create an Account to see details.
Manager
I hear good things from our people about the net trend of our accounts receivable. Our DNFB trends...
Login or Create an Account to see details.
Manager
I think that CPSI is more comfortable working with different types of hospitals than we are....
Login or Create an Account to see details.
Manager
Sometime next year, we expect appropriate use criteria to become a penalized regulation. We don't...
Login or Create an Account to see details.
Manager
We don't really have to avoid CPSI's charges. There are customizations that we want to do, and we...
Login or Create an Account to see details.
Manager
The product works as promoted. It does what CPSI said that it would. Sometimes, the vendor's release...
Login or Create an Account to see details.
Manager
CPSI delivers new things, but these things don't always meet our needs. Sometimes, it seems like...
Login or Create an Account to see details.
Manager
CPSI releases patches to the system when necessary. There isn't really a timed-release schedule. In...
Login or Create an Account to see details.
Manager
If we want to print things like list bands and labels, we have to set our printer up in a specific...
Login or Create an Account to see details.
Director
CPSI did a good job of supporting us during the COVID-19 crisis. They have been very responsive. The...
Login or Create an Account to see details.
Director
CPSI eventually keeps their promises. They are a little slow to respond or resolve issues. The...
Login or Create an Account to see details.
Director
When we have issues, CPSI often waits to fix anything until the next quarterly update. We are...
Login or Create an Account to see details.
Director
CPSI has a really good website. We can submit questions and problems online. We have had issues with...
Login or Create an Account to see details.
Manager
When it comes to the vendor’s support through the COVID-19 crisis, I would give the highest score....
Login or Create an Account to see details.
Manager
I would have to ask my staff about the quality of training; there have been some complaints. There...
Login or Create an Account to see details.
Manager
The product doesn’t meet all our needs. We have some work to do regarding interoperability.
Login or Create an Account to see details.
Manager
I would give CPSI’s support the highest score. Even if CPSI can’t solve our problem, they are quick.
Login or Create an Account to see details.
Director
I am not the biggest fan of CPSI. They never really upgraded the nursing documentation side of the...
Login or Create an Account to see details.
Director
We did a SWOT analysis that was fairly thorough, but CPSI's follow-up to the analysis wasn't great....
Login or Create an Account to see details.
Director
We feel nickel-and-dimed by CPSI because of the way they manage their fees. If we add a piece of...
Login or Create an Account to see details.
Director
We paid a boatload of money to get the new meaningful use bundle, and then we found out that not...
Login or Create an Account to see details.
Director
When I hire a nurse, it takes me four to six weeks to teach that person how to run the computer...
Login or Create an Account to see details.
Director
CPSI was probably on the lower side for cost. Money was never a question with the vendor. I wasn't...
Login or Create an Account to see details.
Manager
Evident Thrive EHR stinks. It is horrible, and I hate it. Whoever built the system has never worked...
Login or Create an Account to see details.
Manager
When CPSI set us up, they didn’t even set us up all the way. We have to do things ourselves, but...
Login or Create an Account to see details.
Manager
CPSI’s support quality depends on who we get. I deal directly with a manager most of the time. If...
Login or Create an Account to see details.
Manager
I would not recommend Evident Thrive EHR. Unfortunately, we are stuck with it, so it is in our...
Login or Create an Account to see details.
Manager
The quality of the product is good, but there are things that CPSI needs to do to improve it. There...
Login or Create an Account to see details.
Manager
I have only dealt with one executive at CPSI, and that person was great. That person helped me.
Login or Create an Account to see details.
VP/Other Executive
The system is a hybrid model, and we can add full electronic capabilities to it. We are in the...
Login or Create an Account to see details.
VP/Other Executive
The reporting capabilities in the product are weak. The vendor has ad hoc reporting where we can...
Login or Create an Account to see details.
VP/Other Executive
The vendor is not totally a partner, and that has been frustrating. The vendor comes out with...
Login or Create an Account to see details.
VP/Other Executive
The vendor came out with a new executive dashboard module that we can buy and add on to. That looks...
Login or Create an Account to see details.
VP/Other Executive
The product is potentially part of our long-term plans. If we find out the vendor's other physician...
Login or Create an Account to see details.
VP/Other Executive
The system is difficult to learn and build. It is difficult to enter notes, track cost...
Login or Create an Account to see details.
VP/Other Executive
The system is easy to use but is difficult to learn and teach because of the navigation tools. Once...
Login or Create an Account to see details.
VP/Other Executive
The vendor charges for every little thing. We have zero executive involvement. I have never talked...
Login or Create an Account to see details.
CIO
CPSI tends to nickel-and-dime us for every little thing, and that can really add up for a facility...
Login or Create an Account to see details.
CIO
There are security shortcomings with Evident Thrive EHR. When I have to run a PHI report on an...
Login or Create an Account to see details.
CIO
For the most part, CPSI is an okay vendor. Integration is my preference as opposed to having a bunch...
Login or Create an Account to see details.
CIO
We just implemented Evident Thrive EHR, and that didn’t go well for us. There were a lot of...
Login or Create an Account to see details.
CIO
I have physicians who have used Epic's system, and I have heard from more than one physician that...
Login or Create an Account to see details.
Manager
The vendor has a lot of online training, and all the other training is pretty much required to be...
Login or Create an Account to see details.
Manager
Most of the product looks like it was built in the 1990s. The interface looks very old, and there...
Login or Create an Account to see details.
Manager
The vendor is more reactive than proactive. I don’t ever hear anything from the vendor executives or...
Login or Create an Account to see details.
Director
I have been with CPSI for a long time. I also know every single one of their executives. They are...
Login or Create an Account to see details.
CFO
With CPSI support, most of the time, the first support person we get ahold of on the front end gives...
Login or Create an Account to see details.
CFO
CPSI is a bit slow with keeping up on regulations and changes. That is frustrating when we deal with...
Login or Create an Account to see details.
CFO
We get information on programs, and then we are told they will cost us and that there are things we...
Login or Create an Account to see details.
CFO
The integration between different areas is going well. There is no perfect software solution out...
Login or Create an Account to see details.
CFO
If going through the hassle of retraining on an EHR wouldn't cost me an arm and a leg, I would maybe...
Login or Create an Account to see details.
Preferences