Home chevron icon Services & Consulting chevron icon Technical Services chevron icon Technical Services

CTG Technical Services Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Loyalty, Relationship

With CTG, we have had some hiccups on a few things, but nothing to really be concerned about. They...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We work with CTG executives when they need to get involved. When they do get involved, they are...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would have rated the strength of our partnership with CGT higher, but something recently happened...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Once, when we were in the middle of trying to get an emergency situation resolved, CGT seemed to...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

CTG is pretty consistent. Their staff is pretty informed when it comes to training the staff that...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

CTG is pretty good strategically because of other contracts they have that are similar contracts to...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

We have had some issues related to the workflow when it comes to the 800 number not working...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

CTG has been pretty good about not charging us for some of the things we have requested. If I had an...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

CTG is consistent. We recently had an issue that was affecting users, and we couldn’t figure it out....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Receiving our money's worth is where I have problems. CTG has other clients with the same setup that...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have been a little concerned about the turnover rate of the CTG agents. At one point, it was...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Which Technical Services Vendor Should You Choose?
20 May 20    |   Ryan Oliver and Colin Buckley
Amongst the turmoil that is COVID-19, technical services projects may have increased priority and firms continue to be in demand. Recently, KLAS published its first ever Technical Services Report. Thi



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​