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CureMD EHR/PM - Small Practices Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
CureMD is very responsive with tickets when we have issues. For instance, in the past, we were tied...
There were issues when we were trying to link up with our state’s immunization registry. We are...
We would like to have more of the advanced reports that we have to pay a monthly fee to have access...
I typically deal with the billing side of CureMD's system, and it is easy to navigate through the...
The system's interface is clunky and needs to be updated. The system's user interface is just...
We met with CureMD's leaders, and they said they were coming out with all kinds of new things....
The people that CureMD sent us for training weren't able to solve our problems. That didn't inspire...
CureMD charges for integrations and resources. At one point, we tried to implement something, but...
When CureMD was hit by the Change Healthcare ransomware attack, it shut them down for a relatively...
We are moving away from CureMD's system because it has a very confusing, terrible, old-school user...
Commentary Summary
Comment Type Breakout