CureMD EHR/PM - Small Practices Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Analyst/Coordinator

Operations, Product

The product's biggest strength is its ease of use. It is easy to navigate through the pieces and get...

Nov 2023
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Analyst/Coordinator

Relationship, Operations, Product

I like a lot of the canned reports that we get in the system, and I like that we have ad hoc reports...

Nov 2023
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Analyst/Coordinator

Relationship

The biggest thing with CureMD is that we are able to get ahold of a real person. The vendor is very...

Nov 2023
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Analyst/Coordinator

Relationship, Product

If CureMD sees that several health departments are running similar reports, they should create a...

Nov 2023
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COO

Culture

We did a demo of the product, but in all honesty, I don’t know why we didn't see the issues. The...

Oct 2023
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COO

Relationship

CureMD is interested in the success of my practice, but that doesn’t necessarily mean that they are...

Oct 2023
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COO

Operations

The vendor’s onboarding was a disaster. They didn't do any workflow discovery, and they didn't have...

Oct 2023
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COO

Relationship, Product, Value

The vendor needs to make a major investment in hiring the right kind of people to run usability at...

Oct 2023
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COO

Relationship

The vendor is responsive and flexible. If we raise a problem, they will go try to solve it right...

Oct 2023
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COO

Loyalty, Relationship

The vendor is very much improving and looking to improve. They are in a phase where they are trying...

Oct 2023
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COO

Product

We were running pretty inefficiently with CureMD's system, and we knew that we would never reach a...

Oct 2023
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COO

Loyalty

CureMD has partnered with Cardinal Health, the drug distributor. That lent a bunch of credibility...

Oct 2023
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CEO/President

Value

We knew we were getting value from the product, but we knew we could save money without the vendor....

Sep 2023
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CEO/President

Loyalty, Relationship

We have always had some issues with appeals and with the vendor understanding the language, but...

Sep 2023
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CEO/President

Relationship

CureMD absolutely did not keep all their promises. That is what I am really upset about. Our...

Sep 2023
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CEO/President

Loyalty

I chose another vendor's product initially, and we had a horrible integration. We couldn't get past...

Sep 2023
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Manager

Product

CureMD does a good job. We have specific note templates that we have to use, and every so often, the...

Jun 2023
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Manager

Product

It is hard for us to add inventory and track it. When we have problems, we have to contact not only...

Jun 2023
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Manager

Relationship

Things are only time consuming with CureMD if they have to take something back to their production...

Jun 2023
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Manager

Relationship

Sometimes, if there is a major outage or something, the vendor will alert us, but not all the time....

Jun 2023
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Manager

Relationship

CureMD does well to help us with reports and certain things we try to work on. They were great to...

Jun 2023
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Manager

Relationship, Product

CureMD does lots of updates, and if there are system changes, the vendor tries to accommodate what...

Jun 2023
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Manager

Operations

The implementation of the CureMD system was seamless. The system is all cloud-based, so the upgrades...

Jun 2023
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Analyst/Coordinator

Operations

The initial training that CureMD offered was good.

May 2023
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Analyst/Coordinator

Relationship

Occasionally, it is hard to get a specific person from CureMD on the phone to help us with our problems....

May 2023
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VP/Other Executive

Relationship, Product

We have used lots of different EHRs, and I would consider CureMD to be one of the much better ones....

Apr 2023
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VP/Other Executive

Loyalty, Relationship, Product

The product's biggest strength is not as much the software as it is the people from CureMD that are...

Apr 2023
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VP/Other Executive

Operations

I would love it if CureMD would invest more in their product. I would love it if the vendor could...

Apr 2023
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CEO/President

Product

CureMD’s strengths are their costs and customer service. Technically, the product is as good as any...

Mar 2023
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CEO/President

Product

I wish the product were a little more customizable, especially the patient portal. With the...

Mar 2023
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