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CureMD EHR/PM - Small Practices Commentary
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Subject Expert
Chris Clune
Engagement Partner
KLAS Engagement Partner - Chris Clune
 

Commentary Summary

Performance details

Comment Type Breakout

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Negative
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User Commentary

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Analyst/Coordinator

CureMD is very responsive with tickets when we have issues. For instance, in the past, we were tied...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

There were issues when we were trying to link up with our state’s immunization registry. We are...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

We would like to have more of the advanced reports that we have to pay a monthly fee to have access...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Analyst/Coordinator

I typically deal with the billing side of CureMD's system, and it is easy to navigate through the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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COO

The system's interface is clunky and needs to be updated. The system's user interface is just...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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COO

We met with CureMD's leaders, and they said they were coming out with all kinds of new things....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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COO

The people that CureMD sent us for training weren't able to solve our problems. That didn't inspire...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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COO

CureMD charges for integrations and resources. At one point, we tried to implement something, but...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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COO

When CureMD was hit by the Change Healthcare ransomware attack, it shut them down for a relatively...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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COO

We are moving away from CureMD's system because it has a very confusing, terrible, old-school user...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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