CureMD EHR/PM - Small Practices Commentary
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Subject Expert
Eder Lagemann
Research Director
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User Commentary
Relationship
CureMD is very responsive with tickets when we have issues. For instance, in the past, we were tied...
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Relationship, Product
There were issues when we were trying to link up with our state’s immunization registry. We are...
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Product, Value
We would like to have more of the advanced reports that we have to pay a monthly fee to have access...
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Product
I typically deal with the billing side of CureMD's system, and it is easy to navigate through the...
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Product, Value
The system's interface is clunky and needs to be updated. The system's user interface is just...
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Relationship
We met with CureMD's leaders, and they said they were coming out with all kinds of new things....
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Relationship, Operations
The people that CureMD sent us for training weren't able to solve our problems. That didn't inspire...
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Value
CureMD charges for integrations and resources. At one point, we tried to implement something, but...
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Relationship, Product
When CureMD was hit by the Change Healthcare ransomware attack, it shut them down for a relatively...
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Loyalty
We are moving away from CureMD's system because it has a very confusing, terrible, old-school user...
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Product
Overall, the inventory in CureMD's system works pretty well with the scanning. That is great. The...
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Product
There are a lot of clicks for things in CureMD's system that seem like they should be a little...
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Operations, Value
We had someone from CureMD who onboarded us, and then we did some other virtual training with the...
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Relationship
CureMD is pretty responsive when we call about things that they can fix. But if there is something...
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Loyalty, Product
The biggest thing I like about CureMD's product is that it has a scrubber already. So in the...
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Relationship
I am fine with CureMD’s web support. When I log a ticket, it gets sent to me so I can track it, and...
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Product
CureMD is way behind on new technology. When they think they have something going, it isn't ready...
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Value
Every time CureMD comes out with an improved feature, it costs a certain amount per month per...
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Operations
The upgrade process with CureMD is just a notification when we first log in. There is no actual...
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Culture, Product
Most things with the CureMD system work as promoted but not everything. My satisfaction with the...
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Value
Using the CureMD system is very intuitive for users like physicians, medical assistants, and...
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Product
A lot of CureMD’s unkept promises have to do with the patient portal or future technology that is...
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Loyalty, Product, Value
I would not buy the CureMD system again because of the price and lack of offerings related to our...
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Product
I like that all the appointments and results for pregnant patients flow into an ACOG sheet. It is...
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Commentary Summary
Comment Type Breakout