CureMD EHR/PM - Small Practices Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Relationship
I am fine with CureMD’s web support. When I log a ticket, it gets sent to me so I can track it, and...
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Product
CureMD is way behind on new technology. When they think they have something going, it isn't ready...
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Value
Every time CureMD comes out with an improved feature, it costs a certain amount per month per...
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Operations
The upgrade process with CureMD is just a notification when we first log in. There is no actual...
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Culture, Product
Most things with the CureMD system work as promoted but not everything. My satisfaction with the...
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Value
Using the CureMD system is very intuitive for users like physicians, medical assistants, and...
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Product
A lot of CureMD’s unkept promises have to do with the patient portal or future technology that is...
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Loyalty, Product, Value
I would not buy the CureMD system again because of the price and lack of offerings related to our...
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Product
I like that all the appointments and results for pregnant patients flow into an ACOG sheet. It is...
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Product
I do like that this solution has canned reports that we can pull within the application without...
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Product
CureMD could do more streamlining so we can do more from the piece for the day's patients rather...
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Relationship
Overall, I don't have any issues with CureMD. They are great to work with and are very responsive to...
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Product
I would like to see the ability to track history within the banner notes. For instance, if somebody...
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Value
CureMD used to charge for every little thing, but as things grow and they add more features, we...
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Relationship
CureMD's desire to partner with us is really quite good, but they fall short of actually bringing...
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Relationship
We were trying to build an interface, and CureMD's team just evaporated. They stopped answering...
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Product
The system has a fair amount of functionality, bugs aside. Especially in terms of practice...
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Loyalty
One big reason we chose CureMD was that one organization that we had a partnership with also had a...
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Loyalty
We moved away from CureMD because we rushed into the decision to go with them, and I think we paid...
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Value
CureMD is much nicer about charging than other vendors. They are much more human, and their charges...
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Product
CureMD had a ransomware attack that brought them down. That was bad, but they probably emerged from...
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Product
From a feature set perspective, CureMD is trying to add in features faster than they are cleaning up...
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Operations
CureMD's training was atrocious. The on-site team didn't actually know the product well, so they...
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Culture, Product
CureMD's product isn't great. Its usability is an issue, its reporting is bad, and its interface is...
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