All Categories chevron icon Ambulatory & Post-Acute Care chevron icon Physician Practice Solutions chevron icon Small Practice Ambulatory EHR/ PM

DrChrono EHR/PM - Small Practices Commentary
Filtered view: All

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Director

Loyalty, Relationship

We cannot wait to go to a new vendor. DrChrono does very little well, and they refuse to take any...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

If a patient cannot access the patient portal, the vendor won't work directly with the patient to...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

DrChrono was our choice right from the get-go. We received a recommendation from a doctor who had...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

DrChrono says that they have a suggestion box and that they will send suggestions to their...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

DrChrono doesn't keep all of their promises about our concerns. We have open tickets with them on...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

DrChrono doesn't have a backup system. The system is cloud based. That is a huge perk in terms of us...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

What I would tell a friend about DrChrono is that, from a clinical standpoint, I have been so...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

There have been a few times that the system has gone down, and it has come up really quickly...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Loyalty, Relationship

We looked at other vendors. We had a few that we compared, and I took a demo from another one. They...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We had an implementation specialist, and DrChrono had different categories. They had a scheduling...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​