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DrChrono EHR/PM - Small Practices Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Manager

Loyalty, Product

We have been with DrChrono for a long time, but the web user interface has not changed since 2012....

Mar 2024
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(0)
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Manager

Loyalty, Product

We aren’t using DrChrono's solution for patient intake because they don’t offer the level that I...

Feb 2024
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(0)
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Manager

Value

I want something to help manage collecting payments from patients and estimating the costs from...

Feb 2024
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(0)
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Manager

Product, Value

The DrChrono clinical interface that the providers use on the iPad makes it really easy to charge...

Feb 2024
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Manager

Product

DrChrono needs to redo the web interface. There are way too many clicks. It hasn't been changed...

Feb 2024
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(0)
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Manager

Relationship

DrChrono has a really good list of user-requested features, and before they sold the company, they...

Feb 2024
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Manager

Relationship

There is a phone number we can call now for customer support, but we are always speaking to somebody...

Feb 2024
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Manager

Product

We have had some issues with the DrChrono system going down for quite a long period of time, and...

Feb 2024
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Manager

Product

There are so many areas that DrChrono needs to improve on the billing side of things. We are...

Feb 2024
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Manager

Product

I am not very happy with the DrChrono system. It is stagnating. And I can see that there are larger...

Feb 2024
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