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DrChrono EHR/PM - Small Practices Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Director

Loyalty, Relationship

We cannot wait to go to a new vendor. DrChrono does very little well, and they refuse to take any...

Unrated
Nov 2025

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Director

Relationship, Product

If a patient cannot access the patient portal, the vendor won't work directly with the patient to...

Unrated
Nov 2025

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Manager

Loyalty

DrChrono was our choice right from the get-go. We received a recommendation from a doctor who had...

Unrated
Sep 2025

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Manager

Relationship

DrChrono says that they have a suggestion box and that they will send suggestions to their...

Unrated
Sep 2025

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Manager

Relationship

DrChrono doesn't keep all of their promises about our concerns. We have open tickets with them on...

Unrated
Sep 2025

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Manager

Product

DrChrono doesn't have a backup system. The system is cloud based. That is a huge perk in terms of us...

Unrated
Sep 2025

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