Home chevron icon Ambulatory & Post Acute Care chevron icon Physician Practice Solutions chevron icon Small Practice Ambulatory EHR/ PM

DrChrono EHR/PM - Small Practices
Filtered view: All

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Small Practice Ambulatory EMR/PM (2–10 Physicians) 2022: Functionality & Value Top of Mind for Small Practices
Small Practice Ambulatory EMR/PM (2–10 Physicians) 2022:
Functionality & Value Top of Mind for Small Practices
November 2022
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Physician

Loyalty, Relationship

Unfortunately, the company has been acquired by a large, publicly traded software company, and the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Relationship

I hope DrChrono continues in the direction that they have been going in for the last several years....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty

DrChrono's system is such a good product that I am so married to it. I chose DrChrono's system...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Relationship

I have been a user and a client for many years, and I am very committed to the product. I have...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

When I compare DrChrono's system to some more robust EHRs, DrChrono's system lags a bit. But the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty

DrChrono's system was actually the first EHR to have an open API. It was the first one to have an...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations, Product

If someone is a coder or a developer, they probably can't create all the interoperability that they...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

I don't use DrChrono’s fax system. I use the fax piece to send out faxes, but I have a separate...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

DrChrono built an API that allows other products to easily create data in the product, and they...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

DrChrono has a team overseas that does all of the billing and coding. That team makes so many...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The iPad version of the product's clinical side is very solid and easy to use. The clinical system...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

DrChrono's product struggles on the front end of the web version that sits on the PC, and that is...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

DrChrono’s service is all reactive. For most of a year, their platform was very slow. That was...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product functions well on mobile devices. If a provider is at the hospital or at home when a...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We have multiple offices, and we once had a problem because the product would send out a text...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The only time I talk to executive-level people and account executives is when I am adding or...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Every time DrChrono comes out with a new upgrade, I always wonder who cares. The vendor is always...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

DrChrono's product is really two different products. The iPad version that handles the clinical side...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

There is no training for DrChrono's product. The clinical side is pretty easy to use. I can hand the...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

If I want to find out when the next available appointment is for one of my doctors, I have to view...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I don't have a product manager to talk to about bugs. I don't know who that person would be....

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I can customize DrChrono's product to be able to handle my organization's specialty-specific things....

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

I would not recommend DrChrono's product. I would tell someone who is considering the product to...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

At one point, the vendor had a system in place where we could give suggestions and people could vote...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

I am not satisfied with DrChrono. I don't know what is happening with the new company. I am starting...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Entering a new patient record should be really straightforward and simple. We need to get...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I am a little frustrated with DrChrono right now because I have what I consider a level-one,...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

DrChrono creates a bunch of enhancements for the clinical side, but the practice management side is...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
The Small Practice Ambulatory EMR/PM Market Today
19 March 19    |   Aaron Gleave
I'd like to share some of the fascinating, revealing, and even painful data from KLAS' report on decisions being made in the small practice ambulatory EMR/PM space.
Article
KLAS article icon
Teach Physicians to Use the EMR for Patient Engagement
03 May 18    |   Mike Davis
I don’t think the EMR needs to be viewed as a barrier to patient engagement. On the contrary; I’ve seen the EMR actually increase patient engagement.
Article
KLAS article icon
A Deep Dive on the EMR Improvement Collaborative
18 May 17    |   Jared Jeffery
Perhaps because it’s the cornerstone of an organization’s technology, the EMR often seems to carry more than its fair share of the productivity paradox.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​