DeepUnity (Mainly DACH) (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Product
I like DeepUnity's integration into the HIS world. I also like the product's functionality.
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Relationship
Dedalus' greatest strength is their strategic cooperation. They often have an open ear for problems...
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Loyalty, Product
The big imaging data provided by Dedalus is a great advantage because AI can use it to learn very...
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Product
DeepUnity works well. It has been able to properly integrate everything. For example, some tools...
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Relationship
The response and solutions from Dedalus’ technical service are fast. It is not like other software...
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Value
So far, Dedalus has only charged us for what was agreed upon beforehand. There is no...
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Relationship
One of Dedalus’s strengths is that they are in continuous development. We started with a basic...
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Operations
Dedalus has made an effort to train us. Their training is hybrid learning. Most of it takes place...
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Product
Dedalus’ processes have been satisfactory in terms of quality, speed, and distribution of images...
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Loyalty, Product
The use of tools in DeepUnity could be improved. For example, a radiologist works on certain...
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Loyalty, Relationship, Value
I would tell others looking at Dedalus that DeepUnity is a reliable product. Dedalus has very good...
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Relationship, Product
Dedalus mostly keeps promises. Part of what we never know from Dedalus is whether something is in...
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Product
We mostly need the preprocessing of images and fast and secure access to images from remote regions....
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Loyalty, Product
The updates for DeepUnity are immediate. There is no problem there. We choose to say that we won't...
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Operations
I didn't score Dedalus higher because of the early stages of the implementation. If the...
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Relationship
Dedalus’ support has a very good human quality. The working group that they support is always very...
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Product
We use DeepUnity for different specialties and for the distribution of the studies. We have a lot of...
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Value
DeepUnity is not exactly an inexpensive product. Part of that has to do with the storage, and if...
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Operations
Dedalus was very patient with the implementation; they took over a week to implement DeepUnity with...
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Product
Dedalus could improve usability to be just a little more intuitive for doctors. I don't know how...
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Relationship
Dedalus' support team is a little slow. They take too long to respond to our inquiries.
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Product
Many doctors are very familiar with technology, but it took them a little while to adapt to...
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Product
We really like the ease of use of the PACS and how well it connects to everything we need.
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Value
Dedalus charges us for anything extra we need.
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Relationship
Dedalus needs to improve their customer service. They don't have a good capacity to respond to us....
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Relationship
Dedalus seldom comes to us in a proactive manner. The vendor should involve the customers when there...
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Product
We can never be sure that we won’t have a high level of faults after we install an update. We have...
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Product
We are very happy with DeepUnity. It is very stable. The functionality it provides is what we need....
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Relationship, Product
Dedalus is one of our most important service providers.
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Relationship, Product
We haven't noticed any changes since Dedalus acquired and rebranded the product to DeepUnity.
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