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DeepUnity (Mainly DACH) (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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VP/Other Executive

Product

We really like the ease of use of the PACS and how well it connects to everything we need.

Jul 2024
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(0)
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VP/Other Executive

Value

Dedalus charges us for anything extra we need.

Jul 2024
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(0)
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VP/Other Executive

Relationship

Dedalus needs to improve their customer service. They don't have a good capacity to respond to us....

Jul 2024
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(0)
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CIO

Relationship

Dedalus seldom comes to us in a proactive manner. The vendor should involve the customers when there...

Oct 2023
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(0)
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CIO

Product

We can never be sure that we won’t have a high level of faults after we install an update. We have...

Oct 2023
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(0)
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CIO

Product

We are very happy with DeepUnity. It is very stable. The functionality it provides is what we need....

Oct 2023
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(0)
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CIO

Relationship, Product

Dedalus is one of our most important service providers.

Oct 2023
||
(0)
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Manager

Relationship, Product

We haven't noticed any changes since Dedalus acquired and rebranded the product to DeepUnity.

Oct 2023
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(0)
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