Dedalus Care (HCIS) (Global) Commentary
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Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
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User Commentary
Loyalty, Product
There is a lot of room for improvement with Dedalus Care. Dedalus could improve the CDS logic...
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Relationship
The support from Dedalus is good at the first and second levels. But there is a problem with the...
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Value
We have not completely received our money’s worth with Dedalus Care. I’m not referring to money...
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Product
The good thing about Dedalus Care is that we can access various options from different places. And...
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Operations
Dedalus Care has its pros and cons. The issue is that the speed of development and the speed of...
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Loyalty
I hope that we will get back to being able to work like normal and that everyone will remember this...
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Loyalty, Product
One of the things that I liked about the application before but that has been lost is its capacity...
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Product
There are people who find change difficult. It is true that there are things that were easier in...
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Product
We have many interoperability needs, and the vendor hasn't been able to give us a solution....
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Loyalty, Product
We have many interoperability projects underway, and unfortunately, we are having many problems with...
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Loyalty, Product
We still have the burden of the things that people are complaining about. Those things have to be...
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Loyalty, Relationship
With Dedalus, we hope to have the same relationship that we used to have, and we hope to do things...
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Relationship
The vendor's executives are involved with us, but they don't solve anything.
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Value
Now that we have combined the applications for all the hospitals into one, it costs us more. So we...
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Product
The application has improved a lot at a technological level. The performance is much better than...
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Culture, Operations, Product
We had a very bad experience recently. A version was released that didn't fulfill what was promised....
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Product
There are a few things that could be improved in Dedalus Care. Some development is needed to better...
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Operations
The training for Dedalus Care is quite deficient because when new versions arrive, all that gets...
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Product
I would like to upgrade to a new version of Dedalus Care that has a lot more developments. Also, I...
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Product
What I like most about Dedalus Care is that everything is integrated into the product. Also, the...
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Relationship
The people at Dedalus with whom I have a relationship are accessible and respond immediately.
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Product
Dedalus could work on improving usability for the end users, clinicians, and administrators who work...
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Relationship
We have a very close relationship with Dedalus, and their availability is a strength. They are...
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Product
Dedalus Care is a robust product that solves a lot of the hospital's needs. It works very well, and...
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Product
The scope of Dedalus Care covers most of the hospital's processes, but in terms of administrative...
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Product
The outbound integrations in Dedalus Care are not a problem, but the system doesn't have an...
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Loyalty, Product
The difference between the latest version of Dedalus Care and the other version is that with this...
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Product
The Dedalus Care product scope is especially sought by doctors and nurses. The look, feel,...
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Product
Dedalus Care's strength is its usability. It is easy and has few clicks.
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Product
The vendor could improve Dedalus Care by providing clear and contrasted information. The product...
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