Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about HIT Advisory Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Divurgent IT Advisory Services Comments
Filtered view: All

KLAS Research Director - Ryan Oliver
Subject Expert

Ryan Oliver

Research Director

ryan.oliver@klasresearch.com

385-312-8116

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about HIT Advisory Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

CMIO

We loved Divurgent. Our project with them was awesome. The vendor delivered what we asked them to....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our goal was to transition to our homegrown program, and the vendor really helped us create a road...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor’s methodology, expertise, and analytics were very helpful. The vendor’s previous...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The project the vendor was involved in was during a time when our leadership was changing rapidly....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor was too aggressive toward the end of the project, and that kind of turned us off of them....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor's services were relatively expensive for what we got. The vendor did good work, but the...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The analytic component was very good, and the vendor's ability to look at the market was also very...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Divurgent helped us implement technology. We had never gone down the path of electronic learning...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The focus on personalization was the biggest aspect of what the vendor did in terms of advice and...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The hospital was our pilot group. They gave us the majority of our feedback because they spent the...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Decreased time spent in the classroom seems to be one of our most vocalized improvements, not only...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Divurgent has not only helped us with projects but has also shifted their focus to other areas based...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When COVID-19 hit, we shifted our focus and expedited our go-live. The products that went live were...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor flat out said that some of our methods were archaic and outdated, and I totally agreed...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Reviewing the changes that the vendor has suggested with feedback shows how much we really need...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We use ticket metrics to identify problems that providers are having and to see whether they are...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor clearly cares about their work. They try to make our physicians more efficient and works...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

I have been thinking about how to best summarize where Divurgent sits as an organization and whether...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

Divurgent delivered people who were really skilled. There was one person who was very valuable. That...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

There weren't any concerns with the billing or charging. There were negotiated rates, and the...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

There might have been opportunities for better collaboration within Divurgent. When a consultant...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Without a doubt, Divurgent has driven tangible outcomes for our organization. We have gotten great...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The primary person I work with at Divurgent is a great resource and is super talented. The person is...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When we work with a big firm that is placing a lot of resources, sometimes those resources just...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Sometimes Divurgent has to struggle to drive the work. They aren't always successful. I don't know...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Divurgent's executives are very engaged. At the level of business we are doing with them, I would be...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have done a KLAS survey before, and I have never given any vendor so many high scores. We were all...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Whenever we needed something urgently, Divurgent always had someone who could respond within a...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The consultant was spectacular in terms of personality and demeanor. I give Divurgent very high...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We try to push out as many of the optimization tools as we can, but providers sometimes don't pay...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Divurgent is very responsive in terms of making minor changes to the dashboard. They are pretty much...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our consultant was very aware of our system. We attended training sessions, and during the sessions,...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had surveys before and after optimization to see whether providers' patient-appointment scores...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We didn't have an experience where we requested something and the consultant didn't have a tangible...

Jul 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Divurgent's expertise and data were excellent. They had some doctors who talked to our doctors and...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The consultant who did the work on a certain piece used to work for our EMR vendor, so that person...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The account manager followed up on a regular basis. Divurgent brought in their leader to meet with...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Divurgent had really good follow-up. They wanted to make sure that we could use the tools that they...

Jun 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF