DynaMed Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Product

Even though we have several solutions, I definitely usually go to DynaMed first. I find the layout...

Sep 2024
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Director

Product

I get a little nervous about AI content generation because of accuracy, so EBSCO Information...

Sep 2024
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Manager

Relationship, Operations

If we have a question, the vendor will answer our questions, but they don't offer big training or anything....

Sep 2024
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Manager

Product

DynaMed is great. We love DynaMed. The nurses and staff members are very receptive to DynaMed. We...

Sep 2024
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Physician

Loyalty, Value

I have been happy with DynaMed, and relative to competitors, it must be a high-quality product at a...

Aug 2024
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Physician

Product

There are times when I have to go to another product or just take a different approach because of...

Aug 2024
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Physician

Operations, Product

I have the latest version of DynaMed, and I like more global solutions. The thing that I really...

Aug 2024
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Physician

Loyalty, Product

Increasingly, we are seeing new video-assisted stuff emerge for demonstrations, and I haven't seen a...

Aug 2024
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Physician

Product

We have some very rapidly evolving stuff that is hard to capture and get into medical textbooks. For...

Aug 2024
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Physician

Operations, Product

I have frequently used DynaMed as a good medical textbook to go over topics and review the levels of...

Aug 2024
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Physician

Operations

My recommendation to EBSCO Information Services is to think about doing a short YouTube video to...

Aug 2024
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Manager

Culture, Value

We had to do a cost comparison for DynaMed, and we discovered that what we paid for the solution was...

Aug 2024
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Manager

Loyalty, Product

EBSCO Information Services has done a great job of keeping up with technology. I know they are...

Aug 2024
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Manager

Relationship

There have been times that, especially when I was trying to save my databases, my representative had...

Aug 2024
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Manager

Culture, Relationship

I have a great relationship with my EBSCO Information Services representatives. A lot of the times...

Aug 2024
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Manager

Relationship

DynaMed answers our clinicians' questions, and we can make decisions based on those answers. I...

Aug 2024
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Manager

Relationship, Value

DynaMed is a cost-effective solution, and EBSCO Information Services is a good company to work with...

Aug 2024
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Manager

Loyalty, Product

If we could get DynaMed into more medical schools and into more places where it could be used...

Aug 2024
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Manager

Operations

We have done some live training in Teams with EBSCO Information Services. If we would like to, we...

Aug 2024
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Manager

Relationship, Product

EBSCO Information Services is willing to integrate their system, but I am not sure that my IT people...

Aug 2024
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Manager

Product

I would buy DynaMed again because I find that its information isn't just one person's opinion. It is...

Aug 2024
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VP/Other Executive

Product

I don’t know whether the issue is the user or the product itself, but when there are upgrades, it...

Jul 2024
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VP/Other Executive

Product

On medical board exams, a lot of them are now using audio files. We have to hear the sound of a...

Jul 2024
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VP/Other Executive

Loyalty, Product

The accuracy of all of the electronic referencing sources is the most current. DynaMed is the...

Jul 2024
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VP/Other Executive

Product

A big plus is that DynaMed gives us the link to the updated information, whether it is the new...

Jul 2024
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VP/Other Executive

Relationship, Operations

I have never reached out to DynaMed directly for any sort of support, but they seem to work really...

Jul 2024
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Manager

Relationship

The vendor's support is excellent. We specifically have an EBSCO Information Services liaison for...

Jul 2024
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Manager

Product

DynaMed is a great evidence-based tool. For example, for a heart failure management thing, there...

Jul 2024
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Manager

Culture, Value

We purchased DynaMed Decisions with DynaMed, and prior to renewing, the vendor provided us with the...

Jul 2024
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Manager

Loyalty, Operations, Product

In addition to DynaMed, we used another vendor's product, and that vendor kept raising the prices....

Jul 2024
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Manager

Culture, Value

I don't have visibility into what the vendor's current pricing is like, but I know that in the past,...

Jul 2024
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CMIO

Loyalty, Product

We are looking to do a system-wide contract for DynaMed. I personally have not used DynaMed a whole...

Jun 2024
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CMIO

Loyalty, Value

Much of the early decision-making was initially driven by dollars because DynaMed is a less...

Jun 2024
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Manager

Loyalty, Product, Value

DynaMed is a great product, and I’m planning to keep it. When new information becomes available,...

Feb 2024
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Manager

Culture, Value

I had a problem with EBSCO Information Services. I got an email saying that an invoice was overdue,...

Feb 2024
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Manager

Culture, Value

Our customer representative with EBSCO Information Services is pretty good, and the vendor follows...

Feb 2024
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Director

Loyalty

We are not sure whether we would buy DynaMed again because AI is coloring everything. Whoever is...

Feb 2024
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Director

Product

EBSCO Information Services does a good job with upgrades. There have been no issues.

Feb 2024
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Director

Loyalty

The vendor has updated some CME credit stuff. That has been good, but they haven't made a lot of...

Feb 2024
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Director

Relationship

With EBSCO Information Services, the people we were able to have conversations with did a very good...

Feb 2024
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Director

Loyalty

Choosing a reference solution is a mix of what is a valuable resource to get the information we need...

Feb 2024
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CMIO

Relationship

EBSCO Information Services was awesome when we first started, and I think they would continue to be...

Feb 2024
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CMIO

Product

With DynaMed, we all have access to the literature. I'm usually asking what experts do in certain...

Feb 2024
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Director

Relationship, Product

There were some hiccups in some specialty spaces when we went on DynaMed because those areas weren’t...

Jan 2024
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Director

Culture, Relationship, Product

It would be great if EBSCO Information Services could prompt conversations for integration if they...

Jan 2024
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Director

Relationship

EBSCO Information Services has been very supportive when we reach out, and they pull in their...

Jan 2024
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Director

Loyalty

We decided to go with DynaMed because it is faster, it is better value for us, and the vendor...

Jan 2024
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Director

Product, Value

The system has improved. It is now more catered toward what providers are looking for. Providers...

Jan 2024
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Director

Loyalty

A few years ago, we considered canceling the system because of the costs involved and the...

Jan 2024
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Director

Relationship

We haven't integrated DynaMed with other solutions to its fullest extent, but the integrations we...

Jan 2024
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Director

Relationship, Value

The vendor is keeping up with their competition. Another reference solution has had a stronghold in...

Jan 2024
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Physician

Loyalty, Operations, Product

At first, I found the recent upgrade to be a little clunky, and I was a little lost fumbling through...

Jan 2024
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Director

Relationship

We are working through some issues with EBSCO Information Services, but the vendor is responsive. We...

Dec 2023
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Director

Relationship, Product

We have actually found some errors in DynaMed's content as we have had people using it. We have had...

Dec 2023
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Director

Loyalty, Product

Some of our nurse educators have expressed concerns about EBSCO Information Services, but at this...

Dec 2023
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Director

Operations, Product

EBSCO Information Services did a pretty major upgrade of their content, and that changed the titles...

Dec 2023
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Director

Relationship

We would like EBSCO Information Services to be a little timelier in their responsiveness. We have...

Dec 2023
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Director

Relationship

As a customer, it is our expectation that EBSCO Information Services apprise us anytime they are...

Dec 2023
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Director

Relationship

We would tell friends that within this space, EBSCO Information Services is definitely a vendor that...

Dec 2023
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VP/Other Executive

Relationship

Just today, I had an issue with DynaMed, and the vendor resolved it very promptly, so I was happy...

Oct 2023
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VP/Other Executive

Value

DynaMed is competitively priced, so the value we get for the price is very good. We are getting a...

Oct 2023
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