DynaMed Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Loyalty
The decision was made to purchase DynaMed really because of the content that it provided, but it had...
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Operations, Product
The current state of the solution is that we have to read through things versus having something...
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Culture, Relationship, Product
EBSCO Information Services upgraded part of their platform with a new contract, and they were good...
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Relationship
EBSCO Information Services is a vendor worth looking at if this is the type of platform that a...
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Product
The reason I like DynaMed is that a lot of the content that is made available through the various...
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Product, Value
DynaMed is adaptable. Everything is always updating, and we can clearly see the editorial process....
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Relationship
I have no problems with the vendor’s support, and I have access to everybody.
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Relationship, Value
If someone is primarily in primary care and is not really looking for subspecialty support, DynaMed...
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Loyalty
DynaMed has two big problems. The biggest problem is that the scope of coverage is too narrow. The...
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Product
DynaMed wants us to do more integration than we have been willing to do, so I can't really downgrade...
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Product
Even though we have several solutions, I definitely usually go to DynaMed first. I find the layout...
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Product
I get a little nervous about AI content generation because of accuracy, so EBSCO Information...
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Relationship, Operations
If we have a question, the vendor will answer our questions, but they don't offer big training or anything....
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Product
DynaMed is great. We love DynaMed. The nurses and staff members are very receptive to DynaMed. We...
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Loyalty, Value
I have been happy with DynaMed, and relative to competitors, it must be a high-quality product at a...
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Product
There are times when I have to go to another product or just take a different approach because of...
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Operations, Product
I have the latest version of DynaMed, and I like more global solutions. The thing that I really...
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Loyalty, Product
Increasingly, we are seeing new video-assisted stuff emerge for demonstrations, and I haven't seen a...
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Product
We have some very rapidly evolving stuff that is hard to capture and get into medical textbooks. For...
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Operations, Product
I have frequently used DynaMed as a good medical textbook to go over topics and review the levels of...
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Operations
My recommendation to EBSCO Information Services is to think about doing a short YouTube video to...
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Culture, Value
We had to do a cost comparison for DynaMed, and we discovered that what we paid for the solution was...
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Loyalty, Product
EBSCO Information Services has done a great job of keeping up with technology. I know they are...
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Relationship
There have been times that, especially when I was trying to save my databases, my representative had...
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Culture, Relationship
I have a great relationship with my EBSCO Information Services representatives. A lot of the times...
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Relationship
DynaMed answers our clinicians' questions, and we can make decisions based on those answers. I...
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Relationship, Value
DynaMed is a cost-effective solution, and EBSCO Information Services is a good company to work with...
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Loyalty, Product
If we could get DynaMed into more medical schools and into more places where it could be used...
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Operations
We have done some live training in Teams with EBSCO Information Services. If we would like to, we...
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Relationship, Product
EBSCO Information Services is willing to integrate their system, but I am not sure that my IT people...
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Product
I would buy DynaMed again because I find that its information isn't just one person's opinion. It is...
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Product
I don’t know whether the issue is the user or the product itself, but when there are upgrades, it...
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Product
On medical board exams, a lot of them are now using audio files. We have to hear the sound of a...
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Loyalty, Product
The accuracy of all of the electronic referencing sources is the most current. DynaMed is the...
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Product
A big plus is that DynaMed gives us the link to the updated information, whether it is the new...
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Relationship, Operations
I have never reached out to DynaMed directly for any sort of support, but they seem to work really...
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Relationship
The vendor's support is excellent. We specifically have an EBSCO Information Services liaison for...
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Product
DynaMed is a great evidence-based tool. For example, for a heart failure management thing, there...
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Culture, Value
We purchased DynaMed Decisions with DynaMed, and prior to renewing, the vendor provided us with the...
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Loyalty, Operations, Product
In addition to DynaMed, we used another vendor's product, and that vendor kept raising the prices....
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Culture, Value
I don't have visibility into what the vendor's current pricing is like, but I know that in the past,...
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Loyalty, Product
We are looking to do a system-wide contract for DynaMed. I personally have not used DynaMed a whole...
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Loyalty, Value
Much of the early decision-making was initially driven by dollars because DynaMed is a less...
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Loyalty, Product, Value
DynaMed is a great product, and I’m planning to keep it. When new information becomes available,...
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Culture, Value
I had a problem with EBSCO Information Services. I got an email saying that an invoice was overdue,...
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Culture, Value
Our customer representative with EBSCO Information Services is pretty good, and the vendor follows...
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Loyalty
We are not sure whether we would buy DynaMed again because AI is coloring everything. Whoever is...
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Product
EBSCO Information Services does a good job with upgrades. There have been no issues.
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Loyalty
The vendor has updated some CME credit stuff. That has been good, but they haven't made a lot of...
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Relationship
With EBSCO Information Services, the people we were able to have conversations with did a very good...
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Loyalty
Choosing a reference solution is a mix of what is a valuable resource to get the information we need...
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Relationship
EBSCO Information Services was awesome when we first started, and I think they would continue to be...
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Product
With DynaMed, we all have access to the literature. I'm usually asking what experts do in certain...
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Relationship, Product
There were some hiccups in some specialty spaces when we went on DynaMed because those areas weren’t...
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Culture, Relationship, Product
It would be great if EBSCO Information Services could prompt conversations for integration if they...
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Relationship
EBSCO Information Services has been very supportive when we reach out, and they pull in their...
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Loyalty
We decided to go with DynaMed because it is faster, it is better value for us, and the vendor...
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Product, Value
The system has improved. It is now more catered toward what providers are looking for. Providers...
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Loyalty
A few years ago, we considered canceling the system because of the costs involved and the...
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Relationship
We haven't integrated DynaMed with other solutions to its fullest extent, but the integrations we...
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Relationship, Value
The vendor is keeping up with their competition. Another reference solution has had a stronghold in...
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Loyalty, Operations, Product
At first, I found the recent upgrade to be a little clunky, and I was a little lost fumbling through...
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Relationship
We are working through some issues with EBSCO Information Services, but the vendor is responsive. We...
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Relationship, Product
We have actually found some errors in DynaMed's content as we have had people using it. We have had...
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Loyalty, Product
Some of our nurse educators have expressed concerns about EBSCO Information Services, but at this...
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Operations, Product
EBSCO Information Services did a pretty major upgrade of their content, and that changed the titles...
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Relationship
We would like EBSCO Information Services to be a little timelier in their responsiveness. We have...
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Relationship
As a customer, it is our expectation that EBSCO Information Services apprise us anytime they are...
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Relationship
We would tell friends that within this space, EBSCO Information Services is definitely a vendor that...
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