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DynaMed Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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CMIO

Culture, Value

EBSCO Information Services is really good with their communication and at working through pricing...

Nov 2025
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CMIO

Relationship

EBSCO Information Services has responded to any feedback we have given them with genuine commitment....

Nov 2025
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Director

Relationship

DynaMed's ongoing support is good. We have had some issues with single sign-on, but those have been...

Oct 2025
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Director

Loyalty, Product

DynaMed is a little behind on some things, and that has caused the system to lose its competitive...

Oct 2025
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Director

Loyalty, Value

The feedback we have gotten about DynaMed has generally been that certain parts of the system are...

Oct 2025
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Manager

Operations

We don't do a lot of training for DynaMed. It is pretty straightforward. It isn't that the vendor...

Oct 2025
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Manager

Relationship, Product

I suppose that the vendor thinks that they are proactive. DynaMed is integrated with things like our...

Oct 2025
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Manager

Product

I don't think anything in DynaMed is too new.

Oct 2025
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Manager

Relationship

I can't say that we have ever used the vendor's web support. We have an internal team that handles...

Oct 2025
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Manager

Loyalty, Product

We prefer DynaMed to competing solutions because it is more evidence based. If we own the full text...

Oct 2025
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Manager

Product

The system has generative AI insights at the end of its searches. Those are like Cliff Notes for...

Oct 2025
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Manager

Relationship

EBSCO Information Services is very proactive about letting us know about any new changes or issues...

Oct 2025
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Manager

Product

The resource context of DynaMed is more current than that of competitors, I believe. I like that the...

Oct 2025
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Manager

Product

EBSCO Information Service’s weakness is marketing or advertising. Their competitors’ products are...

Oct 2025
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Director

Relationship

EBSCO Information Services is proactive. In general, the vendor is pretty proactive about technical...

Sep 2025
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Director

Product

EBSCO Information Services needs to change the way the content is presented so that there is a...

Sep 2025
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Director

Value

DynaMed is highly evidence based. The system and the content are updated very often. The cost is...

Sep 2025
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Director

Relationship

We have had good contact with EBSCO Information Services. I have no problems with that. They are...

Sep 2025
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Director

Product

The review process for the content is solid. We do get current information from DynaMed, and they...

Sep 2025
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Director

Culture, Product

I wish that EBSCO Information Services would get to marketing more to the residents and the...

Sep 2025
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Director

Culture, Product

Sometimes things get confusing when EBSCO Information Services has many different names of different...

Sep 2025
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Director

Value

EBSCO Information Services avoids charging for everything except the new AI stuff. That is...

Sep 2025
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Director

Loyalty, Product

We have had DynaMed as our point-of-care system. We haven't gone anywhere else because we all know...

Sep 2025
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Director

Loyalty, Product

With DynaMed, the integration is right in there, but we expect that from EBSCO Information Services.

Sep 2025
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Director

Product

DynaMed really hasn't had any upgrades, and the vendor is only playing in the AI arena with...

Sep 2025
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Director

Value

We are working on implementing DynaMed with one EHR system, and EBSCO Information Services doesn’t...

May 2025
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Director

Culture, Relationship

EBSCO Information Services provides a relationship with their customers. Even if we are changing...

May 2025
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Director

Loyalty, Value

Our staff members who use DynaMed get what they need. I have had some clinicians use DynaMed as a...

May 2025
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Director

Product

DynaMed is really a plug-and-play system. If something is down, the problem is usually the internet...

May 2025
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Manager

Operations

EBSCO Information Services' training is good, but I don't often take advantage of it because I am...

Apr 2025
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Manager

Product

I don't know why anybody would have a problem with DynaMed. It has almost the same layout as similar...

Apr 2025
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Manager

Value

I get a lot of à la carte journals from EBSCO Information Services, so journals that are not part of...

Apr 2025
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Manager

Loyalty, Product

DynaMed works on levels of evidence and other solutions work on expert opinion. The big brouhaha...

Apr 2025
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Manager

Product, Value

EBSCO Information Services put out DynaMed AI, but I knew that it was not going to be great. DynaMed...

Apr 2025
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Manager

Loyalty

We are going to eliminate DynaMed, but not because I want to. We had a very interesting conversation...

Apr 2025
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Manager

Value

DynaMed is much more reasonably priced than another vendor's solution, so I feel like every add-on...

Mar 2025
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Manager

Relationship

There are vendor executives who will solve our problems, especially if we have a librarian going to...

Mar 2025
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Manager

Product

One way the vendor could improve may be to do something targeted to nursing so that they could...

Mar 2025
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Manager

Product

With DynaMed, when we get to a condition summary, it provides the information in bulleted form, and...

Mar 2025
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Director

Product, Value

For the nursing perspective, we use the product for procedures and instructions. Otherwise, it is a...

Feb 2025
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Director

Loyalty, Relationship, Product

The AI we have isn't fully integrated. The vendor is willing to talk to us about emerging new...

Feb 2025
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Director

Operations

The interfaces required more work than we anticipated during the build. EBSCO Information Services...

Feb 2025
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Director

Value

We received our money's worth with the product. We have priced out the other options. Generally...

Feb 2025
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Director

Product

I would love better alignment with the vendor’s policies. There is a mechanism to do it. Also, I...

Feb 2025
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Director

Relationship, Operations

One person from the vendor has been very proactive. They lead the nursing fronts and reach out to us...

Feb 2025
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Physician

Operations, Product

I'm not sure what new technology there is from EBSCO Information Services. I haven't seen videos or...

Jan 2025
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Physician

Relationship, Product

I get the answers and treatments I want. My outcomes when I use the product are what I need. I know...

Jan 2025
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Physician

Product

DynaMed is evidence based, and there isn’t much in the way of opinion. But our other product tells...

Jan 2025
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Physician

Loyalty, Product

My immediate go-to solution for clinical decision support is DynaMed. For clinical stuff, DynaMed...

Jan 2025
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Physician

Relationship, Product

I have used DynaMed for a long time. In terms of updating the information, the vendor is very...

Jan 2025
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