CDS Point-of-Care Reference 2022
06 December 22
| Jennifer Hickenlooper and Joe VanDeGraaff
CDS reference tools enable clinical users to follow standard treatment recommendations and more quickly and confidently make clinical decisions. However, tools that lack strong content, searchability, and EMR integration are not efficient for point-of-care workflows and can frustrate users, especially those already experiencing burnout. Some CDS vendors are addressing user frustration and report their solutions have evolved to be more user friendly. To understand the customer experience and how each solution is being adopted, this report draws on feedback from a subset of clinical users (defined in this report as physicians, nurses, and pharmacists) as well as feedback from vendors’ general customer bases.
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Manager
Operations
EBSCO Information Services' training is good, but I don't often take...
Manager
Product
I don't know why anybody would have a problem with DynaMed. It has...
Manager
Value
I get a lot of à la carte journals from EBSCO Information Services, so...
Manager
Loyalty, Product
DynaMed works on levels of evidence and other solutions work on expert...
Manager
Product, Value
EBSCO Information Services put out DynaMed AI, but I knew that it was...
Manager
Loyalty
We are going to eliminate DynaMed, but not because I want to. We had a...
Manager
Value
DynaMed is much more reasonably priced than another vendor's solution,...
Manager
Relationship
There are vendor executives who will solve our problems, especially if...
Manager
Product
One way the vendor could improve may be to do something targeted to...
Manager
Product
With DynaMed, when we get to a condition summary, it provides the...