eClinicalWorks EHR Commentary

Filtered view: All

Assuming all EHRs can do the core EHR stuff and we are just clicking a different button or going...

I wouldn't say we're at a low point, but we're on a downward trajectory with the software lifecycle...

eClinicalWorks is very responsive, but they don't always fix the issue. However, they are very...

The biggest problem we have is that the EHR hasn't been significantly updated in 20 years. It still...

Whenever there's a glitch or an upgrade, eClinicalWorks is pretty responsive. They let us know...

eClinicalWorks EHR is not really a template-based system. There are templates that we can create and...

eClinicalWorks EHR is not the worst product. If we are buying it, we need to make sure to read all...

The reporting capabilities in eClinicalWorks EHR leave a lot to be desired. We use the EBO to help...

eClinicalWorks nickel-and-dimes our practices, and they don't work well with us. They aren't...

About a third of my providers have never really used an EHR, another third have used eClinicalWorks...

In our initial meeting with eClinicalWorks, I explained that they did not have enough for a...

It’s clear that eClinicalWorks wants to keep everything in-house, and I appreciate that, but they...

We were able to carry everything over to eClinicalWorks EHR. The data migration has been quite an...

eClinicalWorks needs to continue to listen to their customers and what they need. Sometimes...

The solution is working well, and I feel like eClinicalWorks EHR is built more for physician...

eClinicalWorks is responsive and gets back to us, but they don’t always understand the problem to...

eClinicalWorks puts out webinars for training, and they do have a training library. It has improved....

When it comes to eClinicalWorks, we have tickets that are very lengthy in time frame for resolution,...

eClinicalWorks EHR, I would hesitate to say, is part of our long-term plans. That’s mainly because...

With eClinicalWorks EHR, we greatly value the customization we can do. We are able to customize our...

We have been talking about the possibility of switching from eClinicalWorks to Epic, but that is not...

I would not buy eClinicalWorks EHR again. I know that at the time, the decision was made based on...

eClinicalWorks tends to nickel-and-dime practices for an array of add-ons and additional features....

eClinicalWorks does have knowledgeable trainers, but the customizability of their platform is also...

eClinicalWorks lacks strong best practices for workflows and tends to push that responsibility back...

When issues and tickets come up and eClinicalWorks doesn’t have a solution, they usually say they’ll...

There are inconsistencies in eClinicalWorks’ support due to outsourcing, including language barriers...

eClinicalWorks’ support team adds more stress than they resolve. They supposedly know their...

eClinicalWorks' folks are salespeople first and foremost, and that shows. They pressure clients to...

If someone is considering eClinicalWorks EHR, they need to seriously consider the long-term...

The upgrade process with eClinicalWorks is very difficult. They want us to use a plug-in launcher...

I wouldn’t recommend eClinicalWorks EHR because there are so many better options. It’s a fine EHR,...

eClinicalWorks wants to listen, and they want to be everything for everyone, but I feel like they...

With the eClinicalWorks version upgrades, we have to poke and prod for them, and they require a lot...

Considering all the other products and options that are out there, I don't think that...

We are looking for a new EHR, and there are a couple of driving forces. As part of a build we're...

The training is prerecorded videos that are not specific to clinic workflows. The vendor tries to be...

The solution is one of the cheaper EHRs out there, but it's still a very solid platform in terms of...

We have regular account management meetings with eClinicalWorks, and they hold large conferences...

Everyone has access to eClinicalWorks University, where people can do self-guided training on...

We've been on eClinicalWorks' EHR for a very long time, and at some point, we need to do our due...

eClinicalWorks treats their EHR as a black box. For some basic system administration needs, they...

I'm not always sure where eClinicalWorks gets their innovation ideas from or how they decide what to...

With the solution, there are different AI use cases. For providers, AI could help prepare charts...

eClinicalWorks does a good job of staying up to speed with stuff that's coming out in the market....

Sometimes, eClinicalWorks' support people don't understand what the issue is that we're having, and...

For how we use it today, I would buy the solution again, but it wouldn't be a good solution for...

eClinicalWorks comes up with new things, so they sell us a package when we first start, and then, as...

We are going to be moving to another solution. When we first went to eClinicalWorks, we just...

We had some rocky periods with eClinicalWorks where we had slow functioning. I don't know how much...

eClinicalWorks has the Sunoh.ai ambient scribe, and it's taking healthcare by storm. Their pricing...

When we started using eClinicalWorks’ ambient scribe, for some people, it wasn't intuitive. I don't...

The general web-based platform is intuitive. I don't have to do much training for someone new. If a...

Lately, one of our leaders has been insistent on getting us upgraded. That's been hit or miss....

I wouldn't say eClinicalWorks has components that are specific to our specialty. They've just...

Knowing what we know today, if we were to wipe the slate clean and if we didn't have such a...

It’s hard to find support from eClinicalWorks. They've gotten better, and I would bet they are...

eClinicalWorks tries really hard with their training, but everything they do is clunky. The...

There would have to be a lot of footnotes on my recommendation of eClinicalWorks because they...

There are plenty of solutions out there that create or merge things into a SOAP note. That’s fine....

eClinicalWorks was excited about ambient AI, and they implemented it and developed it, so they are...

eClinicalWorks has their agenda, and they believe it is appropriate. They have to get feedback from...

eClinicalWorks is a little bit behind the ball on some of the newfangled technology, specifically...

eClinicalWorks will pull fast ones with interfaces that are under the hood. They will charge us a...

I can see how a lot of the setup process for eClinicalWorks was designed for an office of five or...

eClinicalWorks has a really nice wellness alert that analyzes our history and says that a patient is...

Our migration from our previous EHR to eClinicalWorks EHR brought over certain information, but it...

The integration between eClinicalWorks PM and eClinicalWorks EHR is glitchy. We can run a report in...

eClinicalWorks EHR is really user-friendly. I have used a bunch of EHRs. I find it very intuitive in...

The technology is there in eClinicalWorks EHR, but the adoption is tough. eClinicalWorks built in...

We do our own EHR implementations. We don't use eClinicalWorks at all anymore. That actually started...

We are having challenges with eClinicalWorks EHR integrating with some of the other solutions we use....

eClinicalWorks is responsive.

With eClinicalWorks, if there are any special reports that we want, there is a charge. If we want...

We really liked the integrated package from eClinicalWorks. We were also looking to outsource our...

We are a complex group, so there are a lot of moving parts. The implementation of eClinicalWorks EHR...

The vendor's trainers showed us all the options available in the solution. That was too much. If I...

Our younger staff members think the solution is a piece of cake. They are just used to using...

If we separate the eClinicalWorks EHR and PM systems, the complexities increase a lot. Having an...

eClinicalWorks EHR is easy to use, but it is not the easiest. We have had recurring performance...

eClinicalWorks does have a business model of breaking up charges in a lot of ways, and that makes...

It is good to keep things all under the same EHR, so that we don't run into issues of systems or...

eClinicalWorks could improve their timeframe to upgrade, make it easier to upgrade, and then not...

I don't see any of the executives. eClinicalWorks is too large. However, our solution manager with...

Training is nonexistent with eClinicalWorks, at least for our upgrades and conversions. They give us...

Our project manager for the EHR implementation was excellent. Despite the complexity of the project,...

When we purchased eClinicalWorks EHR, certain reporting and workflow features were included as part...

We use third-party vendors outside of eClinicalWorks because we need a more detailed and hands-on...

eClinicalWorks handled our initial training, but ongoing training isn’t really provided directly....

By using an integrated solution from eClinicalWorks, we have a single source of truth and one...

I think the ongoing upgrades are fine. They are not disruptive, and eClinicalWorks has good...

One thing that has been very helpful is that eClinicalWorks helps consolidate our account managers...

eClinicalWorks' systems can be hard to implement and use. The vendor promises that a solution will...

eClinicalWorks has some integration tools, but they are not integrated in a way that is always...

eClinicalWorks' system has lots of clicks. It is not as customizable for us as we grow multiple...

eClinicalWorks offers integration options, and it is possible to integrate a lot of things with...

Trying to get ahold of eClinicalWorks is ridiculous, and it takes forever.

The system's ability to generate reports is absolutely critical for us, but the system requires too...

eClinicalWorks doesn't keep all of their promises. eClinicalWorks messed up a few times with our...

I haven't had much experience with eClinicalWorks' training, but when I have reached out to the...