Edifecs Risk Adjustment Solutions Commentary
Filtered view: All

Subject Expert
Bradley Hunter
VP VBC, Payer, and Core Solutions
KLAS VP VBC, Payer, and Core Solutions - Bradley Hunter
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Product

Things have been going very well with Edifecs. Their engines to identify things are very, very...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Different lines of business often use different models, and even Epic's and Cerner's systems don't...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Value

Anyone who is going to run and develop a disease burden capture program will have to have very, very...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The system only does one thing for us, and that is that it drives our reviews. We have to look at...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We initially contracted the Health Fidelity product of Edifecs, since Health Fidelity was acquired...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Edifecs has a defensive posture of trying to prove that we, as the client, are wrong in what we are...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

When they have deployed new tools in Lumanent, Edifecs has done training, but training is really not...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We are not using the most current version of Lumanent because its most current version has a huge...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Lumanent is more coder facing, so it enables some of that coder workflow, but because of the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

For Edifecs, AI solutions are really helping make staff more efficient. The real benefit is that the...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We have had challenges, especially with the Edifecs team and the tools that we have contracted to...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Edifecs could improve or enhance the direct connections with the technical folks. That is where we...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Talix Risk Adjustment and Analytics Solutions has just been terrific. It works so well for our team.

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Product

Edifecs just went through their upgrade with us. Their delivery quality of new technology is really...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Edifecs’ support is good. Sometimes their ticketing system can be challenging, but we can still talk...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We had a few hiccups with the products, but those issues were mostly on our side. Once those things...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

The vendor is very good with their training. They conduct trainings for my staff when needed.

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Risk adjustment vendors specialize in one item and not the other. Sometimes, they are good at...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

The biggest issues with Edifecs are follow-through and the quality of the product. So far, Lumanent...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

I would buy Lumanent again. Edifecs is trying hard. They do not charge us for every little thing,...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

When Edifecs acquired Talix, there were a lot of growing pains and multiple bugs that the vendor...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Talix Risk Adjustment and Analytics Solutions is helping us achieve the ability to code charts...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We work well together with Talix. Talix did have some high turnover, and they did have a customer...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Edifecs doesn’t always think through the downhill effect when they implement changes. We set up a...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sometimes Edifecs has delays in their support or responses to issues. They could improve their...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Training is just a once-and-done type of deal. However, if we request training, then Edifecs will go...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our experience with Edifecs has been really rough, partly because of Edifecs acquisition of Health...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Loyalty, Value

There were some weird contracting things where we had to prepay for everything up front. The vendor...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We use the product's suspecting file, but it isn't great. It does drive outcomes though.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

The acquisition of Health Fidelity has been very challenging. We didn't have a department before,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The product is helping us achieve outcomes with suspect activity for disease burden capture. It is...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The vendor charges too much for a substandard product, but they don't add a lot of extra costs. We...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

We are not getting our desired outcome from the product. We want to see a positive ROI for our risk...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

There hasn’t been a lack of effort from the vendor. They are very receptive to our feedback and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Health Fidelity keeps their promises in the end, but it takes a lot of work to get there. But they...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Operations

Health Fidelity came out with a next-generation product, which we chose not to move to. I am...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

I have had a lot of hope that Health Fidelity would get better over time, but they are a very...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Lumanent is not coder friendly, and we have had multiple people quit because they would rather quit...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Health Fidelity doesn't mine their own data. We have to provide a lot of feedback to them about what...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor is not very customer friendly. They are very adversarial in their approach to their...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor has their executives at the table. They just don't change things based on the feedback.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Thanks to the vendor, we are achieving complete accuracy in diagnosis coding.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​