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Elevate PFS Eligibility & Enrollment Services Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Featured  Report

Eligibility & Enrollment Services 2023: An Initial Look at Client Satisfaction
Eligibility & Enrollment Services 2023:
An Initial Look at Client Satisfaction
April 2023
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Commentary Summary

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User Commentary

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Manager

Relationship, Services

Elevate Patient Financial Solutions could have more consistent follow-up with advising on patient...

Apr 2024
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Manager

Relationship

Elevate Patient Financial Solutions has been trying to resolve their support issues. They gave us a...

Apr 2024
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Manager

Relationship

Elevate Patient Financial Solutions doesn’t have enough IT people working to resolve solutions in a...

Apr 2024
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Manager

Relationship, Services

Our market is one of Elevate Patient Financial Solutions’ primary markets, and they tend to do well...

Apr 2024
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Manager

Services

Elevate Patient Financial Solutions does a good job for the market, but it is extremely hard to...

Apr 2024
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Manager

Relationship

People starting to work with Elevate Patient Financial Solutions should spell out their workflow and...

Apr 2024
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Manager

Services, Services, Value, Value

Elevate Patient Financial Solutions visiting our patients is a big deal and has a huge impact. It...

Oct 2023
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Manager

Relationship, Relationship

The firm does an excellent job with communication. I love their reporting structure and how they...

Oct 2023
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Manager

Operations, Operations

Unfortunately, Elevate Patient Financial Solutions has the same woes with staffing that any other...

Oct 2023
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Manager

Relationship, Services

Elevate Patient Financial Solutions does go above and beyond. Even when they are working with our...

Oct 2023
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Director

Services, Value

Elevate Patient Financial Solutions has somebody assigned to monitor our facilities, so in real...

Aug 2023
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Director

Services, Value

It is nice to have people from the firm on-site so that we can be more personable with our patients...

Aug 2023
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Director

Relationship

We have regular meetings with the firm. We review where they are, where their numbers are, and where...

Aug 2023
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Director

Services, Value

What I like about the firm is that if we have a high-dollar patient who doesn't have insurance, they...

Aug 2023
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Manager

Relationship, Relationship, Relationship

We do recon calls with the firm to make sure the accounts we have assigned to them and closed with...

Jun 2023
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Manager

Relationship, Relationship, Relationship

Elevate Patient Financial Solutions has trouble resolving ongoing issues promptly. They need to put...

Jun 2023
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Manager

Operations, Operations, Operations

The firm is effective at working with patients, but their implementations are lackluster.

Jun 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The firm is very involved, and they provide what we need. We should find ways to utilize them...

Apr 2023
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