LKArchive
Filtered view: All

Subject Expert
Ryan Oliver
Research Director
KLAS Research Director - Ryan Oliver
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Director

LKArchive does everything the vendor said it would do. I have no disappointments. The archive has...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

LKArchive has historical documents, but there is no way to search for the documents from an OCR...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The ELLKAY contacts that we work with might not be the ones actually doing the support work, but...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We experienced some issues that weren't necessarily ELLKAY's fault, but trying to get those issues...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

When we go through upgrades, there are some teething pains and some feedback from clinicians, and we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ELLKAY is a very invested and trusted partner. They are in the business to generate revenue, but...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

LKArchive works across a major health system. We didn't require any training. We haven’t needed any...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ELLKAY said they could build the archive exactly how we wanted it, so we have gone through that...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's account management is not good. They have grown, and that is an area that has suffered....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would like to see the vendor put more effort into their data conversion from one EMR to another....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We chose the system because we knew ELLKAY could do a discrete data transfer. We didn’t want to lose...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's strength is that they offer things no one else does when it comes to conversions. They...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ELLKAY does a good job. We like them. We have continued to work with them and bring in business....

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

As far as EMR achieving goes, the solution is pretty static. It grabs information from our EMR and...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

ELLKAY has a personable connection when it comes to support.

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ELLKAY has done a really good job on the product. It is a fairly simple product that integrates our...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our outcome with LKArchive is that our physicians can rapidly access old records when needed. They...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ELLKAY has always been very responsive. There haven't been many issues over the years. But anytime...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ELLKAY’s project management is very well done. They really take pride in it. Once the data is...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we have an issue with LKArchive, ELLKAY jumps right on it. I also have the option to contact my...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There isn’t really training, but it would probably be there if we needed it. Not a lot of end-user...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The best thing about LKArchive is that it is simple to use. Data migration is hard, but the platform...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ELLKAY eventually keeps their promises, but they don’t really make promises. They are transparent in...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ELLKAY is super responsive. Their support team is knowledgeable.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have aged out of the need to access the records as far back as they go. We have another solution...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor does a good job of reaching out not just to sell us things but also to communicate and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ELLKAY’s phone support is awesome. I don’t use their web support because if I have a problem or a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The ELLKAY people sometimes just reach out to me to see how things are going. They feel like a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are probably other solutions out there. LKArchive was friendly for what we were doing because...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ELLKAY has kept their promises and beyond. We paid for an EMR archive a few years ago, and the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

In ELLKAY’s system, we had data from multiple EMRs. We have each individual link, and I was able to...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We spent some time on the phone discussing with ELLKAY whether they could do certain things. We told...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

When our physicians remember that LKArchive is there, it is easy to use. When we bring on new...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

LKArchive is a great tool. The reporting is so much better and easier. One of the doctors was...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are using LKArchive for our old EMR data from an older EMR system. It works perfectly. There is...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

There was a little hiccup, but the vendor fixed it quickly. When we need anything, the vendor can...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ELLKAY is always reaching out to us. I talk with the senior leaders all the time. They are...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The solution gives me easy access to historical information and saves me a ton of money that I would...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We probably won’t get rid of LKArchive. Using the system is a very cost-effective way of doing...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is great. They want to understand customers’ needs before jumping into things. People are...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

LKArchive is tied into our EMR. The vendor uses an API so that if we look at a patient record and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ELLKAY does periodic enhancements to be able to consume data. A while back, they released an...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The LKArchive is truly a set-it-and-forget-it system. The vendor touches base with me occasionally...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is easy to work with, and they bring strengths for data conversion to the table. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor fulfilled everything they promised to fulfill. They moved all the data that they said...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We worked out the cost of the system in the contract. The vendor explained the whole process and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is easy to access. It integrates directly with some of the other platforms we use. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is always up and working. We have access to it when we need it, and none of the upgrades...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A lot of people are moving to web-based platforms. We can directly access this system in our EMR,...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I always want notifications for any downtime or contract renewal things. The vendor proactively lets...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The process of accessing data through LKArchive is very simple. The system is pretty user friendly,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

LKArchive is fine for what we use it for. It would be nice if we could search a document for a word,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have not had to invest any of our time and resources into LKArchive since the initial setup. It...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ELLKAY has always given us a usage report upon request. We can see how many times one of our...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There has never been a problem connecting to LKArchive. It has been a well-run product. ELLKAY is...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would say ELLKAY underpromised and overdelivered more than they overpromised and underdelivered....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With data archiving in general, people need to be extremely aware of the iterative process that is...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ELLKAY was very mature in the clinical archive space when we engaged them, so we did an RFP. We...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I can basically call ELLKAY's executives at any moment, and they will answer the call any time of...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

LKArchive is so easy and awesome to have because it requires no work on our end. It is...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Our main challenge has been the lack of a standard in the applications that the health industry...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

ELLKAY is a very strong vendor. We chose them because of their strength in the clinical archives....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

LKArchive is intuitive, and it does what it is supposed to, but the response time on the system is a...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

One negative of the solution is the way the vendor shrink-wraps it. We aren't able to retrieve our...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I have a very specific savings target that I need to achieve, and I have not been able to achieve it...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I may still have the vendor's solution in my environment in a year, but I won't be letting it grow....

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor assumes that we always want to be able to access their application. There is not a...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is really simple. We don’t need any ongoing training. We just use LKArchive to archive...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The ease of access is very nice, so once we moved to our EMR, we could click a button in the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

LKArchive is a little rigid in its document management. If we find a document that was scanned...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Initially, when we were contracted, we probably talked to maybe one or two C-level folks, but once...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ELLKAY is reliable for hosting our historical data that will drive better patient outcomes because...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ELLKAY does their account management really well. We have our own specific account manager who...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The only feedback I have for ELLKAY's executives would be that they need to have a good project...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

ELLKAY is the most important and best vendor that I have ever worked with. They are an amazing...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

LKArchive is great, and it is better than what the vendor said it would be. The vendor's service is...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I think that ELLKAY differentiated themselves from other vendors by reaching out proactively during...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ELLKAY definitely avoids charging us for every little thing. I know that they have taken a loss...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ELLKAY hasn't really done any training for us. LKArchive is a point-and-click solution, so there...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles