LKArchive
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Ryan Oliver
Research Director
KLAS Research Director - Ryan Oliver
 
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User Commentary

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Director

We have compared several vendors, and ELLKAY provides a consistent, reliable, and accurate solution...

Jun 2022
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Director

We had a lot of meetings during our implementations with ELLKAY, and I think the vendor's sense of...

Jun 2022
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Director

ELLKAY's technology isn't super fancy as far as the archive goes. Technology is the one thing some...

Jun 2022
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Director

The good thing about working with ELLKAY is they are very consistent with their timelines. We are...

Jun 2022
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Manager

ELLKAY tries to have the system mirror what the legacy system looked like, so that is helpful...

Jun 2022
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Manager

If I ever have any issues, ELLKAY always responds quickly.

Jun 2022
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Analyst/Coordinator

We use LKArchive to store legacy data from two sources. I probably wouldn’t recommend nor purchase...

May 2022
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Analyst/Coordinator

The last update changed things in LKArchive that are very hard to work with. Unbeknown to us, the...

May 2022
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Analyst/Coordinator

When LKArchive works, I like the way it works. I can retrieve records very easily, and everything...

May 2022
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Analyst/Coordinator

In order to use LKArchive, a lot of preparatory work is required on the back end. Whoever is...

May 2022
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Manager

The support team is always available. They are very good. When working with the vendor, I usually...

Apr 2022
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Manager

Once the users figure out the product, the ease of use is good. And LKArchive doesn’t take long to...

Apr 2022
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Manager

LKArchive is not part of our long-term plan. Going forward, we will be using a different archive...

Apr 2022
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Manager

We were having a tough time dealing with some of the legacy EMRs in order to get this archive set...

Apr 2022
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Manager

We have an agreement set up with the vendor, so they don’t charge us for every little thing.

Apr 2022
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Manager

With another vendor, when we did data validation, they were very thorough with the workbooks they...

Apr 2022
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Analyst/Coordinator

There was a big learning curve in the beginning for our medical records team. They had to learn what...

Apr 2022
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Analyst/Coordinator

The system is pretty well set in stone, and it is pretty easy and user friendly. Since the initial...

Apr 2022
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Analyst/Coordinator

Things have been great with ELLKAY. I don't remember the last time I had to contact them about an...

Apr 2022
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Manager

Corporate has been a little disappointed with the speed of the ELLKAY project that we have been...

Apr 2022
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Manager

Corporate was really focused on ELLKAY and was able to negotiate a good price with ELLKAY for a...

Apr 2022
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Manager

We used one of our partners to extract the data and work with ELLKAY on a project. We have had times...

Apr 2022
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Director

It is easy to find patients in LKArchive. The solution doesn't have any downtime. All of the data we...

Apr 2022
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Director

ELLKAY doesn't have any control over how our EHR gives them data, so our data isn't always arranged...

Apr 2022
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Director

ELLKAY created a combined archive for us. That was really nice. We had several sites, and the vendor...

Apr 2022
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Director

The people who usually help us move data are from India, but we haven't had any trouble getting them...

Apr 2022
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Director

The vendor avoids charging us for every little thing. They have done a lot for us, and the product's...

Apr 2022
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VP/Other Executive

Our doctors use the tool to look things up, so I don’t want to take it away from them. I am a big...

Mar 2022
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VP/Other Executive

The vendor does a good job with training. We get plenty of documentation and notifications.

Mar 2022
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Director

Whenever we ask ELLKAY for training, they give it to us, but they don't do a session every six...

Feb 2022
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Director

Most functionalities in LKArchive are very good. A/R is a dynamic archive because we are running...

Feb 2022
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Director

Most of the data in LKArchive is static data. We have already integrated LKArchive with our Epic...

Feb 2022
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Director

Not too many new developments can happen with LKArchive because the system depends on the source...

Feb 2022
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Director

I would recommend LKArchive with the caveat that working on an archiving endeavor is not a one-sided...

Feb 2022
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Director

The ELLKAY executives could make things better by having an annual leadership review with clients...

Feb 2022
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Director

There is room for improvement with ELLKAY’s support. ELLKAY has a support line that we can call to...

Feb 2022
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Director

From a proactive perspective, if I were ELLKAY, I would check on the way clients utilize the...

Feb 2022
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Director

LKArchive does everything the vendor said it would do. I have no disappointments. The archive has...

Dec 2021
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Director

LKArchive has historical documents, but there is no way to search for the documents from an OCR...

Dec 2021
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Director

The ELLKAY contacts that we work with might not be the ones actually doing the support work, but...

Dec 2021
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Director

We experienced some issues that weren't necessarily ELLKAY's fault, but trying to get those issues...

Dec 2021
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CIO

When we go through upgrades, there are some teething pains and some feedback from clinicians, and we...

Nov 2021
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CIO

ELLKAY is a very invested and trusted partner. They are in the business to generate revenue, but...

Nov 2021
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CIO

LKArchive works across a major health system. We didn't require any training. We haven’t needed any...

Nov 2021
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CIO

ELLKAY said they could build the archive exactly how we wanted it, so we have gone through that...

Nov 2021
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Director

The vendor's account management is not good. They have grown, and that is an area that has suffered....

Oct 2021
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Director

I would like to see the vendor put more effort into their data conversion from one EMR to another....

Oct 2021
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Director

We chose the system because we knew ELLKAY could do a discrete data transfer. We didn’t want to lose...

Oct 2021
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Director

The vendor's strength is that they offer things no one else does when it comes to conversions. They...

Oct 2021
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Director

ELLKAY does a good job. We like them. We have continued to work with them and bring in business....

Sep 2021
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Director

As far as EMR achieving goes, the solution is pretty static. It grabs information from our EMR and...

Sep 2021
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CNO

ELLKAY has a personable connection when it comes to support.

Aug 2021
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VP/Other Executive

ELLKAY has done a really good job on the product. It is a fairly simple product that integrates our...

Jul 2021
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VP/Other Executive

Our outcome with LKArchive is that our physicians can rapidly access old records when needed. They...

Jul 2021
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VP/Other Executive

ELLKAY has always been very responsive. There haven't been many issues over the years. But anytime...

Jul 2021
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VP/Other Executive

ELLKAY’s project management is very well done. They really take pride in it. Once the data is...

Jul 2021
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Director

When we have an issue with LKArchive, ELLKAY jumps right on it. I also have the option to contact my...

Jun 2021
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Director

There isn’t really training, but it would probably be there if we needed it. Not a lot of end-user...

Jun 2021
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Director

The best thing about LKArchive is that it is simple to use. Data migration is hard, but the platform...

Jun 2021
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Director

ELLKAY eventually keeps their promises, but they don’t really make promises. They are transparent in...

Jun 2021
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Director

ELLKAY is super responsive. Their support team is knowledgeable.

Jun 2021
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CEO/President

We have aged out of the need to access the records as far back as they go. We have another solution...

Jun 2021
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CEO/President

The vendor does a good job of reaching out not just to sell us things but also to communicate and...

Jun 2021
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