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LKArchive Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
Analyst/Coordinator
LKArchive is intuitive, and it does what it is supposed to, but the response time on the system is a...
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VP/Other Executive
One negative of the solution is the way the vendor shrink-wraps it. We aren't able to retrieve our...
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VP/Other Executive
I have a very specific savings target that I need to achieve, and I have not been able to achieve it...
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VP/Other Executive
I may still have the vendor's solution in my environment in a year, but I won't be letting it grow....
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VP/Other Executive
The vendor assumes that we always want to be able to access their application. There is not a...
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Director
The system is really simple. We don’t need any ongoing training. We just use LKArchive to archive...
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Director
The ease of access is very nice, so once we moved to our EMR, we could click a button in the...
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Director
LKArchive is a little rigid in its document management. If we find a document that was scanned...
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Director
Initially, when we were contracted, we probably talked to maybe one or two C-level folks, but once...
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Director
ELLKAY is reliable for hosting our historical data that will drive better patient outcomes because...
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Analyst/Coordinator
ELLKAY does their account management really well. We have our own specific account manager who...
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Analyst/Coordinator
The only feedback I have for ELLKAY's executives would be that they need to have a good project...
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CIO
ELLKAY is the most important and best vendor that I have ever worked with. They are an amazing...
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CIO
LKArchive is great, and it is better than what the vendor said it would be. The vendor's service is...
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Analyst/Coordinator
I think that ELLKAY differentiated themselves from other vendors by reaching out proactively during...
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Analyst/Coordinator
ELLKAY definitely avoids charging us for every little thing. I know that they have taken a loss...
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Analyst/Coordinator
ELLKAY hasn't really done any training for us. LKArchive is a point-and-click solution, so there...
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Analyst/Coordinator
We are transitioning off of LKArchive and storing our data on our own server purely because of cost....
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Analyst/Coordinator
I haven’t upgraded with ELLKAY for a while. When they did upgrade, that was all done behind the...
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Analyst/Coordinator
The way LKArchive presents the data makes it very easy for users to find what they need. Not all...
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Analyst/Coordinator
Anytime we need anything, ELLKAY is very responsive. I get emails anytime there are any changes...
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VP/Other Executive
ELLKAY doesn't give a whole lot of training. More hands-on training and integration improvements...
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VP/Other Executive
We would like to have the ability to do some archiving on our own. LKArchive is a complicated...
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CIO
We are extremely pleased with ELLKAY. Their product is actually easier to navigate than some of the...
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CIO
The biggest challenge with ELLKAY isn't really an ELLKAY issue. The issue is that the medical...
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COO
There was some back-and-forth, and there were tweaks when we first converted, but ever since we have...
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COO
I would buy ELLKAY again. The vendor served us well. They don’t nickel-and-dime at all. I don’t...
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COO
In terms of the product functionality, because of how ELLKAY is implemented, it does not have...
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Director
ELLKAY has worked with our EMR vendor many times, so we thought that ELLKAY would have some very...
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Director
The archive is a quality product. We certainly have no regrets about partnering with ELLKAY. We made...
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Director
My advice to my peers looking at ELLKAY would be to understand how often ELLKAY has partnered with...
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Director
We have been engaged with ELLKAY for a while now. We got off to a pretty rocky start when it came to...
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VP/Other Executive
Because LKArchive is in the cloud, ELLKAY is constantly doing updates to it for usability. I want...
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VP/Other Executive
We enjoy working with ELLKAY. They have been a great partner. We have really refined how to do data...
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VP/Other Executive
ELLKAY's response to COVID-19 was not applicable, but maybe that is a good thing. I don’t have to...
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VP/Other Executive
ELLKAY is in a weird position because a lot of their customers are in the business of stewarding old...
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VP/Other Executive
I have had to figure out ELLKAY’s applications and the best way to train an end user to use it....
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VP/Other Executive
Functionality is where ELLKAY could look to pull more value out of the data that the archive holds...
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VP/Other Executive
The process of getting legacy data out of an old EMR and into ELLKAY’s hands in an end-user facing...
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VP/Other Executive
ELLKAY needs to be more focused on long-term tangible outcomes. I have only met their executive team...
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VP/Other Executive
In the area of keeping their promises, ELLKAY is rock solid. They are also very reasonable in terms...
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Manager
We didn’t have any concerns or problems, and we are still able to access everything, so the...
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Manager
ELLKAY sends us information in emails about COVID-19, but we are inundated with so many emails, and...
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Manager
I would absolutely buy the services again. The vendor does a great job of merging documents into one...
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CIO
We have run into challenges trying to expand LKArchive. We wanted to use the system in a specific...
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CIO
I would buy ELLKAY again, but I wish they were more mature with A/R. That area has been painful. The...
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CIO
ELLKAY is reasonably priced, and they don’t nickel-and-dime. We never like to pay money, but ELLKAY...
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CIO
We are struggling in some ways to archive a massive number of legacy systems. On the clinical side,...
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CIO
ELLKAY's system is easy to use because it works in the background through a button in the EMR. If we...
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CIO
We have been very involved with ELLKAY and have worked very closely with one of their executives.
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Physician
The extraction happened pretty quickly. Although there were some delays, once the extraction was...
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Physician
LKArchive has no search function, so we have to plow through areas where documents may exist. The...
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Physician
Although we haven’t seen executive involvement or needed it, ELLKAY reaches out to us a lot. Even...
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Physician
There wasn’t a lot of data with LKArchive. The data is discrete but not codified. If the vendor uses...
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Analyst/Coordinator
Since we have implemented the system, the vendor has continued to do updates. We have had minimal...
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Director
I haven’t called the vendor regarding the COVID-19 situation. Their solution continues to work...
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Director
I hope our satisfaction will be very high a year from now. The best predictor of future performance...
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Director
ELLKAY was relatively easy to work with. I had a very good experience with them, and we have used...
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Director
I wouldn’t even know how to find out what version we are on. The solution is online in the cloud, so...
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Director
As long as the doctors continue to want to access the system data, ELLKAY will continue to be part...
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Director
ELLKAY definitely keeps their promises. I would have remembered a time when they didn't keep a...
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Director
The product supported our interoperability goals, and it is now part of our main system. Going to...
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Manager
Where ELLKAY’s support is in production, it is reactive. The application is not evolving any...
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Manager
I would rate the executive involvement highly. We have plans to meet with the executives, and they...
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Manager
Whether we get value for our money is really subjective. We have a cost that we have to pay for on...
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Manager
I would certainly recommend the product. I have worked with ELLKAY through ups and downs. The...
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Manager
There are some shortcomings, but we are going to be meeting with ELLKAY to review what is expected...
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Manager
There was a discrepancy between what ELLKAY wanted to do for training and what the hospital was...
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Manager
The ease of use is fine. ELLKAY is accessible and useful, but everything comes through project...
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Director
We had a good experience, and if I had to do it again, I would. The vendor worked with us on our...
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Manager
I think the product is part of our long-term plans. We are committed to ELLKAY at the moment. I...
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Manager
ELLKAY has kept their promises. We still have some things to finish, but things are done at a fixed...
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Manager
When we first started, we agreed on a fixed price, and we haven’t had any additional costs on top of...
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Director
Our experience with LKArchive has been very positive. We are very satisfied. If I had to buy it...
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Director
ELLKAY didn’t charge for every little thing. The cost was one lump. The only thing that we didn’t...
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Director
The implementation was very smooth. We could tell that it wasn’t the vendor's first rodeo. Even if...
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Director
Our EMR vendor told us that we needed to go with ELLKAY. We didn’t really know much about ELLKAY...
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Director
If we have an issue with LKArchive, we work with our EMR vendor, and then that vendor works with the...
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Director
ELLKAY is on track. They are doing exactly what we want them to do. We haven’t really expanded their...
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Director
In terms of the overall product quality including upgrades, I am sure that ELLKAY has put in...
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Director
The system is super easy. Our overall satisfaction will probably stay the same unless my boss walks...
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Director
We didn’t look at other providers that had the same service. I don’t know how ELLKAY compares to...
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Manager
We have been happy with the system for archiving clinical information. The process was very...
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Manager
The system is part of our long-term plans. The archive has a limitation in terms of what we are...
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Manager
We haven’t required training in the past few years. With the initial archive, we received all the...
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Manager
The ease of use is very good with extraction. I would like to see an improvement with the reporting....
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CEO/President
ELLKAY was recommended by our EMR vendor and just did a really nice job for a reasonable price....
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CEO/President
Physicians are challenged with EMRs in general because they are not designed by physicians. ELLKAY...
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CEO/President
I just deal with our representative, who is great. ELLKAY seems to have good employee retention, so...
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CEO/President
The main thing I like is having peace of mind and knowing that we haven’t lost our previous data. I...
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Manager
We haven't really done anything with upgrades. We haven’t had any issues; I would give the system a...
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Manager
ELLKAY has been doing well with their ongoing support. I have reached out a few times since we went...
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Manager
The system is outrageously expensive. I don't know how anything could possibly be worth so much money....
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Manager
Eventually, we will probably stop having ELLKAY maintain one of our databases for us. We still pay...
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Manager
LKArchive is very static. It is not dynamic in any way. I never saw executive involvement from...
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Manager
I would give the system the highest score on the ease of use for end users. It is just there, and it...
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Manager
Searching for patients with LKArchive is very easy. I don’t have any issues. The system works fine....
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