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LKArchive Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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Analyst/Coordinator

LKArchive is intuitive, and it does what it is supposed to, but the response time on the system is a...

Feb 2021
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VP/Other Executive

One negative of the solution is the way the vendor shrink-wraps it. We aren't able to retrieve our...

Feb 2021
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VP/Other Executive

I have a very specific savings target that I need to achieve, and I have not been able to achieve it...

Feb 2021
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VP/Other Executive

I may still have the vendor's solution in my environment in a year, but I won't be letting it grow....

Feb 2021
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VP/Other Executive

The vendor assumes that we always want to be able to access their application. There is not a...

Feb 2021
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Director

The system is really simple. We don’t need any ongoing training. We just use LKArchive to archive...

Feb 2021
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Director

The ease of access is very nice, so once we moved to our EMR, we could click a button in the...

Jan 2021
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Director

LKArchive is a little rigid in its document management. If we find a document that was scanned...

Jan 2021
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Director

Initially, when we were contracted, we probably talked to maybe one or two C-level folks, but once...

Jan 2021
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Director

ELLKAY is reliable for hosting our historical data that will drive better patient outcomes because...

Jan 2021
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Analyst/Coordinator

ELLKAY does their account management really well. We have our own specific account manager who...

Jan 2021
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Analyst/Coordinator

The only feedback I have for ELLKAY's executives would be that they need to have a good project...

Jan 2021
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CIO

ELLKAY is the most important and best vendor that I have ever worked with. They are an amazing...

Jan 2021
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CIO

LKArchive is great, and it is better than what the vendor said it would be. The vendor's service is...

Jan 2021
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Analyst/Coordinator

I think that ELLKAY differentiated themselves from other vendors by reaching out proactively during...

Jan 2021
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Analyst/Coordinator

ELLKAY definitely avoids charging us for every little thing. I know that they have taken a loss...

Jan 2021
(0)
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Analyst/Coordinator

ELLKAY hasn't really done any training for us. LKArchive is a point-and-click solution, so there...

Jan 2021
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Analyst/Coordinator

We are transitioning off of LKArchive and storing our data on our own server purely because of cost....

Dec 2020
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Analyst/Coordinator

I haven’t upgraded with ELLKAY for a while. When they did upgrade, that was all done behind the...

Dec 2020
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Analyst/Coordinator

The way LKArchive presents the data makes it very easy for users to find what they need. Not all...

Dec 2020
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Analyst/Coordinator

Anytime we need anything, ELLKAY is very responsive. I get emails anytime there are any changes...

Dec 2020
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VP/Other Executive

ELLKAY doesn't give a whole lot of training. More hands-on training and integration improvements...

Dec 2020
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VP/Other Executive

We would like to have the ability to do some archiving on our own. LKArchive is a complicated...

Dec 2020
(0)
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CIO

We are extremely pleased with ELLKAY. Their product is actually easier to navigate than some of the...

Oct 2020
(0)
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CIO

The biggest challenge with ELLKAY isn't really an ELLKAY issue. The issue is that the medical...

Oct 2020
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COO

There was some back-and-forth, and there were tweaks when we first converted, but ever since we have...

Jul 2020
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COO

I would buy ELLKAY again. The vendor served us well. They don’t nickel-and-dime at all. I don’t...

Jul 2020
(0)
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COO

In terms of the product functionality, because of how ELLKAY is implemented, it does not have...

Jul 2020
(0)
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Director

ELLKAY has worked with our EMR vendor many times, so we thought that ELLKAY would have some very...

Jul 2020
(0)
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Director

The archive is a quality product. We certainly have no regrets about partnering with ELLKAY. We made...

Jul 2020
(0)
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Director

My advice to my peers looking at ELLKAY would be to understand how often ELLKAY has partnered with...

Jul 2020
(0)
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Director

We have been engaged with ELLKAY for a while now. We got off to a pretty rocky start when it came to...

Jul 2020
(0)
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VP/Other Executive

Because LKArchive is in the cloud, ELLKAY is constantly doing updates to it for usability. I want...

Jun 2020
(0)
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VP/Other Executive

We enjoy working with ELLKAY. They have been a great partner. We have really refined how to do data...

Jun 2020
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VP/Other Executive

ELLKAY's response to COVID-19 was not applicable, but maybe that is a good thing. I don’t have to...

Jun 2020
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VP/Other Executive

ELLKAY is in a weird position because a lot of their customers are in the business of stewarding old...

Jun 2020
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VP/Other Executive

I have had to figure out ELLKAY’s applications and the best way to train an end user to use it....

Jun 2020
(0)
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VP/Other Executive

Functionality is where ELLKAY could look to pull more value out of the data that the archive holds...

Jun 2020
(0)
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VP/Other Executive

The process of getting legacy data out of an old EMR and into ELLKAY’s hands in an end-user facing...

Jun 2020
(0)
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VP/Other Executive

ELLKAY needs to be more focused on long-term tangible outcomes. I have only met their executive team...

Jun 2020
(0)
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VP/Other Executive

In the area of keeping their promises, ELLKAY is rock solid. They are also very reasonable in terms...

Jun 2020
(0)
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Manager

We didn’t have any concerns or problems, and we are still able to access everything, so the...

Jun 2020
(0)
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Manager

ELLKAY sends us information in emails about COVID-19, but we are inundated with so many emails, and...

Jun 2020
(0)
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Manager

I would absolutely buy the services again. The vendor does a great job of merging documents into one...

Jun 2020
(0)
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CIO

We have run into challenges trying to expand LKArchive. We wanted to use the system in a specific...

May 2020
(0)
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CIO

I would buy ELLKAY again, but I wish they were more mature with A/R. That area has been painful. The...

May 2020
(0)
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CIO

ELLKAY is reasonably priced, and they don’t nickel-and-dime. We never like to pay money, but ELLKAY...

May 2020
(0)
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CIO

We are struggling in some ways to archive a massive number of legacy systems. On the clinical side,...

May 2020
(0)
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CIO

ELLKAY's system is easy to use because it works in the background through a button in the EMR. If we...

May 2020
(0)
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CIO

We have been very involved with ELLKAY and have worked very closely with one of their executives.

May 2020
(0)
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Physician

The extraction happened pretty quickly. Although there were some delays, once the extraction was...

May 2020
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Physician

LKArchive has no search function, so we have to plow through areas where documents may exist. The...

May 2020
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Physician

Although we haven’t seen executive involvement or needed it, ELLKAY reaches out to us a lot. Even...

May 2020
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Physician

There wasn’t a lot of data with LKArchive. The data is discrete but not codified. If the vendor uses...

May 2020
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Analyst/Coordinator

Since we have implemented the system, the vendor has continued to do updates. We have had minimal...

Apr 2020
(0)
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Director

I haven’t called the vendor regarding the COVID-19 situation. Their solution continues to work...

Apr 2020
(0)
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Director

I hope our satisfaction will be very high a year from now. The best predictor of future performance...

Apr 2020
(0)
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Director

ELLKAY was relatively easy to work with. I had a very good experience with them, and we have used...

Apr 2020
(0)
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Director

I wouldn’t even know how to find out what version we are on. The solution is online in the cloud, so...

Apr 2020
(0)
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Director

As long as the doctors continue to want to access the system data, ELLKAY will continue to be part...

Apr 2020
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Director

ELLKAY definitely keeps their promises. I would have remembered a time when they didn't keep a...

Apr 2020
(0)
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Director

The product supported our interoperability goals, and it is now part of our main system. Going to...

Apr 2020
(0)
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Manager

Where ELLKAY’s support is in production, it is reactive. The application is not evolving any...

Apr 2020
(0)
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Manager

I would rate the executive involvement highly. We have plans to meet with the executives, and they...

Apr 2020
(0)
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Manager

Whether we get value for our money is really subjective. We have a cost that we have to pay for on...

Apr 2020
(0)
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Manager

I would certainly recommend the product. I have worked with ELLKAY through ups and downs. The...

Apr 2020
(0)
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Manager

There are some shortcomings, but we are going to be meeting with ELLKAY to review what is expected...

Apr 2020
(0)
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Manager

There was a discrepancy between what ELLKAY wanted to do for training and what the hospital was...

Apr 2020
(0)
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Manager

The ease of use is fine. ELLKAY is accessible and useful, but everything comes through project...

Apr 2020
(0)
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Director

We had a good experience, and if I had to do it again, I would. The vendor worked with us on our...

Apr 2020
(0)
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Manager

I think the product is part of our long-term plans. We are committed to ELLKAY at the moment. I...

Apr 2020
(0)
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Manager

ELLKAY has kept their promises. We still have some things to finish, but things are done at a fixed...

Apr 2020
(0)
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Manager

When we first started, we agreed on a fixed price, and we haven’t had any additional costs on top of...

Apr 2020
(0)
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Director

Our experience with LKArchive has been very positive. We are very satisfied. If I had to buy it...

Apr 2020
(0)
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Director

ELLKAY didn’t charge for every little thing. The cost was one lump. The only thing that we didn’t...

Apr 2020
(0)
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Director

The implementation was very smooth. We could tell that it wasn’t the vendor's first rodeo. Even if...

Apr 2020
(0)
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Director

Our EMR vendor told us that we needed to go with ELLKAY. We didn’t really know much about ELLKAY...

Apr 2020
(0)
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Director

If we have an issue with LKArchive, we work with our EMR vendor, and then that vendor works with the...

Apr 2020
(0)
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Director

ELLKAY is on track. They are doing exactly what we want them to do. We haven’t really expanded their...

Apr 2020
(0)
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Director

In terms of the overall product quality including upgrades, I am sure that ELLKAY has put in...

Apr 2020
(0)
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Director

The system is super easy. Our overall satisfaction will probably stay the same unless my boss walks...

Apr 2020
(0)
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Director

We didn’t look at other providers that had the same service. I don’t know how ELLKAY compares to...

Apr 2020
(0)
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Manager

We have been happy with the system for archiving clinical information. The process was very...

Apr 2020
(0)
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Manager

The system is part of our long-term plans. The archive has a limitation in terms of what we are...

Apr 2020
(0)
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Manager

We haven’t required training in the past few years. With the initial archive, we received all the...

Apr 2020
(0)
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Manager

The ease of use is very good with extraction. I would like to see an improvement with the reporting....

Apr 2020
(0)
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CEO/President

ELLKAY was recommended by our EMR vendor and just did a really nice job for a reasonable price....

Mar 2020
(0)
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CEO/President

Physicians are challenged with EMRs in general because they are not designed by physicians. ELLKAY...

Mar 2020
(0)
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CEO/President

I just deal with our representative, who is great. ELLKAY seems to have good employee retention, so...

Mar 2020
(0)
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CEO/President

The main thing I like is having peace of mind and knowing that we haven’t lost our previous data. I...

Mar 2020
(0)
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Manager

We haven't really done anything with upgrades. We haven’t had any issues; I would give the system a...

Mar 2020
(0)
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Manager

ELLKAY has been doing well with their ongoing support. I have reached out a few times since we went...

Mar 2020
(0)
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Manager

The system is outrageously expensive. I don't know how anything could possibly be worth so much money....

Mar 2020
(0)
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Manager

Eventually, we will probably stop having ELLKAY maintain one of our databases for us. We still pay...

Mar 2020
(0)
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Manager

LKArchive is very static. It is not dynamic in any way. I never saw executive involvement from...

Mar 2020
(0)
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Manager

I would give the system the highest score on the ease of use for end users. It is just there, and it...

Mar 2020
(0)
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Manager

Searching for patients with LKArchive is very easy. I don’t have any issues. The system works fine....

Mar 2020
(0)
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