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We have compared several vendors, and ELLKAY provides a consistent, reliable, and accurate solution...
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We had a lot of meetings during our implementations with ELLKAY, and I think the vendor's sense of...
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ELLKAY's technology isn't super fancy as far as the archive goes. Technology is the one thing some...
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The good thing about working with ELLKAY is they are very consistent with their timelines. We are...
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ELLKAY tries to have the system mirror what the legacy system looked like, so that is helpful...
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If I ever have any issues, ELLKAY always responds quickly.
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We use LKArchive to store legacy data from two sources. I probably wouldn’t recommend nor purchase...
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The last update changed things in LKArchive that are very hard to work with. Unbeknown to us, the...
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When LKArchive works, I like the way it works. I can retrieve records very easily, and everything...
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In order to use LKArchive, a lot of preparatory work is required on the back end. Whoever is...
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The support team is always available. They are very good. When working with the vendor, I usually...
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Once the users figure out the product, the ease of use is good. And LKArchive doesn’t take long to...
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LKArchive is not part of our long-term plan. Going forward, we will be using a different archive...
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We were having a tough time dealing with some of the legacy EMRs in order to get this archive set...
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We have an agreement set up with the vendor, so they don’t charge us for every little thing.
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With another vendor, when we did data validation, they were very thorough with the workbooks they...
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There was a big learning curve in the beginning for our medical records team. They had to learn what...
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The system is pretty well set in stone, and it is pretty easy and user friendly. Since the initial...
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Things have been great with ELLKAY. I don't remember the last time I had to contact them about an...
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Corporate has been a little disappointed with the speed of the ELLKAY project that we have been...
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Corporate was really focused on ELLKAY and was able to negotiate a good price with ELLKAY for a...
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We used one of our partners to extract the data and work with ELLKAY on a project. We have had times...
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It is easy to find patients in LKArchive. The solution doesn't have any downtime. All of the data we...
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ELLKAY doesn't have any control over how our EHR gives them data, so our data isn't always arranged...
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ELLKAY created a combined archive for us. That was really nice. We had several sites, and the vendor...
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The people who usually help us move data are from India, but we haven't had any trouble getting them...
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The vendor avoids charging us for every little thing. They have done a lot for us, and the product's...
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Our doctors use the tool to look things up, so I don’t want to take it away from them. I am a big...
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The vendor does a good job with training. We get plenty of documentation and notifications.
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Whenever we ask ELLKAY for training, they give it to us, but they don't do a session every six...
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Most functionalities in LKArchive are very good. A/R is a dynamic archive because we are running...
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Most of the data in LKArchive is static data. We have already integrated LKArchive with our Epic...
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Not too many new developments can happen with LKArchive because the system depends on the source...
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I would recommend LKArchive with the caveat that working on an archiving endeavor is not a one-sided...
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The ELLKAY executives could make things better by having an annual leadership review with clients...
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There is room for improvement with ELLKAY’s support. ELLKAY has a support line that we can call to...
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From a proactive perspective, if I were ELLKAY, I would check on the way clients utilize the...
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LKArchive does everything the vendor said it would do. I have no disappointments. The archive has...
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LKArchive has historical documents, but there is no way to search for the documents from an OCR...
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The ELLKAY contacts that we work with might not be the ones actually doing the support work, but...
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We experienced some issues that weren't necessarily ELLKAY's fault, but trying to get those issues...
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When we go through upgrades, there are some teething pains and some feedback from clinicians, and we...
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ELLKAY is a very invested and trusted partner. They are in the business to generate revenue, but...
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LKArchive works across a major health system. We didn't require any training. We haven’t needed any...
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ELLKAY said they could build the archive exactly how we wanted it, so we have gone through that...
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The vendor's account management is not good. They have grown, and that is an area that has suffered....
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I would like to see the vendor put more effort into their data conversion from one EMR to another....
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We chose the system because we knew ELLKAY could do a discrete data transfer. We didn’t want to lose...
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The vendor's strength is that they offer things no one else does when it comes to conversions. They...
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ELLKAY does a good job. We like them. We have continued to work with them and bring in business....
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As far as EMR achieving goes, the solution is pretty static. It grabs information from our EMR and...
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ELLKAY has a personable connection when it comes to support.
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ELLKAY has done a really good job on the product. It is a fairly simple product that integrates our...
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Our outcome with LKArchive is that our physicians can rapidly access old records when needed. They...
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ELLKAY has always been very responsive. There haven't been many issues over the years. But anytime...
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ELLKAY’s project management is very well done. They really take pride in it. Once the data is...
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When we have an issue with LKArchive, ELLKAY jumps right on it. I also have the option to contact my...
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There isn’t really training, but it would probably be there if we needed it. Not a lot of end-user...
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The best thing about LKArchive is that it is simple to use. Data migration is hard, but the platform...
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ELLKAY eventually keeps their promises, but they don’t really make promises. They are transparent in...
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ELLKAY is super responsive. Their support team is knowledgeable.
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We have aged out of the need to access the records as far back as they go. We have another solution...
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The vendor does a good job of reaching out not just to sell us things but also to communicate and...
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