Community Connect Resolute Commentary
Filtered view: All
Subject Expert
Coray Tate
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
Product
What I like about the billing system is how robust it is. There are always issues, and it can...
Login or Create an Account to see details.
Loyalty, Relationship
Epic is about to introduce ambient listening and scribing, and I think that's going to be a game...
Login or Create an Account to see details.
Product
I can't put this on Epic, but the work queue creation and management and the clearing out of that...
Login or Create an Account to see details.
Value
Financial things have gotten better since our Epic go-live.
Login or Create an Account to see details.
Relationship
As far as support and ticket resolution go, our host really struggles on the financial side. We have...
Login or Create an Account to see details.
Loyalty
We went with our hosting model as opposed to the standard Community Connect model because we'd have...
Login or Create an Account to see details.
Operations
Our host has lots of training resources, and those are helpful. I can even search Epic's user...
Login or Create an Account to see details.
Operations
Workflow training from our Epic host would be helpful. Our Epic host tends to focus on training on...
Login or Create an Account to see details.
Relationship
The positive of an Epic Community Connect setup is that the support tends to be more direct. We...
Login or Create an Account to see details.
Operations, Product
The biggest red flag of using Epic through Community Connect is that we have to go along with the...
Login or Create an Account to see details.
Loyalty, Relationship, Operations
I went to the Community Connect Resolute user group meeting recently and talked to some people at...
Login or Create an Account to see details.
Relationship, Value
We are on Community Connect Resolute, which means we connect through a larger health system. So most...
Login or Create an Account to see details.
Product
With Epic's system, there are a lot of clicks, and that makes things tricky, especially with the...
Login or Create an Account to see details.
Operations
The implementation for Community Connect Resolute was not as good, but I think the host site has...
Login or Create an Account to see details.
Product, Value
The thing that is working well with Community Connect Resolute is its efficiency. Everything is so...
Login or Create an Account to see details.
Operations
There isn't any training for Community Connect Resolute. We get the occasional tip sheet, but there...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout