Community Connect Resolute Commentary

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Community Connect Resolute is a lot different than the EHR and not as easy to work with. There are...

There's better functionality with Community Connect Resolute, but there are still some navigation...

With Community Connect Resolute, there are times when we have analysts coming directly from Epic, or...

We do have SmartUsers, and every time there's an update, we try to learn the new things first and...

With Community Connect, it's hard to connect with the right person to help us. We get shuffled...

Community Connect Resolute is not awful, so we plan to keep it long term. The change to Epic has...

If our Community Connect partner is onboarding another hospital or having another project, we...

Any dissatisfaction I might have with Community Connect Resolute is with our host partner and not...

What I like about the billing system is how robust it is. There are always issues, and it can...

Epic is about to introduce ambient listening and scribing, and I think that's going to be a game...

I can't put this on Epic, but the work queue creation and management and the clearing out of that...

Financial things have gotten better since our Epic go-live.

As far as support and ticket resolution go, our host really struggles on the financial side. We have...

We went with our hosting model as opposed to the standard Community Connect model because we'd have...

Our host has lots of training resources, and those are helpful. I can even search Epic's user...

Workflow training from our Epic host would be helpful. Our Epic host tends to focus on training on...

The positive of an Epic Community Connect setup is that the support tends to be more direct. We...

The biggest red flag of using Epic through Community Connect is that we have to go along with the...

I went to the Community Connect Resolute user group meeting recently and talked to some people at...

We are on Community Connect Resolute, which means we connect through a larger health system. So most...