Dorothy (Home Health) Commentary

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Dorothy’s biggest strength is its ability to see across all the business lines in the organization,...

With the Dorothy system, the integration with our Epic environment, particularly the connection to...

We want visibility into where referrals are coming from, which providers, what types of therapies,...

For us, the move to Dorothy was about aligning with the rest of the system. Integration is the key...

Care planning in Dorothy is still a bit clunky. Creating care plans for new patients is somewhat...

The ease of use of the intake workflow seems to overwhelm end users. The vendor spends a great deal...

Choosing Epic was the biggest mistake we ever made. I think the system is not good. Epic doesn’t...

We talked to someone recently who didn’t name any products but mentioned that there are products out...

Initially, Epic requires the customer to build the product, and that doesn't make any sense to me....

Epic had people who assured us they knew what they were doing in the implementation. When I came...

We hear all these accolades about Epic’s hospital system, so I think we assumed things would be the...

The clinicians can't just have home health supplies. The ones that the home health team bills for...

Epic is having an update, so all the clinicians in home health have to come on-site for the update....

Epic doesn’t drive tangible outcomes the way I would like to see them do it. Everything about the...

The documentation is pretty basic, but there are some things that could be easier. The system is not...

In terms of the product’s quality, I won’t give it anything more than the lowest possible score.

The vendor’s executives get involved, but they are highly inefficient at helping; they are always...

We had the worst Department of Health survey of my career because of Epic, and it resulted in a big...

I can't think of any improvements that Epic could make to Dorothy off the top of my head. I like the...

When we initially went live with Dorothy, Epic was on-site and did a training session. The vendor...

I would absolutely buy Dorothy again. I love Epic. They are actively involved with us. We have a...

I don't feel we have a whole lot of integration. The training is kind of in the middle of the road...

We have a dedicated resource right now from Epic, and that person has been helping us. That person...

Some people navigate the system very well. Others say it is not as intuitive. What I have heard from...

Dorothy has improved over the last couple of years, and I have recommended Dorothy to other...

There is just a lack of out-of-the-box training for a new, Epic-naïve employee; I don't think we can...

Sometimes Epic makes commitments, and from a developmental standpoint, they are just not able to do...

Dorothy is pretty good. It is going to undergo a fundamental change in the way it operates. Today,...

The system is a little complicated just because of all the moving pieces and the fact that we must...

Rover is a little bright spot. We can use our phones for some things now, but we still have to open...

We are working toward compatibility with tablets in the home. Epic is already in the process of...

Epic has not kept their promsies lately. With Epic's quarterly update, they said that functionality...