EpicCare Ambulatory EHR Commentary
Filtered view: (11-75 Physicians)
Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Operations
Our initial training from Epic was good. Our ongoing training is lacking, but that is a deficiency...
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Product, Value
Epic has the whole suite. There is nothing that needs to be bolted on. We save money and have...
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Operations, Product
Epic should improve the ease of use for end users and have written documentation, like a user...
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Product
The system has great interconnectivity. I get notes, like history and physical examinations, from...
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Operations
We need to get more training up front. We only had about six hours of training and personalization,...
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Product
I would buy EpicCare Ambulatory EHR again because of its data and ease of use. We are able to talk...
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Operations
Epic has been really good to us with our implementations. During our implementation, we have been...
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Product
Epic gives us the best ability to compare information across different users of Epic's systems. We...
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Loyalty
We are trying to go live with more Epic functionality, and that will really be an advantage for us....
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Relationship
Epic delivers anything that they say they will deliver. I can't think of anything that we don't have...
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Relationship
We don't even think about Epic’s support folks as the vendor's people; we think about them as our...
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Loyalty, Product
We have an ambient listening tool that integrates directly into EpicCare Ambulatory EHR. Epic did a...
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Product
I love MyChart for EpicCare Ambulatory EHR because the patients can see and understand their clinic...
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Loyalty, Product
I would like some things to be a little faster for providers in EpicCare Ambulatory EHR, especially...
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Operations
A lot of the training is not on the vendor; it is on us after implementation. However, Epic's...
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Relationship, Product
EpicCare Ambulatory EHR is working better than the inpatient version. Epic's support is very good. I...
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Loyalty, Value
With no money as a limitation, if we were hypothetically in the market for a new EHR and PM...
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Product
The system is user friendly. We can get all of the reports that we need from it.
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Loyalty, Product
I like that the system has hard stops in specific places so that users don't change things that they...
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Product
One thing that stands out about EpicCare Ambulatory EHR is that there are so many ways to do things...
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Product
I have worked in EpicCare Ambulatory EHR for the longest out of everyone in my role. Compared to...
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Operations, Product
I have been on multiple EHRs in my time, and all the others pale in comparison to Epic's. When I...
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Operations
Some inadequate Epic people got shipped out. I remember watching an Epic trainer teach my colleague...
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Operations, Product
EpicCare Ambulatory EHR works well when people know how to use it, but people need to get trained to...
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Relationship
Epic is very responsive. Every time I have reached out to them with an idea, they have said that...
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Product
I don’t know why Epic doesn’t make certain things default settings in EpicCare Ambulatory EHR. I...
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Value
Epic is so expensive, and I don’t know the price tag, but I know about FQHCs. Because they are so...
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Relationship, Operations
Epic’s go-live was very rocky, but we have better support now. It took years to get here, but we...
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Operations, Value
I would tell providers that if they spent a couple of hours a year of elbow-to-elbow time with a...
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Relationship, Product
I’m still waiting for Hey Epic! where I can just tell Epic's system to do something. That has not...
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Product
There were some promises that Epic made to us that are coming true right now, like having our...
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Product
There are issues with people getting angry at Epic for things that are not Epic’s fault. That is an...
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Relationship, Product
The only thing that I would want Epic to improve is our service times. Right now, we are running a...
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Product, Value
I do like that the community providers have access to a system that is phenomenal. Epic is number...
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Culture, Value
With Epic, I know we have some charges for certain reports that seem a little high, but I don't know...
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Loyalty, Operations, Product
The transition to Epic was a little rough, but we are set up now, and transitioning to a different...
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Relationship
Epic is a little slower when it comes to working out new features or certain requests that we have....
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