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Epic HIT Core Clinical Implementation Leadership Commentary
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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Manager

Relationship, Services

We have had good forward thinking and planning with Epic.

Sep 2023
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Manager

Relationship

Epic is just so big that there is always going to be a problem with turnover. They have done a...

Sep 2023
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Manager

Relationship

Epic is very proactive compared to some of their competition. After working with other firms, there...

Sep 2023
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CIO

Operations, Operations, Operations

We are doing our own training because Epic is very adamant about training us only on the software...

Aug 2023
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CIO

Operations, Operations, Operations

I didn’t like the firm’s preimplementation planning. A lot of design work comes after we kick off a...

Aug 2023
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CIO

Relationship, Relationship, Relationship

Epic has their playbook and mechanisms. We need to do things by certain dates. They don't spend a...

Aug 2023
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CIO

Relationship, Relationship, Relationship

When we find that we are in a bind with something like order sets or templates, a lot of things fall...

Aug 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Epic is our primary implementation partner. I think the firm should spend more time asking questions...

Aug 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

I would tell a friend that if they work with Epic, their staff will have to drive the engagement...

Aug 2023
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CIO

Operations, Operations, Operations

Epic has been able to build a program that they can stuff with a lot of junior members. We can't say...

Aug 2023
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CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Epic is not a driver when it comes to our project. They answer questions. They let us know what is...

Aug 2023
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CIO

Relationship, Relationship, Relationship

We have had a lot of turnover on the Epic team, so we have had an unstable group. It is hard to...

Aug 2023
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CIO

Relationship, Relationship, Relationship

Our current project director is very good. We like them a lot, and they are very competent.

Aug 2023
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CIO

Relationship, Relationship, Relationship, Services, Services, Services

We can always tweak things based on our local requirements, patient safety, or revenue cycle...

May 2023
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CIO

Relationship, Relationship, Relationship

Epic’s application managers have some knowledge. We can make out that some people are learning, and...

May 2023
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CIO

Operations, Operations, Operations

Epic spends 40% of their time involved in training. We have had to take a lot upon ourselves. From...

May 2023
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CIO

Operations, Operations, Operations, Value

Epic charges a lot for each training session they do. We thought the training would be curated for...

May 2023
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