Tapestry (Core Admin) Commentary

Filtered view: All

The challenge with Tapestry is that it depends on what lines of business an organization is in. If...

Epic recently put out an enrollment tool, and it just absolutely did not work. That is not unusual;...

One of the challenges we have with Epic is that they do have some workflow automation, but when we...

Epic still hasn't convinced me that they understand what we need, the relationship we have, what we...

We plan to keep Tapestry because of how much we’ve invested in it, and changing is a big undertaking...

We’re taking service authorizations with Tapestry, but I don't know whether that is considered...

With the pace of technology moving, we are actually having a meeting with Epic, but there is a gap...

One thing I’m most excited about with Tapestry is the ability to build out our operational policies...

Epic is certainly trying to move forward with AI, and I know there is an opportunity for us to start...

Many of our providers are already on Epic or are moving toward Epic. We are looking forward to what...

Epic is one of the best vendors because of the way they do pricing.

We still have a large number of unnecessary faxes coming in for authorization requests. Many of our...

Epic is automating our workflow in several ways. With rules-based workflows, the solution can...

Epic puts a lot of energy and effort into their online hub of information. They have a ton of...

With Epic’s support, it is always tricky because we want things done yesterday. I think Epic does a...

With Tapestry, we would like more flexibility in terms of the configuration around managing the site...

Considering the competitors that existed when we bought Tapestry, we would buy it again. We are such...

One thing that comes to mind is that on the Tapestry side, we have some issues integrating the phone...

In Tapestry, some authorizations are automatically approved, and that is the only thing I see Epic...

Tapestry has separated referrals from service authorizations. That separation may have had a...

Epic shows up, asks questions, and tries to see how things are going. They have town halls, so that...

We have a pretty robust internal team because the top two products here, Compass Rose and Tapestry,...

Tapestry has been around longer than other Epic solutions. We made a lot of noise a couple of years...

Tapestry is a clunky application for basic functions in managed care, including eligibility,...

We can get by with Tapestry for very basic functions and compliance, but the system requires...

One of the biggest challenges to Tapestry reaching its full potential is that utilization management...

I would estimate that half of the enhancements for Tapestry cause more problems than benefits and do...

The Tapestry platform seems to interface but not fully integrate with the main EHR platform. There...

Epic shares their road map and generally adheres to it. They explain what they are doing, why they...

It would be great if Epic could add AI-agent feature sets into the system, especially in terms of...

The way Tapestry facilitates workflows among the various members of their workforce, like case...

Epic has made their strategy for working with organizations clear. Epic runs their organization, and...

I have seen smaller Tapestry plans exit the market. I would argue that the lack of efficiency in the...

I can't overstate the importance of enrolling someone and being able to pay a claim. The system's...

Epic does a great job training IT folks, and they are trying to do more training for end users. They...

Epic’s support team is excellent. We have two dedicated resources for Tapestry who are excellent....

Epic wants to meet with us regularly to hear about our goals and what we are doing, and that is...

Some pieces of Tapestry will be part of our long-term plans, but we aren't sure about other pieces....

Epic has a published road map, so we can see what they are doing. They keep everyone updated on what...

Tapestry automates workflows for us a lot. All the pieces are intertwined, so once we load...

Epic is definitely transparent with their charges. Epic solutions are expensive, so it is hard to...

The vendor has a strong customer relationship manager on the operations side. They don't just have...

We have been on Tapestry for years, so we handle our training in-house. When we implement new...

I don't have any major issues with Tapestry. If anything, Epic could be more proactive about...

In Tapestry, I like that we have the ability to build very sophisticated auto-adjudication rules. I...

I like that Epic has a strong AI presence on their road map and that they are integrating Tapestry...

Epic is very collaborative. They set up meetings and are responsive to email inquiries. They bring...

Our use of Tapestry is limited, but from my experience, Epic can provide most of the functionalities...

Epic is very good about keeping up with APIs and other regulations that are required by CMS. Epic...

Epic is focused on improving Tapestry. The vendor listens to us and delivers. Even if they don't...

Tapestry is able to accommodate the volumes and throughput that we need it to. That is impressive.

Epic is starting to introduce more AI into all of their spaces. However, from an automation...

Epic is constantly pushing out new developments, and they have pushed out a lot of things for...

I would tell others that Tapestry can do a lot of things. My biggest piece of advice for people who...

A lot of the things Tapestry does are things that can be done in other systems. However, Tapestry's...

Epic has come out with a lot of functionalities to push us toward automation. We have been live on...

Epic is not perfect, no company is, but they do a really good job partnering with us and working...

The support people we have from Epic care. They also know what to do or where to get help if they...

Using Tapestry, we have been able to look at increased auto adjudication, accuracy of our claims,...

One of Epic's strengths is that they have a very thoughtful, consultative manner when they are...

In terms of nimbleness, change is happening even faster than ever. There is a need to turn things...

Epic is directly partnering with us to understand where we are going as an organization. We are...

I felt we were lied to by Epic about the implementation. We are still in the early stages of working...

A lot of automation came out of the box with Tapestry. We encountered some hiccups here and there,...

We are really hopeful that things with Tapestry will get better. We want things like service-level...

Our Epic BFF shows that Epic is here to partner with us, and that makes all the difference. I like...

The claims payment flexibility is there in Tapestry, but not as much as we need. For example, if a...

Epic is a very large organization that moves slowly. We have seen its AI move very quickly, and...

During development, Epic was mindful about not overpromising, and I appreciate that. They managed...

Epic's training leaves much to be desired. Epic has a huge training environment, but that...

Tapestry is pretty easy to use, but there are some parts of it that are clunky. I would like Epic to...

Epic could do more to invest in their training for Tapestry, especially as it relates to creating a...

The main way the system is automating our workflows is through CRMs. Those allow it to capture...

Using the system is like having an IVR menu that traps customers in an endless loop of trying to...

I have had a very good experience with Epic. When we went into the No Surprises Act, they gave us a...

Regarding compliance and regulation, the value we receive from Tapestry is the fact that we aren't...

Epic seems to be very progressive about wanting to automate things or make the work easier. We meet...