Tapestry
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Subject Expert
Joe VanDeGraaff
Research Director
Commentary Summary
User Commentary
Epic certainly charges us. Nothing is free. But that is just the price of business. Costs are based...
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We have interoperability that is packaged under Tapestry. Epic is handling our member API access,...
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We chose Epic because the interoperability was there and packaged as part of their offering. For us,...
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With Epic’s system, we have to feed out our pharmacy claims. Those aren’t stored in Tapestry. We...
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With payer interoperability, I didn’t anticipate that Epic would step up and address it. I thought...
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I will say that Epic gave us great guidance on how to use their product. They said they were giving...
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One of our senior executives has worked with many health plans and is very technologically savvy....
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Epic’s system doesn’t play well with other applications. I don’t know whether Epic is growing in the...
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The vendor keeps their promises. If the vendor says yes to something, they will implement it....
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The charges for the system are definitely there. Nothing is free. If there is a new guideline or...
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I don't see much changing with the system in the next year, but over the next few years, there will...
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The integrations for the system go up pretty well and are very tight. I like that Epic always looks...
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The system is not meeting every need we have. We are still working on developing some things with Epic....
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Epic's support is definitely very good, but Epic is proactive in some situations and not proactive...
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The system is part of our long-term plans because we always look for integration on the clinical...
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Tapestry is a pretty mature product right now. There are some challenges there, but I don't know how...
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We have had Tapestry for a while. We serve our own patients and provide managed services to support...
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We use Epic’s EMR along with Tapestry, so we can see when a referral is placed and know what side...
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A number of things drove us to pick Tapestry, such as select requirements, design requirements, and...
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Intense would be an understatement for our initial implementation of Tapestry. Tapestry is a mega...
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The biggest enhancement that we want from Epic would be an enhancement to their pricing hierarchy....
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We were actually going to start off on Tapestry Link instead of just Tapestry. We have been working...
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Tapestry gives us a lot of detail when we process claims. I have manually processed claims on...
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There will be bumps along the way when partnering with any large organization. We have had several...
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Epic's support team responds to me quickly.
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We partnered with Epic to help them evolve and build out the payer aspect of the solution. Epic has...
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We are working and partnering with Epic in getting things on their radar starting with early...
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Epic is a key partner because they are our support structure. I look at them as more of an internal...
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There are still some learning curves specific to third-party administration. But Epic has made...
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We primarily use Tapestry for plan operations. When we first went up with Tapestry, there wasn't a...
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If I were an independent third-party administrator looking for a new software system and didn't have...
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Epic needs to make more progress on the bundled payment methodologies. We are getting bundles,...
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In Tapestry, there are insights into things that a standalone third-party administrator (TPA) might...
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Third-party administration isn't insurance. Most of the clients that use Tapestry are extensions of...
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For the implementation, we got good executive attention from Epic. But for the implementation...
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The training that Epic delivers is very much out of the box, and they don’t support people on the...
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The primary technical support people that Epic has assigned to us are fresh out of the oven. They...
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Tapestry could use a lot of improvement. Tapestry is not really geared yet to accommodate all the...
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I would say that Tapestry has a good interface, but there are a lot of limitations on the...
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In the long term, the product is definitely good because it has a good GUI. Some people complain...
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I would recommend having a generous timeline and not doing a fast-track project. I would recommend...
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The implementatio of Tapestry was such a small implementation. We didn’t have an expectation that...
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Tapestry’s capitation module is very weak. I don’t think Epic has invested a lot in new...
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Epic spends a lot of time listening to what we want. We have gotten fewer complaints as time has...
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I like Epic's integration. I feel like the vendor gives Tapestry a lot of attention. They are...
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The Tapestry implementation was a good lesson for us. Tapestry is a pretty mammoth delivery and a...
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Things are still early with Tapestry, but we are very excited about the integration points. We were...
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I believe that Epic’s strategy is to avoid charging for every little thing, even when they quote the...
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Tapestry is so complex. There are two flavors of training that we received. One is the training that...
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Tapestry is so integrated, and the support team needs to be stronger in that integrated space....
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Epic got us all excited about how great Tapestry was, but it was a letdown. They hyped up their...
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Except for our Medicare product, the product supports our goals for integration. We have a...
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Tapestry has gone down a few times since we have been on it. I don’t remember our previous system...
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Epic is such a large company, so there is more red tape to go through when we want to change...
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There are things that are good and bad with Tapestry. Now that we are with Epic, we get that good...
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I felt like the implementation was rushed. It really did not work because we needed it to be a...
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