Tapestry
Filtered view: All

Subject Expert
Joe VanDeGraaff
Research Director
KLAS Research Director - Joe VanDeGraaff
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
VP/Other Executive

Once we were able to perfect the reporting in the system, we were able to improve the physician...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We were extremely dissatisfied with how Tapestry worked initially. We discovered way too many issues...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We do not have any plans to get rid of Tapestry. I would research other options to see whether...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tapestry is accurate because it allows our users to perform functions for authorization.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have had challenges with Tapestry. Our organization went through significant updates, and that...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are some gaps in the product, specifically with some of the provider network requirements...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic is making Tapestry web based, so they are moving away from their Hyperspace client. Although we...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tapestry is able to support the most complex as well as the simplest delegation contract...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The majority of Epic's clients are not in our state, so their product is not always able to...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Epic needs more APIs to extract and push data. Not every data element has a real-time API associated...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Some new modules are a little green and need a little more sophistication in their development. Epic...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The training could be a little more customized to our actual use of the product instead of being a...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tapestry is an excellent tool for us. It is one of those systems that works in the background, and...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like how Tapestry connects with other Epic systems, and we forget about the systems because they...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We had a very rapid implementation, and I was thoroughly impressed with Epic's support model both...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Compared to any other system I have been on, this product is a huge advancement for us. I am very...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tapestry is integrated with the EMR, and being able to have one end-to-end platform makes reporting...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our only setback with Tapestry is retaining the talent that we need to manage the solution because...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Our health system mandated using Tapestry. The system does not effectively support population health...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

When we started with Tapestry, we were told that we would be able to track the status of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Tapestry is a very closed system. Whenever I need any data integration from external sources, I am...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I would like for Epic to be more open to allowing us to use RPA. I would also like for Epic to be...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Epic does not necessarily ask for input, reach out when they are building new things, or let us know...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

If another organization were looking to do what we are trying to do and looking to do true...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Tapestry is an okay platform for Medicaid because it is basically one plan, but when I got here, I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Our future plans with Epic depend on what strategy our organization ends up using to run things....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

People have to be really careful about the governance and how they set the product up to begin with....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Something we really struggle with is enrollment. Coverage can be changed in Epic's system, and that...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic keeps their promises, but that takes a little longer than we might like.

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic charges for a lot of things. They occasionally throw some things in, but there are a lot of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system works very well. Epic has made a lot of ease-of-use updates in recent versions of the system....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic really excels around their support and service.

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We love Tapestry. We have been on the system for many years, and its accuracy and documentation...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Our relationship with Epic is fantastic. We talk to their people on a regular basis. With Epic, we...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Epic doesn't really nickel-and-dime us, but that is beginning to change a bit. The vendor is...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have been on the system for many years now, so it is easy for us to use. Our first couple of...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor is constantly looking at how they can improve the product. They are trying to be proactive....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

If I weren’t part of an integrated delivery system, Tapestry would not be my platform of choice. But...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We are still awaiting some development in Tapestry for our biggest problems. If I authorize a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We aren’t seeing innovations from Epic. We are still fixing and optimizing things. We feel like we...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Epic certainly charges us. Nothing is free. But that is just the price of business. Costs are based...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have interoperability that is packaged under Tapestry. Epic is handling our member API access,...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We chose Epic because the interoperability was there and packaged as part of their offering. For us,...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With Epic’s system, we have to feed out our pharmacy claims. Those aren’t stored in Tapestry. We...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With payer interoperability, I didn’t anticipate that Epic would step up and address it. I thought...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I will say that Epic gave us great guidance on how to use their product. They said they were giving...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One of our senior executives has worked with many health plans and is very technologically savvy....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Epic’s system doesn’t play well with other applications. I don’t know whether Epic is growing in the...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor keeps their promises. If the vendor says yes to something, they will implement it....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The charges for the system are definitely there. Nothing is free. If there is a new guideline or...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I don't see much changing with the system in the next year, but over the next few years, there will...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The integrations for the system go up pretty well and are very tight. I like that Epic always looks...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is not meeting every need we have. We are still working on developing some things with Epic....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Epic's support is definitely very good, but Epic is proactive in some situations and not proactive...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is part of our long-term plans because we always look for integration on the clinical...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tapestry is a pretty mature product right now. There are some challenges there, but I don't know how...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had Tapestry for a while. We serve our own patients and provide managed services to support...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We use Epic’s EMR along with Tapestry, so we can see when a referral is placed and know what side...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

A number of things drove us to pick Tapestry, such as select requirements, design requirements, and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Intense would be an understatement for our initial implementation of Tapestry. Tapestry is a mega...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The biggest enhancement that we want from Epic would be an enhancement to their pricing hierarchy....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We were actually going to start off on Tapestry Link instead of just Tapestry. We have been working...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tapestry gives us a lot of detail when we process claims. I have manually processed claims on...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

There will be bumps along the way when partnering with any large organization. We have had several...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Epic's support team responds to me quickly.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We partnered with Epic to help them evolve and build out the payer aspect of the solution. Epic has...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are working and partnering with Epic in getting things on their radar starting with early...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles