Tapestry
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Subject Expert
Joe VanDeGraaff
Research Director
Commentary Summary
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User Commentary
Once we were able to perfect the reporting in the system, we were able to improve the physician...
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We were extremely dissatisfied with how Tapestry worked initially. We discovered way too many issues...
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We do not have any plans to get rid of Tapestry. I would research other options to see whether...
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Tapestry is accurate because it allows our users to perform functions for authorization.
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We have had challenges with Tapestry. Our organization went through significant updates, and that...
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There are some gaps in the product, specifically with some of the provider network requirements...
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Epic is making Tapestry web based, so they are moving away from their Hyperspace client. Although we...
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Tapestry is able to support the most complex as well as the simplest delegation contract...
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The majority of Epic's clients are not in our state, so their product is not always able to...
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Epic needs more APIs to extract and push data. Not every data element has a real-time API associated...
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Some new modules are a little green and need a little more sophistication in their development. Epic...
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The training could be a little more customized to our actual use of the product instead of being a...
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Tapestry is an excellent tool for us. It is one of those systems that works in the background, and...
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I like how Tapestry connects with other Epic systems, and we forget about the systems because they...
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We had a very rapid implementation, and I was thoroughly impressed with Epic's support model both...
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Compared to any other system I have been on, this product is a huge advancement for us. I am very...
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Tapestry is integrated with the EMR, and being able to have one end-to-end platform makes reporting...
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Our only setback with Tapestry is retaining the talent that we need to manage the solution because...
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Our health system mandated using Tapestry. The system does not effectively support population health...
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When we started with Tapestry, we were told that we would be able to track the status of...
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Tapestry is a very closed system. Whenever I need any data integration from external sources, I am...
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I would like for Epic to be more open to allowing us to use RPA. I would also like for Epic to be...
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Epic does not necessarily ask for input, reach out when they are building new things, or let us know...
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If another organization were looking to do what we are trying to do and looking to do true...
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Tapestry is an okay platform for Medicaid because it is basically one plan, but when I got here, I...
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Our future plans with Epic depend on what strategy our organization ends up using to run things....
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People have to be really careful about the governance and how they set the product up to begin with....
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Something we really struggle with is enrollment. Coverage can be changed in Epic's system, and that...
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Epic keeps their promises, but that takes a little longer than we might like.
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Epic charges for a lot of things. They occasionally throw some things in, but there are a lot of...
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The system works very well. Epic has made a lot of ease-of-use updates in recent versions of the system....
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Epic really excels around their support and service.
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We love Tapestry. We have been on the system for many years, and its accuracy and documentation...
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Our relationship with Epic is fantastic. We talk to their people on a regular basis. With Epic, we...
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Epic doesn't really nickel-and-dime us, but that is beginning to change a bit. The vendor is...
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We have been on the system for many years now, so it is easy for us to use. Our first couple of...
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The vendor is constantly looking at how they can improve the product. They are trying to be proactive....
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If I weren’t part of an integrated delivery system, Tapestry would not be my platform of choice. But...
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We are still awaiting some development in Tapestry for our biggest problems. If I authorize a...
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We aren’t seeing innovations from Epic. We are still fixing and optimizing things. We feel like we...
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Epic certainly charges us. Nothing is free. But that is just the price of business. Costs are based...
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We have interoperability that is packaged under Tapestry. Epic is handling our member API access,...
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We chose Epic because the interoperability was there and packaged as part of their offering. For us,...
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With Epic’s system, we have to feed out our pharmacy claims. Those aren’t stored in Tapestry. We...
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With payer interoperability, I didn’t anticipate that Epic would step up and address it. I thought...
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I will say that Epic gave us great guidance on how to use their product. They said they were giving...
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One of our senior executives has worked with many health plans and is very technologically savvy....
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Epic’s system doesn’t play well with other applications. I don’t know whether Epic is growing in the...
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The vendor keeps their promises. If the vendor says yes to something, they will implement it....
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The charges for the system are definitely there. Nothing is free. If there is a new guideline or...
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I don't see much changing with the system in the next year, but over the next few years, there will...
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The integrations for the system go up pretty well and are very tight. I like that Epic always looks...
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The system is not meeting every need we have. We are still working on developing some things with Epic....
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Epic's support is definitely very good, but Epic is proactive in some situations and not proactive...
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The system is part of our long-term plans because we always look for integration on the clinical...
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Tapestry is a pretty mature product right now. There are some challenges there, but I don't know how...
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We have had Tapestry for a while. We serve our own patients and provide managed services to support...
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We use Epic’s EMR along with Tapestry, so we can see when a referral is placed and know what side...
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A number of things drove us to pick Tapestry, such as select requirements, design requirements, and...
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Intense would be an understatement for our initial implementation of Tapestry. Tapestry is a mega...
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The biggest enhancement that we want from Epic would be an enhancement to their pricing hierarchy....
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We were actually going to start off on Tapestry Link instead of just Tapestry. We have been working...
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Tapestry gives us a lot of detail when we process claims. I have manually processed claims on...
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There will be bumps along the way when partnering with any large organization. We have had several...
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Epic's support team responds to me quickly.
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We partnered with Epic to help them evolve and build out the payer aspect of the solution. Epic has...
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We are working and partnering with Epic in getting things on their radar starting with early...
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