Willow Inventory (Inpatient) Commentary
Filtered view: All
Subject Expert
Jackson Tate
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
Relationship, Product
When every vendor comes out in the pharmacy space, they talk about having a solution, but it is...
Login or Create an Account to see details.
Product
Some of the challenge is that our carousels don't integrate well with our other Epic solutions. I...
Login or Create an Account to see details.
Product
Willow Inventory has gotten a lot better. There has been a lot of improvement because when we went...
Login or Create an Account to see details.
Operations
With the training for Willow Inventory, we had someone from our Epic team who slowly did the...
Login or Create an Account to see details.
Relationship, Product
When it comes to timelines for development in the solution, it can sometimes take forever. It sounds...
Login or Create an Account to see details.
Operations
Epic is very thorough in their training. The one thing is that our individual representative is...
Login or Create an Account to see details.
Loyalty, Product
We generally don’t scan drugs, so charges drop based on certain actions. That creates some...
Login or Create an Account to see details.
Loyalty, Product
I’m hopeful that 340B eventually evolves into something similar to what we have in Willow Inventory...
Login or Create an Account to see details.
Loyalty
I would choose to buy Willow Inventory again because we use Epic for our main pharmacy or hospital...
Login or Create an Account to see details.
Operations
Epic came on-site for Willow Inventory's implementation and was available to answer questions. They...
Login or Create an Account to see details.
Product
Regarding Willow Inventory’s interoperability, we get interface errors from time to time where the...
Login or Create an Account to see details.
Product
What I like about Willow Inventory is its ease of use and user-friendliness. I just know our techs...
Login or Create an Account to see details.
Relationship
If we have to reach out to ask questions, we get good feedback. Epic’s support team is attentive....
Login or Create an Account to see details.
Product
There is an issue with factors. Blood factors are provided by the manufacturer as a kind of range....
Login or Create an Account to see details.
Product
We use a certain RFID system that allows us to track the expirations and inventory of our kits and...
Login or Create an Account to see details.
Product
We need to rely on the counts so that we can set up automatic orders from our suppliers. And if our...
Login or Create an Account to see details.
Relationship
Epic does let us know when things are going to be an issue. We work with our analysts, and if we...
Login or Create an Account to see details.
Relationship
Epic keeps all their promises with the functionality that exists.
Login or Create an Account to see details.
Operations
I have been working on an education document, and I can educate, but if people don't follow the...
Login or Create an Account to see details.
Product
Willow Inventory is used for sending medications to clinics. There are some things that work for the...
Login or Create an Account to see details.
Loyalty, Product
Willow Inventory will pull things in that have been ordered from our contracted suppliers, but there...
Login or Create an Account to see details.
Product
If a patient is on a certain dose every eight hours, for example, and we can get 48 hours in the...
Login or Create an Account to see details.
Product
I like that Willow Inventory gives the whole clinical picture. Basically, any information that we...
Login or Create an Account to see details.
Loyalty, Product
With Epic, we continue to turn over with our technical services, and because Willow Inventory is...
Login or Create an Account to see details.
Loyalty, Relationship
With our service turnarounds and everything, Epic gets high marks from us. I have a very good...
Login or Create an Account to see details.
Product
We have several groups of end users for Willow Inventory, and some find it easier to use than...
Login or Create an Account to see details.
Product
The system doesn’t work so well in our IV room, and we still want to figure out how to implement it...
Login or Create an Account to see details.
Loyalty, Product
Customers should talk to another health system or facility that has taken on the same plan around...
Login or Create an Account to see details.
Loyalty, Product
We have rolled things out to a lot of spaces. Not every pharmacy inventory space is completely...
Login or Create an Account to see details.
Product
Getting information from sites that have implemented the system is critical. We do that for...
Login or Create an Account to see details.
Loyalty
We have been looking for pretty much any opportunity to extend Willow Inventory into our pharmacy...
Login or Create an Account to see details.
Product, Value
The areas where things have been really successful are where we have specialized, confined...
Login or Create an Account to see details.
Product
The big push is toward automating as much of the inventory handling and management process as we...
Login or Create an Account to see details.
Relationship
The Epic support people have been very good as we have dedicated extra resources to wading through...
Login or Create an Account to see details.
Product
Like all inventory systems, Willow Inventory works great for basic inventory tracking. More...
Login or Create an Account to see details.
Loyalty, Product
There are things we wish Willow Inventory could do, mostly related to inventory. I think things are...
Login or Create an Account to see details.
Loyalty
We were promised some pretty big wins by Epic if we went to Willow Inventory, but pretty quickly,...
Login or Create an Account to see details.
Operations
While we were preparing for go-live, we had a few assigned to us from Epic, and then during go-live,...
Login or Create an Account to see details.
Operations
Epic set up training classes for all of us, and they spent a lot of time explaining things that...
Login or Create an Account to see details.
Loyalty, Value
Willow Inventory is going to work. It is going to be good, but getting there has been painful. We...
Login or Create an Account to see details.
Relationship
We are not given a lot of information to avoid problems, but that is fairly typical of IT companies....
Login or Create an Account to see details.
Relationship
Epic is very engaged and wants to hear back from end users and project team members, and the vendor...
Login or Create an Account to see details.
Product
We like the configurability and personalization options in Willow Inventory. We are able to use...
Login or Create an Account to see details.
Product
We like the amount of integration Willow Inventory has with the rest of the software. When a patient...
Login or Create an Account to see details.
Product
We struggle with areas where certain inputs are expected but can't be provided by us; in those...
Login or Create an Account to see details.
Operations, Product, Value
We have seen value in the vendor's ease of communication and access. The system's interfaces tend to...
Login or Create an Account to see details.
Value
When it comes to charging for every little thing, if the system is trying to resolve a problem that...
Login or Create an Account to see details.
Product, Value
We are extremely satisfied with Willow Inventory. We are heavily engaged with Epic, and the product...
Login or Create an Account to see details.
Product
For the most part, the functionality of Willow Inventory meets our needs. There are pieces that are...
Login or Create an Account to see details.
Product
The biggest strength of Willow Inventory is that it is part of the overall integrated Epic suite....
Login or Create an Account to see details.
Product
The recommendations I would have for Epic in terms of improvement are rather drastic. We have run...
Login or Create an Account to see details.
Relationship, Operations
I like Epic's foundation recommendations. They update those regularly. If an organization decides to...
Login or Create an Account to see details.
Relationship
One of my favorite things that I see from Epic is their support. Epic just has great support. Each...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout