Willow Inventory (Inpatient) Commentary

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Training for new users is left up to us, although I remember being pleased with Epic's analyst...

Epic has made significant progress with their reporting. They could flesh out the features that...

Our biggest difficulty is that Epic is providing a lot of new options and functionality, but on our...

One of the biggest benefits is the real-time tracking that Willow Inventory is able to do. It pulls...

We are currently looking into whether we can get a feed from our wholesaler with medication stock...

Epic is good to work with. They're responsive, and they listen closely to feedback. The area that we...

The vendor has a number of AI projects going on, and some of them are geared toward the patient care...

Willow Inventory is a top-tier solution for the healthcare needs of any size organization. We...

One of the things I really like about Epic overall is their technical service representative...

There was something that was just not working as expected with Willow Inventory. The technical...

With some vendors, we might run into an interface engineer or somebody who keenly understands how...

We've set up internal systems where the actual users of Willow Inventory can meet with the people on...

When we started to look at inpatient use of an inventory system because we didn't have one, we...

I got certified in the solution just to support my role in the operations department. I also got...

Training programs and support for the solution are established and executed at the institution level...

Epic is not extracting everything from us that they possibly could in terms of price. However, the...

In this industry overall, it surprises me that we don't see more upstart companies taking market...

With Willow Inventory, Epic has something that is pretty good. In part because of our size and some...

Epic has people dedicated to our account that my team and I have developed personal relationships...

The visibility into inventory within Willow Inventory is really nice, and it is very helpful to see...

I would like to see more comprehensive reporting from Willow Inventory, although I think that is...

Willow Inventory just works. All Epic products are extremely integrated and quite user friendly....

The training for Willow Inventory is just very surface level. Epic relies on a lot of individual...

When every vendor comes out in the pharmacy space, they talk about having a solution, but it is...

Some of the challenge is that our carousels don't integrate well with our other Epic solutions. I...

Willow Inventory has gotten a lot better. There has been a lot of improvement because when we went...

With the training for Willow Inventory, we had someone from our Epic team who slowly did the...

When it comes to timelines for development in the solution, it can sometimes take forever. It sounds...

Epic is very thorough in their training. The one thing is that our individual representative is...

We generally don’t scan drugs, so charges drop based on certain actions. That creates some...

I’m hopeful that 340B eventually evolves into something similar to what we have in Willow Inventory...

I would choose to buy Willow Inventory again because we use Epic for our main pharmacy or hospital...

Epic came on-site for Willow Inventory's implementation and was available to answer questions. They...

Regarding Willow Inventory’s interoperability, we get interface errors from time to time where the...

What I like about Willow Inventory is its ease of use and user-friendliness. I just know our techs...

If we have to reach out to ask questions, we get good feedback. Epic’s support team is attentive....

There is an issue with factors. Blood factors are provided by the manufacturer as a kind of range....

We use a certain RFID system that allows us to track the expirations and inventory of our kits and...

We need to rely on the counts so that we can set up automatic orders from our suppliers. And if our...

Epic does let us know when things are going to be an issue. We work with our analysts, and if we...

Epic keeps all their promises with the functionality that exists.

I have been working on an education document, and I can educate, but if people don't follow the...

Willow Inventory is used for sending medications to clinics. There are some things that work for the...

Willow Inventory will pull things in that have been ordered from our contracted suppliers, but there...

If a patient is on a certain dose every eight hours, for example, and we can get 48 hours in the...

I like that Willow Inventory gives the whole clinical picture. Basically, any information that we...

With Epic, we continue to turn over with our technical services, and because Willow Inventory is...

With our service turnarounds and everything, Epic gets high marks from us. I have a very good...

We have several groups of end users for Willow Inventory, and some find it easier to use than...

The system doesn’t work so well in our IV room, and we still want to figure out how to implement it...

Customers should talk to another health system or facility that has taken on the same plan around...

We have rolled things out to a lot of spaces. Not every pharmacy inventory space is completely...

Getting information from sites that have implemented the system is critical. We do that for...

We have been looking for pretty much any opportunity to extend Willow Inventory into our pharmacy...

The areas where things have been really successful are where we have specialized, confined...

The big push is toward automating as much of the inventory handling and management process as we...

The Epic support people have been very good as we have dedicated extra resources to wading through...

Like all inventory systems, Willow Inventory works great for basic inventory tracking. More...

There are things we wish Willow Inventory could do, mostly related to inventory. I think things are...

We were promised some pretty big wins by Epic if we went to Willow Inventory, but pretty quickly,...

While we were preparing for go-live, we had a few assigned to us from Epic, and then during go-live,...

Epic set up training classes for all of us, and they spent a lot of time explaining things that...

Willow Inventory is going to work. It is going to be good, but getting there has been painful. We...

We are not given a lot of information to avoid problems, but that is fairly typical of IT companies....

Epic is very engaged and wants to hear back from end users and project team members, and the vendor...

We like the configurability and personalization options in Willow Inventory. We are able to use...

We like the amount of integration Willow Inventory has with the rest of the software. When a patient...

We struggle with areas where certain inputs are expected but can't be provided by us; in those...