EY Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
Research Director
Commentary Summary
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User Commentary
Services
EY is very good in terms of human-centered design and the use of personas and journey mapping. When...
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Relationship
EY gave us a lot of good ideas but not necessarily an execution plan we could keep up with. We have...
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Relationship
Consultants must understand the long game with relationships, and EY is functioning as a thinking...
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Relationship, Value
With the way EY is structured, they engage with us seamlessly and are an extension of our team. They...
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Relationship
I appreciate the partnership we have with EY. They have brought some smart people with broad...
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Value
All of the big firms pricing is pretty steep for the services that they provide. We have to grade...
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Operations
The analytics were superb, and the talent and personal ability of the consultants that they provided...
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Relationship
EY brought a layer of sophistication that we were not going to be able to produce internally. We...
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Relationship
The outcome of working with EY is metrics to hold a specific vendor accountable. The firm did a...
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Relationship, Operations
EY had high availability awareness and understood the objectives we were trying to accomplish...
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Loyalty, Relationship, Services
The system was innovative and interesting at the point of launch, but it didn't have long-term...
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Relationship, Relationship, Value, Value
I have used EY multiple times. I have a great team from EY, and they work in a digital innovation...
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Relationship, Relationship, Operations, Operations
EY did a wonderful job. We had a complex project with a lot of different political nuances to it and...
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Relationship, Relationship
The consultation helped to open the door for leaders to start thinking through the concept we...
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Services
There is always some level of improvement necessary. We hired EY for two work streams, and while one...
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Operations, Operations, Operations
Often organizations can spend a lot of time just onboarding an outside organization about what is...
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Relationship, Relationship, Relationship
EY did well at anticipating client needs and responding before being asked. Their advisory group was...
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Relationship, Relationship, Relationship
EY is a great partner to work with. We had a great experience with them and were pleased with the...
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Relationship
EY was phenomenal at helping us develop structures, consolidate focus group testing, and come up...
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Relationship, Relationship, Relationship
We got a good deal out of the gate, and EY delivered. They didn't cut back or cut corners. Once we...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
EY hasn’t always had a good reputation for implementations. Sometimes they do well and have great...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
We met specifically with EY, and they came in with a budget higher than we wanted. We honed things...
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Relationship, Relationship, Relationship, Value, Value, Value
We started working with EY pre-COVID-19 and stalled during the pandemic, but we didn't lose any...
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Relationship, Relationship, Relationship
One of the representatives was excellent. I would work with them anytime. They formed a relationship...
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Operations, Operations, Operations
EY wanted to understand our desired outcome and help us get to that outcome. We went through a...
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Relationship
The way one executive was selling things was a constant sales pitch. That person was not solution oriented....
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Relationship, Relationship, Relationship
The firm's staff is extremely responsive and flexible. We had to pivot a couple of times, and we...
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Services, Services, Services
EY could have been a little more tactical. But overall, we are very satisfied.
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Our resource brought a lot of industry knowledge, so they understood healthcare systems and some of...
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