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FinThrive AR Optimizer Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Underpayment Recovery Services 2024: Which Firms Drive Value in Both Recovery & Prevention?
Underpayment Recovery Services 2024:
Which Firms Drive Value in Both Recovery & Prevention?
October 2024
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Commentary Summary

Positive
##%
Neither
##%
Negative
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User Commentary

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Director

Loyalty, Relationship, Services

All I see are the end results, and we have been happy with FinThrive, so not being involved in its...

Aug 2024
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Director

Relationship

We have some direct contacts at FinThrive, and they always return emails within a short time. Any...

Aug 2024
||
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Director

Services, Value

I get reports on the returns we get, and we have been very happy with the dollars that FinThrive has...

Aug 2024
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Director

Relationship

FinThrive acquired the application. We are not seeing any visual changes to the actual application....

Jul 2024
||
(0)
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Director

Relationship

When we have to make any changes, revisions, or new contracts, we open a ticket through FinThrive's...

Jul 2024
||
(0)
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Director

Operations

There are a couple of things that maybe the product was just never designed to do, but maybe the...

Jul 2024
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Director

Operations, Value

The product is a good tool. We run a series of variance reports. The system will kick out an error...

Jul 2024
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Director

Loyalty

Our organization has been working on loading contracts into another system, and I think the ultimate...

Jul 2024
||
(0)
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Director

Services

We used to have the FinThrive contract management system, but we didn't purchase or utilize any type...

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

We only communicate with FinThrive a few times a year with very brief emails, and that is about it....

Jul 2024
||
(0)
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Analyst/Coordinator

Relationship

In the past while, I have seen FinThrive’s communication increase and be more timely. They have been...

Jul 2024
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Director

Relationship

The firm meets standards, but they don't exceed expectations.

May 2024
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