FinThrive AR Optimizer Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship
FinThrive acquired the application. We are not seeing any visual changes to the actual application....
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Relationship
When we have to make any changes, revisions, or new contracts, we open a ticket through FinThrive's...
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Operations
There are a couple of things that maybe the product was just never designed to do, but maybe the...
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Operations, Value
The product is a good tool. We run a series of variance reports. The system will kick out an error...
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Loyalty
Our organization has been working on loading contracts into another system, and I think the ultimate...
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Services
We used to have the FinThrive contract management system, but we didn't purchase or utilize any type...
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Relationship
We only communicate with FinThrive a few times a year with very brief emails, and that is about it....
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Relationship
In the past while, I have seen FinThrive’s communication increase and be more timely. They have been...
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Relationship
The firm meets standards, but they don't exceed expectations.
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Relationship
FinThrive is performing wonderfully. The firm's work is almost an automatic process. The firm sends...
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Relationship
We have a contact at FinThrive who responds probably within an hour, and the response isn't just an...
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Relationship, Value
In terms of reimbursements, working with FinThrive has been really beneficial for us. The firm is...
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Relationship
We have had the same contact from FinThrive from day one, and they are great. Their customer service...
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Value
FinThrive has recovered a lot of money for us.
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Services
FinThrive does our Medicare bad debt and our DSH eligibility files. They also do a second review of...
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Relationship
FinThrive manages their clients well. I don't know their executive staff very well, but I have...
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Services
What I like about FinThrive is their automation of things like Medicare bad debt and DSH payments....
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Value
We are working with FinThrive to be more efficient in terms of the dollars we spend. They don’t try...
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Relationship
FinThrive does a very good job for us. They point out things when we have issues or flaws in our...
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Services
The FinThrive product is easy to use. It shows a dashboard of patient accounts, and we like the way...
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Relationship
More than anything, we are happy with the people at FinThrive. We have a contact we know we can...
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Services
Recently, FinThrive was late getting some of our finished data back to us, and that created a bit of...
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Value
Charging has not been a problem with FinThrive. The firm charges us very minimally for fees and...
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