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Charge Capture Audit
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Subject Expert
Dustin Cragun
Research Director Level 2
KLAS Research Director Level 2 - Dustin Cragun
 
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User Commentary

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VP/Other Executive

The product works as it is designed, but we have a lot of manual pieces. We haven't had a lot of new...

Jun 2022
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VP/Other Executive

There was a platform change where we had to move something from an SQL program to something else,...

Jun 2022
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VP/Other Executive

We haven't heard anything proactive from the vendor. I want people to tell me when we aren't using...

Jun 2022
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VP/Other Executive

We use the vendor's auditing team, and that team has been good for us. They work very well.

Jun 2022
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VP/Other Executive

We haven't had any recent training from the vendor.

Jun 2022
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Manager

For the most part, we open tickets online, and the vendor closes tickets when they deem them...

Jun 2022
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Manager

Updates happen pretty seamlessly. New edits could be put in every single day. Sometimes, we have to...

Jun 2022
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Manager

On a daily basis, the system finds lost charges or overcharges. We can correct those issues before a...

Jun 2022
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Director

Charge Capture Audit is definitely part of our overall daily workflow for our revenue integrity...

Apr 2022
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Director

nThrive continues to put out enhancements. We meet regularly with their client person, who is...

Apr 2022
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VP/Other Executive

There has been no friction between nThrive's product and our EMR. The systems both integrate very...

Feb 2022
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VP/Other Executive

From an end-user perspective, I don't have any complaints about the product. Our teams have used it...

Feb 2022
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