FinThrive Revenue Capture Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
Commentary Summary
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User Commentary
Product, Value
FinThrive has a great product that identifies opportunities and has an excellent ROI.
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Product
There is no automation in FinThrive Revenue Capture. It is really based on statistics of what...
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Operations
I felt like the system could do a lot more than what we were using it for, so I started digging, and...
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Loyalty
A lot of the work I have been doing has been with testing things. I am doing a handful of estimates...
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Loyalty, Relationship
Before I started at my organization, my organization was not using the product the way we should...
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Loyalty
We looked at other products and shopped a bit, but we liked FinThrive Revenue Capture. We looked at...
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Relationship
If FinThrive knows we have an issue, they will send us an email to notify us that something is...
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Relationship
I mostly work with one person from FinThrive, and they are very empowered to solve my problems. When...
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Relationship
FinThrive is easy to work with. They actually call and check on the product. We have scheduled calls...
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Product
I would give the system a high rating because it allows us to see what we are capturing. We would...
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Relationship
One thing that I have always complained about with FinThrive is their customer service, but over the...
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Product
FinThrive did an upgrade and added a feature to the system. That helped us tremendously with fixing...
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Product
There wasn't really any integration with FinThrive that was out of the box. We had to develop the...
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Relationship
I would rate the support we get from FinThrive lower than the support from other vendors we work...
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Relationship
I wouldn’t necessarily say that FinThrive doesn’t keep their promises, but they have a revolving...
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Product
I like a product that doesn't break and that continues to function. FinThrive's system is great in...
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Relationship
The second we need anything, FinThrive is right there. They are always willing to go above and...
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Product
FinThrive Revenue Capture doesn't really integrate at all. Users have to go into the system. The...
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Product
The FinThrive Revenue Capture tool is based on rules and probability instead of things that are...
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