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FinThrive Revenue Capture Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
KLAS VP of Revenue Cycle Research - Dustin Cragun
 
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VP/Other Executive

Product, Value

FinThrive has a great product that identifies opportunities and has an excellent ROI.

Nov 2025
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VP/Other Executive

Product

There is no automation in FinThrive Revenue Capture. It is really based on statistics of what...

Nov 2025
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Analyst/Coordinator

Operations

I felt like the system could do a lot more than what we were using it for, so I started digging, and...

Jul 2025
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Analyst/Coordinator

Loyalty

A lot of the work I have been doing has been with testing things. I am doing a handful of estimates...

Jul 2025
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Analyst/Coordinator

Loyalty, Relationship

Before I started at my organization, my organization was not using the product the way we should...

Jul 2025
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Analyst/Coordinator

Loyalty

We looked at other products and shopped a bit, but we liked FinThrive Revenue Capture. We looked at...

Jul 2025
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Analyst/Coordinator

Relationship

If FinThrive knows we have an issue, they will send us an email to notify us that something is...

Jul 2025
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Analyst/Coordinator

Relationship

I mostly work with one person from FinThrive, and they are very empowered to solve my problems. When...

Jul 2025
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Director

Relationship

FinThrive is easy to work with. They actually call and check on the product. We have scheduled calls...

Jul 2025
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Director

Product

I would give the system a high rating because it allows us to see what we are capturing. We would...

Jul 2025
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Manager

Relationship

One thing that I have always complained about with FinThrive is their customer service, but over the...

May 2025
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Manager

Product

FinThrive did an upgrade and added a feature to the system. That helped us tremendously with fixing...

May 2025
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