Galen Healthcare HIT Staffing Comments

 

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User Commentary

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CIO

Relationship

Galen is excellent, and the individual we work with the most is outstanding. That person will do...

Aug 2020
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CIO

Relationship

We’ve only used Galen for a limited basis through COVID-19, but they have been great for what we...

Aug 2020
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CIO

Relationship

Galen reacts to our requests, so I think they have the wherewithal to be strategic.

Aug 2020
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Analyst/Coordinator

Project Results

Galen Healthcare's work is impressive. We could have done it ourselves, but it would have taken...

Apr 2020
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Manager

People and Knowledge

We are still very early in the stages. Someone is helping us build a rule with charge capture, and...

Jan 2020
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Manager

Tools and Methodology

Galen Healthcare brings in end users and asks for the end users' opinions about how they would like...

Jan 2020
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Director

People and Knowledge

In many ways, the most important takeaway is that I don't have to micromanage the Galen Healthcare...

Jan 2020
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Director

People and Knowledge

My one low point would be that when one of the staff members wasn't available, Galen Healthcare...

Jan 2020
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Director

Sales and Contracting

Galen Healthcare's staff billing rate is okay, but it is a little expensive. Based on the amount of...

Jan 2020
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Nurse

Other Observations

Our project with Galen Healthcare is ongoing. Our consultant is still doing different rules for us....

Jan 2020
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Nurse

Tools and Methodology

Our consultant from Galen Healthcare is able to work within our EMR. There are different rules in...

Jan 2020
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Nurse

People and Knowledge

I have no suggestions for improvement for our consultant from Galen Healthcare. That person is awesome....

Jan 2020
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Manager

ROI and Cost

Galen Healthcare is very up front about what their costs are going to be. Galen Healthcare doesn't...

Nov 2019
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Manager

Other Observations

I don't know whether Galen Healthcare exceeds my expectations. I would definitely say that they meet...

Nov 2019
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Manager

Relationship

We have a very good account manager whom we have had for a long time. That person is good, knows our...

Nov 2019
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Manager

Other Observations

Galen Healthcare has helped us solve some extremely complex problems. With the first thing we did,...

Nov 2019
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Manager

Relationship

We have always been impressed with Galen Healthcare and the work that they have done for us. Galen...

Nov 2019
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Manager

People and Knowledge

We always enjoy working with Galen Healthcare. I have been extremely lucky. I have worked with the...

Nov 2019
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VP/Other Executive

Relationship

When Galen Healthcare was at our organization, they essentially became part of our staff. They...

Oct 2019
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Director

ROI and Cost

There were a couple of times when I reached out to Galen Healthcare to see exactly what an invoice...

Oct 2019
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Director

People and Knowledge

When we went through a conversion, our doctors were nervous, so Galen Healthcare showed them a demo....

Oct 2019
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Director

Relationship

My sales representative calls and checks in all the time. The representative is always available. A...

Oct 2019
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Director

People and Knowledge

Galen Healthcare always has the correct resource for us. They are great. We can’t develop that...

Oct 2019
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Director

Tools and Methodology

When we do a data conversion for doctors, they get cranky. They want to see the data in the exact...

Oct 2019
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Director

Relationship

Once we went live, our doctors kept emailing Galen Healthcare. And Galen Healthcare was so responsive....

Oct 2019
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Director

People and Knowledge

We will be doing a project that is very complex. And our teams have said that Galen Healthcare is...

Oct 2019
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Director

ROI and Cost

Galen Healthcare doesn’t nickel-and-dime. In many instances, when they give me a bid, it ends up...

Oct 2019
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Director

Relationship

We had one project that was really complex. I reached out to my sales representative at Galen...

Oct 2019
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Director

People and Knowledge

Galen Healthcare’s professionalism is great. Doctors can be very cranky, and Galen Healthcare...

Oct 2019
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Manager

People and Knowledge

The executives were involved in the beginning when things were being set up, but after that, we...

Dec 2018
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Manager

Project Results

Galen Healthcare is not on-site anymore, but they are readily available. They have taken care of any...

Dec 2018
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Manager

Tools and Methodology

I would tell Galen Healthcare to have more discussions around the initial scope to ensure that...

Dec 2018
 Helpful

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VP/Other Executive

Project Results

Galen Healthcare has helped us with a lot of our conversions. We have to take data out of our legacy...

Mar 2018
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VP/Other Executive

Project Results

Galen Healthcare is helping us use an archival platform that they also use. It is a supplemental EMR...

Mar 2018
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VP/Other Executive

Tools and Methodology

We use Galen Healthcare's proprietary archival system. We pay maintenance fees based on how many...

Mar 2018
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VP/Other Executive

Tools and Methodology

Galen Healthcare has done some optimization work for us, and they have done some consulting as well....

Mar 2018
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VP/Other Executive

Tools and Methodology

Galen Healthcare customized some things in our EMR for us. We gave them requirements, and they built...

Mar 2018
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VP/Other Executive

Tools and Methodology

Galen Healthcare offers a lot of products. They have the Medication Adherence Rating Scale, and they...

Mar 2018
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