Centricity Cardiology Enterprise Solution
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Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Analyst/Coordinator

The system has been stable, but we have ups and downs. We always seem to be trying to solve...

Dec 2021
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Manager

GE Healthcare has tons of resources to sell their products, but they have zero resources to support...

Dec 2021
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Manager

GE Healthcare's imaging functionality for cardiology has been very painful as far as integration...

Dec 2021
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Manager

With upgrades, GE Healthcare notoriously fixes 3 issues and introduces 12 more.

Dec 2021
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Manager

The implementation was good, and overall, things were pretty smooth. We were nervous to make the...

Dec 2021
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Manager

The training was really good, and GE Healthcare held our hand all the way through. They did not...

Dec 2021
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Manager

The echo reporting is very automated, and that means there is very little for the physicians to do....

Dec 2021
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Manager

The cath reporting is really good, and that is such a pleasant surprise. Typically, that is the...

Dec 2021
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Manager

We are pretty happy overall with the solution, but I do have to say the vascular side of the...

Dec 2021
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Manager

We are newly live with the solution and have found it to be much better than the old DMS platform....

Dec 2021
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Manager

The solution does what it does pretty well since we got the bugs ironed out. It is pretty easy to use....

Dec 2021
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Manager

GE's support is really difficult to navigate and get answers. There is a lot of back and forth. We...

Dec 2021
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Manager

The phone tree is crazy. If we happen to make a wrong selection, we have to hang up and start over....

Dec 2021
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Manager

I am not thrilled about GE in general. I never hear from them. We used to hear from our client...

Dec 2021
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Director

There were some promises made by GE Healthcare that were not delivered. They had this very elaborate...

Dec 2021
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Director

The folks at GE Healthcare aren’t really trained up as well as they should be. GE Healthcare has a...

Dec 2021
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Director

What GE Healthcare gave us a demo of and what was implemented are very different. GE Healthcare...

Dec 2021
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Manager

The product is going to be sunsetted at our organization in the future. It is older technology. The...

Dec 2021
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Manager

There are a lot of things only GE Healthcare can do with the product. As a customer, we don't get to...

Dec 2021
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Physician

I can't change measurements in the system's reports, and I can't carry over old structures. I would...

Dec 2021
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Physician

We have completely stopped dictating because the system has detailed documenting and reporting. We...

Dec 2021
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Physician

The system is flexible, and we aren't limited in what we can write. The system takes less time to use....

Dec 2021
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Manager

Overall, the solution is a well-built program. Our doctors seem to be pretty happy with the reports....

Dec 2021
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Manager

Some of the biggest issues are in Mac-Lab talking with Centricity Cardiology Enterprise Solution,...

Dec 2021
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Manager

The solution was sold to me as having the ability to upload data to national registry databases. The...

Dec 2021
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Analyst/Coordinator

We are hoping to use the solution for vascular and nuclear medicine after the new upgrade because we...

Dec 2021
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Analyst/Coordinator

One of the things with this product is that we have to understand what we are getting. We have had...

Dec 2021
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Analyst/Coordinator

I have worked with different vendors' software and with Centricity Cardiology. When I first saw it,...

Dec 2021
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Analyst/Coordinator

We would like to see anyone, but we haven't seen any executive involvement. When we were getting the...

Nov 2021
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Analyst/Coordinator

GE needs to improve their sales a lot because they literally sold us the base system that wouldn't...

Nov 2021
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Manager

Unless GE decides to sell to another company, we will continue to be a GE house. Unless somebody...

Oct 2021
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Manager

GE has 24-hour support. I like the quickness with which the support people resolve issues. If we...

Oct 2021
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Manager

Because of COVID-19, GE has gone from in-person, hands-on training to online training where we just...

Oct 2021
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Manager

There has been no issue with the product so far. The system is many years old and is still working....

Oct 2021
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Manager

Usually, GE puts something out, and then we have to go through a committee to figure out whether we...

Oct 2021
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Manager

GE sends out emails when they have an upgrade coming out and asks whether we want to upgrade. GE...

Oct 2021
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Manager

With GE's new system, there might be a couple of hiccups and things that the cardiologists have to...

Oct 2021
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Manager

I would recommend the vendor to others. I would tell someone looking at the system about all of the...

Sep 2021
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Manager

I probably wouldn't buy Centricity Cardiology Enterprise Solution again, but moving systems would be...

Sep 2021
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Manager

We tried to buy another of the vendor's products that they told us would work. The vendor told us...

Sep 2021
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Manager

The vendor's service and support teams do a terrible job of monitoring. I would like for them to...

Sep 2021
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CIO

GE is reactionary. We are the ones who have to identify problems. We tell GE about problems, and...

Aug 2021
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Director

Centricity Cardio Workflow is GE's only option when we are trying to migrate historical DMS data....

Jul 2021
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Director

GE is the worst in terms of nickel-and-diming. Out of all the vendors I have, I get nickel-and-dimed...

Jul 2021
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Director

GE hasn't helped our organization be proactive with imaging. They have really let the platforms...

Jul 2021
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Director

We have done a full modality integration with another system, and that is working very well. In...

Jul 2021
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Director

Content management has been out for several years. GE does not have a version of their software on...

Jul 2021
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Director

I see more and more organizations similar to ours choosing to move away from GE. The vendor has...

Jul 2021
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Manager

GE's support isn't the greatest. They really aren't good at support at all for any of their...

Jun 2021
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Manager

GE could integrate better with their own products and equipment. Centricity Cardiology Enterprise...

Jun 2021
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