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Loyalty, Relationship, Product
GE HealthCare has done a better job of working together between the two teams. They have been...
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Loyalty, Operations
GE HealthCare has a good cardiology solution; it is solid and stable. I think one of our issues goes...
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Relationship
The phone support is getting better. It feels like it is easier to get to the right person; the...
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Relationship
I would like GE HealthCare to look at their internal processes and their CRM. Maybe it is more up to...
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Relationship
We have a customer service person who has been helpful. They are the glue and are pulling GE...
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Operations, Value
We recently had an upgrade, and GE HealthCare missed a few things in the upgrade. This is common and...
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Relationship
GE HealthCare has asked us for feedback, and that is a more recent change. In the past, we shared...
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Relationship, Product
We have had some challenges with GE HealthCare's support. Since we are working on an upgrade right...
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Loyalty
Centricity Cardiology Enterprise Solutions is not part of our long-term plans. We are looking at...
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Culture, Value
GE HealthCare charges for everything. Even if we have a service contract with them, we still pay for...
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Product
When it comes to GE HealthCare having a good solution for EP, Centricity Cardiology Enterprise...
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Loyalty, Product
We have been using Centricity Cardiology Enterprise Solution for a few years in our EP lab for both...
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Relationship, Product
I would probably purchase Centricity Cardiology Enterprise Solution again. Cardiology isn't a...
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Loyalty, Product
Cardiologists like general structured reports. When we implemented Centricity Cardiology Enterprise...
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Loyalty, Relationship
GE HealthCare has been working with us on our reporting, but we are still adding areas and may add...
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Relationship
We have seen more engagement from the vendor's leaders and from all levels of team members at GE...
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Relationship
The support we have received for the system on the cardiology side is solid. At this point, I would...
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Loyalty, Relationship, Operations
Centricity Cardiology Enterprise Solution has been good for EP. We are going to be expanding into...
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Loyalty, Relationship
We have been working with a CSM at GE HealthCare. That has been a nice change. We have built a good...
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Operations, Product
It appears that GE HealthCare didn't have any cardiologists helping them when they were building...
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Relationship, Operations
I don't care for GE HealthCare's customer support. The vendor's people don't answer my emails. Then,...
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Operations, Value
Everything was delayed during our implementation of the solution, and the vendor charged us for...
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Loyalty
Centricity Cardiology Enterprise Solution hasn't been adopted very much by our cardiologists. We...
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Operations, Product
Centricity Cardiology Enterprise Solution is a very siloed application, so it has an enterprise...
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Culture
GE HealthCare’s training is not that great. We have to subscribe to a university, and we have to get...
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Operations, Value
The training is ok, but it costs extra and is in modules. We pay a lot and would like to see...
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Relationship
We have good support people who work with us, and we are able to get to people who can help us. I am...
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Product
The echo tools seem to be easier to use, and most people pick up on them right way. They are fairly...
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Loyalty, Product
We use GE HealthCare's structured reporting piece in our cath department, and it is getting better,...
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Loyalty, Relationship
GE HealthCare has done some things to streamline the support, and we are getting to the right person...
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Loyalty, Product
We utilize structured reporting in a few different areas and have different levels of satisfaction...
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Relationship, Operations
We have great collaboration with the project implementation team. The structure reporting platform...
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Relationship
GE HealthCare has been slow to innovate, but we are starting to see some progress. We hope the team...
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Relationship
The support has been getting better and more consistent. Support is something we hope GE HealthCare...
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Relationship, Product
We have been working with GE HealthCare on cath reports, and we feel like there has been some...
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Operations, Product
We utilize Centricity Cardiology Enterprise Solution in several areas for structured reporting. We...
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Relationship
The support has been improving, and we feel like the knowledge around cardiology is improving on the...
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Product
The issue with Centricity Cardiology Enterprise Solution is that the vendor never really integrated...
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Relationship, Product
The product is complicated to support and maintain. It is not efficient for our cardiologists. GE's...
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Product
I think Centricity Cardiology Enterprise Solution is a bit more sophisticated than another vendor’s...
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Operations
We have had some issues getting Centricity Cardiology Enterprise Solution installed. The...
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