Centricity Cardiology Enterprise Solution Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
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User Commentary
Relationship, Value
What we are not getting from the vendor is the ability to reduce pain points. Resolving any issues...
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Loyalty, Relationship
I haven't made any requests for new innovations or enhancements in a while, but I don't really get...
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Operations
GE HealthCare is pretty good with training; I think they still have a pretty good process there. GE...
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Operations
The application does what the vendor says it does, but it doesn't do that very well. And the vendor...
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Product
I think the vendor’s developers looked at doing structured reporting, but it just wasn’t going to...
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Relationship, Product
There are a few things the vendor does very well. On the modality side, I think they do a great job....
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Product
I don't have all the information on what the cardiologists don’t like. I know there have been...
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Relationship
We wouldn’t buy the solution again because the cardiologists don’t like it; they overall disapprove...
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Operations, Product
Our recent experience with GE HealthCare has been good. The daily usage feature works really well....
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Culture, Value
Centricity Cardiology Enterprise Solution is pretty expensive, and there may be some unexpected...
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Operations
I don't think we are utilizing GE HealthCare's product to the extent that we could, and I don't feel...
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Product
GE HealthCare hasn't given us a vision for their new technology. We had an upgrade of Centricity...
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Product
With vascular structure reporting, we have a project that is still ongoing. Some specific imaging...
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Product
The bright side is that the last upgrade we did was for the viewer portion of Centricity Cardiology...
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Product
Honestly, I can't really say that GE HealthCare has delivered much new technology at all. For...
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Value
GE HealthCare doesn't keep their promises, but I don't feel like they really promise that much. GE...
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Relationship
It takes forever for GE HealthCare’s support people to actually get to an answer or a resolution if...
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Relationship, Product
There was some frustration with some of the administrative reports from Centricity Cardiology...
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Product
For Centricity Cardiology Enterprise Solution, I would like to have better integration with...
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Loyalty
We are actually looking at replacing Centricity Cardiology Enterprise Solution with something else....
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Product, Value
Centricity Cardiology Enterprise Solution is worth checking out because it has been around for a...
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Product
There are a lot more disparate layers to Centricity Cardiology Enterprise Solution. There is a...
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Relationship
I have been very happy with GE HealthCare’s support team, mostly because we worked with the same...
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Operations
We did a major upgrade this year, and we are very happy with it. GE HealthCare did a good job with...
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Product
We had an upgrade for Centricity Cardiology Enterprise Solution, and it had to do with the sizing on...
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Loyalty, Product
With Centricity Cardiology Enterprise Solution, if we put in the work initially, we have very good...
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Loyalty
Centricity Cardiology Enterprise Solution meets our requirements, but it is not part of our...
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Product, Value
The system's interfaces are very basic and hard to maintain, and our ability to add users is very...
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Operations
The training we received for Centricity Cardiology Enterprise Solution didn't cover the things we...
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Relationship, Product
I can't think of anything specifically where I would like GE HealthCare to potentially change the...
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Relationship, Product
In terms of quality, we have had very few problems with the system.
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Product
There are some things that the product does okay, but there are a lot of things left on the table....
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Culture, Relationship
We have regular meetings with GE HealthCare's higher-ups, but in terms of phone support, it might...
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Operations
The system's initial and ongoing training are actually pretty decent. The vendor's trainers were...
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Product
GE HealthCare is trying to add new things to the system, but half of those things don't work. The...
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Value
We are doing an RFP, and GE HealthCare will not be included in that. The vendor leaves a lot of...
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Culture
The problem with the system is that sometimes, even the vendor's salespeople and engineers don't...
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Value
When a pain point is brought up with GE HealthCare, they often say it will be addressed in a new...
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Culture, Operations, Value
GE HealthCare fell short on implementation time and the delivery of promised products and services....
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Product
The last upgrade we had for the system definitely helped the performance a bit, but there was...
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Operations, Product
We have gotten used to the solution. We took a long time to build it because it was not good out of...
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Operations
We haven't had any additional training since the product was deployed. But that is not all on the...
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Culture, Operations, Product
We just went live with an EHR, and there is some integration with GE HealthCare's system from a...
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Culture
When we have discussed upgrades with GE HealthCare to fix specific problems with the solution, any...
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Loyalty, Product
I would tell someone looking into the solution to know what they are looking for. We wanted a very...
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Relationship, Operations
GE HealthCare is with us for implementations. They do implementations very well. GE HealthCare is...
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Operations
We asked for some training from GE HealthCare, and emails just kept going back and forth, but GE...
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Value
GE HealthCare charges for every little thing. We requested certain enhancements that required an...
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Product
I am not likely to recommend Centricity Cardiology Enterprise Solution. The advice I would give...
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Relationship
We were able to get the analysis tool upgrade with Centricity Cardiology Enterprise Solution. Also,...
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Loyalty, Value
Centricity Cardiology Enterprise Solution's worklist was never designed for a user. We are missing...
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Culture, Value
We have had a struggle with GE HealthCare. We needed an echo PACS and a cath PACS. GE HealthCare...
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Operations
I have done a couple of training sessions for the system. In the training, the vendor tries to show...
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Operations, Product
I want GE HealthCare to redesign their front-page worklist. That worklist is very cumbersome. It has...
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Relationship, Operations
I am doing an upgrade right now. It is going slowly, and GE HealthCare's project management isn't...
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Relationship
The only thing that I like about GE HealthCare is that their executive involvement has been good...
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Loyalty
We are replacing the system in the near future. We have another cardiology system at some of our...
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