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User Commentary
Relationship
One of our frustrations is that the vendor's cardiology and radiology systems are separate. There...
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Functionality and Upgrades
There are exams that we send over, and the way they are acquired is specific. Recently, I have found...
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Relationship
GE Healthcare is one of those salespeople that tell us whatever they think we want to hear, and that...
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Other Observations & Comments
The phone and web support quality comes and goes with GE Healthcare. We do some squeaking, and the...
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Relationship
If GE Healthcare actually kept an executive longer than a couple of years, it would be great. Every...
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Other Observations & Comments
GE Healthcare has not introduced any new technology, and if they have, it is very minimal. It is...
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Future Outlook
Considering what is on the market today, if we were looking to make a purchasing decision, we would...
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ROI / Cost
Everybody nickel-and-dimes a little bit. We do have discussions about that, and we are not big fans...
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Functionality and Upgrades
Centricity Cardiology Enterprise Solution is a reasonable solution that works. The cardiovascular...
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Technology
There are bugs in the solution. Centricity Cardiology Enterprise Solution is not one product; it is...
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Functionality and Upgrades
The time it takes to complete a case with the product is something that is very frustrating. The...
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Functionality and Upgrades
We have struggled with upgrades from GE Healthcare. We seem to have an issue with every upgrade. The...
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Interfacing and Integration
We wish GE Healthcare products integrated with themselves. We did an integration with another...
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Functionality and Upgrades
Something I would like to see improved is the compatibility of our workflow with the system. GE...
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Lessons Learned
I would recommend Centricity Cardiology Enterprise Solution to an organization that has the same...
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Interfacing and Integration
We recently upgraded the system. We have been very happy with some of the new functionalities. We...
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Interfacing and Integration
I have looked at other vendors' products, but those products don't have stability. When I look at a...
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Functionality and Upgrades
The product is a very clinical-oriented application. It is built around commissions. At times,...
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Future Outlook
The product is in our long-term plan because we made it our enterprise solution. That is why we are...
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Functionality and Upgrades
I have encountered some issues where things are not easy to fix if the end users do the cases...
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Service and Support
The product is working better now than it did before because GE decided to help us get things set up...
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Relationship
When we implemented the solution, GE wrote down a lot of our concerns, and we never heard from GE...
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Service and Support
I really like we have the option to chat with GE Healthcare. If we want to chat with someone, that...
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Functionality and Upgrades
Historically, our cardiology department has been a GE Healthcare house. Even though GE Healthcare's...
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Implementation and Training
GE Healthcare has an online training that customers can pay for, but the training didn't include...
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Other Observations & Comments
We have been using the solution for a couple of years, and we have not seen a lot of progress from...
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Future Outlook
We are looking for a new solution currently because Centricity Cardiology Enterprise Solution is...
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Service and Support
The product is so complex that we end up putting in a lot of tickets. But GE Healthcare is very good...
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ROI / Cost
There are some areas of support where we are not satisfied with the answers GE Healthcare provides...
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Sales and Contracting
There is one portion of the product that is not currently working. We were told that the product was...
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Service and Support
As soon as we went live with the product, those empowered to solve our problems all disappeared. If...
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Lessons Learned
I would tell someone considering the product to be careful about the support that that person might...
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Implementation and Training
GE Healthcare is starting to promote regular meetings with the support team to talk about different...
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Interfacing and Integration
There was an incident where some information wasn't coming over correctly, so we were missing...
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Implementation and Training
Most of the vendor’s training is done online, and GE Healthcare offers a catalog. But if we didn't...
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Implementation and Training
GE Healthcare has limited trainers in the field of cardiology. We have to work around the trainers'...
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Interfacing and Integration
I am extremely satisfied with GE Healthcare and with everything we have done. We are in the process...
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Functionality and Upgrades
The vendor continues to try to mature an immature product. The product has always been immature for...
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Functionality and Upgrades
The system's analytics aren't very good. The problem is that the vendor's database is in German. If...
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Lessons Learned
I would tell my peers to look at other products first before considering GE Healthcare's product....
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Sales and Contracting
GE Healthcare always overpromises when they talk about what the application can do. When we first...
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ROI / Cost
Every time we want to talk to the vendor about adding on a service or a different type of module,...
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Implementation and Training
The vendor is very short on resources for implementations.
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Functionality and Upgrades
The vascular side seems to be an afterthought. The databases work mostly on the echo side because...
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Relationship
My biggest gripe is that before we moved to Centricity Cardiology Enterprise Solution, the vendor...
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Implementation and Training
From an implementation standpoint, the vendor is lacking responsiveness. We have meetings, but not...
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Other Observations & Comments
I convinced our facility to buy Centricity Cardiology Enterprise Solution. Thankfully, everybody saw...
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Implementation and Training
It has been quite frustrating for the cardiology department to deploy this new system because GE...
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Functionality and Upgrades
The cardiac cath folks are happy with GE Healthcare's product; I haven't heard any complaints.
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Relationship
We have had a lot of hiccups because we have been using things in ways that those things were not...
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Functionality and Upgrades
Centricity Cardiology Enterprise Solution flows so much smoother than previous system versions. The...
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Functionality and Upgrades
I want GE to partner Centricity Cardiology Enterprise Solution and Mac-Lab for the systems'...
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