Centricity Cardiology Enterprise Solution Commentary
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Monique Rasband
VP Imaging & Oncology
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User Commentary

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Manager

Loyalty, Relationship, Product

GE HealthCare has done a better job of working together between the two teams. They have been...

Sep 2024
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Manager

Loyalty, Operations

GE HealthCare has a good cardiology solution; it is solid and stable. I think one of our issues goes...

Sep 2024
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Manager

Relationship

The phone support is getting better. It feels like it is easier to get to the right person; the...

Sep 2024
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Manager

Relationship

I would like GE HealthCare to look at their internal processes and their CRM. Maybe it is more up to...

Sep 2024
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Manager

Relationship

We have a customer service person who has been helpful. They are the glue and are pulling GE...

Sep 2024
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Manager

Operations, Value

We recently had an upgrade, and GE HealthCare missed a few things in the upgrade. This is common and...

Sep 2024
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Manager

Relationship

GE HealthCare has asked us for feedback, and that is a more recent change. In the past, we shared...

Sep 2024
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Manager

Relationship, Product

We have had some challenges with GE HealthCare's support. Since we are working on an upgrade right...

Sep 2024
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Manager

Loyalty

Centricity Cardiology Enterprise Solutions is not part of our long-term plans. We are looking at...

Sep 2024
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Manager

Culture, Value

GE HealthCare charges for everything. Even if we have a service contract with them, we still pay for...

Sep 2024
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Manager

Product

When it comes to GE HealthCare having a good solution for EP, Centricity Cardiology Enterprise...

Sep 2024
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Manager

Loyalty, Product

We have been using Centricity Cardiology Enterprise Solution for a few years in our EP lab for both...

Sep 2024
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Manager

Relationship, Product

I would probably purchase Centricity Cardiology Enterprise Solution again. Cardiology isn't a...

Sep 2024
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Manager

Loyalty, Product

Cardiologists like general structured reports. When we implemented Centricity Cardiology Enterprise...

Sep 2024
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Analyst/Coordinator

Loyalty, Relationship

GE HealthCare has been working with us on our reporting, but we are still adding areas and may add...

Sep 2024
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(0)
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Manager

Relationship

We have seen more engagement from the vendor's leaders and from all levels of team members at GE...

Aug 2024
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Manager

Relationship

The support we have received for the system on the cardiology side is solid. At this point, I would...

Aug 2024
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Manager

Loyalty, Relationship, Operations

Centricity Cardiology Enterprise Solution has been good for EP. We are going to be expanding into...

Aug 2024
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Manager

Loyalty, Relationship

We have been working with a CSM at GE HealthCare. That has been a nice change. We have built a good...

Aug 2024
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Manager

Operations, Product

It appears that GE HealthCare didn't have any cardiologists helping them when they were building...

Apr 2024
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Manager

Relationship, Operations

I don't care for GE HealthCare's customer support. The vendor's people don't answer my emails. Then,...

Apr 2024
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(0)
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Manager

Operations, Value

Everything was delayed during our implementation of the solution, and the vendor charged us for...

Apr 2024
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Manager

Loyalty

Centricity Cardiology Enterprise Solution hasn't been adopted very much by our cardiologists. We...

Mar 2024
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Manager

Operations, Product

Centricity Cardiology Enterprise Solution is a very siloed application, so it has an enterprise...

Mar 2024
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Manager

Culture

GE HealthCare’s training is not that great. We have to subscribe to a university, and we have to get...

Mar 2024
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Manager

Operations, Value

The training is ok, but it costs extra and is in modules. We pay a lot and would like to see...

Dec 2023
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Manager

Relationship

We have good support people who work with us, and we are able to get to people who can help us. I am...

Dec 2023
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Manager

Product

The echo tools seem to be easier to use, and most people pick up on them right way. They are fairly...

Dec 2023
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(0)
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Manager

Loyalty, Product

We use GE HealthCare's structured reporting piece in our cath department, and it is getting better,...

Dec 2023
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(0)
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Manager

Loyalty, Relationship

GE HealthCare has done some things to streamline the support, and we are getting to the right person...

Dec 2023
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(0)
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Manager

Loyalty, Product

We utilize structured reporting in a few different areas and have different levels of satisfaction...

Dec 2023
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(0)
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Director

Relationship, Operations

We have great collaboration with the project implementation team. The structure reporting platform...

Dec 2023
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Analyst/Coordinator

Relationship

GE HealthCare has been slow to innovate, but we are starting to see some progress. We hope the team...

Dec 2023
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(0)
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Analyst/Coordinator

Relationship

The support has been getting better and more consistent. Support is something we hope GE HealthCare...

Dec 2023
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(0)
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Analyst/Coordinator

Relationship, Product

We have been working with GE HealthCare on cath reports, and we feel like there has been some...

Dec 2023
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(0)
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Manager

Operations, Product

We utilize Centricity Cardiology Enterprise Solution in several areas for structured reporting. We...

Dec 2023
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(0)
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Manager

Relationship

The support has been improving, and we feel like the knowledge around cardiology is improving on the...

Dec 2023
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(0)
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Manager

Product

The issue with Centricity Cardiology Enterprise Solution is that the vendor never really integrated...

Nov 2023
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(0)
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CIO

Relationship, Product

The product is complicated to support and maintain. It is not efficient for our cardiologists. GE's...

Oct 2023
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(0)
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Director

Product

I think Centricity Cardiology Enterprise Solution is a bit more sophisticated than another vendor’s...

Sep 2023
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(0)
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Director

Operations

We have had some issues getting Centricity Cardiology Enterprise Solution installed. The...

Sep 2023
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