Thank you !

Access info about Cardiology on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Cardiology.

Will you help us?

Take A Survey

Centricity Cardiology Enterprise Solution
Filtered view: All

Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Cardiology on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Cardiology.

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by

Manager

Unless GE decides to sell to another company, we will continue to be a GE house. Unless somebody...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GE has 24-hour support. I like the quickness with which the support people resolve issues. If we...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Because of COVID-19, GE has gone from in-person, hands-on training to online training where we just...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There has been no issue with the product so far. The system is many years old and is still working....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Usually, GE puts something out, and then we have to go through a committee to figure out whether we...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GE sends out emails when they have an upgrade coming out and asks whether we want to upgrade. GE...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With GE's new system, there might be a couple of hiccups and things that the cardiologists have to...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would recommend the vendor to others. I would tell someone looking at the system about all of the...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I probably wouldn't buy Centricity Cardiology Enterprise Solution again, but moving systems would be...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We tried to buy another of the vendor's products that they told us would work. The vendor told us...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's service and support teams do a terrible job of monitoring. I would like for them to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

GE is reactionary. We are the ones who have to identify problems. We tell GE about problems, and...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Centricity Cardio Workflow is GE's only option when we are trying to migrate historical DMS data....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GE is the worst in terms of nickel-and-diming. Out of all the vendors I have, I get nickel-and-dimed...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GE hasn't helped our organization be proactive with imaging. They have really let the platforms...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have done a full modality integration with another system, and that is working very well. In...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Content management has been out for several years. GE does not have a version of their software on...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I see more and more organizations similar to ours choosing to move away from GE. The vendor has...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GE's support isn't the greatest. They really aren't good at support at all for any of their...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GE could integrate better with their own products and equipment. Centricity Cardiology Enterprise...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Every time we identified a problem with the implementation, we were told that there was a separate...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution has the ability to do the required reporting for the chest-pain accreditation in the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity Cardiology Enterprise Solution is not that user friendly. In order for the system to do...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would definitely explore my options before deciding to purchase this system again. It has always...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a service contract with GE, and when it expired, we were nickel-and-dimed. It feels like...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Getting support from GE along the way was like pulling teeth. They were not very forthcoming in...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I get the feeling that GE's trainers are very much top level. They tell us what we need to know and...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product works much better now. I am really jaded because GE promoted the product one way, but...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is not meeting all of our needs yet. GE is much too slow at the development of technology....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we have to call in issues to GE's support, it is not usually a quick fix. If we call in a...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see GE be more proactive in developing future versions of the product. I feel like...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I think it is possible that my satisfaction with GE could increase a year from now, but it depends...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We did purchase a service agreement, so a lot of charges are covered. But GE does nothing for free....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like that the product is customizable. I wish it were more customizable, but overall, the product...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The install team from GE was very good. I liked the team's attention to detail, thorough product...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

In the training, GE taught us everything and then just told us to have fun. There was a lot to...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GE is missing in action somewhat. The product just works. We don't have a lot of problems. We...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GE is pretty interesting in nickel-and-diming us. When we went to change an IP address, for example,...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The interface in the system is very well put together and easy to use. As someone who has had a lot...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The third-party registries in the system have been an issue. GE is moving to a third party and...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a rough start with the system. A year ago, I would have told GE to take the software back,...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We went live with something during COVID-19. We had created a really good plan, but we had to make...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We started by going live in the echo department and are getting ready to add the system to other...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GE's support is good but can be a bit slow. We have had a few nonemergency issues, and it took a few...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The training was pretty good, but GE was still trying to tweak things. Considering that we were...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The training was the main part that I didn't like about GE. We had a rocky road. In all fairness, we...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a rocky rollout. It was drawn out due to challenges on both sides. Our project manager...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity Cardiology Enterprise Solution is going relatively well for our physicians. It is nice to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I had one negative about GE, it would be that when I call the service line, there isn't always an...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE generally hasn't been super flexible with us when we have needed to change dates or push off an...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE mostly overpromised and underdelivered. We went through a really long implementation, and there...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

One reason we chose the vendor was that GE had their own registry reporting system. We originally...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Because of COVID-19, we couldn't have in-person training as we had originally planned. That isn't...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product we have right now works really well. It is very stable. The product the vendor is making...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We get a lot of complaints about the product. We had another product from GE before, and the users...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We can open tickets really easily. We can use the live chat feature, call, or open a ticket...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We did not have a good go-live with GE, and we actually thought we were going to have to go back out...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The cath reporting was hard to get started, but we were diligent and kept working with GE and our...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The support from GE is really good. We feel like their team is getting better at supporting the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I didn't think I would hear any of our cardiologists say this, but now that we are live with the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I hope that GE continues to invest in and move forward with cardiology. I hope that next year, my...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity Cardiology Enterprise Solution is such an upgrade from the old GE platform. This system...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE is getting better, and we appreciate the work they have put in and the help they have given. We...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE has been helpful, but we have had to get down on them and hold them accountable for things that...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Centricity Cardiology Enterprise Solution is pretty reliable and stable. We have not really had any...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We have the cath structured reporting module, but not all of the physicians are using it. We went...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

We have been using the product for almost a year, and it has really changed the way we practice....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

In addition to being more productive, we also have higher-quality reports that are ready immediately...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

If an organization is deciding whether to move to structured reporting, I would say it is essential....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

GE has good support once we get to it, but getting to the right person and getting around the phone...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

GE made some upgrades in Centricity Cardiology Enterprise Solution that seemed to be more...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The GE Healthcare team has been so good to work with. All of the people who have helped us through...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

The support has been really good, and the team is well trained. The vendor's people understand...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is new to us, and we are still in the process of tweaking things with GE. There are...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, GE has done a really good job with the service and the implementation. That has been an...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The support is good; the people who help us are knowledgeable. GE seems to recruit and retain strong...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation was slick, and the training was good. We had people helping us on-site for about...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We needed to use third-party software to interface with the registries, and we had some challenges....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like the ease of use for the end user in Centricity Cardiology Enterprise Solution. From start to...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Reporting from the solution is robust. We can easily gather data from the system.

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If I could, I would enhance the upgrade process that we have to go through with the GE solution....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would tell GE's executives to get back to on-site implementation and training. Because of...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE has really made some improvements in their cardiology functionality. We started out with DMS, and...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are alive and well with echo functionality. We have it at all of our sites. We have gone through...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are working with GE on implementing pediatric echo functionality, and we have had a good...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE is getting better. Their new version did seem to fix some of the early issues we had, and they...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity's system does not meet all of our needs. I don't know of anything that I like about...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like improvements to the integration between Centricity's system, our stress machine, and...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had a good runway to roll out GE Healthcare's solution. While I do think that everyone who...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are still working on our templates, but we did have a good baseline for them right out of the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The structured reporting is fairly straight forward, and we have had good adoption. This isn't to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting was pretty natural for us. It didn't cause much slowdown. We tweaked a few things, but...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF