Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Cardiology on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Centricity Cardiology Enterprise Solution Comments
Filtered view: All

KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Cardiology on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

Every time we identified a problem with the implementation, we were told that there was a separate...

May 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution has the ability to do the required reporting for the chest-pain accreditation in the...

May 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity Cardiology Enterprise Solution is not that user friendly. In order for the system to do...

May 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would definitely explore my options before deciding to purchase this system again. It has always...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a service contract with GE, and when it expired, we were nickel-and-dimed. It feels like...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Getting support from GE along the way was like pulling teeth. They were not very forthcoming in...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I get the feeling that GE's trainers are very much top level. They tell us what we need to know and...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product works much better now. I am really jaded because GE promoted the product one way, but...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product is not meeting all of our needs yet. GE is much too slow at the development of technology....

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we have to call in issues to GE's support, it is not usually a quick fix. If we call in a...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see GE be more proactive in developing future versions of the product. I feel like...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I think it is possible that my satisfaction with GE could increase a year from now, but it depends...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We did purchase a service agreement, so a lot of charges are covered. But GE does nothing for free....

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like that the product is customizable. I wish it were more customizable, but overall, the product...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

The install team from GE was very good. I liked the team's attention to detail, thorough product...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

In the training, GE taught us everything and then just told us to have fun. There was a lot to...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

GE is missing in action somewhat. The product just works. We don't have a lot of problems. We...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

GE is pretty interesting in nickel-and-diming us. When we went to change an IP address, for example,...

Feb 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The interface in the system is very well put together and easy to use. As someone who has had a lot...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The third-party registries in the system have been an issue. GE is moving to a third party and...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a rough start with the system. A year ago, I would have told GE to take the software back,...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We went live with something during COVID-19. We had created a really good plan, but we had to make...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We started by going live in the echo department and are getting ready to add the system to other...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

GE's support is good but can be a bit slow. We have had a few nonemergency issues, and it took a few...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The training was pretty good, but GE was still trying to tweak things. Considering that we were...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

The training was the main part that I didn't like about GE. We had a rocky road. In all fairness, we...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a rocky rollout. It was drawn out due to challenges on both sides. Our project manager...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity Cardiology Enterprise Solution is going relatively well for our physicians. It is nice to...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I had one negative about GE, it would be that when I call the service line, there isn't always an...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE generally hasn't been super flexible with us when we have needed to change dates or push off an...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE mostly overpromised and underdelivered. We went through a really long implementation, and there...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

One reason we chose the vendor was that GE had their own registry reporting system. We originally...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Because of COVID-19, we couldn't have in-person training as we had originally planned. That isn't...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product we have right now works really well. It is very stable. The product the vendor is making...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We get a lot of complaints about the product. We had another product from GE before, and the users...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We can open tickets really easily. We can use the live chat feature, call, or open a ticket...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We did not have a good go-live with GE, and we actually thought we were going to have to go back out...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The cath reporting was hard to get started, but we were diligent and kept working with GE and our...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The support from GE is really good. We feel like their team is getting better at supporting the...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I didn't think I would hear any of our cardiologists say this, but now that we are live with the...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I hope that GE continues to invest in and move forward with cardiology. I hope that next year, my...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity Cardiology Enterprise Solution is such an upgrade from the old GE platform. This system...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE is getting better, and we appreciate the work they have put in and the help they have given. We...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE has been helpful, but we have had to get down on them and hold them accountable for things that...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Centricity Cardiology Enterprise Solution is pretty reliable and stable. We have not really had any...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We have the cath structured reporting module, but not all of the physicians are using it. We went...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

We have been using the product for almost a year, and it has really changed the way we practice....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

In addition to being more productive, we also have higher-quality reports that are ready immediately...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

If an organization is deciding whether to move to structured reporting, I would say it is essential....

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

GE has good support once we get to it, but getting to the right person and getting around the phone...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Nurse

GE made some upgrades in Centricity Cardiology Enterprise Solution that seemed to be more...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

The GE Healthcare team has been so good to work with. All of the people who have helped us through...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Physician

The support has been really good, and the team is well trained. The vendor's people understand...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is new to us, and we are still in the process of tweaking things with GE. There are...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, GE has done a really good job with the service and the implementation. That has been an...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The support is good; the people who help us are knowledgeable. GE seems to recruit and retain strong...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The implementation was slick, and the training was good. We had people helping us on-site for about...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We needed to use third-party software to interface with the registries, and we had some challenges....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like the ease of use for the end user in Centricity Cardiology Enterprise Solution. From start to...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Reporting from the solution is robust. We can easily gather data from the system.

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If I could, I would enhance the upgrade process that we have to go through with the GE solution....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I would tell GE's executives to get back to on-site implementation and training. Because of...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE has really made some improvements in their cardiology functionality. We started out with DMS, and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are alive and well with echo functionality. We have it at all of our sites. We have gone through...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are working with GE on implementing pediatric echo functionality, and we have had a good...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GE is getting better. Their new version did seem to fix some of the early issues we had, and they...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

Centricity's system does not meet all of our needs. I don't know of anything that I like about...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like improvements to the integration between Centricity's system, our stress machine, and...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We had a good runway to roll out GE Healthcare's solution. While I do think that everyone who...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We are still working on our templates, but we did have a good baseline for them right out of the...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The structured reporting is fairly straight forward, and we have had good adoption. This isn't to...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting was pretty natural for us. It didn't cause much slowdown. We tweaked a few things, but...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We had a product manager that disappeared on leave, and we didn't get informed of that. The person...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Some of the people that did the design and other parts of the system really tried to help us and get...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like that people who are not on-site can go into the system and read the echo studies and stress...

Oct 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn’t always keep their promises.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The product has issues with upgrades. We had a lot of difficulty with our last upgrade. I had to...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

For the most part, the solution has been good for us. Prior to implementing it, we did paper...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We went live with the system a while ago. We have continued to roll out structured reporting, and we...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have been building out our structured reporting, and the vendor has been right there with us....

May 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF