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Centricity Cardiology Enterprise Solution Commentary
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Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
 
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Manager

Operations, Product

It appears that GE HealthCare didn't have any cardiologists helping them when they were building...

Apr 2024
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Manager

Relationship, Operations

I don't care for GE HealthCare's customer support. The vendor's people don't answer my emails. Then,...

Apr 2024
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Manager

Operations, Value

Everything was delayed during our implementation of the solution, and the vendor charged us for...

Apr 2024
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Manager

Loyalty

Centricity Cardiology Enterprise Solution hasn't been adopted very much by our cardiologists. We...

Mar 2024
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Manager

Operations, Product

Centricity Cardiology Enterprise Solution is a very siloed application, so it has an enterprise...

Mar 2024
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Manager

Culture

GE HealthCare’s training is not that great. We have to subscribe to a university, and we have to get...

Mar 2024
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Manager

Operations, Value

The training is ok, but it costs extra and is in modules. We pay a lot and would like to see...

Dec 2023
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Manager

Relationship

We have good support people who work with us, and we are able to get to people who can help us. I am...

Dec 2023
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Manager

Product

The echo tools seem to be easier to use, and most people pick up on them right way. They are fairly...

Dec 2023
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Manager

Loyalty, Product

We use GE HealthCare's structured reporting piece in our cath department, and it is getting better,...

Dec 2023
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Manager

Loyalty, Relationship

GE HealthCare has done some things to streamline the support, and we are getting to the right person...

Dec 2023
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Manager

Loyalty, Product

We utilize structured reporting in a few different areas and have different levels of satisfaction...

Dec 2023
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Director

Relationship, Operations

We have great collaboration with the project implementation team. The structure reporting platform...

Dec 2023
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Analyst/Coordinator

Relationship

GE HealthCare has been slow to innovate, but we are starting to see some progress. We hope the team...

Dec 2023
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Analyst/Coordinator

Relationship

The support has been getting better and more consistent. Support is something we hope GE HealthCare...

Dec 2023
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Analyst/Coordinator

Relationship, Product

We have been working with GE HealthCare on cath reports, and we feel like there has been some...

Dec 2023
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Manager

Operations, Product

We utilize Centricity Cardiology Enterprise Solution in several areas for structured reporting. We...

Dec 2023
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Manager

Relationship

The support has been improving, and we feel like the knowledge around cardiology is improving on the...

Dec 2023
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Manager

Product

The issue with Centricity Cardiology Enterprise Solution is that the vendor never really integrated...

Nov 2023
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CIO

Relationship, Product

The product is complicated to support and maintain. It is not efficient for our cardiologists. GE's...

Oct 2023
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Director

Product

I think Centricity Cardiology Enterprise Solution is a bit more sophisticated than another vendor’s...

Sep 2023
||
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Director

Operations

We have had some issues getting Centricity Cardiology Enterprise Solution installed. The...

Sep 2023
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Manager

Loyalty, Relationship

We would like to see GE do better with broad communication across our imaging solutions. It feels...

Jul 2023
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Manager

Culture, Value

At times, I feel like I am working with used car salespeople. GE can be very attentive and helpful...

Jul 2023
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Manager

Relationship

GE does not seem to have a good CRM or way to see what is going on with customers. We are not one of...

Jul 2023
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Manager

Culture, Relationship

GE does not necessarily try to break promises, but they don't keep their word on what we discuss. I...

Jul 2023
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Manager

Relationship

We go back and forth with GE's support, and everything depends on the day and who we get. The web...

Jul 2023
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Manager

Operations, Product

We have structured reporting, but it is not well adopted. I think that is partly our fault because...

Jul 2023
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Manager

Relationship, Product

GE has so much potential. Centricity Cardiology Enterprise Solution really could win a Best in KLAS...

Jul 2023
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(0)
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Manager

Relationship

If I had one wish for the people in charge of Centricity Cardiology Enterprise Solution, it would be...

Jul 2023
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Director

Product

The biggest issue with the solution is that if users replace a niche system with a centralized...

Jun 2023
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Physician

Product

If GE HealthCare could make the structured reporting something that could be individually...

Apr 2023
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Director

Operations

The implementation of Centricity Cardiology Enterprise Solution is so bad that the product is...

Apr 2023
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Director

Operations

Something happened at GE in terms of restructuring around the same time that we went from an older...

Apr 2023
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Manager

Relationship, Relationship, Product, Product

Our overall experience with GE HealthCare has been good, and for the most part, we haven't had any...

Apr 2023
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Manager

Operations, Operations, Product, Product

When we upgraded this last time with GE HealthCare’s product, there were a couple of pain points for...

Apr 2023
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Manager

Product, Product

The initial structured reporting that we found available within our EMR was not quite robust enough...

Apr 2023
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Director

Loyalty, Loyalty, Product, Product

When the product interfaces with our EMR, we sometimes can’t read the graphs. We are working on a...

Apr 2023
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